Lifestyle Royal Suites3.5 out of 5.0
Recent guest reviews
Just stayed at LifeStyle Resort (2nd week in August 2017) and our family (4 members, single bdrm) had a really really good time. FYI, we've been to multiple caribbean resorts through Interval International exchange and this resort was quite good. The service we received was exceptional.....meaning like every person greeted our family with a 'hola' or a friendly smile (the grass cutter guys/waiters/maids). IMO, this resort expends a lot of effort/manpower to make sure their guests are happy/satisfied. This Lifestyle resort is pretty big, as other reviews have mentioned.....but once you get to know and use what is available with their readily available shuttle transportation, it is really NOT so big anymore. We stayed at the Tropical Resort and our unit was really nice....even on the 3rd floor without an elevator. Every pool we went in was immaculately clean....and the resort/grounds/area were spotless. That being said, and THIS IS NOT a major negative whatsoever, the food provided (all inclusive at $40/day), was good, but nothing to brag about...it sure was tasty and fresh every day, but rather simple, with little variation from day to day. We tried both the Tropical buffey (Casablanca) and the Confresi buffey....but not much difference at all. The food provided was definitely good, but our family has experienced better and this resort could improve. Definitely make reservations for their formal restaurants once you get there. If you are NOT a VIP owner, you gotta book the restaurants ahead of time, and check in day-to-day for updates for availability...it seems if you are a VIP member/owner I presume this is not an issue? Moving on to the beaches here.....they are OK at best...but NOTHING like a beach in Punta Cana/Aruba/St. Maarten. Non-VIP owners are 'afforded' the same beach as Lifestyle owners, but again the beach at this place is average at best. However, do visit VIP beach (even though not being VIP members) and experience the accomodation (hot tub, cabanas, etc) and the service/food for sure. Activities at the resort were satisfactory, typical stuff at a good resort. Moving on to the night-time shows, this was a bit disappointing and much improvement could be had here. Do note, this is in comparison to shows presented at a Moon Palace Resort (Cancun) so maybe we have experienced something special. The presentations, nonetheless, were entertaining.........and free of course! Real yuky/unsatisfactory is NO wifi included with your stay at your unit....wifi is only free at the beach and at the sales building (WTF?)....otherwise it is $25 for 6 days (25 hrs max) if you wanna buy it. On top of that, we had to rent a key ($20) for the safe in our unit to store our valuables......we've been to a Moon Palace Resort and ALL that was included...sheesh! Moving on to the typical timeshare presentation, this place wasn't all that 'pushy', but being an Interval International owner I think that helped a lot in that department. IMO, it did seem like a good deal to really look into though! I would book this place again for our family.
Yes the reviews are correct you need to be VIP to be serviced well. It's really basic there are no bells or whistles. The food was ok to good. The Suites were basic. The staff was nothing to write home about. They have a lot of you can't rules. There was more " sorry you can't " than I ever experienced before at other resorts. The entire staff has no sense of urgency at all. They act bothered if you ask them for anything. At the Casablanca is where the buffet was the staff is supposed to get you drinks I guess we they don't like to and it shows . So we just got our own. It is huge and the VIP amenities seem great. But for everyone else it feels so limited. You don't feel at home and you really feel like you're visiting a strangers home you're afraid to do anything because they have so many rules. It wasn't relaxing, I probably wouldn't ever come here again. By no means do we ask for much but then again there wasn't much to offer.
