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Hawthorn Suites by Wyndham Rancho Cordova/Folsom

2.5 out of 5.0

Recent guest reviews

Expected a real suite with separate kitchen! Other than that it was adequate!

My suite was large, but with no reading lamps or place to sit where light was enough to read. DISH TV with no guide about programs and no regular network coverage. Many channels were DISH ads. No map or information about facilities. No stopper in bathroom sink. Hole in washcloth. Sheets which should be white looked overused and off-color. Check out person was surly.

soccer tournament.........easy access to freeway....nice pool....free breakfast.......good service.....easy parking and free wi-fi.......

This place had everything we needed. They accommodated us in every way was very clean. Very friendly staff kind and courteous. They were very concerned about our needs.

Location was good and the hotel was very clean. Upset that the jacuzzi was closed for the season which I wasn't warned of before I booked the hotel. It was one of the main reasons I chose the place. Overall a decent experience.

The bed was a bit lumpy and sagged in the middle, but was still comfortable. The room was spacious and clean. The breakfast was delicious and filling. I would stay here again.

This is a nice clean hotel hidden by some fast food eateries right off of Highway 50 east. The staff is very helpful and friendly. The room was clean and had a fully equipped mini kitchen with microwave and a big size room refrigerator. Just stayed one night but I slept like a lamb.

It's a nice hotel, easy to find, just off the freeway. Walk to fast food, other restaurants close by. Very quiet. Staff was very friendly! Breakfast was just ok.

Definitely a great stay. Quiet, clean, and friendly staff. The reviews online were spot on. Big plus right next to McDonalds, Starbucks, Subway, and Taco Bell. I would stay here again

When we arrived we were very dissapointed to find the pool and hot tub were closed as the website said they were open. The suite was very nice and roomy especially for the price. However while trying to catch a centipede/cattepillar looking thing that fell out of the towel in the bathroom, I was shocked and disgusted to find a rather large cockroach hanging out under the sink! The staff blamed it on the guests that stayed before us! There was a nice breakfast, and they did refund the extra 3 nights we were supposed to stay with no problems.

The hotel was not as clean as we would like. The linens were worn and stained, with holes. The hallways with dirty with crumbs and dirt in the corners. The room smelled like smoke. The bed was comfortable and the meals were nice. The TV was old and flickered to the point where it was unwatchable. We asked for new linens and the replacement ones were just as bad as the originals.

Average stay. I booked a room with two beds plus a sofa bed and was told upon arrival that they had no rooms with two beds[...] Basically take it or leave it. They did bring in a roll away. Not ideal.

It was a nice hotel & a great price. Free breakfast which made the price even better.

We stayed at the Hawthorn Suites because my children live in the area and we were visiting on Christmas Day. The location was perfect for our purpose and the room was adequate. It's basically a larger room with a kitchenette. It seemed clean, but there were absolutely no utensils, plates, cups, etc. The staff was helpful and we were able to use what we needed from the dining area, but normally you find these types of things in the room when it's called a suite. The price being right was another positive point.

We were only there for a night (thank goodness)and when we went to check in at 7 p.m. there was no one there and a sign said, "be back in about 5 minutes". Well we waited and waited and finally the desk clerk showed up from outside with a McDonald's bag in her hand and not even an apology!!! The room was horrible. It did have a desk and sofa but forget about using either one for computer work or reading as there was NO LIGHT OR LAMP!! You needed 3 towels to dry yourself if you were a normal sized human and, other than the fridge, I'd rate this as low as you can go!

Excellent and friendly service, clean rooms, helpful staff. Enjoyed the stay and appreciated the value for the money.

