It was a good stay
Clean and updated. Hotel was conveniently located. Customer service was excellent. Very happy to have stayed with them.
Ants everywhere in my room swarming my bed and back pack
1. The accessible room should be closer to the door. 2. The shower curtain should reach the floor. I used the shower once and flooded the whole bathroom floor. I used every towel to try to dry up and avoid falling. I sponge bathed the best I could after that. 3. The eggs are a good choice for a diabetic. The pancakes and waffles are not. I brought apples and bananas. Basically, I needed to buy my own breakfast or use what I brought, exceppt for one morning. 4. You have a deal with stay twice to earn a free night. I stayed 5 nights. What I should have done was stay a night, leave for a night, stay for a night, leave again, and then see if I could get my free night. Why penalie people for staying more than one night. I don't understand your incentives.
Each time we travel to and spend time in wheeling, we stay in this hotel. The staff is always nice, the rooms are clean, recently updated, lounge and small restaurant with free breakfast in the mornings.
We normally stay at another Hotel when passing through Wheeling. Trying to save money we decided to give this hotel a try. We will stay here from now on when just staying one night. It had everything we needed for a much better price. Breakfast was pretty good, it was clean and quiet. I especially liked the breakfast hours (4.30-9a). With small children and travelling for hours it is important to start early.
Cheerful lady at desk but the motel itself wasn't the nicest or cleanest. Trucker/railroader quality.
We needed a place close to Cabelas where we would be meeting family members for the day from OH. We didn't need alot of frills or a high price, just a comfortable bed for the night with a nice shower in the morning and and a light breakfast. The EL met all our needs and expectations. We would recommend this hotel and would stay again ourselves.
Very good for an Econolodge. Difficult to get to from ramp. Staff was SUPER!!!!
This is one of the best places we have ever stayed at. Wanted to stay another night, but had to head home. Would stay again in a heartbeat.
Nice room, nice people. Unfortunately we booked room because a pool was advertised and after we arrived, we found pool was closed for chemical cleaning.
Very convenient, great for the money. I was traveling and didn't want to go far off the main road, so the location was just right.
Great staff fresh cc cookies at arrival at 4pm staff friendly called room shortly after we settled in to make sure everything was ok which it was. Room clean and ac was great after a hot days drive. Breakfast better than other s we have been to.
This hotel is for transient workers, it seems. Trucks and muddy boots. There is no elevator, so if you have an upstairs room, bring your hiking gear. Pool closes at 8pm, so the big water was for nothing. Rooms need paint. Had to beg for a one-hour later checkout. Never again.
We found this motel to be clean and friendly. This motel is close to a Cracker Barrel, Bob Evens, Logan's Steak House and a Chedders, all good eating!
The room was clean and the king-sized bed was comfortable. When I'm working away from home it is important to be able to sleep in a comfortable bed.
We requested indoor pool, not, we requested a roll a way bed, they did not have one. The night clerks were great, the day clerk lied and said the manager was not available, then low and behold the manager was sitting on the floor next to the clerk. When I spoke with ..... once we got home. The customer service person ended our conversation without saying good bye or anything. I WILL NEVER USE ..... OR THIS HOTEL AGAIN
We stayed here because the Wheeling casino was booked for the night we wanted. I should have known when we pulled up with boot cleaners at the door and plastic bags hanging for guests to use on their boots they are wearing. The hallways smell like smoke but it is a no smoking motel. The checkin lady acted like we were bothering her.
Located within 2 miles (3 km) of The Highlands, Econo Lodge Inn & Suites Triadelphia - Wheeling places you within a few miles (5 km) of Highlands Sports Complex. This 119-room hotel welcomes guests with a bar/lounge and conveniences like free in-room WiFi and free self parking.
Start each morning off right with continental breakfast served for a fee. Quench your thirst with a drink at the bar/lounge.
Econo Lodge Inn & Suites Triadelphia - Wheeling's 119 rooms are air-conditioned and provide microwaves, refrigerators, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers and ironing boards.
At Econo Lodge Inn & Suites Triadelphia - Wheeling, guests have access to a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
It was a good stay
Clean and updated. Hotel was conveniently located. Customer service was excellent. Very happy to have stayed with them.
Thank you for taking the time to respond to our online survey, we appreciate your feedback. We would love to speak to you about your ratings to find out what was wrong during your stay. Feel free to contact me regarding this. Regards, Tina Barnes EconoLodge Inn&Suites Triadelphia WV 26059
Ants everywhere in my room swarming my bed and back pack
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are addressing the ant problem continuously, the constant rain has been a factor. Sincerely, Tina Barnes Manager EconoLodge Inn&Suites
Thank you for responding to our online survey, we appreciate your feedback. We share your ratings with our staff to let them know when they are doing a good job and also to define areas that need a little more attention. Thank you for staying with us and we hope to see you again. Regards, Tina Barnes EconoLodge Inn&Suites Triadelphia WV 26059
1. The accessible room should be closer to the door. 2. The shower curtain should reach the floor. I used the shower once and flooded the whole bathroom floor. I used every towel to try to dry up and avoid falling. I sponge bathed the best I could after that. 3. The eggs are a good choice for a diabetic. The pancakes and waffles are not. I brought apples and bananas. Basically, I needed to buy my own breakfast or use what I brought, exceppt for one morning. 4. You have a deal with stay twice to earn a free night. I stayed 5 nights. What I should have done was stay a night, leave for a night, stay for a night, leave again, and then see if I could get my free night. Why penalie people for staying more than one night. I don't understand your incentives.
Each time we travel to and spend time in wheeling, we stay in this hotel. The staff is always nice, the rooms are clean, recently updated, lounge and small restaurant with free breakfast in the mornings.
We normally stay at another Hotel when passing through Wheeling. Trying to save money we decided to give this hotel a try. We will stay here from now on when just staying one night. It had everything we needed for a much better price. Breakfast was pretty good, it was clean and quiet. I especially liked the breakfast hours (4.30-9a). With small children and travelling for hours it is important to start early.
Cheerful lady at desk but the motel itself wasn't the nicest or cleanest. Trucker/railroader quality.
We needed a place close to Cabelas where we would be meeting family members for the day from OH. We didn't need alot of frills or a high price, just a comfortable bed for the night with a nice shower in the morning and and a light breakfast. The EL met all our needs and expectations. We would recommend this hotel and would stay again ourselves.
Thank you for responding to our online survey, we appreciate your feedback. We will share your comments with our staff to serve as an encouragement to keep up the good work! Thank you for staying with us and we hope to see you again! Kind Regards, Tina Barnes EconoLodge Inn&Suites