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Wyndham Garden San Antonio Riverwalk/Museum Reach

3.5 out of 5.0

Recent guest reviews

Make sure to ask for an ice bucket when you check in. They do not have them in the room and it took two phone calls to the front desk and about Three hours to get one!! I have never stayed in a hotel that didn’t provide an ice bucket in the room!

Bed needs a more comfortable mattress with choice of feather pillows. Pillows were very tiny, like sofa pillows, Was not comfortable Other than that, the staff was great and hotel was fine. Oh, two machines were broken in the fitness room. Please get fixed. They were both treadmills. It would be nice to have TV's on each machine so we can watch TV to the right of all the machines without straining our neck.

From check-in to check-out, the experience was smooth and professional. All staff was friendly and attentive. The check-in person was fast and explained everything about our stay. This hotel is also a pet friendly hotel which was why I booked here. I loved how the hotel was on the River walk but without the hustle of what you expect. This hotel is perfect for a quiet and relaxing time. Their outdoor patio was lovely which included a heated pool/Jacuzzi. The hotel also had a hotel/bar that seemed to be popular. I will be staying here again the next time I visit the city.

Good hotel staff is crap.

We stayed here over Memorial Day weekend. The hotel itself is nice but in a sort of sketchy neighborhood. We opted the valet our car instead of self park - $22 vs $18. The bathroom was nice in our room. It looked like it was recently remodeled. The room was nice too, we were on the second floor with a river view. They had a small pool but it was raining all weekend so we didn't use it. The staff was friendly. Lots of construction around the hotel so we had to detour to get to it. But it was a good price.

Great hotel, room was huge & amazing. Staff friendly & helpful. Only issue my hubby had was that it's on the quieter end of the RiverWalk but that's more on me because i didn't check where it was located other than River Walk. I enjoyed the location, the amenities, & the friendly, courteous staff. Great price very reasonable.

Great staff who is super friendly and attentive to your needs. You will pay a decent amount to park regardless of whether you use valet or not, primarily because you are downtown. The location is perfect, however it is still a ways from the main attractions of the River Walk. The breakfast buffet is an absolute waste of money, it was flavorless and overly salty to make up for the lack of flavor. If you're thinking that you might save money eating at the buffet, do you self a favor and either eat at their in-house restaurant or somewhere near by - your taste buds and you blood pressure will thank you. Other than the buffet, it is great place to stay!

Not much to do around the hotel. Will need to drive (do not recommend since parking is limited) or Uber (used this twice and had no problems...$7-8 per ride) to get near restaraunts and entertainment. Get daily valet service ($22/nt). A vehicle parked in the "self-park" area ($18) was broken into during our stay. My wife said the area seemed a little "sketchy" on our arrival. Breakfast at the hotel cafe was good. Bourbon Street restaraunt also was pretty tasty. Outdoor pool area was clean and kids had a blast. Pool is in the shade most of the afternoon. Look into booking a room with balcony and pool/river view if you stay here. Friendly and helpful staff. They took care of a billing issue with no problem. Overall...nice hotel, just wish it was in a different area.

We were in San Antonio for the Formula 1 race in Austin. It was the weekend of Hurricane Patricia and it poured. A darn nice place to be stuck indoors good restaurant, very nice staff and a great view of the river rising.

Got upgraded to King room with Riverwalk view and it was beautiful

Took a family trip to see our son graduate the AF academy. This hotel is pretty and has nice rooms but that's about it. Housecleaning forgot to clean our room one day. Made a call to the front desk and they wanted to know if I wanted clean sheets to change them myself. The pool is very small, it looks much much bigger in the picture. The don't give anything for free but coffee in the morning. You are charged to park at their hotel per night. Oh and if you want to make coffee with their bottled water they'll charge you for it.

The hotel is in the Riverside but at least 1 mile from the restaurants. We didn't care because we like to walk and the peace of being far from the crowds. There is a river taxi that you can take if don't want to walk. It costs 15USD per person and the ticket is valid for 24 hours. The beds are queen size and very comfortable. We were four (my wife, son and daughter, all adults). I choose the hotel because it was at the Riverside, it is new and has queen beds. Everything is recently built. Take in consideration they charge 18USD/day for valet parking. You can park free if you find a place in the adjacent streets. I went for the valet parking.

The Wyndham Garden Inn in San Antonio was a wonderful stay for us. The staff is very friendly and helpful. The restaurant is some of the best food we have enjoyed. Everything about our stay was just perfect. Thank you Wyndham.

