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Embassy Suites Lake Buena Vista Resort

4.0 out of 5.0

Recent guest reviews

My daughter and I went to Orlando for a four day getaway. The hotel was very nice in general and the staff was wonderful. One of my concerns was that the pool was closed for renovation, and we were not notified ahead of time, which was disappointing. In addition, the bathroom electrical outlet did not work in our room (Room 336), and the windows were very difficult to see out of due to moisture between the panes and not being very clean.

The hotel was great for what we need, which was a few days at Disney. The shuttle service was not a convienent service. Limited times are available and it is multiple pickup public transit with limited seating available.

Hotel was good. With great amenities for the most part. Shuttle service is unreliable though.

Very nice staying and very happy with everything. Love the complimentary breakfast and drinks. The location is good also. All the staffs knows what they are doing and very cutacious.

This Hotel is very nice and family friendly. Close to Disney and just 15 min from universal. Very friendly staff and great breakfast.

Took my wife and adult daughter to Disney World and Universal for three days. Stayed 4 nights and we slept comfortably in a two queen and a pull out. Even though the hotel was completely booked, the staff was very helpful and courteous. Breakfast was great, they were able to handle large crowds of people with minimum wait. Breakfast selection was very good.

As soon as we checked in and received our room key . Door was not able to except key someone had removed the card sensor from door. Second day breakfast staff was very rude slammed door closed as breakfast was still being served till 10am and was only when door was slammed in my face to try and get some quick breakfast 9:55am. Third day of our trip housekeeping left living room shutters wide open after cleaning the room letting everyone walking by see all of items we had inside living room area keep in mind we were gone all day at dinsey came back at 1am to find room was like that all day. Four day called twice to front desk for more hand and bath towels however they were never delivered. I have stayed at plenty of embassy suites previously and never had poor service like this before. Oh poor service yes and still charge resort fees dof not agree with that at all. Next trip to Orlando will be staying elsewhere!!!!!!!

Frequent guest at Embassy Suites due to the great service, price and the cook to order breakfast. Extremely clean and relatively close to theme parks.

This hotel is great for families. they showed a kid movie every night by the pool. my grandson loved the splash pad area. great breakfast buffet every morning. staff was very helpful and always accommodating. the wifi was horrible. could not send or recieve emails for work the whole time.

Excellent hotel. It was very clean and well maintained. The best part about our stay were the excellent staff members. They made breakfast delicious and entertaining. I'd love to come back!

This is very close to Disney. Have stayed here 2 other times before. Disney food is expensive and getting the breakfast starts your day and you don't have to make a stop. Breakfast has a lot of variety for anyone. Never made it to the happy hour so can't comment on it. Never used the shuttle and rented a car because it didn't go to the park that often even though it was spring break week. Wished it went every hour and then I wouldn't have to have rented a car. It worked out in the end as I could come and go as I please. Internet was very spotty. You have to pay for parking which I really don't think is fair but a lot of hotels charge now, $12 adds up on top of parking in the parks $17 per day.

Bed was hard as a rock. Bathtub was rusty. Glad I only took a shower. Bedroom window leaked water. I had my suite case up against the blinds to keep out the light, it and half my clothes got soaked. Only offered shuttle to Epcot. Advertised all parks. Breakfast was terrible except for the cooked to order eggs. Cell service in our room was poor. Had to get away from the hotel to get good service. To top it all off, they charged for parking. I won't ever go back there again.

Not a good experience at all. Was booked into a room where we had to walk past smoking rooms that had ashtrays all all over the walkway and the walkway was dirty. The room did not feel clean at all. Asked to be moved to another room and they only had a room with two double beds instead if the king we requested. We took it since it felt cleaner than the other..but it was right outside the elevator so we heard all the noise from the hundreds of teens that were at the hotel and running up and down the halls all night. We left after two night (was supposed to st any three and go to disney again) but my 2 year old couldn't sleep with all the noise and it wasn't making for an enjoyable stay with her not getting sleep. Was not offered money back for our missed night...the front desk kept referring to out "third party booking" like there was something wrong with booking thru orbiz. Overall the staff was not friendly or helpful at all.

Part 2...The beds were like sleeping on a piece of heaven! or what I imagine that to be like...lol. If you've ever taken a cruise...the beds were like that! You know if you know. Just didnt want to leave that part out.

Staff was very pleasant and helpful. The room was comfortable and clean. We enjoyed our stay.

The breakfast had wonderful omelets with a chef with a pleasant personality. There was plenty of food including fresh fruit. In addition, there was free drinks and snacks in the evening.

We had a wonderful time at the Embassy Suites. The staff was very courteous and helpful in every possible way. I had some issues with my Iphone not connecting to the available internet. The person at the desk had the same phone and he went through everything to help me out.

The staff at this hotel as so incredibly nice and helpful! Room was nice and quiet! The only problem in the room was that there was only decafe coffee packets. Cocktail hour was nice but not many appetizers. Breakfast was fabulous! We will return!

