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Highland House

3.0 out of 5.0

Recent guest reviews

We stayed at Highland House about 10 years ago and liked it a lot but life got too busy and we took a break from skiing. We went back in February and rediscovered our love for Snowshoe! We liked it so much we went back again in March to the best conditions that we have ever skied. Highland House is right at the top of the Ballhooter lift and is convenient to the slopes as well as the amenities of the village. We stayed in a one bedroom regular unit in February. It was nice and right on the slope with a full kitchen, gas fireplace, a great view. We just returned from a 4 day stay in a deluxe one bedroom and it was also very nice. The biggest difference was the comfort of the bed in the deluxe room. It was much softer and dramatically more comfortable. We had a slopeside room with a beautiful sunrise view. We could watch the skiers go by when not on the slopes and sit on the deck and look out at the beautiful mountains. The studios are fine for 2 or 3 people. We originally booked one of these but upgraded because we had too much stuff in the room. They also do not have a full kitchen but are still very nice.

When you arrive there is a loading/unloading area at the Brigham Center. The area had hard places to find temporary parking, but we managed by parking off to the side (since there is a shuttle loading station near). They provide push carts to load your luggage, but there is no bell hop so you have to do everything yourself, which was tiring after a 6-hour drive. There is an underground hallway that leads to the elevator where the rooms are. After unloading you'll have to cross the street and park across the street. Free lockers are a nice perk to store your skis and gear. An informal lobby area with fireplace and flat screen TV are slope-side. We were a little disappointed that are room just had a kitchenette (while it includes cups, bowls, spoons, knives, coffee maker, blender, and toaster), there are no stoves or pans. Good thing we cooked a salmon dinner and stuffed peppers at home and used the microwave to heat up our meals. But the fireplace was very nice and the smart TV very clear. Checkout is 11am, which is a little bit of work of you want to get a last day of skiing in. We also had to leave our car across the street to make sure we had parking (in otherwise wheeling the carts across the street with all our luggage to load the car up). Checkout is automatic and your keys will not work after 11am. Our skis and ski gear was locked in our lockers, but we were locked out of our ski stuff. Luckily another guest let us in at the ski storage dinner located slope side entrance. Nice outdoor spa area with views of Snowshoe's famous village clock tower. But the spa may be filled with younger people who love to drink beer. So if you do use the spa go earlier rather than later. You will also get the incredible Split Rock Pools located a short walk through Snowshoe village, included for free. A heated outdoor pool, pool deck, water slide, sauna, and whirlpools. WiFi is amazing! Every room has its own router. Didn't receive 5-star because elevator seemed a little slow, difficult to find in-person customer support (we just saw some maintenance guys fixing the elevator and housekeeping, no front desk help), no help with luggage, thinking a lot of how to pack all your stuff without getting locked out. Book village side view, there's not really too much on the other side except a ski lift and a snow base (true you can see mountains over yonder, but you have mountains on village side, too. Village side is more entertaining.

We stayed in a Deluxe Studio in the Highland House during January 2018. Each condo is decorated/furnished differently because they are all individually owned. Ours had a queen bed, small table, and two dining room chairs. Ideally it could have had sitting chairs or a small couch in place of the "bistro" set. However because the places are owned individually it could differ based on what room you get. The room itself had a tiny kitchenette (AKA- microwave, coffee maker, toaster, mini fridge, and small sink). This was not a huge issue as there are many food retailers very close by. We had a gas fireplace (which was so lovely!) and a large porch (probably the same square footage as the condo) with a village view. The other side of the condos would have had a slope view. The porch would have been nice if it was a different time of year. The location is excellent as it is literally ADJACENT to the slopes with a storage locker for ski gear right off the slopes. While we were there the weather was frigidly cold (polar vortex the US experienced), so it was very nice to escape from the cold easily. It is also closely located to many of the eateries and Starbucks in the village. Frankly, I think it has the best location in the village. They do not have a traditional maid service, but I think you can pay extra for a daily one. This was not a problem for us. I know that we will be back to Snowshoe and I would not be surprised if we stay in Highland House again. My biggest complaint was that I wish that the resort had a better description of what you get per each room type.

Highland house is a nice lodging choice. Centrally located in the village and has ski in ski out wit lockers available included with the nightly rental. The house has a gas fireplace which is relaxing and provides heat. The unit also has a balcony. Lodging also gives access to split rock pool. There is an indoor outdoor pool with a dry sauna and two hot tubs. The deck is heated so that makes a nice chance to relax after a day on the slopes. Split rock is open until 9 pm. If you miss that there is a hot tub at the hotel open until 11 pm. The hotel also has a fitness centre in case you didn't workout enough on the slopes. Nice hotel near everything including restaurants and bars. I also recommend bringing stuff up to the room since there is a fridge. The only issue is that the bed is soft and the room is bright. I would stay here again. Free wifi is offered which is fast and individual routers in the room. Which is good as reception is very weak up there.

We returned Snowshoe and stayed at Highland House again purely because of its location, and ski in ski out convenience. Would like to stay at Allegheny Springs but no one-bed room available even when we booked in Sept/Oct. This site has not reception service, you check in at Top of the World, get your key and that is. If you encounter any problem, e.g., our friend's key turned out didn't get them into their room, they have to go to Allegheny Springs to get the key card fixed. This time we got a slope view room of 305. nicer than the last room we stayed few years ago. The layout is the same, but the upkeep was a bit better in this room. However, still noisy refrigerator, soft as butter sofa bed and though the view was nice, be prepared to be awoken by snow trucks or some vehicle went up hill before dawn, every day.