The evening Desk Clerk was not real helpful. We had asked for a smoking room upon booking,this was verified by [...], and were told that there were none available when we checked in. It seemed that it was a real bother for her to have to attempt to accomodate us, so I dropped it. I will also drop any furhter trips to the Hampton Inns and won't recommend them to our traveling friends either

We would definately choose to stay at the Hawthorne Suite in Rancho Cordova. Walked into a large room with a small full kitchen, sitting area and bed. It was nicely decorated, comfortable and clean. We also enjoy a nice hot breakfast in the morning. Nice change since often when they state continental breakfast it is fruit and dry cereal. It was quite at treat, price was great and would recomend it to anyone traveling. The only reason it did not get 5 stars was the elevator had issues, the hallways had a damp musky smell and when shower curtain rod was replace there was no attempt to cover up the holes and missing paint from the previous rod.

ATTENDED A BIRTHDAY PARTY---EVERY THING FINE---COMPARABLE

Very clean, accessible, comfortable.

Room options

Studio Suite

King 1 | Sleeps 4

Suite, Kitchen

King 1 | Sleeps 4

Family Suite, Non Smoking

King 1 | Sleeps 5

Suite, Multiple Beds

King 2 | Sleeps 4

Guest reviews for Hawthorn Suites by Wyndham Rancho Cordova/Folsom

Everyone (2) Couples (10) Business (6) Family (9)
3

late arrival

Everyone

Expected a real suite with separate kitchen! Other than that it was adequate!

By , from san jose on Aug 24, 2017

Review comment responded on Aug 26, 2017

We appreciate you taking the time to review our property. All of our rooms are setup like studios, we apologize for any inconvenience this brought to you during your stay here with us. We wish you safe travels.

3

not bad, but not very good either.

Everyone

My suite was large, but with no reading lamps or place to sit where light was enough to read. DISH TV with no guide about programs and no regular network coverage. Many channels were DISH ads. No map or information about facilities. No stopper in bathroom sink. Hole in washcloth. Sheets which should be white looked overused and off-color. Check out person was surly.

By , from La crescenta, ca on Apr 22, 2017

Review comment responded on May 31, 2017

Tom.... I am grateful for the feedback. We will address the issues you mentioned. Wishing you safe travels.

5

great trip

Couples

soccer tournament.........easy access to freeway....nice pool....free breakfast.......good service.....easy parking and free wi-fi.......

By on Jun 16, 2015

5

awesome

Families

This place had everything we needed. They accommodated us in every way was very clean. Very friendly staff kind and courteous. They were very concerned about our needs.

By on Jan 17, 2015

3

average

Couples

Location was good and the hotel was very clean. Upset that the jacuzzi was closed for the season which I wasn't warned of before I booked the hotel. It was one of the main reasons I chose the place. Overall a decent experience.

By on Nov 7, 2013

3

comfortable night stay.

BusinessTravelers

The bed was a bit lumpy and sagged in the middle, but was still comfortable. The room was spacious and clean. The breakfast was delicious and filling. I would stay here again.

By on Nov 1, 2013

4

jewel in the ruff

Families

This is a nice clean hotel hidden by some fast food eateries right off of Highway 50 east. The staff is very helpful and friendly. The room was clean and had a fully equipped mini kitchen with microwave and a big size room refrigerator. Just stayed one night but I slept like a lamb.

By on Sep 25, 2013

4

nice place

BusinessTravelers

It's a nice hotel, easy to find, just off the freeway. Walk to fast food, other restaurants close by. Very quiet. Staff was very friendly! Breakfast was just ok.

By on Sep 14, 2013

5

great stay

Couples

Definitely a great stay. Quiet, clean, and friendly staff. The reviews online were spot on. Big plus right next to McDonalds, Starbucks, Subway, and Taco Bell. I would stay here again

By on May 19, 2013

2

cockroaches in the bathroom!!

Families

When we arrived we were very dissapointed to find the pool and hot tub were closed as the website said they were open. The suite was very nice and roomy especially for the price. However while trying to catch a centipede/cattepillar looking thing that fell out of the towel in the bathroom, I was shocked and disgusted to find a rather large cockroach hanging out under the sink! The staff blamed it on the guests that stayed before us! There was a nice breakfast, and they did refund the extra 3 nights we were supposed to stay with no problems.

By on Apr 11, 2011