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3 Palms

3.5 out of 5.0

Recent guest reviews

Coolidge checked me in and set the tone for my visit. He was very personable and professional. The housekeeping attendants were all very pleasant and eager to assist with my needs. The property itself seems a bit dated but well maintained. For the price it was a bargain in my opinion. The whole staff is what made the place memorable. Coolidge is an asset to the property for sure!

The room was clean but the privacy was very poor. We could hear every cough and every conversation from the neighbors. When people walked by or talked, it sounded like they were in the room with us. Felt more like a motel than hotel

It was great! Nice decor Front desk very friendly and helpful

Most enjoyable. Great location Pool was fantastic Could have used more closet space or more draws in the dresser.

Jimmy was a very courteous, helpful young man. He was very respectful and exceptionally kind. He is a great assest to this hotel. The ladies ( maids) were super nice! Great team. 😃 It may be an older hotel but it was clean and its location is perfect!!

Good location to Solari, Taliesen West, Heard Museum. Restaurant closed but many good restaurants within 15 minutes. No room service. Great park across the street for walking, sitting, jogging. Room cleaning slow. Walls very thin so you can unusual sounds from your neighbors, and/or arguments!

The rooms are comfortable and clean and there is a really nice pool area and gym. The only thing this hotel really needs is better amenities for food service. The restaurant is closed for remodeling however there is no remodeling activity going on. The pool bar/restaurant was closed. There was no coffee in the guest services area. It would also be nice to at least have some information in the room on restaurants in the area and possible delivery services.

Very difficult staff Unpleasant experience. Unable to resolve issues

Nice place to stay! In terms of proximity to grocery store, restraunts, highway- ideal!!! Nice staff- comfy bed linens and matress. Clean pool area - the bar wasn’t open during our stay and neither was the restraunt on the property. I would reccomend staying here!

Booked 4 day stay for work based on description of the hotel. Says its in Scottsdale, really closer to Tempe. The listing says it is a hotel, but it is a motel, all doors open to outside. No elevator, made getting luggage upstairs tough. The hotel also said they had a restaurant - they didn't. Said they had a bar, they didn't. The rooms was extremely small, very dirty, room smelled (I had to run out to get air freshener to make the smell go away. There was an old coffee filter in the coffee pot, all the glasses in the room, I had to wash. The towels looked very dirty, some days they didn't appear to be replaced just rehung. When getting home from a long day of work, I had to wipe down the sink as no one cleaned, they just emptied trash and made bed. I even had to go find coffee in the morning as room coffee supplies not replaced. Even if not as advertise, my suggestion is if you at least clean the rooms and invite in clean towel, the room might be ok. The pool area was very nice. It looked like it belonged to a much nicer hotel. And, the saving grace for this low end motel - the staff was a nice and friendly as you could ask for.

Very comfortable , very close to everything we wanted to go to. Quiet and newer upgrades. Will stay again in the future

TYPICAL MOTEL JUST WITH NEWER PAINT! IT'S A MOTEL! BOX ROOM FROM THE 1960'S. WALLS, GLASS AND DOOR ARE PAPER THIN! YOU HEAR EVERY PEEP, NOISE AND COVERSATION. DON’T EXPECT MUCH REST OR QUIETNESS.

The park in the photos is not the park as it is. The park is frequented by nefarious characters all night long. People stand outside talking smoking all night long.

Asked for receipt at start and end of stay, was refused to me. Still waiting on refund for shortened stay from Orbitz?? Never again

Needed an overnight before heading to the AZ Biltmore. This was almost as nice, and at 1/4 the cost!

The shower wasn't working properly, we notify the manager about it but they didn't fix it or change our room.

Parking and getting to the rooms is a problem, very long way. Key didn’t work and it’s a very long way back to the desk at 1AM . Shower head didn’t work and tv as well.

Nice to be across the street from a nice park! Great pool!

This a very comfortable hotel located in a great spot.

It was the last leg of my journey from NY & by far best of my last 3 hotels

7707 E McDowell Rd Scottsdale AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Big Surf is within 2 miles (3 km) of 3 Palms while other popular attractions such as Scottsdale Stadium are within 3 miles (5 km). This 3.5-star hotel welcomes guests with 130 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. In a regional park, it's also near Scottsdale Healthcare Osborn Medical Center and Desert Botanical Garden.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

3 Palms's 130 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are also standard.


Property features

Guests staying at 3 Palms enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for 3 Palms

Everyone (110) Business (130) Couples (257) Family (78) Other (96) Friends (49)
4
Everyone

Coolidge checked me in and set the tone for my visit. He was very personable and professional. The housekeeping attendants were all very pleasant and eager to assist with my needs. The property itself seems a bit dated but well maintained. For the price it was a bargain in my opinion. The whole staff is what made the place memorable. Coolidge is an asset to the property for sure!