My wife, daughter and I stayed at The Royal Suites at Lifestyle Holidays Vacation Resort in Puerto Plata, R.D. from June 10-17, 2017. All I can say is that we loved every. Single. Minute. Firstly, the entire place is huge, about the size of a small town. The resort is broken up into several "communities", such as the Cofresi Palm Beach and Spa, The Tropical, The Presidential Suites, etc. There is a shuttle bus system that runs the perimeter and can pick up and drop you off wherever you please. For thos who take advantage of the V.I.P. all-inclusive package (which is definitely the way to go), you will have access to just about every inch of the place, except for the penultimate locations, the Chairman's Circle and the Deja View Shareholder's Only location. But, trust me, you will be more than satisfied with what the resort offers. Oh, and by the way, you will have access to use of the golf carts that are allocated for V.I.P. guests only. The staff is all -the-way friendly and knowledgeable, and most of them do speak varying levels of English. Over the course of your stay, you will become quite acquainted with a lot of them, particularly if you frequent the buffet locations (The Casablanca and The Pearl restaurants) and the bars that dot the place. OK, now after all the glitz and oohs and aahs wear off, you will take notice of some things. They aren't bad, but you should make note. There are minor power outages that happen infrequently, 4 times during our stay. They don't last long at all. Mere seconds. There is no free Wi-Fi, unless you are a VIP of Lifestyle club member. You will have to buy time to become connected, and FOR ONE DEVICE ONLY. That was a bit of a pet peeve, but you will be only mildly annoyed. Besides: the idea is to be on vacation, right? A little disconnecting can't hurt. My suggestion: pay for the 7 day option, $60 for the week, at the time of our trip, and use it on your phone or tablet that everyone can use. As you know, do NOT drink the tap water. There are stickers by the faucets that give a gentle reminder not to do so. Bottled water is available at any bar, or you buy some from the conveniently located Duty Free store in the midst of it all. Top shelf liquor, for those who imbibe, is NOT available at each bar. They are generally located at VIP bars and several of the restaurants that require reservations. As for those reservation-only restaurants, plan them at Guest Services as soon as you settle in, so you can assure a place. They do fill up. And be sure to know which ones require men to dress in pants (no shorts), or you'll be offered a pair to wear for your stay, or you'll be politely and apologetically turned away. Vacation club members should visit the excursion hut to plan for a day out for fun and/or adventure. If you're adventurous, you can venture into the town, and do some touring of your own. It is recommended you have someone who is knowledgeable or a cabbie who can recommend where to, and where not to, go. The beach is, for the most part, public, meaning the locals can wander over to the resort sections. They cannot, however, venture onto the resort, and security ensures no shenanigans transpire. Be prepared to be confronted by the Lifestyle sales team, who have "runners" floating about to try and convince you to come with them to the Lifestyle Tower and talk about timeshare/vacation club residences there on the resort. They are friendly, and not too pushy, so if you do not wish to be bothered, simply turn them down. If you are snagged, be prepared to give up 3-5 hours of your day. The salesperson will show some of the most incredible residences and villas you have laid eyes on. And they will try to convince you to decide right then and there to purchase. Fair warning. At the time we went, it was HOT, capitals intended. 90 degrees with a heat index into the low 100s. Bring plenty of sunscreen. There are NO casinos or arcades, nor are there luxury retail stores, if you intend to shop, gamble or play. The VIP section has a night club, and there are shows that are performed daily by a great group of guys who are part of the "Animation Team". We checked out Karaoke and the Michael Jackson tribute show, which was pretty good. There is an aquarium, Ocean World, where you can spend the day (and quite a few $$), so that is an option that is family friendly. As you might guess, some basics can cost you some loot. Snacks, clothing, flip-flops...be prepared to pay more than you normally would should you be in need. Minor annoyances aside, I think you expect some of the same at any resort you venture to. IF you are expecting white glove service, this isn't the place. And pick your time to visit carefully. The time we went was before schools let out, and there was no threat of being overrun by college-aged vacationers. Mostly adults, some families, and not a whole lot of nonsense. The beds at the Royal Suites were sizable but they are extra firm. Do not expect plush, pillow-top mattresses. You will not be disappointed!
Best vacation ever! Beautiful place and extra friendly staff. Place looks exactly like the photos listed. I had a 2 bedroom 2 bath at The Royal Suites. Many restaurants to choose from, but my favorite one was JAZZ. Had the time of my life! Definitely will recommend
Although we had a wonderful stay, our VIP Service did not execute is task as expected. We had to call many times a day to get things done. Otherwise everything was great, the restaurant, the rest of the staff, the weather, the beach...
The Interval International photo of this resort is the tip of the iceberg, since this resort is about the size of a small village, complete with shuttle buses and golf carts for guests and members to move around. There are very many restaurants and beaches, although some are restricted to resort members. In general my one week vacation was very pleasant.
