My room was not the room I rent and it was dirty, it is didn’t accommodate for five people
Very comfortable bed, clean and spacious. Breakfast just ok. The entrance of the hotel is not obvious, took me a while to find it.
Being on the riverwalk was great. Easy to move around.
I loved that it was close to the train station since my family and I were going to travel by train and even though it was walking distance to the train station, you could not hear any noise. The room was incredible and spacious we enjoyed the stay.. great amenities and the staff was so friendly and smiling all the time. I wouldn’t think twice about booking here again!
The location is very good and so are the looks of the hotel. But there are a few things that bothered. 1. Parking was not free even though i clearly remember while booking that it showed free parking. 2. Bathrooms have no ventilation and no exhaust. It can become rally smelly :( 3. The curtains cant be drawn over the entire window... only on the sides. The rest of the window is only covered by a thin white see through curtain. It may be blocking the view from outside, I dont know, but it gives an uncomfortable feeling that you can be seen from outside as you can see through it from the room. 4. Breakfast was just ok. Good : 1.The pantry is good for immediate requirement 2. Room was furnished with utensils and cutlery. So you can cook if you need to. 3. Staff was friendly.
Excellent location, safe place, humble service, Rooms are clean but no fan in bathroom for air circulation
The room was spacious and comfortable. The bathroom fixtures could have been a bit cleaner, especially inside the toilet bowl; but overall the room was relaxing. I loved the remotness of the area, which very quiet. There was always a movie to watch on TV; and the breakfast was fantastic! The staff was very friendly and helpful. I would stay again at the Staybridge Suites.
We had two rooms both were to be non smoking. We got one room non smoking and the other room smoking with trash cans full with beer bottles and a T.V that didn't work. But still got charged for switching rooms to a cleanier non smoking room. Other than that it was good.
The hotels location is awesome on and off the freeway. This was our 3 stay ay this hotel, the overall stay was ok but housekeeper was horrible after a long hot day at the theme parks the room was half clean trash still in trash cans. It was a total of five of us she only replaced one set of towels had to make several trips to front desk to help. Des is the best
Location was good , room was great ,clean and big. The staff was great and girl in the front desk was very respectful and kind
First of all, when we checked in, the young man at the recepcion desk kept ignoring myself and the previous guest in line. This occurred about 9:00 PM on Sunday 04/21. The employees from Amtrak were allowed to recieve immediate attention even though they arrived later than us. The Amtrak employees were immediately ckecked in to their rooms.Secondly, the man at the recpcion desk attempted a "bait & Switch" on the hotel room. We had requested and paid for a 1 Bedroom suite. The recepcion desk clerk kept insisting that we did not pay for that 1 bedroom rate.
Room was clean and staff was great. The food was good, too. The cost was a little high compared to other hotels I have stayed in.
It was in very convenient location to access to the downtown area with that price. But, it has a really small pool, and nothing to spend time at hotel with kids......
Wonderful, courteous, helpful staff from the front desk to the kitchen, especially those serving the hot/cold breakfast buffet and the evening happy hour beer and wine. We stayed 4 nights, loved our clean, new suite with kitchen. About a 10 minute walk to the Riverwalk, a good way to exercise after eating so much. Wonderful weather to explore the sites of San Antonio, 65-75 degrees in December! We were also able to purchase all-day bus passes at the front desk and saw the city this way.
Always love to stay here. Minor issue checking in but [...] were more than helpful to resolve the problem. Thoroughly enjoyed our stay this past summer and we will be back. Great breakfast (come early to avoid long lines), walking distance to downtown. Everyone was very friendly. We highly recommend this hotel.
The room was excellent. It took a while to get checked in, but that was because of the number of people staying over with the event. The staff was professional, calm and offered everything we needed, including a place to put our luggage and a phone call when the room was ready.
Everything was good and what I expected except half of the laundry machines were not working.
The front desk staff were very helpful and pleasant, and the one or two interactions we had with other staff were equally friendly.
The Staybridge Suites had excellent employees. They were very courtious.
Staybridge Suites San Antonio Downtown Conv Ctr places you in Downtown San Antonio, within a leisurely stroll of popular sights such as Henry B. Gonzalez Convention Center and Tower of the Americas. This 138-room, 3-star aparthotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.
Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free local calls. Limited housekeeping is available.
Guests of Staybridge Suites San Antonio Downtown Conv Ctr have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 16.24 per stay. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and express check-out.
My room was not the room I rent and it was dirty, it is didn’t accommodate for five people
Very comfortable bed, clean and spacious. Breakfast just ok. The entrance of the hotel is not obvious, took me a while to find it.
Being on the riverwalk was great. Easy to move around.
I loved that it was close to the train station since my family and I were going to travel by train and even though it was walking distance to the train station, you could not hear any noise. The room was incredible and spacious we enjoyed the stay.. great amenities and the staff was so friendly and smiling all the time. I wouldn’t think twice about booking here again!
The location is very good and so are the looks of the hotel. But there are a few things that bothered. 1. Parking was not free even though i clearly remember while booking that it showed free parking. 2. Bathrooms have no ventilation and no exhaust. It can become rally smelly :( 3. The curtains cant be drawn over the entire window... only on the sides. The rest of the window is only covered by a thin white see through curtain. It may be blocking the view from outside, I dont know, but it gives an uncomfortable feeling that you can be seen from outside as you can see through it from the room. 4. Breakfast was just ok. Good : 1.The pantry is good for immediate requirement 2. Room was furnished with utensils and cutlery. So you can cook if you need to. 3. Staff was friendly.
Excellent location, safe place, humble service, Rooms are clean but no fan in bathroom for air circulation
The room was spacious and comfortable. The bathroom fixtures could have been a bit cleaner, especially inside the toilet bowl; but overall the room was relaxing. I loved the remotness of the area, which very quiet. There was always a movie to watch on TV; and the breakfast was fantastic! The staff was very friendly and helpful. I would stay again at the Staybridge Suites.
We had two rooms both were to be non smoking. We got one room non smoking and the other room smoking with trash cans full with beer bottles and a T.V that didn't work. But still got charged for switching rooms to a cleanier non smoking room. Other than that it was good.
The hotels location is awesome on and off the freeway. This was our 3 stay ay this hotel, the overall stay was ok but housekeeper was horrible after a long hot day at the theme parks the room was half clean trash still in trash cans. It was a total of five of us she only replaced one set of towels had to make several trips to front desk to help. Des is the best
