Romantic Hotels in Playacar Fase I, Playa del Carmen

"The staff are wonderful, the hotel has a lot of activities for the kids. The pool area and wild life like monkeys, coates, iguanas are fun for the kids to observe. However, our biggest disappointment was the beach, not just feet high piles of seaweed from never ending seaweed coming ashore, but the shore itself was rocky, getting in passed seaweed took effort, cutting feet at the bottom. Just very disappointing to be honest as we are beach people and not pool, and no where online was this mentioned. If you dont care for the beach, then this resort is for you:) Overall a great stay still! "

"We stayed in a Platinum Plunge Pool Suite. I’d recommend you pass on the plunge pool, it doesn’t see any sun- the suite is very private, comfortable. The resort itself is very big, a bit too big for my preference but I’m sure it would appeal to others, they do have a shuttle to help get around quicker when needed - the riviera side was under construction but it didn’t affect the daily activities and we didn’t notice any noise at night. We didn’t get to enjoy many of the a la carte restaurants as they book up way too fast - this was disappointing. The buffet is very well setup with lots of variety - the 24 hour sports bar is a nice spot to enjoy drinks and food in a casual environment."

"Overall had an excellent stay. It’s a beautiful premises, perfect location, and the staff are very good. We had an ocean view room as an upgrade and was definitely worth the extra $$$. Only reasons for not 5 stars is the lack of swimmable beach (there is a small beach area but no swimming). While the food overall was excellent (both buffet and à la carte), I did pick up a small bout of food poisoning from my dinner one evening. Still overall we were very happy with our stay and can happily recommend this all inclusive in PDC. "