It's a nice 15-minute stroll to the Pearl Brewery complex along the river walk. Lots of redevelopment is occurring along the river nearby. Fitness room had a great view out the window. WiFi comes with the room and also HDTV service.

The Wyndham Garden Hotel is a great hotel. Located right on the Riverwalk. It is on the upper end of the Riverwalk but took only 20-25 minutes to walk down to the heart of the action. It was a little hard to find by land and one night our taxi cab driver couldn't even find it. Part of that is the fact that it just opened in Dec. 2013. Taxi cab fares from hotel to heart of the Riverwalk were always under $10. Rooms were very nice with great beds, bathroom and 37" flat screen TV. The restaurant and bar was great with a good variety of things on the menu. I would recommend this to anyone that wants to be on the Riverwalk but in a quieter part of it.

While the amenities and staff were great, the 'Riverwalk' location the hotel boasts is a bit of an exaggeration. While it is on the Riverwalk, it's about a two mile hike to get to the center of town, so make sure to bring your walking shoes.

Room was nice and comfortable , location was right on river and easy walk along river to downtown River Walk area or just steps to board river taxi.Our biggest and only complaint was noise from connecting room .Don't know if was just because room had a connecting room door or thin walls, but being able to hear neighbors clearly when tv was off was very annoying .Definitely recommend ear plugs to sleep if someone is next door.

It was clean, was not impressed with the staff. They were not very informative. I had to ask about things that should have been standard info for checking in. On the plus side the restaurant in the hotel was excellent.

I thought that the hotel was misrepresented by their website. It was located several miles from the downtown Riverwalk area, and was near run down and abandoned buildings. I did not feel it was safe to walk to the area attractions and did not anticipate having to drive and pay for parking. Also, there was a fee for parking at the hotel. The hotel had a continental breakfast area but it was not available for use. The only breakfast option was in the hotel restaurant. The staff did not provide detailed information about the guest ammenities. The website also showed pictures of an indoor pool which it does not have. Overall, the staff was friendly and addressed areas of concern.

The first thing I notice was the inadequate parking. Then I realize it was because this is a really small hotel. This hotel is a 30 min walk to the downtown river walk area. The beds where hard has a rock and the rooms where very small. It reminded me of a holiday inn. I ask for 3 blankets and was brought one but would not bring anymore. For the money I was very disappointed. I would not recommend this hotel.

103 9th Street San Antonio TX

Hotel highlights

  • Close to River Walk and Alamo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Wyndham Garden San Antonio Riverwalk/Museum Reach is within a mile (2 km) of popular sights such as River Walk and Alamo. This 131-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Shops at Rivercenter and Tower of the Americas are also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


Rooms

The 131 rooms are air-conditioned and have an array of amenities, including MP3 docks, coffee makers, and free bottled water. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are other standard amenities.


Property features

At Wyndham Garden San Antonio Riverwalk/Museum Reach, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 22.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 3 meeting rooms, conference space, and a business center.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed with Sofa bed, Balcony

King 1 | Sleeps 3

Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 4

Guest reviews for Wyndham Garden San Antonio Riverwalk/Museum Reach

Everyone (7) Couples (6) Business (3) Family (8) Friends (2) Other (1)
4

nice hotel close to everything!

Everyone

Make sure to ask for an ice bucket when you check in. They do not have them in the room and it took two phone calls to the front desk and about Three hours to get one!! I have never stayed in a hotel that didn’t provide an ice bucket in the room!

By , from Georgia on Apr 25, 2018

Review comment responded on Jun 9, 2018

Thank you for the nice review and the feedback. We do have ice buckets in the rooms and I apologize that your room did not have one upon arrival. We will address with the appropriate staff and we hope to see you again.

4
Everyone

Bed needs a more comfortable mattress with choice of feather pillows. Pillows were very tiny, like sofa pillows, Was not comfortable Other than that, the staff was great and hotel was fine. Oh, two machines were broken in the fitness room. Please get fixed. They were both treadmills. It would be nice to have TV's on each machine so we can watch TV to the right of all the machines without straining our neck.

By on Feb 27, 2018

Review comment responded on Mar 9, 2018

Thank you for your feedback, we are so sorry that during your stay the treadmills were down and you did not enjoy our pillows. We are excited to say that our new treadmills were installed yesterday. We have also ordered new pillows as well so we hope you will be back soon to enjoy them.

