Great space, great floorplan for our family. Good location. Very nice pool, and nice views. Loved having laundry in unit! But the floors in the unit were so dirty they turned our feet black. The whole condo was only somewhat clean when we arrived and has not been well maintained. It needs updating and thorough cleaning. I know we don't get full housekeeping with this place, but I did expect a clean place at time of check in. We purchased cleaning supplies and made it work. With improved cleaning, fresh paint, and new furniture this place has a ton of potential and would be amazing. But I never quite got over the dirtiness.
Friendly staff, sucks you have to clean your own towels. Rooms look a little dated, but hotel was super close to Disney World, and Universal Studios.
It was a little out dated but we loved this property. We sat on our patio overlooking the lake every morning and evening.
Everything was in excellent condition. The view was the best of the lake. The staff was so helpful and friendly. I'm in love with it all! Thank you so much!
Everything was excellent at the blue heron, clean, staff was professional and informative. Our view of lake bryant was beautiful from the 9th floor. I’d definitely recommend and will rebook!
This is my 2nd time staying at the Blue Heron. Everything is always so great. You get all you need to feel right at home. I recomend them if you plan on a lengthy stay with kids. We got the 2 bedroom suite and it was awesome. We all had our privacy and beautiful views. I loved that i was able to go home with clean laundry. Lol. We will be back again soon.
The room was dirty, half the things were broken, hair in the tub, doesn’t look anything like the pictures, service not good, doors were broken and beds in bad condition. Do not recommend.
I would stay again! Everything was clean and had everything my four young boys and I need for our stay! Highly recommend this place!
The view is amazing Mrs Terri in the Tiki Hut is fantastic very friendly My complaint is the first 2 nights we had no hot water the living room stayed cold but the bedrooms were very hot had ceiling fans on slept with no blanket thermostat would not go below 70
The view was beautiful! There was excellent security, and the staff was friendly!
the floor room need to clean microweaw need clean
We’ve stayed here before and loved it. But it’s definitely going downhill. And that’s crazy because they are supposedly doing upgrades. But I didn’t see anything. The rooms have a mold smell and are starting to get run down. They could definitely do better on the up keep. To bad we won’t be staying here again. Great location tho!!!
It was a nice area with a good view from our floor level. It was clean. Had everything we need it.
This was a very convenient location between Disney and Universal. The front desk and other staff we met were superb particularly Greg, and in fact raced to get our room ready a little early for some weary travelers. Loved that it had 2 full bathrooms and a great view from the balcony. The pool was a perfect temperature and good for all ages. Of small note the sofa bed was not comfortable and could use some updating. Also travelers should be aware that due to Covid-19 the shuttle service advertised to the parks was not operating. We had a rental car so was not an issue but just an FYI to others. We were glad of the covered garage and no parking fee.
Blue Heron Beach Resort places you within 2 miles (3 km) of popular sights like Orlando Vineland Premium Outlets and Lake Buena Vista Factory Stores. This 240-room, 3.5-star aparthotel welcomes guests with 2 outdoor pools, a bar/lounge, and free in-room WiFi.
At the end of the day, unwind with a drink at the bar/lounge.
Each apartment is air-conditioned and features a kitchen and a furnished balcony, and there's space to spread out with a living room and a dining area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a jetted tub, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free local calls. Limited housekeeping is available.
Blue Heron Beach Resort features 2 outdoor pools, a children's pool, and a fitness center. There's free parking and a theme park shuttle. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly aparthotel include a spa tub, free WiFi in public areas, and a computer station.
Great space, great floorplan for our family. Good location. Very nice pool, and nice views. Loved having laundry in unit! But the floors in the unit were so dirty they turned our feet black. The whole condo was only somewhat clean when we arrived and has not been well maintained. It needs updating and thorough cleaning. I know we don't get full housekeeping with this place, but I did expect a clean place at time of check in. We purchased cleaning supplies and made it work. With improved cleaning, fresh paint, and new furniture this place has a ton of potential and would be amazing. But I never quite got over the dirtiness.
Friendly staff, sucks you have to clean your own towels. Rooms look a little dated, but hotel was super close to Disney World, and Universal Studios.
Thank you very much for staying with us. We hope to see you again very soon!
It was a little out dated but we loved this property. We sat on our patio overlooking the lake every morning and evening.
Thank you very much for staying with us. We hope to see you again very soon!
Everything was in excellent condition. The view was the best of the lake. The staff was so helpful and friendly. I'm in love with it all! Thank you so much!
Thank you very much for staying with us. We hope to see you again very soon!
Everything was excellent at the blue heron, clean, staff was professional and informative. Our view of lake bryant was beautiful from the 9th floor. I’d definitely recommend and will rebook!
Thank you very much for staying with us. We hope to see you again very soon!
This is my 2nd time staying at the Blue Heron. Everything is always so great. You get all you need to feel right at home. I recomend them if you plan on a lengthy stay with kids. We got the 2 bedroom suite and it was awesome. We all had our privacy and beautiful views. I loved that i was able to go home with clean laundry. Lol. We will be back again soon.
Thank you very much for staying with us. We hope to see you again very soon!
Thank You!
The room was dirty, half the things were broken, hair in the tub, doesn’t look anything like the pictures, service not good, doors were broken and beds in bad condition. Do not recommend.
We apologize for the inconvenience during your stay. The front desk can always accommodate you, whether it's sending housekeeping to clean or switching you into a different room. We hope to see you again very soon.
Thank you for staying with the resort. We hope that you come and stay with the resort again.
I would stay again! Everything was clean and had everything my four young boys and I need for our stay! Highly recommend this place!
Thank you for your feedback and we will bring this issues up to management to take further action.