Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Indoor spa tub
Breakfast area
Reception
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Fort William Gardens
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, Intercity Shopping Centre
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

Standard Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay places you within 2 miles (3 km) of International Friendship Garden and Redwood Park. This 181-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Fort William Gardens - 5 min drive - 2.1 miles
  • Thunder Bay Museum - 6 min drive - 2.6 miles
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 4.8 miles
  • Intercity Shopping Centre - 8 min drive - 3.2 miles
  • Lakehead University - 9 min drive - 4.6 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay features an indoor pool, a children's pool, and a gym. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include microwaves, coffee makers, and free local calls. Change of towels is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per accommodation (varies based on length of stay)
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Frequently asked questions

Is a free cancellation option available at Superior Inn Hotel and Conference Centre Thunder Bay?

Superior Inn Hotel and Conference Centre Thunder Bay offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Superior Inn Hotel and Conference Centre Thunder Bay?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Superior Inn Hotel and Conference Centre Thunder Bay on Oct 26, 2025 start from $115.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Superior Inn Hotel and Conference Centre Thunder Bay?

This hotel is located in Thunder Bay, close to Fort William Gardens, Thunder Bay Museum, and Intercity Shopping Centre. You'll also find Lake Superior and Kaministiquia River Heritage Park within a short drive.

Is parking available on site at Superior Inn Hotel and Conference Centre Thunder Bay?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Superior Inn Hotel and Conference Centre Thunder Bay feature a casino at the property?

No, Superior Inn Hotel and Conference Centre Thunder Bay doesn't have a casino.

Will I find an indoor pool at Superior Inn Hotel and Conference Centre Thunder Bay?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Superior Inn Hotel and Conference Centre Thunder Bay?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a hot tub?

Yes, this hotel has a spa tub.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a restaurant that serves breakfast?

Yes, Superior Inn Hotel and Conference Centre Thunder Bay serves breakfast for a surcharge at Lake and Spruce.

Will Superior Inn Hotel and Conference Centre Thunder Bay allow pets to stay for free?

Although they can't stay for free, pets are welcome at Superior Inn Hotel and Conference Centre Thunder Bay for a fee of CAD 30 per accommodation, per night.

Does Superior Inn Hotel and Conference Centre Thunder Bay have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Superior Inn Hotel and Conference Centre Thunder Bay?

The closest major airport to Superior Inn Hotel and Conference Centre Thunder Bay is Thunder Bay, ON (YQT-Thunder Bay Intl.), which is 1.3 mi away (2 minutes by car).

Are there rooms with balconies at Superior Inn Hotel and Conference Centre Thunder Bay?

No, there aren't any guestrooms with balconies at Superior Inn Hotel and Conference Centre Thunder Bay.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Superior Inn Hotel and Conference Centre Thunder Bay.

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 285 out of 1021 reviews
Rating 8 - Good. 240 out of 1021 reviews
Rating 6 - Okay. 209 out of 1021 reviews
Rating 4 - Poor. 129 out of 1021 reviews
Rating 2 - Terrible. 158 out of 1021 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ronald

Stayed 2 nights in Jun 2025

8/10 Good

Sabrina

Stayed 2 nights in Apr 2025

4/10 Poor

Crystal

Disliked: Staff & service
I have stayed at this property before. It appears rundown and had no air conditioning. The property has had no air conditioning for several days and failed to notify me within my free cancelation window. Due to medical condition I requested early check out and with the help of Expedia and front desk at hotel I was able to do so without penalty. Thank you to Expedia for your help
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
Hot tub not working, no air conditioning and rust stains in pool area. Should have had a discounted room.
Stayed 1 night in Jul 2025

2/10 Terrible

Josh, Morden

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken Air Conditioning, Dirty Room, Shady Neighborhood. Declined to spend the night. Only positive was I booked through Expedia and they helped me get a refund from the hotel. Had to book elsewhere at last minute rates.
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Deb

Smoking everywhere.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Eriko

Traveled with family
AC was out of service, but provided a fan. Pool and water slide are great and the lifeguards were there. The room’s walls are thin, and you can hear noises fom hallways and next rooms.
Stayed 1 night in Jul 2025

8/10 Good

Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Brad

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A/C was broken , no fans available, room was not very clean
Stayed 1 night in Jun 2025

2/10 Terrible

Nadia

Disliked: Property conditions & facilities

No Air Conditiong

Stayed 1 night in Jun 2025

2/10 Terrible

Dave

We cancelled our reservation prior to arrival after being told that they still were unable to fix the air conditioning in the hotel. We were glad they notified us prior to arrival enabling us to make other arrangements.
Stayed 1 night in Jul 2025

2/10 Terrible

Jung Mee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Amenities, property conditions & facilities
Was warned that the AC was a problem a few days before arrival but no alternate accommodation was provided. Told that fans would be available but when I asked, they “were out”. Called front desk twice at 1130 and 1145 to have noisy residents removed from 3rd floor lobby. Ice maker and parties went all night long. Never coming back here
Stayed 1 night in Jul 2025

6/10 Okay

Jane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The A/C was broken when we arrived and were given an outside facing room to open the window and a fan. The proximity to airport made it very noisy.
Window broken in room
Cracked basin in bathroom.
Dirt on door frame
Stayed 3 nights in Jun 2025

6/10 Okay

Jenna Lynne

Ac was broken when we went and no discount was offered because we "had a window". So we got to open our window to the humid 30 degree Celsius weather and hope for a bit of air movement.
Stayed 2 nights in Jul 2025

4/10 Poor

Rita

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning. Hair in food
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They didnt have air conditioning but read the reviews and had packed a fan. Room was good otherwise. Smells nice..lobby staff were efficient. We didnt use the pool or restaurant. There was plenty of eating choices near hotel. The street out front is very busy. But we had great view of Mt Mckay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Jul 2025

8/10 Good

Daryl

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

3rd time wasn't the charm. Never again...

We had stayed at this hotel twice before and it was great, so we went again. Upon our arrival, AFTER we checked in and they gave us our room keys, we were informed that the A/C was out in the entire building, but were assured maintenance was working on it urgently. (We found out by looking up past reviews, the A/C has been "broken" for nearly a month.) We were told we could ask for a fan if we found the room too hot, and/or open the window. Once we got to our room we found the entire carpet to be incredibly sticky and the room was sitting at 28°. I went to open the window and found that the screen had been forcibly removed. I put the screen back as best I could then tried to open the window and quickly discovered the screen had been removed because the window crank was broken. I had to remove the screen again and push the window open. I called for a fan, but was told none were available. We had our 2 dogs with us and decided to give them a cold shower because they were overheating. That's when we found that the controls for the shower were labelled backwards and nearly cooked our dogs. Other things that added to our poor stay: Broken microwave (would not heat) Waterslide unavailable during the weekdays (not advertised on site) Door would not latch unless fiddled with after closing Broken crackpipe on the ground outside the main entrance (wish I was joking) Marijuana EVERYWHERE! We were not asked how our stay was, and I'm pretty sure they knew the answer already...
Stayed 2 nights in Jun 2025

4/10 Poor

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning but excellent front desk staff.
Stayed 1 night in Jul 2025