I booked two rooms, and when we got to the hotel at 11 pm (with a 1 year old and a 3 year old), we got to the hotel and were told we were at the wrong location. So we called the correct location and they said they have or two rooms. We drove the 20 minutes to the hotel, and when it was my turn to check in Ashley told us that there were no rooms (which I had already paid for). She called the other locations and they had no rooms, so I hs to contact orbits and they gave me a run around as well. Eventually we found our own hotel. I will never use orbits or extended stay america ever again. They were rude and unaxcomodatinf.

Good for clients with kids/family. We love to go back there in the near future.

In a very convenient location, close to airport, close to all the attractions and more. Rooms are nice with kitchenette. Only thing is continental breakfast is really lacking plan on cooking your own breakfast or going elsewhere.

Room was big and nice. It's a little dated but still nice. The beds are a little hard and not too comfortable. Overall it was a good place

I stayed for three nights. After checking in, I found the room does not have any soap, shampoo, conditioner, lotion, body wash. I called the front desk and they sad they provide only shampoo and the guests have to pick it from front desk. The room was super-dirty--- towels had blood (or something like blood), there were long hairs on pillows. There is no daily house-keeping. No body came to clean my room even for a single day. There was no coffee or coffee maker in the room. Breakfast was terrible...there was no egg (even though egg is so cheap)... in each of the three days, the only item for breakfast was some breads and cream cheese. The main door remains open 24 hours for any person (even after midnight) and I hardly found anyone one the front desk in 72 hours. So I didn't feel safe at all.

confort i suggest in breakfast proteins,fries,more things

It was ok. The room was clean, the facility is a little old. Don't count on the breakfast it is unattended , messy, and very basic.

Room was spacious even for four people. Need some improving in few services. Carpet in the hallway and in the room has mildew smell and is dirty. Continental Breakfast has very limited items with limited choices. Room A.C. unit was noisy when it starts. To replace used towels, carry them to Reception to receive fresh towels. Very inconvenient. Extra charge to get the room bedding replaced. Room safety box broken, cannot use it.

We had the deluxe room, with kitchen etc. Very clean and comfortable! The only thing that I would have changed was the breakfast. It was bagels and cereal everyday, super plain food.

I really like how convenient it was to everything like restaurants shopping bars and parks.

Stayed one night with the family for a weekend adventure. Rooms was clean and spacious. Breakfast could have had more variety though. Overall, happy with our stay.

Perfect stay, macro should be updated, but it worked. The only minor complaint i have is that they dont do the bed, if you dont ask or pay for it. Location is perfect. I really recommned it

The rooms are separated by very thin doors with gaps, so instead of getting a single room with a king size bed for myself I felt like I spent several days with a number of additional adults and kids. Very noisy and essentially no privacy

Primary complaint was with breakfast. "Served until 9:30" means closed and cleaned out by 9:31 and it was only white bread toast , frozen cream cheese and butter. But free. Coffee was good though.

I stayed here for one night. The price wasn't as bad as other hotels nearby. The distance between the hotel and universal studio is 5 mins. Plenty of places to eat with in 5 mins. Even a movie theater. I would stay here again. The place was clean and open - the room was very big.

Toast and old cereal for breakfast, no glass for water in the room, soda machine out side (in the rain), dirty shower with hair on the curtain, mold growing in the corners, room smelled of smoke though it was non smoking.

Bugs on the counter odor in the room Staind carpet And mattress. The hallway security door unlocked. I would not stay there again nor will I refer Anybody. And it was my first time out in 20 years. I will spend more money for a better place next time

This hotel was so comfortable and clean I didn't want to leave for the first day! The location was very convenient and easy to access. I got an early check in and slept like a baby in the comfy bed. Lots of great restaurants close by.