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Hyatt Place Sacramento/Rancho Cordova

3.0 out of 5.0

Recent guest reviews

The hotel staff were friendly and the cleaning staff were great. Especially Maria. The pool area was clean and the kids really enjoyed swimming on such a hot day. The breakfast had many options and we were all satisfied. Overall we were satisfied and would stay there again.

Had room right next to elevators! Heard bell ringing all night! In Room A/C was old and noisy! The whole room creaked and groaned all night! T

We enjoyed our stay. The staff provided great customer service, the full breakfast was outstanding, and the location is perfect. We were 20 minutes from the Marshall Gold Discovery Historic Park and 10 minutes from the capitol.

Pros--large room with nice sitting area, plenty of drinking glasses, lots of mirrors for getting ready, comfortable bedding and linens, very nice and accommodating staff, super nice breakfast and unique presentation, nice toiletries. Cons--small bathroom, awkward placement of door and sink in the bathroom area, the lights were very bright And shined on the sleeping area, the faucet on the bathroom sink was placed to the side marking it strange to use.

I stayed at this location for one night only, although it would certainly be a great choice for long-term stays given the mini kitchen and spaciousness. The tv is in an odd location, but this wasn't really an issue for a short term stay (maybe die-hard tv people or someone staying longer would appreciate a better view of the screen, but the angle wasn't bothersome to me). The night staff were very friendly and the room itself was probably one of the most well-kept I've experienced in a while at an average, every day hotel. I would definitely stay at this same location next time I am in the area.

We loved the pillows, cleanliness of the room, the breakfast was excellent!!

There were rodents jumping around my room all night, chewing on things, squeaking, and spreading parasites (based on the black spots that appeared on bedding during my stay as well as the ones on the bedding already, in all 8 rooms I looked at), that I'm still trying to get rid of with my doctor. At first glance, it's a nice place. As you unpack, you notice the hairs and black dots (mites) in the bathroom and bedding. I re-cleaned my room even though my gut told me it was infested (smudge marks and fur on ALL the pillows I saw in the hotel rooms), and it took a whole large bottle of Lysol and can of very dirty wipes. My experience was horrid, although the staff was very friendly.

The hotel was very clean! I am the person who always finds hair in the bathroom, shower, etc., but I didn't find anything about this hotel that wasn't clean. Not mention I usually get allergies in hotels and didn't here. The room was beautiful (we stayed in the King High Level Suite). The only thing I'd say, is that I wish the facilities had a little more to offer. Lobby/bar/breakfast all in one room and it was a little tight, though still enjoyable.

We had two rooms for two nights. Both were at the noisiest locations in the building in my opinion. One is at the end of the hallway where there is a door for stairway and another door for outdoor pool. People opened and closed these doors very frequently even around midnight. The other room is right across a very noisy hotel kitchen room where the staff needs to go in and out to prepare breakfast etc. other than the noise issue, the rest is not bad.

Super clean, room was huge with couch,right next to freeway and shopping,will stay here next time.

A little hard to get to and from. There shuttle wasn't available the whole time due to lack of someone to drive it they told me. But otherwise not terrible.

Our shower was filthy with a big black hair on the wall (I wish I could attach pictures, it was gross). The coffee cups in our room hadn't been cleaned either. We were also disappointed that the amenities listed a jacuzzi, but they didn't have one.

Worst complimentary breakfast. Front desk employees not very friendly.

We stayed here after tubing the American River. It was close to the launch point and end point of the trip. The hotel was clean and updated. The hotel staff were great. The hotel is pet friendly but the fee is $75 which is a little steep in my opinion. Overall, it was a nice stay.

The design of the king room is brilliant. It feels bigger than it is and i was very comfortable

Over this place was good, I would recommend it And I will return.

The staff are very nice. I left my charger there for a month and they still had it waiting for me. I bought a soday at the counter..It was $2.39...that seemed a bit price gouging. Good A/C.

Was a very clean room. The bed wasn't very comfortable. Pool area to small. Otherwise everything was accessible clean and hospitable.

Only the best place to stay in rancho Cordova to stay you must it an all around extravaganza

THE PLACE WAS GOOD. STAFF NICE, HOTEL OK. I WOULD STAY AGAIN

10744 Gold Center Dr Rancho Cordova CA

Hotel highlights

  • Free buffet breakfast on weekends
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Sacramento Children's Museum, Hyatt Place Sacramento/Rancho Cordova is within a few miles (5 km) of Mather Sports Center. This 127-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Mather Golf Course and American River Parkway are also near this Rancho Cordova hotel.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All 127 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

Guests of Hyatt Place Sacramento/Rancho Cordova have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this family-friendly hotel include a meeting room, a business center, and a microwave in a common area.

Room options

Double Room

Full 2 | Sleeps 6

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Sacramento/Rancho Cordova

Everyone (7) Couples (23) Business (15) Family (21) Other (8) Friends (2)
5
Everyone

The hotel staff were friendly and the cleaning staff were great. Especially Maria. The pool area was clean and the kids really enjoyed swimming on such a hot day. The breakfast had many options and we were all satisfied. Overall we were satisfied and would stay there again.

