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Recent guest reviews

Being on the riverwalk was great. Easy to move around.

I loved that it was close to the train station since my family and I were going to travel by train and even though it was walking distance to the train station, you could not hear any noise. The room was incredible and spacious we enjoyed the stay.. great amenities and the staff was so friendly and smiling all the time. I wouldn’t think twice about booking here again!

The location is very good and so are the looks of the hotel. But there are a few things that bothered. 1. Parking was not free even though i clearly remember while booking that it showed free parking. 2. Bathrooms have no ventilation and no exhaust. It can become rally smelly :( 3. The curtains cant be drawn over the entire window... only on the sides. The rest of the window is only covered by a thin white see through curtain. It may be blocking the view from outside, I dont know, but it gives an uncomfortable feeling that you can be seen from outside as you can see through it from the room. 4. Breakfast was just ok. Good : 1.The pantry is good for immediate requirement 2. Room was furnished with utensils and cutlery. So you can cook if you need to. 3. Staff was friendly.

Excellent location, safe place, humble service, Rooms are clean but no fan in bathroom for air circulation

The room was spacious and comfortable. The bathroom fixtures could have been a bit cleaner, especially inside the toilet bowl; but overall the room was relaxing. I loved the remotness of the area, which very quiet. There was always a movie to watch on TV; and the breakfast was fantastic! The staff was very friendly and helpful. I would stay again at the Staybridge Suites.

We had two rooms both were to be non smoking. We got one room non smoking and the other room smoking with trash cans full with beer bottles and a T.V that didn't work. But still got charged for switching rooms to a cleanier non smoking room. Other than that it was good.

The hotels location is awesome on and off the freeway. This was our 3 stay ay this hotel, the overall stay was ok but housekeeper was horrible after a long hot day at the theme parks the room was half clean trash still in trash cans. It was a total of five of us she only replaced one set of towels had to make several trips to front desk to help. Des is the best

Location was good , room was great ,clean and big. The staff was great and girl in the front desk was very respectful and kind

First of all, when we checked in, the young man at the recepcion desk kept ignoring myself and the previous guest in line. This occurred about 9:00 PM on Sunday 04/21. The employees from Amtrak were allowed to recieve immediate attention even though they arrived later than us. The Amtrak employees were immediately ckecked in to their rooms.Secondly, the man at the recpcion desk attempted a "bait & Switch" on the hotel room. We had requested and paid for a 1 Bedroom suite. The recepcion desk clerk kept insisting that we did not pay for that 1 bedroom rate.

Room was clean and staff was great. The food was good, too. The cost was a little high compared to other hotels I have stayed in.

It was in very convenient location to access to the downtown area with that price. But, it has a really small pool, and nothing to spend time at hotel with kids......

Wonderful, courteous, helpful staff from the front desk to the kitchen, especially those serving the hot/cold breakfast buffet and the evening happy hour beer and wine. We stayed 4 nights, loved our clean, new suite with kitchen. About a 10 minute walk to the Riverwalk, a good way to exercise after eating so much. Wonderful weather to explore the sites of San Antonio, 65-75 degrees in December! We were also able to purchase all-day bus passes at the front desk and saw the city this way.

Always love to stay here. Minor issue checking in but [...] were more than helpful to resolve the problem. Thoroughly enjoyed our stay this past summer and we will be back. Great breakfast (come early to avoid long lines), walking distance to downtown. Everyone was very friendly. We highly recommend this hotel.

The room was excellent. It took a while to get checked in, but that was because of the number of people staying over with the event. The staff was professional, calm and offered everything we needed, including a place to put our luggage and a phone call when the room was ready.

Everything was good and what I expected except half of the laundry machines were not working.

The front desk staff were very helpful and pleasant, and the one or two interactions we had with other staff were equally friendly.

The Staybridge Suites had excellent employees. They were very courtious.

Hotel staff was beyond great! Very friendly! We arrived earlier than expected and the staff was able to find a room for us before the check-in time. The rooms are excellent, no funny odors or noisy and very clean. Only thing that was not convienent was the parking which was a small walk but the overall hotel stay made up for that.

The hotel is in a good location and was very nice, the suites were clean and comfortable, the staff was very polite and helpful. The breakfast buffet was not the best but it was adequate. The Riverwalk and Mall is a short walk from the hotel. The parking can be an issue, as the parking area at the hotel is very small and additional parking is about two blocks away. We had a great time in San Antonio, and would definitely stay here again.

