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Blue Heron Beach Resort

3.5 out of 5.0

Recent guest reviews

I like the view of all Orlando and lake Buena Vista that we can see and why I didn’t like was the room was dirty and the the fridge was rusted and the oven was rusted and the toilet was rusted

Had to try 3 rooms before we found one we thought was reasonably clean. 1st room had broken & disgustingly dirty screen to balcony, lights that didn't work and generally unclean. 2nd room the screen door came off when I opened it and again lights not working throughout the unit plus dirty blanket on the bed. We settled on the 3rd unit because it was the lesser of the 3 evils and we wanted to get settled in. The screen door worked and the lights worked. The linens appeared clean and we got fresh blankets from the office. The office told us they would give us a complimentary cleaning. We told them anyday Tuesday thru Thursday. They told us Tuesday and it never happened. After settling in, we discovered over the next few days that the unit was not clean. Dust bunnies on the floors, Knives & scissors in the butcher block were disgustingly dirty. Wouldn't dare to touch the silverware. What looked like spit on the balcony door was not wiped off. Inside of fridge has 2 shelves with stains on them. Carpet in bedroom was dirty and stained. And then aside from the dirt the shower in the master bath never produced water hotter than lukewarm. The only air duct that worked was in the living room. The toilet in the 2nd bathroom had to be repeatedly flushed twice. Toiletries that they supply were not fresh. This is the 6th time we stayed here and the LAST! This property needs to show the housecleaning staff how to clean. They also need to pick up a paintbrush and freshen up the units! WORST

no clean and re-supply service, not enough garbage bags in room, other things are ok,

Excellent getup of the properties and a real value for the money. Cleaning is only once a week so remember that!

I like pretty much everything. The staff was so friendly.

The property was great. Our only problem was the sheets for the pullout bed was missing. It was after 11pm so no one was available to give us any

Was very comfortable and cozy for my family and I. Would really recommend to others.

Spacious, comfortable and kid really enjoyed pool.

Very spacious and clean also calming we will definitely be back

The unit was nice overall, a bit dated. It was a bit dusty on the baseboards and fan blades. There is not a lot of sitting room in the living area as we had to store our luggage on the furniture as there were no luggage racks in the unit. This would be a nice feature to add. The kitchen was very basic. Not even a sponge in the kitchen to wash dishes. The air conditioner/blower constantly ran, couldn’t figure out how to stop that. The exterior needs some attention. No room cleaning or towel exchange, you have to pay more for that. There were pool towels in the unit. For the price, it met our needs. Location was great.

We stayed 4 nights and had a nice 1 bedroom condo that was quiet yet close to everything. Walking distance to Starbucks & minigolf. I wouldn't consider this a beach resort , having beach in the name implies there actually is one. We did have an odd experience returning to our room one day. There was a piece of canvas and a dirty carpet remnant left on the kitchen floor and as there isn't daily housekeeping we were a little concerned. My husband went to the desk and upon questioning management we were informed there had been a contractor looking at dryers. I feel we should've been notified that someone was coming into the unit or better yet scheduled on the following day when we were checking out.

Nice and spacious. We had an awesome view of the lake. Nice pool area. Close to Disney Parks. If we come to Orlando again we would definitely stay here.

Location is great for Disney world. Staffs are friendly. Room needs some tlc.

Great location with beautiful views. A great value too.

I would stay again but if my hotel smelled like it did on this last trip I would ask for a refund. We tried to leave but everything was booked in the area. I even spoke to the front desk and no one came to fix it or to accommodate us I use orbitz a lot it’s not the websites fault just the property.

We decided to host a Disney Bachelorette here and was very pleased! All 5 of us comfortably fit as there were bunk beds and a sofa bed. Resort is close to the parks and close to Publix and Walmart. Room was very clean with full kitchen. Also provided beautiful view overlooking lake. Hotel staff was also very friendly. I also appreciated gym.

Hotel highlights

  • Free WiFi and wired Int...
  • Free parking
  • Pool bar
  • 2 outdoor pools

Orlando Vineland Premium Outlets is within 2 miles (3 km) of Blue Heron Beach Resort while other popular attractions such as Disney Springs® are within 3 miles (5 km). This 240-room, 3.5-star condo resort welcomes guests with 2 outdoor pools, a bar/lounge, and free in-room WiFi.


