aside from poor customer service upon arrival and during our stay. we were informed that we had to empty our own trash, was informed on day 5 that sheets would be changed next day. we were out of the room for the day. came back, no sheet change, no fresh sheets for us to do ourselves. patios and decks were full of sand and dirt which tracked into the room because they didn’t hose down the decks. no chair to sit on in room, no coffee maker in room when i asked for one was informed because of covid we couldn’t have one because you need a second sink to rinse out the pot. mildew on shower stall walls. found out it was sold.new owners were on sight two days before we checked out. could see improvements being made immediately. sadly not before we could enjoy the changes. dealt with the new owners during checkout. Much more professional and better customer service.
After reading the reviews, I was pretty nervous. I was happy when I arrived. The room was very clean and perfect size for myself traveling alone... My only complaint was, the room was ready but they wanted an extra $25 wish to check in early. I did not pay this.. I waited till 4pm... the room was very overpriced for what you get
Just what we needed and close to beach and other activities will rent again
Owner is a wonderful person. She was very helpful and checked daily to see if we needed anything.
Ok
The room was walking to most places, 2 blocks from beach. A block from alot of restaurants, and activities to choose from within a few blocks. The negative to our room was small bathroom. Enjoyed my stay.
The front desk was rude and the rooms are raggedy and small
Friendly service .Near beach Nice area Good location
I loved the room set up also how close it is to the beach. Everything is within walking distance.
Close to the beach, property have beach chairs and umbrellas
This property is the bare bones essentials for your stay in Clearwater. Pros: -Very close to all your attraction; pier, beach, restaurants -Affordable -Beach towels, umbrellas, and bikes included in your $15 resort fee -Friendly staff. Magdelena really gave us a great rundown of things we should check out. Big props to her. She’s the MVP of this hotel -Relatively clean Cons -Extremely basic. Think dorm room first week of college -Older, dated hotel. -Tiny. Some rooms normal sized people’s (<6’ tall) knees will hit the wall in front of the toilet. -Hotel lobby is closed during just about anytime outside of like 9-5, and you’re not getting anything during that time unless you walk to sister hotel across the street which has much more flexible hours. - Air can struggle during the hottest months of the year to keep up. We stayed in August and while cool enough to survive... not as cool as we would like to sleep. Think ~74ish degrees. Only blinds, no curtains. The sun and street lights run though them. We hung blankets over the windows to keep the light out. Overall, I would stay here again if I were on a really tight budget. It’s a get what you pay for thing. I would say it’s probably cleaner than most hotels in this price range. It’s just a little underwhelming. But hey, if you were looking for wow factor you wouldn’t be shopping in this price point. I would venture out and say you’re probably not going to get a better hotel at this price. -
Nice quiet place, close to the beach, with great staff!
The location is great but the room was very small. Not even a nightstand or chair to sit in.
Brightwater Suites on Clearwater Beach places you within a 10-minute stroll of popular attractions such as Pier 60 Park and Clearwater Municipal Marina. This 28-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and 40-inch plasma TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators are also included. Weekly housekeeping is available.
Guests of Brightwater Suites on Clearwater Beach enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this beach hotel include laundry facilities and a garden.
aside from poor customer service upon arrival and during our stay. we were informed that we had to empty our own trash, was informed on day 5 that sheets would be changed next day. we were out of the room for the day. came back, no sheet change, no fresh sheets for us to do ourselves. patios and decks were full of sand and dirt which tracked into the room because they didn’t hose down the decks. no chair to sit on in room, no coffee maker in room when i asked for one was informed because of covid we couldn’t have one because you need a second sink to rinse out the pot. mildew on shower stall walls. found out it was sold.new owners were on sight two days before we checked out. could see improvements being made immediately. sadly not before we could enjoy the changes. dealt with the new owners during checkout. Much more professional and better customer service.
After reading the reviews, I was pretty nervous. I was happy when I arrived. The room was very clean and perfect size for myself traveling alone... My only complaint was, the room was ready but they wanted an extra $25 wish to check in early. I did not pay this.. I waited till 4pm... the room was very overpriced for what you get
Thank you
Thank you
Just what we needed and close to beach and other activities will rent again
Thank you
Owner is a wonderful person. She was very helpful and checked daily to see if we needed anything.
Thank you
Ok
Thank you.
Thank you.
The room was walking to most places, 2 blocks from beach. A block from alot of restaurants, and activities to choose from within a few blocks. The negative to our room was small bathroom. Enjoyed my stay.
Thank you
Thank you.
The front desk was rude and the rooms are raggedy and small
Thank you
Thank you