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Embassy Suites Lake Buena Vista Resort

4.0 out of 5.0

Recent guest reviews

When we got to our room there was a stack of dirty plates in front of it that sat there for a whole day. The woman downstairs told us we can leave our snack plates outside the door and someone would pick them up but it was a whole day later.

Todo esta bueno lo único que toca que pagar por el parking

Bathtub was clogged with sewage odor. Suite not well kept.

Beware this property has serious Water problems. They had a water main shut down for 3 days from 9:00 am - 9:00 pm, the guests were expected to get ready before 9:00 am and leave. Water is turned off intermittently for several hours during this timeframe with no clear direction from the staff. We called the front desk and they said they did not know when the water will come back and the manger never called us back. With 2 small kids because of this we could only make it to Disney very late in the day, kids missed all the fun. The water in the kids pool/play are is extremely cold, the indoor pool was closed, and there is construction in the parking lot closing off large areas even though they charged us for parking and we had move the car due to construction. Also there is construction going on in the property so there are always big banging sounds. Overall very bad experience, we will never visit this property.

Great customer service. The buffet breakfast is wonderful. We love staying at this resort.

Clean and friendly. They just need to clarify and add shuttle to Magic Kingdom

The Embassy Lake Buena Vista Resort advertised a complimentary shuttle to nearby shopping. That information was incorrect. Guests had to use local taxi service, Uber, or Lyft services for transporation. That was one of the reasons we booked with this location. There were complimentary shuttle services to the theme parks. There was a shuttle schedule sheet available and that did work well. The concierge we spoke to was somewhat helpful but did not go out of his way to help us. Again, this was very disappointing to us since we had experienced better assistance at other resorts. The weekend cleaning staff didn't restock our room with bottles of water and clean glasses. The weekday cleaning staff did very well.

So glad we chose this hotel in Orlando! Not only did we get a great rate, we had a fantastic time at the resort! The pool, kids activities, and breakfast were among our favorites! Every single staff member we had contact with from front desk to kitchen staff were friendly, helpful, and welcoming!! Definitely going to recommend this resort to friends and family!! We’ll be back for sure!

Bugs in both rooms that we booked, they moved us to different rooms and they had a terrible smell told hotel management about it they got upset.

Great place to stay with Kids. A lot to do for them and food is included. Hit breakfast and snack and drinks from 5-7. Bus service to all parks for free.

Good place to stay. It is right across the outlet mall.

Great hotel. Pretty noisy at night if you are sleeping by the pool area.

Orbitz is misrepresenting this hotel as 4 star. It may not be even 3 star hotels. The rooms are ok.

great perks. full free breakfast daily. two hour daily happy hour. great courteous staff. nice family friendly pool with outside nightly movies. nice poolside bar. comfortable suites.

nice hotel ,friendly people and very good breakfast.

I specifically ordered a wheelchair accessible room through Orbitz. I made a special request. I called and verified three times. When we arrived, the room was NOT wheelchair accessible, my wife could not fit in it or take a shower. The stuff did not offer any other options and was incredibly rude. We were stuck with no restroom and no shower with two kids in the middle of a night.

Hotel highlights

  • Free cooked-to-order breakfast
  • Free in-room WiFi
  • Onsite dining
  • Spa

Embassy Suites Lake Buena Vista Resort places you within 3 miles (5 km) of popular attractions like Orlando Vineland Premium Outlets and Disney Springs®. This 334-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a free water park.


Dining

Start your day off right with a free cooked-to-order breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at one of 2 onsite restaurants including Pizza and Ice Cream Shop, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

Guests can expect to find free WiFi and 55-inch an LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a living room, and a refrigerator.


Property features

Embassy Suites Lake Buena Vista Resort features a full-service spa, 2 outdoor pools, and a free water park. Parking is available for USD 12.00 per day (USD 19 per day for valet parking), and there's also a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include an indoor pool, a children's pool, and a 24-hour fitness center.

Room options

Deluxe Suite, 1 King Bed

King 1 | Sleeps 5

Premium Suite, 2 Queen Beds

Queen 2 | Sleeps 6

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 4

Suite, 2 Queen Beds, Poolside

Queen 2 | Sleeps 6

Guest reviews for Embassy Suites Lake Buena Vista Resort

Everyone (42) Couples (22) Business (2) Family (39) Other (3) Friends (4)
3
Partner Couples

When we got to our room there was a stack of dirty plates in front of it that sat there for a whole day. The woman downstairs told us we can leave our snack plates outside the door and someone would pick them up but it was a whole day later.

By on May 18, 2019

4
Families Families

Todo esta bueno lo único que toca que pagar por el parking

By on Apr 29, 2019

2
Family with small children

Bathtub was clogged with sewage odor. Suite not well kept.

By on Apr 25, 2019

1
Family with small children

Beware this property has serious Water problems. They had a water main shut down for 3 days from 9:00 am - 9:00 pm, the guests were expected to get ready before 9:00 am and leave. Water is turned off intermittently for several hours during this timeframe with no clear direction from the staff. We called the front desk and they said they did not know when the water will come back and the manger never called us back. With 2 small kids because of this we could only make it to Disney very late in the day, kids missed all the fun. The water in the kids pool/play are is extremely cold, the indoor pool was closed, and there is construction in the parking lot closing off large areas even though they charged us for parking and we had move the car due to construction. Also there is construction going on in the property so there are always big banging sounds. Overall very bad experience, we will never visit this property.

By on Apr 14, 2019

5
Family with small children

Great customer service. The buffet breakfast is wonderful. We love staying at this resort.

By on Mar 29, 2019

5
Everyone

By on Mar 19, 2019

4
Families

Clean and friendly. They just need to clarify and add shuttle to Magic Kingdom

By on Mar 3, 2019

3
Everyone

The Embassy Lake Buena Vista Resort advertised a complimentary shuttle to nearby shopping. That information was incorrect. Guests had to use local taxi service, Uber, or Lyft services for transporation. That was one of the reasons we booked with this location. There were complimentary shuttle services to the theme parks. There was a shuttle schedule sheet available and that did work well. The concierge we spoke to was somewhat helpful but did not go out of his way to help us. Again, this was very disappointing to us since we had experienced better assistance at other resorts. The weekend cleaning staff didn't restock our room with bottles of water and clean glasses. The weekday cleaning staff did very well.

By on Jan 24, 2019

5
Everyone

So glad we chose this hotel in Orlando! Not only did we get a great rate, we had a fantastic time at the resort! The pool, kids activities, and breakfast were among our favorites! Every single staff member we had contact with from front desk to kitchen staff were friendly, helpful, and welcoming!! Definitely going to recommend this resort to friends and family!! We’ll be back for sure!

By , from Orlando, FL on Jan 20, 2019

5
Everyone

By on Jan 7, 2019

Embassy Suites Lake Buena Vista Resort

8100 Lake Street, Orlando, FL 32836