Friendly staff good customer service
The desk staff were wonderfully inviting and easy to talk to, and the hotel room was comfy and clean. The street traffic did get loud, especially late weekend nights. There was no safe in the room to store electronic devices and laptops.
Delightful staff, great location, easy in and out to restaurants.
This is our favorite hotel to stay at when in town. The staff are always friendly and kind. To the 2 young men who checked us in and out from our stay, major cuddos to both. The customer service was above and beyond. I don’t see that much anymore so it was very much appreciated.
Front desk clerk was friendly and helpful. Great customer service!
I liked the location area. I disliked the bath room had no exhaust fan. Television remote didn't work and made watching TV difficult. Spa jets didn't work. Other than that I was very pleased.
It is at a convenient location, easy parking, friendly staff, and clean room, so we enjoyed our stay.
Close, nice room, easy check in and out.
Breakfast only up to 9 am was inconvenient. Should be available at least to 10 am. The room was very nice, comfortable beds, and very clean.
Everything was great. Upon entering the room it smelled clean and that made a difference to me. Everything functioned properly. One suggestion would be to have more adult beverages available. There was wine, but I am not a wine drinker.
The room was nice and comfortable. Great location but traffic noise was an issue even on the 4th floor, even though the staff at front desk said we shouldnt hear anything. Breakfast is available but it is not complementary.
Very clean. They charge bottled water for $1.50 per bottle other hotels they give you bottled water free
I love the location of the hotel in elk Grove. It was clean and the staff was absolutely super friendly. I would stay here again if I were in elk Grove
Allowed me to have a late check out. Very accommodating
My daughter came by hotel, I had left my cell at her house the previous evening. She came to hotel came to front desk and asked them to ring my phone, they told her that they did not have a Steve Cline staying there. They had a Kline but not the correct first name, she spelled my name and for 45 minutes they continued to tell her I was not there under my name, I came down stairs to check my car for phone and saw my daughter in lounge area asked her what was up she told me what had happened. I then went to desk showed them my room key and they wanted to argue with me, they told me that they never looked my last name up with a C because they thought the young lady ( my daughter ) spelled it wrong. I will let the rest of my family pick their own stay over place but will suggest Hampton Inn in Elk Grove at about 150 dollars a night I would of thought that the front desk could at least take the time to do their job
Peaceful and quite nights...very clean....staff was very friendly..walking distance to restaurants..
Nice location! Next to Hwy99 but quiet, close to many restaurants and boba tea stores. Right next to BJ, and 20 mins to Sac.
My stay would have been perfect except for the maid knocking on the door at 8 am and again before 9, even though I told her that I would be checking out later. Fortunately, I wasn't trying to sleep in. Doesn't the front desk communicate with them when someone checks out so that they don't disturb the guest before they leave?
Hilton Garden Inn Sacramento Elk Grove places you next to Laguna Pointe Business Park and within a 15-minute walk of Sutter Medical Group. This 116-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a bite to eat at The Great American Grill, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with breakfast, served for a fee from 6 AM to 10 AM.
Guests can expect to find free WiFi and wired Internet, along with 42-inch LED TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Hilton Garden Inn Sacramento Elk Grove, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
Friendly staff good customer service
The desk staff were wonderfully inviting and easy to talk to, and the hotel room was comfy and clean. The street traffic did get loud, especially late weekend nights. There was no safe in the room to store electronic devices and laptops.
Delightful staff, great location, easy in and out to restaurants.
We are very grateful for your kind comments! Hope to see you soon should you visit Elk Grove again. Have a great day.
This is our favorite hotel to stay at when in town. The staff are always friendly and kind. To the 2 young men who checked us in and out from our stay, major cuddos to both. The customer service was above and beyond. I don’t see that much anymore so it was very much appreciated.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and kind comments about our staff members. We will share this feedback with our team so that we can continually improve our guest experience. Have a great day.
Front desk clerk was friendly and helpful. Great customer service!
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your scoring and kind comments about our staff member. Your scoring will also help us as we continually work to improve our guest experience. Have a great day!
I liked the location area. I disliked the bath room had no exhaust fan. Television remote didn't work and made watching TV difficult. Spa jets didn't work. Other than that I was very pleased.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely apologize for the issues you encountered during your stay. Your scoring will also help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.
It is at a convenient location, easy parking, friendly staff, and clean room, so we enjoyed our stay.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your scoring and kind comments. Your scoring will also help us as we continually work to improve our guest experience. Hope to see you soon!
Close, nice room, easy check in and out.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your scoring. Your scoring will also help us as we continually work to improve our guest experience. Hope to see you soon!
Breakfast only up to 9 am was inconvenient. Should be available at least to 10 am. The room was very nice, comfortable beds, and very clean.
We are very grateful for your comments. We sincerely appreciate your business and We will look into our breakfast hours.
Everything was great. Upon entering the room it smelled clean and that made a difference to me. Everything functioned properly. One suggestion would be to have more adult beverages available. There was wine, but I am not a wine drinker.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your scoring and kind comments. Again, we truly appreciate your business. I will pass on your suggestions to our General Manager
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and kind comments. Hope to see you in the future again!