Very nice place, nice pool, casino paid well
Everything was good except one of the bed pillows had a few cigarette burns on the pillow case, they give like 5 pr 6 pillows so I just threw it on the couch and used the other ones
I was not aware of the allowance of smoking in the building so that was an unpleasant surprise. The rooms are not clean. The couches are stained, the carpets are stained. The coffee maker was disgusting. The water faucet in the tub wouldn’t stop dripping. There were no brochures about the property/restaurants in the room so you didn’t know what was open unless you went for a scavenger hunt. I will not be back.
Very spacious, clean, and updated.Has pretty much everything you need.
Parking lot outside windows had two men screaming and arguing at 2:00 am. I called security who broke it up . As soon as security left the second guy proceeded to pull his car up to the first guy and they “partied” and creamed and yelled and jumped back and forth to each other’s cars until 3:15. Casino closed at 2! No coffee with coffee pot ( which i needed being awake all night) so tired the tea. Making hot water the poor spit out brown chunky water.... must never have cleaned it. Yuck.
The tub had hair on wall from other people. The pool was closed.
Well maintained. Clean and odor-free. Beds were comfortable.
Very outdated hotel. Room only had two towels and no hand towels or soap in the room. The only positive is it's at the casino.
I liked going upstairs instead of staying at an outside hotel
HORRIBLE! We’ve stayed here before and, although it wasn’t updated, it was clean. We’ve noticed a steady decline and this time it was absolutely DISGUSTING! There was garbage littered throughout the hallway and dirty towels placed outside the doors. Our room seemed ok until we went to bed. The bed sheet was off and the pillows reeked of the last people that stayed in the room. They obviously had not been changed between guests!!! Needless to say, we packed up and left. We complained to the front desk and all they said was, “We’ll leave housekeeping a note!” No apology. No refund, not even partial. The casino was so smoky there was a haze in the air. We won’t be back.
Check in was horrible. Arrived two hours early waited in an hour in line to be told there were no clean rooms. I asked if I could just check in and be texted when room key would be ready. I was told no I had been marked as being here. Came back at 4 to once again to wait in another hour line to check in.
nothing more to say except unfriendly front desk.....
Had a great time here. Nice little get away place!
Been to mountaineer in past . Disappointed with he fact that Gatsby and buffet combined and buffet not available except on weekends. Room could of used a little bit better cleaning in corners ECT. Toilet back had cleanser left behind. Overall it was ok for the price and we will come again
Fantastic lobby very pleasing to the eye. The check in staff were friendly and efficient. The room was clean and comfortable. I have no negative remarks about my stay
Mountaineer Casino, Racetrack & Resort places you next to Mountaineer Casino and within a 10-minute drive of Tomlinson Run State Park. This 354-room, 3.5-star resort has a full-service spa, a casino, and 6 restaurants.
This resort is home to 6 onsite restaurants, perfect for a quick bite to eat. At the end of the day, the bar/lounge is a great place to grab a drink. For your convenience, a cooked-to-order breakfast is served for a fee weekends from 8:00 AM to 11:30 AM.
TVs come with cable channels, and free WiFi keeps guests connected. Safes and free toiletries are other standard amenities. Housekeeping is available on request.
Guests of Mountaineer Casino, Racetrack & Resort have access to a full-service spa, a casino, and an indoor pool. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa resort include an outdoor pool, a 24-hour gym, and free WiFi in public areas.
Very nice place, nice pool, casino paid well
Everything was good except one of the bed pillows had a few cigarette burns on the pillow case, they give like 5 pr 6 pillows so I just threw it on the couch and used the other ones
Thanks for staying with us. We appreciate your feedback!
I was not aware of the allowance of smoking in the building so that was an unpleasant surprise. The rooms are not clean. The couches are stained, the carpets are stained. The coffee maker was disgusting. The water faucet in the tub wouldn’t stop dripping. There were no brochures about the property/restaurants in the room so you didn’t know what was open unless you went for a scavenger hunt. I will not be back.
We will address this directly. Thanks for your feedback! if you give which room you stayed in we can address more directly.
Thanks for staying with us. We appreciate your feedback!
Very spacious, clean, and updated.Has pretty much everything you need.
Thanks for staying with us. We appreciate your feedback!
Parking lot outside windows had two men screaming and arguing at 2:00 am. I called security who broke it up . As soon as security left the second guy proceeded to pull his car up to the first guy and they “partied” and creamed and yelled and jumped back and forth to each other’s cars until 3:15. Casino closed at 2! No coffee with coffee pot ( which i needed being awake all night) so tired the tea. Making hot water the poor spit out brown chunky water.... must never have cleaned it. Yuck.
Thanks for staying with us. We will be addressing your concerns.
The tub had hair on wall from other people. The pool was closed.
Thanks for staying with us. We appreciate your feedback!
Well maintained. Clean and odor-free. Beds were comfortable.
Thanks for staying with us. We appreciate your feedback!
Very outdated hotel. Room only had two towels and no hand towels or soap in the room. The only positive is it's at the casino.
We will address this directly. Thanks for your feedback!
I liked going upstairs instead of staying at an outside hotel
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback.