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Recent guest reviews

The tub had hair on wall from other people. The pool was closed.

Well maintained. Clean and odor-free. Beds were comfortable.

Very outdated hotel. Room only had two towels and no hand towels or soap in the room. The only positive is it's at the casino.

I liked going upstairs instead of staying at an outside hotel

HORRIBLE! We’ve stayed here before and, although it wasn’t updated, it was clean. We’ve noticed a steady decline and this time it was absolutely DISGUSTING! There was garbage littered throughout the hallway and dirty towels placed outside the doors. Our room seemed ok until we went to bed. The bed sheet was off and the pillows reeked of the last people that stayed in the room. They obviously had not been changed between guests!!! Needless to say, we packed up and left. We complained to the front desk and all they said was, “We’ll leave housekeeping a note!” No apology. No refund, not even partial. The casino was so smoky there was a haze in the air. We won’t be back.

Check in was horrible. Arrived two hours early waited in an hour in line to be told there were no clean rooms. I asked if I could just check in and be texted when room key would be ready. I was told no I had been marked as being here. Came back at 4 to once again to wait in another hour line to check in.

nothing more to say except unfriendly front desk.....

Had a great time here. Nice little get away place!

Been to mountaineer in past . Disappointed with he fact that Gatsby and buffet combined and buffet not available except on weekends. Room could of used a little bit better cleaning in corners ECT. Toilet back had cleanser left behind. Overall it was ok for the price and we will come again

Fantastic lobby very pleasing to the eye. The check in staff were friendly and efficient. The room was clean and comfortable. I have no negative remarks about my stay

Lots of parking friendly staff room was really nice dor fair price

Neat little Resort Casino one of the few that I found with a hotel on the premises of the thoroughbred race track. Even got to handicap while hanging out in the pool.

Always enjoyed staying their but this time the cigarette smoke was worse since the smoking pavillion is no longer used and the wifi just kept saying mountaineer wifi unavailable

Pool is decent, snacks are around each floor, room was clean. Casino was nice and race track. The bathroom fan did not work, cleanliness in the staircase area, parking for the building we were staying at was very hard to get.

the room was nice and clean. Staff are friendly and always helpful. Plenty of places to eat

So beautiful place, the room is really big. I like the casino too.

Mountaineer Circle New Cumberland WV

Hotel highlights

  • Steps from Mountaineer Casino
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Mountaineer Casino-Racetrack-Resort places you adjacent to Mountaineer Casino. This 354-room, 3.5-star resort has a full-service spa, a casino, and 6 restaurants.


Dining

There are ample dining options with 6 onsite restaurants, including Riverfront Buffet, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Mountaineer Casino-Racetrack-Resort's 354 rooms provide safes. TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also standard.


Property features

Guests of Mountaineer Casino-Racetrack-Resort have access to a full-service spa, a casino, and an indoor pool. Valet parking is offered for USD 5 per day. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa resort include an outdoor pool, a 24-hour fitness center, and an outdoor tennis court.

Room options

Lodge, 2 Queen Beds

2 Queen Beds | Sleeps 4

Hotel, 2 Queen Beds

2 Queen Beds | Sleeps 4

Hotel, 1 King Bed

1 King Bed | Sleeps 2

Lodge, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Mountaineer Casino-Racetrack-Resort

Everyone (18) Couples (6) Family (7)
3
Partner Couples

The tub had hair on wall from other people. The pool was closed.

By on Nov 29, 2020

Review comment responded on Dec 1, 2020

Thanks for staying with us. We appreciate your feedback!

5
Family

Well maintained. Clean and odor-free. Beds were comfortable.

By , from Akron on Oct 17, 2020

Review comment responded on Oct 17, 2020

Thanks for staying with us. We appreciate your feedback!

2
Family

Very outdated hotel. Room only had two towels and no hand towels or soap in the room. The only positive is it's at the casino.

By on Jul 30, 2020

Review comment responded on Jul 31, 2020

We will address this directly. Thanks for your feedback!

5
Family

I liked going upstairs instead of staying at an outside hotel

By , from Garfield Hts., Oh on Jul 4, 2020

Review comment responded on Jul 13, 2020

Thanks for staying with us. We appreciate your feedback!

1
Partner Couples

HORRIBLE! We’ve stayed here before and, although it wasn’t updated, it was clean. We’ve noticed a steady decline and this time it was absolutely DISGUSTING! There was garbage littered throughout the hallway and dirty towels placed outside the doors. Our room seemed ok until we went to bed. The bed sheet was off and the pillows reeked of the last people that stayed in the room. They obviously had not been changed between guests!!! Needless to say, we packed up and left. We complained to the front desk and all they said was, “We’ll leave housekeeping a note!” No apology. No refund, not even partial. The casino was so smoky there was a haze in the air. We won’t be back.

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

Thank you for your feedback. We will be addressing your concerns.

1
Friends

Check in was horrible. Arrived two hours early waited in an hour in line to be told there were no clean rooms. I asked if I could just check in and be texted when room key would be ready. I was told no I had been marked as being here. Came back at 4 to once again to wait in another hour line to check in.

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Due to the sold out Holiday weekend, we were unable to check in anybody earlier. Check-in not until after 4 pm. If you came before that we didn't have any rooms cleaned to put you in and company policy states we do not check you in until we have a clean room. I will address the Front desk, but we don't control the rooms Housekeeping update the systems when they enter for clean rooms.

3
Family

nothing more to say except unfriendly front desk.....

By , from Pa on Feb 18, 2020

Review comment responded on Feb 18, 2020

We will address this directly. Thanks for your feedback!

4
Everyone

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Dec 27, 2019

Review comment responded on Dec 30, 2019

Thanks for staying with us. We appreciate your feedback!

3
Everyone

By on Dec 12, 2019

Review comment responded on Dec 18, 2019

Thanks for staying with us. We appreciate your feedback.

Mountaineer Casino-Racetrack-Resort

1420 Mountaineer Circle, New Cumberland, WV 26047
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