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Recent guest reviews

Everyone was nice. I liked thw room size and fluffy pillows. Bed was firm. However there was no breakfast or pool or hot tub/jacuzzi like advertised online. Also the utensils, dishwasher, fridge, microwave, coffee pot, and cups were all dirty. I would not stay there again.

Had to wait about 20 minutes for someone to show up at the front desk so could check in. Otherwise a good place to stay.

I got back late one night and could not get into the property because they had deactivated my room key. I waited for about half a hour before someone passed. Once I asked for a new room key, she told me that someone else was suppose to be checking in that they had deactivated it. Made me worried that someone else may have been in my room now.

Slightly older property but ingood repair. Very clean No odors.Updated rooms. Friendly staff. Good location - easy access to Interstate, but quiet neighborhood. Many food options nearby, plus a Super Target. Very good vaue.

It was dirty we even found mold in our room

This hotel is underrated for sure.

Losts of stores nearby

Typical of an extended stay facility. Nothing fancy. Clean, safe, and comfortable with access to nearby shopping and local facilities.

No Hot water for shower!!!

Due to covid restrictions there was no housekeeping...breakfast or use of the gym

A nice place to stay. Clean, quiet and everything you need to stay for a couple nights or much longer.

This was a difficult time for this hotel and others. It is a great location

Rooms were never cleaned. In addition, wireless was not available for two days,

Property smelled horrible, staff never cleaned the room. TV smaller than a laptop

The location was odd but the room was tidy. It did have a bit of a funky smell to it though. . .

South Park Centre Dr Salt Lake City UT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Fitness center
  • Business center

Located in Cottonwood Heights, MainStay Suites Salt Lake City Fort Union is 2.3 mi (3.6 km) from Fashion Place Mall and within a 10-minute drive of Pony Express National Historic Trail. This 96-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.


Property features

MainStay Suites Salt Lake City Fort Union features a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, a library, and laundry facilities.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for MainStay Suites Salt Lake City Fort Union

Everyone (22) Couples (7) Family (6) Other (1)
5
Everyone

By on Oct 15, 2023

Review comment responded on Nov 6, 2023

Dear John,Thank you for taking the time to complete our online survey regarding your most recent stay at our MainStay Suites Salt Lake CIty.We are happy to see you had a pleasant stay,We hope to see you back soon.Best regards,

3
Family Partner Couples Friends

Everyone was nice. I liked thw room size and fluffy pillows. Bed was firm. However there was no breakfast or pool or hot tub/jacuzzi like advertised online. Also the utensils, dishwasher, fridge, microwave, coffee pot, and cups were all dirty. I would not stay there again.

By on Sep 27, 2023

Review comment responded on Sep 28, 2023

Dear Jazmine,Thank you for taking the time to complete our online survey. On behalf of our entire team, I would like to apologize for any inconvenience you had during your stay. Please be assured that we are taking care of all the issues you mentioned. Best regards,

4
Everyone

Had to wait about 20 minutes for someone to show up at the front desk so could check in. Otherwise a good place to stay.

By on Sep 24, 2023

Review comment responded on Sep 25, 2023

Thank you for taking the time to complete our online survey. On behalf of our team we would like to apologize for any inconvenience you may had during your stay. Your feedback is very important to us and we appreciate your feedback. We hope to see you again soon.Best regards,

2
Everyone

I got back late one night and could not get into the property because they had deactivated my room key. I waited for about half a hour before someone passed. Once I asked for a new room key, she told me that someone else was suppose to be checking in that they had deactivated it. Made me worried that someone else may have been in my room now.

By on Aug 30, 2023

Review comment responded on Aug 31, 2023

Dear Morgan,Thank you for completing our online survey regarding your most recent stay. You feedback is very important to us. On behalf of our staff, we would like to apologize for inconvenience you may had during your stay.Best regards,

5
Partner Couples

Slightly older property but ingood repair. Very clean No odors.Updated rooms. Friendly staff. Good location - easy access to Interstate, but quiet neighborhood. Many food options nearby, plus a Super Target. Very good vaue.

By on Aug 13, 2023

Review comment responded on Aug 14, 2023

Dear Kathleen,We thank you for taking the time to complete our online survey regarding your most recent stay at MainStay Suites. It's always a pleasure to receive positive feedback. We appreciate your comments and your kinds words. We hope to see you back soon in the near future. Best regards,

2
Family

It was dirty we even found mold in our room

By , from Rock Springs on Jul 21, 2023

Review comment responded on Jul 23, 2023

Thank you for taking the time to complete our online survey. Your feedback is very important to us. We apologize for any inconvenience you had during your stay. Please rest assured that we are taking care of the issues you mentioned right away. We hope to see you back soon in the near future.Best regards,

5
Everyone

This hotel is underrated for sure.

By on Jul 13, 2023

Review comment responded on Jul 13, 2023

Dear Rumil,Thank you for taking the time to complete our online survey. Your feedback is very important to us. We are happy to see that you had a pleasant experience at our MainStay hotel.We hope to see you back soon on your next trip to Salt Lake City,Best regards,

5
Everyone

By on Jun 21, 2022

3
Partner Couples

Losts of stores nearby

By on Apr 15, 2022

Review comment responded on Apr 15, 2022

Dear Arlin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope to see you back soon. Sincerely,

4
Business Business

Typical of an extended stay facility. Nothing fancy. Clean, safe, and comfortable with access to nearby shopping and local facilities.

By on Mar 10, 2022

Review comment responded on Mar 10, 2022

Dear Rodney, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

MainStay Suites Salt Lake City Fort Union

6990 South Park Centre Dr, Salt Lake City, UT 84121
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