5

river walk hotel

Families

From check-in to check-out, the experience was smooth and professional. All staff was friendly and attentive. The check-in person was fast and explained everything about our stay. This hotel is also a pet friendly hotel which was why I booked here. I loved how the hotel was on the River walk but without the hustle of what you expect. This hotel is perfect for a quiet and relaxing time. Their outdoor patio was lovely which included a heated pool/Jacuzzi. The hotel also had a hotel/bar that seemed to be popular. I will be staying here again the next time I visit the city.

By , from Houston on Feb 5, 2018

Review comment responded on Feb 16, 2018

Thank you so much for your great review and generous comments. We are truly glad that you enjoyed your stay and appreciate your feedback. We look forward to seeing you again in the future.

4

nice and convenient

Everyone

Good hotel staff is crap.

By on Jul 5, 2017

4

nice hotel on the riverwalk

Everyone
River view from the back of the hotel. A river taxi can pick you up right outside the hotel.

We stayed here over Memorial Day weekend. The hotel itself is nice but in a sort of sketchy neighborhood. We opted the valet our car instead of self park - $22 vs $18. The bathroom was nice in our room. It looked like it was recently remodeled. The room was nice too, we were on the second floor with a river view. They had a small pool but it was raining all weekend so we didn't use it. The staff was friendly. Lots of construction around the hotel so we had to detour to get to it. But it was a good price.

By on May 31, 2017

Review comment responded on Jun 2, 2017

Thank you so much for the nice review. We are located on the Museum reach end of the riverwalk which is still an up and coming area however; it tends to be a little more quite. We are so glad to hear that you enjoyed your stay and we hope to see you again in the future.

5

great

Everyone

Great hotel, room was huge & amazing. Staff friendly & helpful. Only issue my hubby had was that it's on the quieter end of the RiverWalk but that's more on me because i didn't check where it was located other than River Walk. I enjoyed the location, the amenities, & the friendly, courteous staff. Great price very reasonable.

By , from Texas on Apr 25, 2017

Review comment responded on Apr 27, 2017

Thank you so much for taking the time to share your recent stay with us. We are so glad to hear that you enjoyed the hotel and that the staff treated you well. We hope that if you are ever in San Antonio that you will stay with us again.

5

decent for the price, i think...

Everyone

Great staff who is super friendly and attentive to your needs. You will pay a decent amount to park regardless of whether you use valet or not, primarily because you are downtown. The location is perfect, however it is still a ways from the main attractions of the River Walk. The breakfast buffet is an absolute waste of money, it was flavorless and overly salty to make up for the lack of flavor. If you're thinking that you might save money eating at the buffet, do you self a favor and either eat at their in-house restaurant or somewhere near by - your taste buds and you blood pressure will thank you. Other than the buffet, it is great place to stay!

By , from Austin TX on Jan 15, 2017

Review comment responded on Jan 20, 2017

Thank you for the 5 star rating! We truly appreciate all of your comments and great pictures. My apologies that the breakfast buffet was not up to standards. We will definitely address this with the staff. Again, thank you for your feedback and we hope to see you again.

3

quiet...but sketchy

Everyone
Pool and back of hotel.

Not much to do around the hotel. Will need to drive (do not recommend since parking is limited) or Uber (used this twice and had no problems...$7-8 per ride) to get near restaraunts and entertainment. Get daily valet service ($22/nt). A vehicle parked in the "self-park" area ($18) was broken into during our stay. My wife said the area seemed a little "sketchy" on our arrival. Breakfast at the hotel cafe was good. Bourbon Street restaraunt also was pretty tasty. Outdoor pool area was clean and kids had a blast. Pool is in the shade most of the afternoon. Look into booking a room with balcony and pool/river view if you stay here. Friendly and helpful staff. They took care of a billing issue with no problem. Overall...nice hotel, just wish it was in a different area.

By , from OK on Aug 7, 2016

Review comment responded on Jan 1, 1970

Thank you for your great feedback and good review. I am glad to hear that the staff were helpful and friendly. Also that you enjoyed the food for both breakfast and in Bourbon Street. We are at the Museum Reach end of the Riverwalk which is still developing but we tend to be a little more quite at this end. Again, thank you for your feedback and I love the picture.

5

rainy days

Couples

We were in San Antonio for the Formula 1 race in Austin. It was the weekend of Hurricane Patricia and it poured. A darn nice place to be stuck indoors good restaurant, very nice staff and a great view of the river rising.

By on Nov 1, 2015

5

great getaway

Couples

Got upgraded to King room with Riverwalk view and it was beautiful

By on Sep 4, 2015