Riu Tequila All Inclusive
3.5 out of 5.0
4.1
out of 5
"Good!"
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Recent guest reviews
We had stayed a RIU Palace before so this was a letdown. You don't get 24 hour room service or even have a coffee machine in the room, i want my coffee before leaving the room. Brach access is 5 min walking distance bit hotel offers transportation. You don't have a waiter or waitress that can service you once you have your chairs at the beach, you have to go ger your own at the bar, I guess we got spoil the first stay at Palace. Night shows were really mediocre and I feel that entertainers did not bother to be couteous or talk to us because we have a child. I felt I little diacriminated.
You have to walk about 10-15 minutes to reach the beach. There is a small golf car that will pass by every 15 minutes but it gets full right away and we never had the chance to ride it. There is another Riu hotel near the beach and they will not allow you to change your towels even though they are the SAME color. This was very disappointing. Overall food was very good and the entertainment was very good too. The rooms needs some updating, they are super humid and damp. Water was dripping from the walls in the hallways.
Great entertainment staff knows how to have fun! Waitors at the main restaurant were very attentive and knew what drinks we wanted. Rooms were ok, very humid our clothes were always damp and water from shower was yellow the first couple nights. But overall we had a great time and would go back!
We had a great time at this hotel. The pools are great, the staff are all so helpful and friendly, and the food is INCREDIBLE. Plus, it's just a quick walk on a private path to the beach. Definitely a great option if you're looking to save a little money amongst the RIU hotel options!
After vacationing with my family at the RIU Tequila last year I decided to return this year for a girls trip with a friend. It was GREAT! We didn't mind the walk to the beach/pool by the beach. We thought the staff at the Tequila was much friendlier that the staff at the other hotels, and same about the food/buffet. Highly recommend, and plan to return.
Nice... I don't like to write reviews. It not any of your business how long my review is.
Not quite the service of some other hotels, but it would explain the price difference. Overall clean and staff were friendly. Food was average.
Grounds were old and not maintained, food was average, long walk across the street to the beach, but staff was very nice
We really enjoyed this hotel. Loved the style of the hotel! Some drinks were diet (I hate fake sweeteners) but if I went to different bars I would get same drink but non-diet drinks.
Great place to stay Hotel staff wonderful Will go back
I'm very surprised by how well this resort has been reviewed and wonder if the strong reviews are from customers that have not stayed at an all inclusive before. The staff was very unfriendly, when staying at all inclusive resorts in the past I felt catered to. At the Riu Tequila, most of the staff made me feel like I was putting them out by simply ordering a drink or checking out towels. Overall, the food was not good, and everything we found was buffet, usually there are at least a few restaurants that allow you to order food. Maybe there was a sit down option we just didn't discover, the amount of info you are given is very minimal, and asking questions at the front desk isn't a great option, because again they act as though they are annoyed by your presence. You are allowed to go to a few other nearby Riu resorts to eat, but it's the same food, and you can only dine at the Tequila options for dinner. The beach was very nice and we were always able to quickly get a cart ride there. The beds were very uncomfortable with flat pillows and uncomfortable bedding. I am not a picky traveler, but will not stay here again, knowing that this is not at all what you should get in an all inclusive option in the Playa or Cancun area. Look elsewhere!
This hotel is fantastic! It is not a luxurious hotel, but if you are looking for great food, good laughs, amazing shows and a staff that makes it feel like home - then this is the hotel for you. The décor is the old Mexican décor and the rooms are not that great, but why do you want to be in your room when the weather is amazing, many fun things to do and amazing people to meet around the hotel?! This hotel is not on the beach but a short walk away, trust me, the walk is short and beautiful. Or if you are feeling lazy there is a cart that will take you back and forth. The shows at night are hands down the best in Playa del Carmen, people come from neighboring hotels to see these shows. There are always a lot of returning guests at this hotel, which speaks volume to this hotel.
Exelent every thing, food, location, rooms, loby, real frendly staf.
This is our third trip to this hotel. checkin was smooth. Staff are friendly. Pools are nice. Beach is a 10 minute walk away by nice with plenty of chairs. Drinks are easy to get and bartenders prepare them well. Hotel room are spacey and clean with plenty of AC. Only problem was one bed foot bas broken but it was an easy fix. The buffets are pretty good. However, the Asian and steak resteraurants are very good. The ribeye at the steak resteraurant was the best I have had in a while. Show are entertaining at night. Overall a great trip with the kids.
Great resort with lots of Mexican character. But the resort needs to be renovated without losing the same character but better brand new rooms.
