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3 Palms

3.5 out of 5.0

Recent guest reviews

The staff at check in and check out were hospitable and helpful with information. Ask for a room on the park side. Go over and play Frisbee golf and just enjoy a walk around the pond. Close to some great restaurants on Scottsdale Road.

I was very pleased about Scottsdale, definitely a city/place to comeback, the hotel was very good overall, the pool is wonderful!

We really enjoyed our stay at 3 Palms. Every one of the staff was really friendly! We got one of the king rooms with the jacuzzi jet tubs and the upgrade is so worth it.

I left my room, came back at 7:00pm and the room was not cleaned.. very disappointing.. Bed was hard and pillows was thin and uncomfortable.

Not a resort hotel so any reviews that state that or compare to a resort hotel are not accurate. I would equate to a step above a Motel 6 and below a Best Western. Maybe it was just our luck but everyone smoked and it stunk outside on top of it.

No highs or lows with this hotel. Simple operation, renovation to rooms is nice. Location to Scottsdale and Tempe add most value.

Really nice place, comfy beds, cold AC, plenty of parking, lots of food nearby plus the park across the street, will definitely be staying again.

For the price, you can't get much better. This hotel was great! Pool area was fun, very well kept place! Supermarket very close by, other restaurants close by, even a casino not too far away. Very pleasant experience here.

Room couldn't regulated too cold dhowers too small never again please update your pictures.

The phone was ringing throughout the night was not able to sleep because of it, apparently the code for getting an outside the line was one digit short of my room number and was constantly missed Ringling room instead.

The check in was very eas, the staff were very helpful. My favorite thing was the lighting in the room, the room was bright and spaciuos. I am looking forward to my next stay there.

Very accommodating staff Smell of urine throughout stairways Very nice pool Should be rated 2 1/2 stars given lack of amenities and overall cleanliness

great for 1 night. confortable, clean, great ac, television, very hot water!

Staff was helpful. Restaurant and bar was goodwill

It was a great place to stay would recommend it to anyone. Nice pool and great location!

When I got to my room, I found a huge (2") cockroach dead in the shower. Either the room had not been rented in a while, or the cleaning staff did a horrible job. Either the cleaning staff did a terrible job or it had not been cleaned for a long time. Either way, that is completely unacceptable. When I told the staff, one guy came in with a rag and cleaned the immediate area where the roach was found. I had no confidence any of the rest of the room was clean. If it wasn't for the fact that I had prepaid and would not get a refund, I would have left. I will think twice before using Orbitz to rent a discount room again and I will never use that hotel.

We had to have key cards reset a few times because the dates were incorrect. Our air conditioner broke. The pool area was nice-best part of the hotel. Ok for the price.

Booked a night ended up staying for 3 days. We were able to relax in our room and poolside. Would definitely recommend this hotel,

Good choice for the cost. Good area and friendly staff. I had a problem in my room and they fixed it fast.

Beautiful pool, the rooms were so nice and clean, all service personnel were extremely polite and went out of their way to assist us. Great experience and we travel a lot. This will be our hotel of choice from now on.

7707 E McDowell Rd Scottsdale AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Big Surf, 3 Palms is within 3 miles (5 km) of Phoenix Zoo. This 3.5-star hotel welcomes guests with 130 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also close to this Scottsdale hotel are Sun Devil Stadium and Scottsdale Stadium.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

3 Palms's 130 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are also standard.


Property features

Guests staying at 3 Palms enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for 3 Palms

Everyone (86) Business (130) Couples (257) Family (78) Other (96) Friends (49)
5

great facility. enjoy the park

Everyone

The staff at check in and check out were hospitable and helpful with information. Ask for a room on the park side. Go over and play Frisbee golf and just enjoy a walk around the pond. Close to some great restaurants on Scottsdale Road.

By , from AZ on Oct 12, 2017

4

first time at scottsdale

Everyone

I was very pleased about Scottsdale, definitely a city/place to comeback, the hotel was very good overall, the pool is wonderful!

By on Oct 8, 2017

Review comment responded on Oct 11, 2017

Thank you for taking the time to post your review and for highlighting Vista del Camino Park. The park is a great way for guests to create memories as they play on the playground, relax by the lake, feed the ducks, or stroll the paths. Also, our central location to local restaurants and shopping is ideal. Again, thank you for taking the time to post your review and for reminding us of our great location.

5

relaxing stay and friendly staff

Everyone

We really enjoyed our stay at 3 Palms. Every one of the staff was really friendly! We got one of the king rooms with the jacuzzi jet tubs and the upgrade is so worth it.

By , from Arizona on Sep 24, 2017

Review comment responded on Sep 27, 2017

I am so glad you enjoyed your stay with us. Thank you for taking the time to post your review and for letting others know about our Jacuzzi rooms, which are great for relaxing! Again, thank you and we look forward to seeing you again soon.

2

house keeping nightmares

Everyone

I left my room, came back at 7:00pm and the room was not cleaned.. very disappointing.. Bed was hard and pillows was thin and uncomfortable.

By , from chicago on Sep 24, 2017

Review comment responded on Sep 27, 2017

I am sorry about your experience with our Housekeeping Department. I have spoken to the Housekeeping Manager and we are so very sorry. If there is anything we can do to regain your trust please contact me directly.

3

just okay

Everyone

Not a resort hotel so any reviews that state that or compare to a resort hotel are not accurate. I would equate to a step above a Motel 6 and below a Best Western. Maybe it was just our luck but everyone smoked and it stunk outside on top of it.

By on Sep 21, 2017

3

worth value, close to old town

Everyone

No highs or lows with this hotel. Simple operation, renovation to rooms is nice. Location to Scottsdale and Tempe add most value.

By , from Phoenix, AZ on Sep 19, 2017

Review comment responded on Sep 21, 2017

Thank you for your review. We believe in giving the guest value to their experience and I am pleased to read we did this for you. We value our guest's experience and their wallet. Also, our central location is great if you want to eat at wonderful restaurants and shop. Again, thank you for your review and we look forward to seeing you again soon!

4
Everyone

Really nice place, comfy beds, cold AC, plenty of parking, lots of food nearby plus the park across the street, will definitely be staying again.

By on Sep 18, 2017

Review comment responded on Sep 22, 2017

Thank you for your wonderful review! Our central location next to Vista del Camino Park is ideal for families who want to create memories on the playground, or for couples who want to relax next to the lake, and even guests who want to stroll the paths. Again, thank you for your wonderful review and we look forward to seeing you again soon!

4

i'd stay again & recommend to others

Everyone

For the price, you can't get much better. This hotel was great! Pool area was fun, very well kept place! Supermarket very close by, other restaurants close by, even a casino not too far away. Very pleasant experience here.

By , from Spokane on Sep 11, 2017

1

looks nothing like the pictures

Everyone

Room couldn't regulated too cold dhowers too small never again please update your pictures.

By , from northern az on Sep 11, 2017

2

phone was ringing throughout the night.

Everyone

The phone was ringing throughout the night was not able to sleep because of it, apparently the code for getting an outside the line was one digit short of my room number and was constantly missed Ringling room instead.

By , from CA on Sep 7, 2017

Review comment responded on Sep 11, 2017

I am sorry! I have spoken to the Maintenance Manager and the Housekeeping Manager to make sure this does not happen again. I am sorry!