We had a good week in spite of 4 days of torrential rain! Clean and spacious condo as well as friendly staff. Only small hick up at our arrival. Arrived on site from airport around 9:30pm and staff had booked a Restaurant for us at 9:30. Showed up there around 9h45 and was told that their kitchen was closed and we were sent to their buffet location...which was also closed therefore we had to wait until 11:00 pm that night for a hot dog or a hamburger at their snack bar.
I really like to visit Lifestyle hotels in Cofresí, but the Royal Suites offer a all new level of luxury and spacious rooms, and the complex has so many spaces, pools, restaurants, amenities to enjoy that you always will want to have a longest stay. wonderfull vacation.
We stayed at this resort with our family of four. The rooms were nicely acquainted with a small kitchen unit. The fridge was stocked daily with bottled water, pop, and beer. Our unit was a one bedroom with a king sized bed and a pull out couch in the living room. The Royal Suites are situated around a pool (just as pictured) and has an on site bar called Chasers that is open from 10-6. Housekeeping was friendly and the room was well serviced and cleaned on a daily basis. As for the resort, there is a lot of walking on sometimes, uneven surfaces. We saw a number of people trip up/down stairs or stumble on the uneven walkways. We were not VIP and so our access to the resort amenities were limited. I don't that deterred our enjoyment, though. The best buffet was actually over at the Confresi Palm hotel, called the Pearl. The best a la carte was the Brazilian place which served meat off of skewers. We also went to the Blue Lagoon for seafood one night, but found it only average. As part of our packages, we had three a la carte restaurant choices. Not every restaurant is open every day--they have some sort of schedule. The beaches were nice, although the water has rough at times. If you want to get a cabana to enjoy the day at the beach, be there at 745am to reserve your spot by putting a towel, book or sunscreen on your bed and then leave and head for breakfast. People seemed to respect this system and I did not have any stuff taken or moved. We had access to the VIP beach (although we were not VIP, just part of Interval) and if you were not there early in the morning on a sunny day, then you likely will not get a cabana bed. The drinks were good. I did not find them to be watered down, although they did not use premium liquor. That was not a concern for me. There are excursions available through the resort and through vendors down on the beach. The resort excursions are reasonable priced and offer the guarantee from the resort in terms of safety. We took the deep sea fishing excursion and the city tour and enjoyed both. The Dominican is a developing nation and you may see people that appear to be living below the poverty line. Right across from the resort boundary is a local community and Confresi beach is open to the public. I heard some vacationers at the resort express uneasiness about the locals. I think that it is just different that what they are used to--some people are not often exposed to people of varying socio-economic statuses. I found the locals to be very friendly and even on my city tour I did not feel unsafe in any way. Language was definitely a challenge at times, as many of the resort workers did not speak English. Having a knowledge of Spanish is definitely an asset. The workers will try to work with you to get what you want when you are able to speak Spanish. They did try to speak English, but some workers just don't have much ability (similar to my proficiency in Spanish!). I never found this to be a big problem, though. Overall, we had a great time!
We had a problem with our room we were first given two adjoining rooms But then received the penthouse suite to stay in thanks to Kathy at the interval office😊the staff at the entire resort were very helpful and very friendly.
- Walking distance to Ocean World Adventure Park
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
Within a short walk of Ocean World Adventure Park, Lifestyle Royal Suites is within 2 miles (3 km) of Los Mangos Golf Course. This 150-room, 3.5-star resort welcomes business and leisure travelers with 12 outdoor pools, a private beach, and a full-service spa. It's on the waterfront and also near Fort San Felipe and Puerto Plata Cable Car.
Free breakfast is included with your stay. There are multiple options for onsite dining with 12 restaurants, including VIP Gourmet, which has garden views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 10 coffee shops/cafés.
The 150 individually decorated accommodations feature kitchens and balconies or patios. There's space to spread out with separate bedrooms, living rooms, and dining areas. TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and free newspapers are other standard amenities.
Lifestyle Royal Suites features a private beach, a full-service spa, and 12 outdoor pools. There's free parking, as well as a free shuttle from the hotel to the airport (available 24 hours). A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a free water park, a nightclub, and a children's pool.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 61 reviews