Skip to main content
Beginning of main content

Courtyard by Marriott Santa Fe

3.0 out of 5.0

Recent guest reviews

Hotel was very clean, staff was nice and place is perfect for traveling. Better food options than some of other hotels in town. Nice gym/pool and facilities.

Overall nice hotel, but there was two incident they can be improve. 1. We booked them through Orbitz, and orbitz will show what is inculded for the deals, so when it show inculded breakfast for me, I will always check with staff to make sure we got that service. so when we check in, one of staff she didn't event check and she just said we don't have inculded breakfast, at that time I felt weird, because orbitz showed we are inculded breakfast? This time one of staff she overheard our conversation, she call me in front and check it for me, this time she said my breakfast is inculded. That's more professional. They need to train their staff better work ethic. 2. They didn't change to new lotion and shampoo bottles, the lotion bottle is empty has been used, shampoo was less than half full, they maybe too busy to check that? I'm not sure how that happened? Again over all is good hotel. We all like the breakfast options and the lady there is nice.

This hotel is significantly overpriced for the dated condition of the hotel and rooms. I wouldn't pay more than $50-60 a night to stay here again. Staff was hit or miss, some were great and others didn't seem to have the time. Location is on a main thoroughfare but not that nice a part of town. Stayed two nights, my room was never cleaned. Police were called to deal with a lunatic/drunk who busted into the lobby demanding $40 while I was checking in. TV is dated and the hotel's cable isn't user friendly, is very slow and doesn't compare well to other hotels. I travel a lot, all over the country. I can't believe other people have given this place an average of 4 stars. Especially for the Marriott name, this joint is very below average.

Hotel has nice amenities--pool, hot tub, fitness. We liked the friendliness and accommodating staff.

Hotel is nice & easy access to everything just a little run down

The biggest drawback is when it is cold you have to walk outside to get to any area.

Staff was great. Room could have used a bit more lighting, but other than that it was fine.

This hotel offers good sized rooms at reasonable Santa Fe prices. The hotel is located a couple of mile from the Plaza and requires transportation. (The hotel does offer a shuttle service.)

It was quick in and out stay but beds were great got a good nights rest.

a bit off the main attractions need a car. good value good restaurants nearby will stay again.

Great stay, centrally located, no continental or breakfast. My phone kept "flashing" and called staff , and they said I had a "message", and to retrieve message. That didn't work. I finally just took headset off the phone so it would not be a strobe in the room as I tried to sleep. Went the next morning to the desk, and same explanation. The girl came to the room, and tried everything and said that she would report it for repair......they never came, so each night I took the headset off, so I wouldn't have a "strobe" in my dark room as there are 2 phones in there......irritating...also, they tried to charge me for a "room service" that someone else had that they stated my room #.....finally got that removed......irritating....other than that, it's a great stay....

Fine experience. However, with two of us in the room (double beds, so planned for 2) there needed to be a comfortable chair for reading, and an additional mirror. The only mirror is in the bathroom---somewhat limiting for two people getting dressed. This hotel is quite a distance from the center of town, somewhat inconvenient. The "Bistro" is the only dining room. It is very limited, with order at the counter, and service of what has been ordered.

The only problem with this place (if it is a problem) is that it is pretty far away from central Santa Fe. But the room was nice, the pool and other amenities were quite good, and there are a slew of restaurants and a mall near-by.

made to the hotel room was not clean after a 12 hr day clerk attended to someone before me even though I was next in line. I really normally like the courtyard but I did not get pleased until the day of discharge unfortunately

Staff were friendly. Room was very clean. Liked the enclosed swimming pool.

This is on prime area and not far from downtown. Lot of businesses around the hotel

Overall an ok experience for a overnight stay. Was slightly surprised at 15-20 moths flying out of the room when I first opened the door! Took a while to lure them out. Front desk was apologetic but not sure if anything can be done about the moths.

Everyone was great, kind, helpful with directions and tips. I would stay again.

good staff, room was clean & comfortable., .recent renovations greatly improved this hotel since last July.

Keys were very touchy and hard to operate. Hotel is being renovated and parking is scarce in some areas. Staff was vey helpful.

Guest reviews for Courtyard by Marriott Santa Fe

Everyone (7) Business (4) Couples (5) Family (15) Other (3) Friends (2)
5

clean

Business Travelers

Hotel was very clean, staff was nice and place is perfect for traveling. Better food options than some of other hotels in town. Nice gym/pool and facilities.