Beds need improvement and The food all pther is great will go back next year
We (brother and I) have stayed at five other hotels in the Playa del Carmen area and 18-19 times at the Tequila. We would not stay at any other hotel than the Tequila unless forced. We would change dates first. The hotel is Mexican not cement and glass like many of them. The food is great, the people are fantastic. The grounds are beautiful and quiet. Not on the beach but it has a shuttle to the beach and the afternoons around the pools are why you went to Mexico. Peaceful and serene. Do your self a favor and don't go for that we have to be on the beach attitude.
The location was very convenient to town. We love Playa del Carmen and have been there many times. This hotel was quite good for the money. The food was excellent as was the service. Our main complaint was the lack of air conditioning in the lobby area. There was no sanctuary from the oppressive heat. Even though there are designated non-smoking areas, the excessive smoking permeated everything. The smoke combined with the heat was overbearing. However, the dining room was huge, air conditioned and very comfortable. Access to the beach was very easy and the beach was spectacular. The staff at the beach and everywhere were gracious and helpful. I would recommend this hotel. Not high end but an excellent value.
Although the internet blows, everything else was perfect. It is a great place for people who just want to relax at the pool or beach and for others who want to go on excursions. Great value for the price
Wonderful resort. Very clean and comfortable room. Great food and drinks. The service was friendly and very good. Beautiful decor and grounds. I would come back again.
Hotel highlights
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Located in Playacar within a short walk of Playacar Golf Club, Riu Tequila All Inclusive is within 2 miles (3 km) of Playa del Carmen Maritime Terminal. This 664-room, 3.5-star resort has 2 outdoor pools along with a marina and 3 restaurants. It's also close to Xcaret Eco Theme Park and Yucatek Divers.
Dining
Free buffet breakfast is included with your stay. This resort is home to 3 onsite restaurants, perfect for a quick bite to eat.
Rooms
The 664 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and free bottled water. Guests can expect to find flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ceiling fans, laptop-compatible safes, and phones are also available.
Property features
Guests of Riu Tequila All Inclusive have access to a marina, 2 outdoor pools, and a nightclub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this all-inclusive resort include a children's pool, a health club, and a sauna.
Guest reviews for Riu Tequila All Inclusive
just ok but will not go back
Everyone
We had stayed a RIU Palace before so this was a letdown. You don't get 24 hour room service or even have a coffee machine in the room, i want my coffee before leaving the room. Brach access is 5 min walking distance bit hotel offers transportation. You don't have a waiter or waitress that can service you once you have your chairs at the beach, you have to go ger your own at the bar, I guess we got spoil the first stay at Palace. Night shows were really mediocre and I feel that entertainers did not bother to be couteous or talk to us because we have a child. I felt I little diacriminated.
the hotel is not close to the beach.
Everyone
You have to walk about 10-15 minutes to reach the beach. There is a small golf car that will pass by every 15 minutes but it gets full right away and we never had the chance to ride it. There is another Riu hotel near the beach and they will not allow you to change your towels even though they are the SAME color. This was very disappointing. Overall food was very good and the entertainment was very good too. The rooms needs some updating, they are super humid and damp. Water was dripping from the walls in the hallways.
great times
Everyone
Great entertainment staff knows how to have fun! Waitors at the main restaurant were very attentive and knew what drinks we wanted. Rooms were ok, very humid our clothes were always damp and water from shower was yellow the first couple nights. But overall we had a great time and would go back!
lots of fun!
Everyone
We had a great time at this hotel. The pools are great, the staff are all so helpful and friendly, and the food is INCREDIBLE. Plus, it's just a quick walk on a private path to the beach. Definitely a great option if you're looking to save a little money amongst the RIU hotel options!
second stay
Everyone
After vacationing with my family at the RIU Tequila last year I decided to return this year for a girls trip with a friend. It was GREAT! We didn't mind the walk to the beach/pool by the beach. We thought the staff at the Tequila was much friendlier that the staff at the other hotels, and same about the food/buffet. Highly recommend, and plan to return.
Everyone
Nice... I don't like to write reviews. It not any of your business how long my review is.
Everyone
Not quite the service of some other hotels, but it would explain the price difference. Overall clean and staff were friendly. Food was average.
get what you pay for
Everyone
Grounds were old and not maintained, food was average, long walk across the street to the beach, but staff was very nice
very nice hotel. love the look
Couples
We really enjoyed this hotel. Loved the style of the hotel! Some drinks were diet (I hate fake sweeteners) but if I went to different bars I would get same drink but non-diet drinks.
riu
Everyone
Great place to stay Hotel staff wonderful Will go back
