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Hotel Dene & Conference Centre

3.5 star property

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Photo gallery for Hotel Dene & Conference Centre

Relax by the fire pit surrounded by comfortable seating and umbrellas.
Guests can check in at the reception desk, surrounded by comfortable seating and artwork.
Relax in our spacious lobby, featuring a vibrant abstract painting, comfortable seating, and a round coffee table.
Two large beds with white linens, a desk, and a flat-screen TV await in this stylish room with a view.
Hotel Dene's elegant entrance welcomes guests with a covered walkway and well-lit facade.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Casino Dene
    ‪6 min walk‬
  • Cold Lake Energy Centre
    ‪15 min drive‬
  • Cold Lake Marina
    ‪19 min drive‬

Room options

View all photos for King Suite

Relax in a spacious room with a comfortable seating area, desk, and flat-screen TV.

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Relax in a spacious room with two beds, a comfortable chair, and a desk near the window offering a view of the outside.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Relax in a stylish room with a large bed, desk, and flat-screen TV, offering a view of the outdoors.

Standard King

9.4 out of 10
Exceptional
(32 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

North America

What's nearby

  • Casino Dene - 6 min walk - 0.4 miles
  • Cold Lake Energy Centre - 15 min drive - 10.4 miles
  • Bear Park - 17 min drive - 10.6 miles
  • Cold Lake Marina - 19 min drive - 12.6 miles
  • Kinosoo Beach - 19 min drive - 12.4 miles

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Sawmill Prime Rib & Steakhouse - ‬7 min drive
  • ‪O2's Tap House & Grill - ‬7 min drive
  • ‪A&W Restaurant - ‬8 min drive

About this property

Hotel Dene & Conference Centre

Guests of Hotel Dene & Conference Centre enjoy a casino, an indoor pool, and a 24-hour gym. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square feet of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Renovations and closures

The following facilities or services will be unavailable from June 6 2025 to August 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from January 16 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 26.25 per pet, per night
  • Dogs only
  • 2 total (70 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A damage deposit of CAD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

Is a free cancellation option available at Hotel Dene & Conference Centre?

Hotel Dene & Conference Centre offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

Will I be able to park at Hotel Dene & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Dene & Conference Centre have a casino at the property?

Yes, Hotel Dene & Conference Centre has a casino that's 25000 square feet and includes 5 gaming tables, 40 slot machines, and a VIP room.

Will I find an indoor pool at Hotel Dene & Conference Centre?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hotel Dene & Conference Centre good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel Dene & Conference Centre have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Dene & Conference Centre have a restaurant that serves breakfast?

Yes, Hotel Dene & Conference Centre serves free full breakfasts at BirchBark Bistro each morning. Please note that the dining venue will be closed between June 6 2025 and August 31 2025 (subject to change).

Will Hotel Dene & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Dene & Conference Centre for a fee of CAD 26.25 per pet, per night.

Does Hotel Dene & Conference Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Hotel Dene & Conference Centre?

No, you won't find guestrooms with balconies at Hotel Dene & Conference Centre.

Does Hotel Dene & Conference Centre have a wedding venue?

Take advantage of the wedding venue at Hotel Dene & Conference Centre if you plan to say "I do" during your trip.

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 482 reviews
Rating 8 - Good. 131 out of 482 reviews
Rating 6 - Okay. 25 out of 482 reviews
Rating 4 - Poor. 20 out of 482 reviews
Rating 2 - Terrible. 22 out of 482 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dare night

Stayed 1 night in May 2025

10/10 Excellent

Keith

Stayed 7 nights in Apr 2025

8/10 Good

Barb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very quick and efficient Very pleasant woman. Room was cool upon arrival and I was unale to turn fan off so room stayed to cool for me
Stayed 1 night in May 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property staff were very helpful and friendly
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place for friends and family to visit ❤️

The room was nice and clean! The atmosphere was great
Stayed 1 night in Mar 2025

10/10 Excellent

Farrah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Teniley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
Stayed 4 nights in Mar 2025

10/10 Excellent

Arlene, frog lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Katherine

Stayed 1 night in Feb 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities
Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
Stayed 1 night in Jan 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean looks good but misses final touch

Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 3 nights in Jan 2025

4/10 Poor

Samantha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My down payment was not refunded on my check out date and now iam still waiting on it
Stayed 2 nights in Dec 2024

6/10 Okay

Dennis

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Eugena

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thanks to page for being special,ur doing a good job keep it up
Stayed 1 night in Dec 2024

10/10 Excellent

brylee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
Stayed 4 nights in Nov 2024

2/10 Terrible

Marmie

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Nicole

Sorry not sorry

The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
Stayed 1 night in Nov 2024

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