For the cost of this rental I was very disappointed. We arrived only to be told that we were not in their reservation system. I spent over an hour trying to contact the owner who did not respond to voicemail, email or text and only after repeated calls did she happen to eventually answer. Be aware also that for at least Verizon users there is no cell service at all which made trying to reach the owner all the more difficult. She seemed to already be aware that there might be a problem with the booking and somehow the problem was not her fault. An additional 30 minutes later we were allowed in the unit. To say this is a 'luxury' condo is a stretch. Very small with nowhere to put anything other than in the hallway. There was no documentation in the unit as to what to do with garbage,linens etc when leaving. Yes there is WIFI but no info on what the password is. Only by standing on chair and examining the top of the router were we able to figure this out. No sponge or anything to clean the pots and pans with, and no shampoo provided. I guess those items are not provided for luxury condos. The master bedroom had a comfortable bed, but no way to cool it and even though it was cold outside we had to sleep with the heat off and the overhead fan on. Sure the access to the slopes was easy but I have to believe there are much better options available for the price.

Highland House Condos is situated in a great location and that benefited us quite well. We visited Snoeshoe for a sporting event so we had to be at various locations throughout the day and the convenience of the location was amazing. However, the single room condo was average at best. The bed was small, the TV was small, the room was dark, and the furniture and decorations were mismatched. On a positive note, it appeared clean, the bathroom was large, and the wifi was fast. The inside of the building really needs some maintenance. The magnetic keys were so incredibly finicky to the point of multiple attempts each use. Also, the elevators made horrible noises and were so slow. We took the stairs for the majority of our stay. Our room was right off the elevators but we couldn't hear the elevator noises...thank goodness. Our room faced the pavilion and the front window was at the same level as the zip line. During the day we could see and hear bodies zip past our window. It wasn't really annoying and it closes early enough in the evening but I suspect some people would not like this. If we return to Snowshoe I would defiantly check out other options but wouldn't be opposed to staying at the Highland House again...I just wouldn't stay in the same room again.

Really enjoyed my stay at the highland house. It's directly in the center of snowshoe's village with easy access to dining, bars, ski rental, lift tickets and of course the slopes. The condos have a village side and a slope side. I recommend a slope side condo for the great views, but the village side has a great feel to. The condos were clean, but no frills. Rooms were comfortable and had a fireplace, deck, small kitchen and dining table. They are mostly privately owned and snowshoe rents them out for the owners. This is important as none of the rooms I have stayed in were the same. Some were more updated, better kitchens, counters, tv's, etc. Location is the best part of the Highland House and it's a very cozy place for a getaway.

Loved Snowshoe Mountain, and Highland House! This was our first trip to a ski resort of any kind (we're not skiers), and my husband and I have a toddler, and another baby on the way. To say the least, we were concerned about our range of activities being extremely limited. We just really wanted to get away and enjoy some nice winter weather. Much to our surprise we found lots of fun things to do, and a beautiful backdrop of scenery with which to take it all in. Highland House itself is nestled in the middle of The Village, which is the absolute epicenter of activity on the mountain. We had a room facing the square, so along with fun people watching we had a lovely view of the surrounding mountains. The room itself was small, but had all of the necessities including a kitchenette and sitting area (we had a junior deluxe suite). There is laundry onsite, and skiing is literally just outside the back door. There's about half a dozen restaurants within walking distance including a Starbucks right across the square. As I read from many other reviewers, check in is in another building, so there's no front desk in the lodge itself, but we found people to be so helpful that it wasn't a problem at all. Really easy to load and unload our bags, and my little girl had so much fun in the snow. We'll absolutely be back, and we'll stay in Highland House again!

First let me say that Snowshoe has probably the best skiing in the mid-Atlantic, the slopes were great.. crowded but lots of snow. We stayed at Highland house. We've probably been to Snowshoe 12-14 times, staying also at Rimfire and Allegheny. Before going down we called and told them we were arriving around 12 and asked if there was any way to get in early. We checked in at 12 and supposedly were on a list where they knew we were waiting. Went skiing until 4:45 and were told room was not ready. I had explained we had two sick people and needed to get in ASAP, the manager's response at Allegheny , where you can check in there later in the day, was we try our best, that's it nothing else. No compassion for our situation at all. I can understand they try there best, but why have lists of who has arrived? We finally got in the room after 5:30. As I said above we've been there probably 12 times over the last 15 years and customer service and accountability has gotten worse every year. The view in the room itself was spectacular, but lights were burnt out, remotes did not work, we had 1 bar of soap for a three bedroom, two half full tissue boxes. Dishes were in dishwasher, but not clean because nothing to scrub them with. The kitchen did not seem well stocked for a three bedroom unit. Even though the skiing is so good, I think we're to the point where we'll either drive another 4 hours or fly out west. Snowshoe has a monopoly on mid Atlantic skiing, they know it and the quality of the stay is not what it should be.

10 Snowshoe Drive, Building 6 Snowshoe WV

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Ski-in/ski-out access
  • Fitness center
  • Laundry facilities

Highland House places you next to Snowshoe Mountain and within a 10-minute drive of Shavers Lake. This 67-room, 3-star condo resort has conveniences like ski-in/ski-out access, a fitness center, and a spa tub. Raven Golf Club is also close to this Snowshoe condo resort.

Property features

Guests staying at Highland House enjoy access to ski-in/ski-out access, a fitness center, and a spa tub. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Other amenities at this ski condominium resort include a sauna, free WiFi in public areas, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 51 reviews