Dining

At the end of the day, relax with a drink at the bar/lounge.


Rooms

Each condo is air-conditioned and features a kitchen and a furnished balcony. There's space to spread out with a separate bedroom, a living room, and a dining area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a jetted tub, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker. Limited housekeeping is available.


Property features

Guests of Blue Heron Beach Resort enjoy 2 outdoor pools, a children's pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly condominium resort include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

Deluxe Suite, 2 Bedrooms

King 1 | Sleeps 8

One-Bedroom Family Suite - Sleeps up to 6

King 1 | Sleeps 6

Two-bedroom Sunrise Suite - Sleeps up to 8 people

King 1 | Sleeps 8

Guest reviews for Blue Heron Beach Resort

Everyone (45) Couples (9) Family (45) Friends (3)
5
Everyone

By on Mar 14, 2019

Review comment responded on Apr 5, 2019

Thanks for staying with us. We appreciate your feedback!

5
Families

I like the view of all Orlando and lake Buena Vista that we can see and why I didn’t like was the room was dirty and the the fridge was rusted and the oven was rusted and the toilet was rusted

By on Mar 10, 2019

Review comment responded on Mar 12, 2019

Thank you for your review and patronage!

4
Everyone

By on Mar 1, 2019

Review comment responded on Apr 5, 2019

Thanks for staying with us. We appreciate your feedback!

1
Partner Couples

Had to try 3 rooms before we found one we thought was reasonably clean. 1st room had broken & disgustingly dirty screen to balcony, lights that didn't work and generally unclean. 2nd room the screen door came off when I opened it and again lights not working throughout the unit plus dirty blanket on the bed. We settled on the 3rd unit because it was the lesser of the 3 evils and we wanted to get settled in. The screen door worked and the lights worked. The linens appeared clean and we got fresh blankets from the office. The office told us they would give us a complimentary cleaning. We told them anyday Tuesday thru Thursday. They told us Tuesday and it never happened. After settling in, we discovered over the next few days that the unit was not clean. Dust bunnies on the floors, Knives & scissors in the butcher block were disgustingly dirty. Wouldn't dare to touch the silverware. What looked like spit on the balcony door was not wiped off. Inside of fridge has 2 shelves with stains on them. Carpet in bedroom was dirty and stained. And then aside from the dirt the shower in the master bath never produced water hotter than lukewarm. The only air duct that worked was in the living room. The toilet in the 2nd bathroom had to be repeatedly flushed twice. Toiletries that they supply were not fresh. This is the 6th time we stayed here and the LAST! This property needs to show the housecleaning staff how to clean. They also need to pick up a paintbrush and freshen up the units! WORST

By on Feb 7, 2019

Review comment responded on Feb 13, 2019

We thank you for your unbiased feedback relative to your experiences at our resort and apologize profusely that we failed to meet or exceed your expectations. The service challenges you experienced are certainly not representative of what we strive to deliver. I know that does not change your experience but I hope that you can feel confident that we heard your concern. I apologize again for the problems, and thank you for taking the time to let us know about it. Without your guest feedback we cannot continue to improve our services.

5
Everyone

By on Dec 14, 2018

Review comment responded on Dec 16, 2018

Thank you for your review and patronage.

3
Families

no clean and re-supply service, not enough garbage bags in room, other things are ok,

By on Dec 3, 2018

Review comment responded on Dec 16, 2018

Thank you for taking the time to review your stay with us. We look forward to your next stay with us!

5
Families

Excellent getup of the properties and a real value for the money. Cleaning is only once a week so remember that!

By , from Atlantis FL on Nov 26, 2018

Review comment responded on Dec 16, 2018

Thank you for your review and patronage!

5
Families

I like pretty much everything. The staff was so friendly.

By on Nov 19, 2018

Review comment responded on Nov 21, 2018

Thank you for staying at the Blue Heron Beach Resort, we are ever so pleased to hear you had a positive experience. We hope to see you again soon.

4
Everyone

The property was great. Our only problem was the sheets for the pullout bed was missing. It was after 11pm so no one was available to give us any

By on Nov 4, 2018

Review comment responded on Nov 17, 2018

Thank you for your review and patronage.

5
Everyone

By on Oct 29, 2018

Review comment responded on Oct 29, 2018

Thank you for your review and patronage!