Hoefgen Ave San Antonio TX

Hotel highlights

  • Walking distance to Shops at Rivercenter and Henry B. Gonzalez Convention Center
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool

Staybridge Suites San Antonio Downtown Conv Ctr places you in Downtown San Antonio, within a leisurely stroll of popular sights such as Shops at Rivercenter and Henry B. Gonzalez Convention Center. This 138-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service.


Rooms

All 138 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls. Limited housekeeping is available.


Property features

Guests staying at Staybridge Suites San Antonio Downtown Conv Ctr enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 16.24 per stay. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and express check-out.

Room options

Suite, 2 Bedrooms, Non Smoking, Kitchen

Queen 1 | Sleeps 7

Room, 1 Queen Bed, Accessible, Kitchen (Hearing, Mobility, Bathtub)

Queen 1 | Sleeps 4

Standard Suite, Kitchen

Full 1 | Queen 1 | Sleeps 3

Room, 1 Queen Bed, Accessible, Kitchen (Hearing, Roll-In Shower)

Queen 1 | Sleeps 4

Guest reviews for Staybridge Suites San Antonio Downtown Conv Ctr

Everyone (2) Couples (16) Business (3) Family (20) Other (2) Friends (5)
5
Everyone

By on Sep 29, 2019

5
Families

Being on the riverwalk was great. Easy to move around.

By on Sep 3, 2019

5
Families Families

I loved that it was close to the train station since my family and I were going to travel by train and even though it was walking distance to the train station, you could not hear any noise. The room was incredible and spacious we enjoyed the stay.. great amenities and the staff was so friendly and smiling all the time. I wouldn’t think twice about booking here again!

By on Mar 19, 2019

3

staybridge stay

Everyone

The location is very good and so are the looks of the hotel. But there are a few things that bothered. 1. Parking was not free even though i clearly remember while booking that it showed free parking. 2. Bathrooms have no ventilation and no exhaust. It can become rally smelly :( 3. The curtains cant be drawn over the entire window... only on the sides. The rest of the window is only covered by a thin white see through curtain. It may be blocking the view from outside, I dont know, but it gives an uncomfortable feeling that you can be seen from outside as you can see through it from the room. 4. Breakfast was just ok. Good : 1.The pantry is good for immediate requirement 2. Room was furnished with utensils and cutlery. So you can cook if you need to. 3. Staff was friendly.

By on Nov 27, 2016

5

awesome hotel for family

Families

Excellent location, safe place, humble service, Rooms are clean but no fan in bathroom for air circulation

By on Dec 30, 2014

4

a great place to relax

Singles

The room was spacious and comfortable. The bathroom fixtures could have been a bit cleaner, especially inside the toilet bowl; but overall the room was relaxing. I loved the remotness of the area, which very quiet. There was always a movie to watch on TV; and the breakfast was fantastic! The staff was very friendly and helpful. I would stay again at the Staybridge Suites.

By on Jun 16, 2014

2

very confy

Families

We had two rooms both were to be non smoking. We got one room non smoking and the other room smoking with trash cans full with beer bottles and a T.V that didn't work. But still got charged for switching rooms to a cleanier non smoking room. Other than that it was good.

By on Aug 21, 2013

2

housekeeping sucks

Families

The hotels location is awesome on and off the freeway. This was our 3 stay ay this hotel, the overall stay was ok but housekeeper was horrible after a long hot day at the theme parks the room was half clean trash still in trash cans. It was a total of five of us she only replaced one set of towels had to make several trips to front desk to help. Des is the best

By on Jul 28, 2013

4

excellent hotel

GetawayWithFriends

Location was good , room was great ,clean and big. The staff was great and girl in the front desk was very respectful and kind

By on Jun 24, 2013

3

checking in very troubling & annoying!!!!!!

GetawayWithFriends

First of all, when we checked in, the young man at the recepcion desk kept ignoring myself and the previous guest in line. This occurred about 9:00 PM on Sunday 04/21. The employees from Amtrak were allowed to recieve immediate attention even though they arrived later than us. The Amtrak employees were immediately ckecked in to their rooms.Secondly, the man at the recpcion desk attempted a "bait & Switch" on the hotel room. We had requested and paid for a 1 Bedroom suite. The recepcion desk clerk kept insisting that we did not pay for that 1 bedroom rate.

By on Apr 29, 2013

Staybridge Suites San Antonio Downtown Conv Ctr

123 Hoefgen Ave, San Antonio, TX 78205
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