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Best Western Plus Universal Inn

2.5 star property
Hotel with free breakfast, near Universal Orlando Resort

Choose dates to view prices

Photo gallery for Best Western Plus Universal Inn

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace
Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace
Free daily full breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪14 min walk‬
  • Place, Universal Studios Florida
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

View all photos for Accessible King Room

Bathroom | Free toiletries, hair dryer, towels

Accessible King Room

  • Sleeps 2

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

King Room

  • Sleeps 2

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About the neighborhood

Orlando

Located in Florida Center within a short walk of Universal Orlando Resort, Best Western Plus Universal Inn is within a mile (2 km) of other popular sights such as Orlando International Premium Outlets. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.3 miles
  • Universal CityWalk - 14 min walk - 0.8 miles
  • Orlando International Premium Outlets - 14 min walk - 0.8 miles
  • Universal Studios Florida - 16 min walk - 0.9 miles
  • The Wizarding World of Harry Potter™ - 19 min walk - 1.0 mile

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪TGI Friday's - ‬9 min walk

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
At Best Western Plus Universal Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Fairfield Inn & Suites by Marriott Near Universal Orlando
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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.65 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.65 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Frequently asked questions

What's there to do within easy reach of Best Western Plus Universal Inn?

This hotel is situated in Florida Center within a short 11-minute walk of Universal Orlando Resort and also 18 minutes on foot from Orlando International Premium Outlets. You'll also find Universal Studios Florida and The Wizarding World of Harry Potter™ within a short drive.

Is parking available on site at Best Western Plus Universal Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Universal Inn have a casino?

No, Best Western Plus Universal Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Universal Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Plus Universal Inn good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Does Best Western Plus Universal Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Universal Inn have a restaurant that serves breakfast?

Best Western Plus Universal Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Plus Universal Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Universal Inn though service animals are welcome.

Does Best Western Plus Universal Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Universal Inn?

The closest major airport to Best Western Plus Universal Inn is Orlando Intl. Airport (MCO), which is 17.3 mi away (27 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.8 mi away (38-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Universal Inn?

No, at Best Western Plus Universal Inn, there aren't any guestrooms that list a balcony.

Best Western Plus Universal Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Stayed 3 nights in Oct 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for Universal Studios and there are ships across the parking lot.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! The breakfast was fantastic. Easy walk to Universal and felt very safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

PATRICIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Universal Parks. We walk 15 minutes to get there
Stayed 6 nights in Sep 2025

10/10 Excellent

Yusuke

Stayed 1 night in Sep 2025

10/10 Excellent

Bessie

Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Boyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and beds were comfortable. Even though close to bridge that allows walking to Universal, it would still be about a mile or mile 1/2 walk to park entrance, so we drove and parked.
Stayed 5 nights in Sep 2025

2/10 Terrible

beth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you like hotels that reek of urine and rotting food, in an area where it is not safe to even walk to the Walgreens next door - then you will love this hotel. WOULD NEVER STAY HERE AGAIN!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

4/10 Poor

Carolina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay, Cleanliness Issue

My two-night stay at this hotel was a disappointing experience, and I cannot recommend it due to significant cleanliness problems that overshadowed any positive aspects. The most significant problem was the hotel's cleanliness. The lobby had a strong, dusty odor, and the counters were so grimy that my finger turned black after I touched them. The air quality was so poor that it caused a sharp pain in my throat on the first night, making me rush through the lobby to avoid the dust. The shuttle service was another major letdown. The schedule was completely impractical for a full day at Universal Studios, with a single morning trip and an early evening pickup that didn't align with the park's hours (9 a.m. to 7 p.m.). This forced us to pay for expensive parking, a frustrating and unexpected expense that completely defeated the purpose of a key hotel amenity. On a positive note, the staff was genuinely nice, and the breakfast exceeded expectations. The variety was impressive, with everything from scrambled eggs and sausage to pancakes and fresh fruit, making it a pleasant highlight of the stay. Ultimately, the significant issues with cleanliness and the impractical shuttle service were too much to overlook. I would not recommend this hotel and will not be returning. The positive aspects couldn't outweigh the fundamental problems, leaving a lasting negative impression.
Stayed 2 nights in Sep 2025

10/10 Excellent

Costin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the attendant was kind and explained everything, the room was clean, had cartoon channels on the TV and it is very close to Universal Studios, you can walk there.
Stayed 1 night in Sep 2025

10/10 Excellent

Jourdy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Joseph, San Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Universal studios. Shuttle pickup is before 8am, so we kept missing it :) But Uber was only about $5
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
100%
Stayed 1 night in Aug 2025

10/10 Excellent

Reesa

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos, JACKSONVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking and check out. Very convenient location and easy access to Universal.
Stayed 1 night in Aug 2025

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great,great,great!
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne, Stephenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included every morning > staff very friendly > clean and safe > front desk clerk helped me get an Uber to the airport > would definitely stay again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Shana, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and spacious with contemporary decor. The location is great, less than a 5 minute walk to a bunch of restaurants and super close to Universal. The included breakfast was good. We requested an extra blanket, and they had it to our room in minutes. It’s an excellent value for the price.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Roaches everywhere!!!

Had 3 rooms and all of them had a lot roaches. They wanted to give me a 4th one, but i declined it. Saw some roaches in the hallway too. Had mold on bathrooms. Ask for a booking cancelation and hotels.com decline my cancel request, suposedly because the hotel management didnt approve it.
Stayed 14 nights in Aug 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Clean

Great location very clean free breakfast and no parking fee!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Professional and great cleaning staff.
Stayed 2 nights in Aug 2025

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