By on Sep 3, 2017

Review comment responded on Sep 9, 2017

Thank you for your feedback and for choosing Hyatt Place Sacramento Rancho Cordova. I am happy to hear you enjoyed your stay and we will look forward to seeing you again soon.

2

hospital visit

Everyone

Had room right next to elevators! Heard bell ringing all night! In Room A/C was old and noisy! The whole room creaked and groaned all night! T

By , from San Jose on Aug 17, 2017

Review comment responded on Sep 3, 2017

Hi GE, Thank you for your review and thank you for staying with us. I am so sorry you did not have a nice stay with us. I hope you can give us another chance to make it up to you. I would make sure you are away from the elevator. I do apologize again. Sandy

5

centrally located & great service

Everyone

We enjoyed our stay. The staff provided great customer service, the full breakfast was outstanding, and the location is perfect. We were 20 minutes from the Marshall Gold Discovery Historic Park and 10 minutes from the capitol.

By , from Los Angeles on Aug 1, 2017

Review comment responded on Sep 2, 2017

Hi L, Thank you for your review and thank you for staying with us at the Hyatt Place Rancho Cordova. It is very nice to hear everything went well during your stay with us. I hope we see you again soon. Sandy

4

roomy and comfy

Everyone

Pros--large room with nice sitting area, plenty of drinking glasses, lots of mirrors for getting ready, comfortable bedding and linens, very nice and accommodating staff, super nice breakfast and unique presentation, nice toiletries. Cons--small bathroom, awkward placement of door and sink in the bathroom area, the lights were very bright And shined on the sleeping area, the faucet on the bathroom sink was placed to the side marking it strange to use.

By on Jul 9, 2017

Review comment responded on Aug 9, 2017

Hi Cactusing, Thank you for your review and thank you for staying with us. I am happy to hear everything went well during your stay. I hope we see you again soon.

5

great stay overall

Everyone

I stayed at this location for one night only, although it would certainly be a great choice for long-term stays given the mini kitchen and spaciousness. The tv is in an odd location, but this wasn't really an issue for a short term stay (maybe die-hard tv people or someone staying longer would appreciate a better view of the screen, but the angle wasn't bothersome to me). The night staff were very friendly and the room itself was probably one of the most well-kept I've experienced in a while at an average, every day hotel. I would definitely stay at this same location next time I am in the area.

By , from California on Oct 24, 2016

Review comment responded on Nov 12, 2016

Hi Indy, Thank you for your review and thank you for staying with us. I am happy to hear you had a nice stay. I hope we see you again the next time you are in town.

5

it was a clean and comfy hotel!

Everyone

We loved the pillows, cleanliness of the room, the breakfast was excellent!!

By , from California on Jul 10, 2016

Review comment responded on Jul 15, 2016

Hi M Ponce, Thank you for your review and thank you for staying with us. Sounds like you had a nice time while you were here. I hope you come back and see us again.

1

rodents?

Everyone

There were rodents jumping around my room all night, chewing on things, squeaking, and spreading parasites (based on the black spots that appeared on bedding during my stay as well as the ones on the bedding already, in all 8 rooms I looked at), that I'm still trying to get rid of with my doctor. At first glance, it's a nice place. As you unpack, you notice the hairs and black dots (mites) in the bathroom and bedding. I re-cleaned my room even though my gut told me it was infested (smudge marks and fur on ALL the pillows I saw in the hotel rooms), and it took a whole large bottle of Lysol and can of very dirty wipes. My experience was horrid, although the staff was very friendly.

By on Mar 21, 2016

Review comment responded on Apr 3, 2016

Hello, I am so sorry your stay did not work out, I am not sure what was going on with your room. I did call someone out to check the hotel and was unable to find any rodents in the hotel. I remembered you had told me the same issue happened at the last hotel you were in. I sure hope everything worked out after you checked out. Thank you again for staying with us.

5

clean, clean, clean!

Families

The hotel was very clean! I am the person who always finds hair in the bathroom, shower, etc., but I didn't find anything about this hotel that wasn't clean. Not mention I usually get allergies in hotels and didn't here. The room was beautiful (we stayed in the King High Level Suite). The only thing I'd say, is that I wish the facilities had a little more to offer. Lobby/bar/breakfast all in one room and it was a little tight, though still enjoyable.

By , from Northern California on Feb 22, 2016

Review comment responded on Apr 3, 2016

Hi Jessica, Thank you for your review, I see everything went well during your stay. Thank you for the kind words, I hope you will be able to come and stay again soon.

3

not a good experience

Families

We had two rooms for two nights. Both were at the noisiest locations in the building in my opinion. One is at the end of the hallway where there is a door for stairway and another door for outdoor pool. People opened and closed these doors very frequently even around midnight. The other room is right across a very noisy hotel kitchen room where the staff needs to go in and out to prepare breakfast etc. other than the noise issue, the rest is not bad.

By on Jul 22, 2015

5

family trip

Families

Super clean, room was huge with couch,right next to freeway and shopping,will stay here next time.

By on Jul 9, 2015