By , from boulder on Jan 18, 2018

Review comment responded on Jan 19, 2018

Dear Valued Guest, Thank you for taking the time to post comments about your stay at the hotel. I am very pleased to hear that you enjoyed your stay with us and we look forward to welcoming you the next time your travels bring you to Santa Fe! Thanks for choosing Courtyard Marriott for your visit and look forward to seeing you next time!

4

nice hotel close to santa fe ski area

Everyone

Overall nice hotel, but there was two incident they can be improve. 1. We booked them through Orbitz, and orbitz will show what is inculded for the deals, so when it show inculded breakfast for me, I will always check with staff to make sure we got that service. so when we check in, one of staff she didn't event check and she just said we don't have inculded breakfast, at that time I felt weird, because orbitz showed we are inculded breakfast? This time one of staff she overheard our conversation, she call me in front and check it for me, this time she said my breakfast is inculded. That's more professional. They need to train their staff better work ethic. 2. They didn't change to new lotion and shampoo bottles, the lotion bottle is empty has been used, shampoo was less than half full, they maybe too busy to check that? I'm not sure how that happened? Again over all is good hotel. We all like the breakfast options and the lady there is nice.

By , from Santa Fe, NM on Dec 27, 2017

Review comment responded on Dec 30, 2017

Dear Valued Guest, Thank you for taking the time to post comments about your stay at the hotel. I am very pleased to hear that you enjoyed your stay with us and we look forward to welcoming you the next time your travels bring you to Santa Fe! Thanks for choosing Courtyard Marriott for your visit and look forward to seeing you next time!

2

only worth $50 a night

Everyone

This hotel is significantly overpriced for the dated condition of the hotel and rooms. I wouldn't pay more than $50-60 a night to stay here again. Staff was hit or miss, some were great and others didn't seem to have the time. Location is on a main thoroughfare but not that nice a part of town. Stayed two nights, my room was never cleaned. Police were called to deal with a lunatic/drunk who busted into the lobby demanding $40 while I was checking in. TV is dated and the hotel's cable isn't user friendly, is very slow and doesn't compare well to other hotels. I travel a lot, all over the country. I can't believe other people have given this place an average of 4 stars. Especially for the Marriott name, this joint is very below average.

By , from Oklahoma on Jun 26, 2017

Review comment responded on Jul 1, 2017

Dear Valued Guest, We are very sorry to hear that you were not completely satisfied during your recent stay with us. We appreciate you taking the time to leave us valuable feedback and have passed it along to the appropriate Hotel teams to ensure that any inconveniences you may have experienced are corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Santa Fe.

4
Everyone

Hotel has nice amenities--pool, hot tub, fitness. We liked the friendliness and accommodating staff.

By , from Reno, NV on May 31, 2017

Review comment responded on Jun 4, 2017

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Courtyard Santa Fe with us. I am very pleased to hear that you enjoyed your quick stay with us and we look forward to welcoming you the next time your travels bring you to Santa Fe! Thanks for choosing Courtyard Marriott for your visit and look forward to seeing you next time!

3
Everyone

Hotel is nice & easy access to everything just a little run down

By on May 24, 2017

Review comment responded on Jun 4, 2017

Dear Valued Guest, Thank you for taking the time to post comments about your stay at the hotel. I am very pleased to hear that you enjoyed your quick stay with us and we look forward to welcoming you the next time your travels bring you to Santa Fe! Thanks for choosing Courtyard Marriott for your visit and look forward to seeing you next time!

4

nice southwestern flavor hotel

Everyone

The biggest drawback is when it is cold you have to walk outside to get to any area.

By on Apr 29, 2017

4

nice hotel, close to the downtown area.

Everyone

Staff was great. Room could have used a bit more lighting, but other than that it was fine.

By , from Tulsa, OK on Mar 16, 2017

4

good value

Everyone

This hotel offers good sized rooms at reasonable Santa Fe prices. The hotel is located a couple of mile from the Plaza and requires transportation. (The hotel does offer a shuttle service.)

By on Aug 29, 2016

5

well manored staff,

BusinessTravelers

It was quick in and out stay but beds were great got a good nights rest.

By on Sep 15, 2015

5

good hotel

Families

a bit off the main attractions need a car. good value good restaurants nearby will stay again.

By on Jul 7, 2015