By , from Pensacola FL on Apr 19, 2018

3
Everyone

The room was clean but the privacy was very poor. We could hear every cough and every conversation from the neighbors. When people walked by or talked, it sounded like they were in the room with us. Felt more like a motel than hotel

By on Apr 11, 2018

Review comment responded on Apr 14, 2018

Thank you for taking the time to post your review and I am sorry we did not exceed your expectations. If you are ever in the area again please contact me directly and I would love to help make your next stay more memorable!

5
Everyone

It was great! Nice decor Front desk very friendly and helpful

By on Apr 11, 2018

Review comment responded on Apr 12, 2018

AWESOME!! Thank you for the great review and for highlighting our staff. We are dedicated to the guest experience and love reading how guests create incredible memories while staying with us. Thank you for sharing and we look forward to seeing you again soon.

4
Everyone

Most enjoyable. Great location Pool was fantastic Could have used more closet space or more draws in the dresser.

By on Apr 9, 2018

Review comment responded on Apr 9, 2018

Thank you for taking the time to post your great review. We love hearing about guest experience. Thank you!

4
Everyone

Jimmy was a very courteous, helpful young man. He was very respectful and exceptionally kind. He is a great assest to this hotel. The ladies ( maids) were super nice! Great team. 😃 It may be an older hotel but it was clean and its location is perfect!!

By on Apr 3, 2018

Review comment responded on Apr 3, 2018

Thank you! Thank you for the kind words and the encouragement. Jimmie and my staff truly strive to go above and beyond for every guest. I am glad to read that you had a good experience and we helped make your stay in Scottsdale meaningful!

4

good location

Everyone

Good location to Solari, Taliesen West, Heard Museum. Restaurant closed but many good restaurants within 15 minutes. No room service. Great park across the street for walking, sitting, jogging. Room cleaning slow. Walls very thin so you can unusual sounds from your neighbors, and/or arguments!

By , from california on Mar 28, 2018

Review comment responded on Mar 28, 2018

Thank you for taking the time to post your review and for highlighting our central location. We are surrounded by places where guests can create amazing memories. I am glad to read you enjoyed your trip and we look forward to seeing you again.

4

good potential

Everyone

The rooms are comfortable and clean and there is a really nice pool area and gym. The only thing this hotel really needs is better amenities for food service. The restaurant is closed for remodeling however there is no remodeling activity going on. The pool bar/restaurant was closed. There was no coffee in the guest services area. It would also be nice to at least have some information in the room on restaurants in the area and possible delivery services.

By on Mar 17, 2018

Review comment responded on Mar 27, 2018

Thank you for taking the time to post your review. I am glad to read that you enjoyed your stay! Thank you

1
Everyone

Very difficult staff Unpleasant experience. Unable to resolve issues

By on Mar 16, 2018

Review comment responded on Mar 19, 2018

I am sorry!

4
Everyone

Nice place to stay! In terms of proximity to grocery store, restraunts, highway- ideal!!! Nice staff- comfy bed linens and matress. Clean pool area - the bar wasn’t open during our stay and neither was the restraunt on the property. I would reccomend staying here!

By on Feb 25, 2018

Review comment responded on Feb 26, 2018

GREAT!! Thank you for your review and for recommending us. We are dedicated to the guest experience and I am thrilled to read about guest creating incredible memories while staying with us. Thank you

2

staying for work, not a hotel - mote

Everyone

Booked 4 day stay for work based on description of the hotel. Says its in Scottsdale, really closer to Tempe. The listing says it is a hotel, but it is a motel, all doors open to outside. No elevator, made getting luggage upstairs tough. The hotel also said they had a restaurant - they didn't. Said they had a bar, they didn't. The rooms was extremely small, very dirty, room smelled (I had to run out to get air freshener to make the smell go away. There was an old coffee filter in the coffee pot, all the glasses in the room, I had to wash. The towels looked very dirty, some days they didn't appear to be replaced just rehung. When getting home from a long day of work, I had to wipe down the sink as no one cleaned, they just emptied trash and made bed. I even had to go find coffee in the morning as room coffee supplies not replaced. Even if not as advertise, my suggestion is if you at least clean the rooms and invite in clean towel, the room might be ok. The pool area was very nice. It looked like it belonged to a much nicer hotel. And, the saving grace for this low end motel - the staff was a nice and friendly as you could ask for.

By , from Cincinnati on Feb 25, 2018

Review comment responded on Feb 28, 2018

Thank you for taking the time to let us know about your experience. I am sorry we did not meet your expectations. I will be sharing your experience with the staff in hopes to provide better service in the future. I am sorry.