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Recent guest reviews

Excellent place Not close to Riverwalk

4.5/5

Overall perfect for a one night stay.

Nice hotel but housekeeping never came and we were there 4 nights.

Horrible. The rooms do not look like in the pictures. The rooms are OLD. and smell like mildew. Walls are paper thin. Worst hotel I’ve been to. False advertising with the photos.

Beautiful property! The room and location were great. Service was helpful and friendly. We'll totally stay here again.

Cleanliness and location on the Riverwalk in San Antonio

Very clean and quiet in a great location on the river. Staff were professional and polite and clearly communicated everything they are doing to protect customers during COVID 19. We felt very comfortable here. Highly recommend

I loved the location of the property. I would have liked a balcony on the upper level.

The balcony room was beautiful. However the walls are paper thin. All night I heard dogs barking, people running up and down the halls, and at 230am I was awakened by music blasting in the room next door. I call the front desk and they did handle it quickly. I just wish there was better sound proofing.

The staff was hit or miss. Some were very friendly and helpful, some were rude and clueless. The room itself was decent, except the outlets need some updates. Nothing stayed plugged in! Minor, but frustrating when you have electronics.

Booked a room from El Paso 8 hours away. Would not allow us to cancel an hour later when an emergency came up. Thanks!

I stayed at this hotel from 12/16 through 12/18. First, pets are allowed at this hotel so beware (I saw small dogs to pitbulls). Second, there was a roach on our toilet seat. Third, the bathroom sink was clogged, but a maintenance person came about an hour after notification to remedy. Fourth, no microwave in the room. Fifth, there is no mandatory assistance with your bags, so it's discretionary whether the valet who parks cars will assist your luggage; even though I had a sleeping 5 year to carry to my room, the young valet said he wouldn't help with my bags on Monday evening. Sixth, the guest attendant was professional, accommodating and nice as she found a room close to the elevator and not near a pet. Seventh, I recommend the breakfast at the hotel (not complimentary). Eighth, the room was spacious with high ceilings and clean except for a coffee maker that hadn't been emptied.

The bathroom fan was not functioning. Other than that everything met my expectations and more.

Nice place overall.....not spectacular, but good. Restaurant was really good.....New Orleans style Cajun.

As I checked in late at night I found my bedding with stains on the pillow and sheets . I will never book Wyndham again

9th Street San Antonio TX

Hotel highlights

  • Walking distance to Pearl District
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Wyndham Garden San Antonio Riverwalk/Museum Reach is within a mile (2 km) of popular sights such as River Walk and Alamo. This 131-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 131 air-conditioned rooms provide MP3 docks, coffee makers, and free local calls. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are also standard.


Property features

Guests staying at Wyndham Garden San Antonio Riverwalk/Museum Reach enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 18 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed, Accessible, Balcony (Mobility)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 5

Deluxe Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 5

Guest reviews for Wyndham Garden San Antonio Riverwalk/Museum Reach

Everyone (18) Couples (8) Family (15)
5
Family with small children Friends

Excellent place Not close to Riverwalk

By on Jan 5, 2022

Review comment responded on Jan 5, 2022

Thank you so much for taking the time to give us a wonderful review. We are pleased to know that you loved your stay.

5
Everyone

4.5/5

By , from Rosenberg on Sep 14, 2021

Review comment responded on Sep 25, 2021

Thank you for taking the time to give us a review of a 5/5. We hope to see you again soon!

4
Everyone

By on Aug 26, 2021

5
Partner Couples

Overall perfect for a one night stay.

By on Jun 3, 2021

Review comment responded on Jun 4, 2021

Thank you!

4
Partner Couples

Nice hotel but housekeeping never came and we were there 4 nights.

By on Mar 19, 2021

Review comment responded on Mar 19, 2021

Thank you so much for such a wonderful review. We hope to see you again soon!

5
Everyone

By on Sep 20, 2020

Review comment responded on Sep 25, 2020

Thank you for taking the time to tell us about your experience at Wyndham Garden San Antonio Riverwalk/Museum Reach. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

1
Partner Couples

Horrible. The rooms do not look like in the pictures. The rooms are OLD. and smell like mildew. Walls are paper thin. Worst hotel I’ve been to. False advertising with the photos.

By , from Miami on Sep 8, 2020

Review comment responded on Sep 8, 2020

I am so sorry to hear that you were disappointed in your stay. The property is only 7 years old and we would like to address this issue directly. If you would be able to discuss further please feel free to contact me directly

4
Everyone

By on Aug 5, 2020

Review comment responded on Aug 5, 2020

Thank You

5
Family

Beautiful property! The room and location were great. Service was helpful and friendly. We'll totally stay here again.

By , from Plano, TX on Jul 13, 2020

Review comment responded on Jul 13, 2020

Thank you for taking the time to tell us about your experience at Wyndham Garden San Antonio Riverwalk/Museum Reach. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay to be a 5 out of 5. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

5
Family Family

Cleanliness and location on the Riverwalk in San Antonio

By , from Bryan, TX on Jul 9, 2020

Review comment responded on Jul 12, 2020

Thank you for taking the time to tell us about your experience at Wyndham Garden San Antonio Riverwalk/Museum Reach. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay to be a 5. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Wyndham Garden San Antonio Riverwalk/Museum Reach

103 9th Street, San Antonio, TX 78215
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