Riu Tequila All Inclusive

After vacationing with my family at the RIU Tequila last year I decided to return this year for a girls trip with a friend. It was GREAT! We didn't mind the walk to the beach/pool by the beach. We thought the staff at the Tequila was much friendlier that the staff at the other hotels, and same about the food/buffet. Highly recommend, and plan to return.

Nice... I don't like to write reviews. It not any of your business how long my review is.

Not quite the service of some other hotels, but it would explain the price difference. Overall clean and staff were friendly. Food was average.

Grounds were old and not maintained, food was average, long walk across the street to the beach, but staff was very nice

We really enjoyed this hotel. Loved the style of the hotel! Some drinks were diet (I hate fake sweeteners) but if I went to different bars I would get same drink but non-diet drinks.

Great place to stay Hotel staff wonderful Will go back

I'm very surprised by how well this resort has been reviewed and wonder if the strong reviews are from customers that have not stayed at an all inclusive before. The staff was very unfriendly, when staying at all inclusive resorts in the past I felt catered to. At the Riu Tequila, most of the staff made me feel like I was putting them out by simply ordering a drink or checking out towels. Overall, the food was not good, and everything we found was buffet, usually there are at least a few restaurants that allow you to order food. Maybe there was a sit down option we just didn't discover, the amount of info you are given is very minimal, and asking questions at the front desk isn't a great option, because again they act as though they are annoyed by your presence. You are allowed to go to a few other nearby Riu resorts to eat, but it's the same food, and you can only dine at the Tequila options for dinner. The beach was very nice and we were always able to quickly get a cart ride there. The beds were very uncomfortable with flat pillows and uncomfortable bedding. I am not a picky traveler, but will not stay here again, knowing that this is not at all what you should get in an all inclusive option in the Playa or Cancun area. Look elsewhere!

This hotel is fantastic! It is not a luxurious hotel, but if you are looking for great food, good laughs, amazing shows and a staff that makes it feel like home - then this is the hotel for you. The décor is the old Mexican décor and the rooms are not that great, but why do you want to be in your room when the weather is amazing, many fun things to do and amazing people to meet around the hotel?! This hotel is not on the beach but a short walk away, trust me, the walk is short and beautiful. Or if you are feeling lazy there is a cart that will take you back and forth. The shows at night are hands down the best in Playa del Carmen, people come from neighboring hotels to see these shows. There are always a lot of returning guests at this hotel, which speaks volume to this hotel.

Exelent every thing, food, location, rooms, loby, real frendly staf.

This is our third trip to this hotel. checkin was smooth. Staff are friendly. Pools are nice. Beach is a 10 minute walk away by nice with plenty of chairs. Drinks are easy to get and bartenders prepare them well. Hotel room are spacey and clean with plenty of AC. Only problem was one bed foot bas broken but it was an easy fix. The buffets are pretty good. However, the Asian and steak resteraurants are very good. The ribeye at the steak resteraurant was the best I have had in a while. Show are entertaining at night. Overall a great trip with the kids.

Great resort with lots of Mexican character. But the resort needs to be renovated without losing the same character but better brand new rooms.

Beds need improvement and The food all pther is great will go back next year

We (brother and I) have stayed at five other hotels in the Playa del Carmen area and 18-19 times at the Tequila. We would not stay at any other hotel than the Tequila unless forced. We would change dates first. The hotel is Mexican not cement and glass like many of them. The food is great, the people are fantastic. The grounds are beautiful and quiet. Not on the beach but it has a shuttle to the beach and the afternoons around the pools are why you went to Mexico. Peaceful and serene. Do your self a favor and don't go for that we have to be on the beach attitude.

The location was very convenient to town. We love Playa del Carmen and have been there many times. This hotel was quite good for the money. The food was excellent as was the service. Our main complaint was the lack of air conditioning in the lobby area. There was no sanctuary from the oppressive heat. Even though there are designated non-smoking areas, the excessive smoking permeated everything. The smoke combined with the heat was overbearing. However, the dining room was huge, air conditioned and very comfortable. Access to the beach was very easy and the beach was spectacular. The staff at the beach and everywhere were gracious and helpful. I would recommend this hotel. Not high end but an excellent value.

Although the internet blows, everything else was perfect. It is a great place for people who just want to relax at the pool or beach and for others who want to go on excursions. Great value for the price

Wonderful resort. Very clean and comfortable room. Great food and drinks. The service was friendly and very good. Beautiful decor and grounds. I would come back again.

The Hotel was clean,and the room had good cold ac The only thing that we did not like was the distance to the beach,from our room it was about half a mile.

This resort is NOT on the beech. Very disappointed that this was not disclosed. Food was fabulousand staff was very friendly.

First time in Playa del Carmen, it was awesome! The hotel was beautiful. The people are great. A lot of European people but friendly, the only negative was it is not as close to the sea as you might think. I guess maybe one more thing too. 200 peso trip back and forth from 5th Avenida. We paid less than that to take a bus from Playa to Cancun. The resort is great, very fun and beautiful. We would go back again.