We had a great experience... went to Discovery Cove (the best, most awesome thing you can do), Epcot Center, Magical Kingdom, and Animal Kingdom. The shuttles between the Disney Parks were nice, although we took a taxi back one evening because we didn't want to wait for the shuttle. We didn't spend much time at the hotel, but the room was nice and clean and quiet. The breakfast was great, and Manager's Reception - so-so. Overall, a wonderful time in Orlando!

We booked 2 suites - they were excellent - very clean & comfortable - breakfast was very good - a great place to stay in Orlando - staff was very helpful. Very good value for the money - would definitely choose this hotel again.

8100 Lake Street Orlando FL

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Embassy Suites Lake Buena Vista Resort places you within 3 miles (5 km) of popular attractions like SeaWorld® Orlando and Disney Springs™. This 334-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a free water park. Discovery Cove and Aquatica are also near this Orlando hotel.


Dining

Start your day off right with a free cooked-to-order breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at one of 2 onsite restaurants including Pizza and Ice Cream Shop, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

The 334 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

Embassy Suites Lake Buena Vista Resort features a full-service spa, 2 outdoor pools, and a free water park. Parking is available for USD 12.00 per day (USD 18.00 per day for valet parking), and there's also a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include an indoor pool, a children's pool, and a fitness center.

Room options

King Suite

King 1 | Sleeps 4

King Suite Poolview

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible, Poolside

Queen 2 | Sleeps 6

Suite, 2 Queen Beds, Accessible

Queen 2 | Sleeps 6

Guest reviews for Embassy Suites Lake Buena Vista Resort

Everyone (6) Couples (21) Business (2) Family (36) Other (3) Friends (4)
4

pool closed

Everyone

My daughter and I went to Orlando for a four day getaway. The hotel was very nice in general and the staff was wonderful. One of my concerns was that the pool was closed for renovation, and we were not notified ahead of time, which was disappointing. In addition, the bathroom electrical outlet did not work in our room (Room 336), and the windows were very difficult to see out of due to moisture between the panes and not being very clean.

By , from Buffalo, NY on Jan 9, 2017

Review comment responded on Mar 2, 2017

Hello Cindy, Thank you for taking a moment to share you experience. My sincerest apologies in regards to the pool renovation, I understand how frustrating this can be. We completely refinished the pool surface to provide our guests with the best possible quality. We hope we have the opportunity to welcome you back and to enjoy the finished product! Sincerely, Anthony White General Manager

4

hotel is nice and pretty close to the theme parks.

Everyone

The hotel was great for what we need, which was a few days at Disney. The shuttle service was not a convienent service. Limited times are available and it is multiple pickup public transit with limited seating available.

By , from Virginia on Dec 22, 2016

4

amazing commodities - staff was alright.

Everyone

Hotel was good. With great amenities for the most part. Shuttle service is unreliable though.

By , from Dallas, TX on Oct 7, 2016

5

very nice

Everyone

Very nice staying and very happy with everything. Love the complimentary breakfast and drinks. The location is good also. All the staffs knows what they are doing and very cutacious.

By , from is on Aug 4, 2016

4

nice hotel minutes from disney

Everyone

This Hotel is very nice and family friendly. Close to Disney and just 15 min from universal. Very friendly staff and great breakfast.

By on Apr 22, 2016

5

great stay for 3 adults

Everyone

Took my wife and adult daughter to Disney World and Universal for three days. Stayed 4 nights and we slept comfortably in a two queen and a pull out. Even though the hotel was completely booked, the staff was very helpful and courteous. Breakfast was great, they were able to handle large crowds of people with minimum wait. Breakfast selection was very good.

By , from Austin, Texas on Mar 8, 2016

2

wedding anniversary

Couples

As soon as we checked in and received our room key . Door was not able to except key someone had removed the card sensor from door. Second day breakfast staff was very rude slammed door closed as breakfast was still being served till 10am and was only when door was slammed in my face to try and get some quick breakfast 9:55am. Third day of our trip housekeeping left living room shutters wide open after cleaning the room letting everyone walking by see all of items we had inside living room area keep in mind we were gone all day at dinsey came back at 1am to find room was like that all day. Four day called twice to front desk for more hand and bath towels however they were never delivered. I have stayed at plenty of embassy suites previously and never had poor service like this before. Oh poor service yes and still charge resort fees dof not agree with that at all. Next trip to Orlando will be staying elsewhere!!!!!!!

By on Aug 23, 2015

5

universal studio & sea world trip

Families

Frequent guest at Embassy Suites due to the great service, price and the cook to order breakfast. Extremely clean and relatively close to theme parks.

By on Aug 3, 2015

5

awesome family place

Families

This hotel is great for families. they showed a kid movie every night by the pool. my grandson loved the splash pad area. great breakfast buffet every morning. staff was very helpful and always accommodating. the wifi was horrible. could not send or recieve emails for work the whole time.

By on Jul 22, 2015

5

excellent!!

Couples

Excellent hotel. It was very clean and well maintained. The best part about our stay were the excellent staff members. They made breakfast delicious and entertaining. I'd love to come back!

By on Apr 6, 2015