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Best Western Plus Universal Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Universal Inn

Exterior
Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪14 min walk‬
  • Place, Universal Studios Florida
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Accessible King Room

Bathroom | Free toiletries, hair dryer, towels

Accessible King Room

  • Sleeps 2

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

King Room

  • Sleeps 2

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About the neighborhood

Orlando

Located in Florida Center within a short walk of Universal Orlando Resort, Best Western Plus Universal Inn is within a mile (2 km) of other popular sights such as Orlando International Premium Outlets. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.3 miles
  • Universal CityWalk - 14 min walk - 0.8 miles
  • Orlando International Premium Outlets - 14 min walk - 0.8 miles
  • Universal Studios Florida - 16 min walk - 0.9 miles
  • The Wizarding World of Harry Potter™ - 19 min walk - 1.0 mile

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - ‬1 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Carrabba's Italian Grill - ‬6 min walk
  • ‪Tabla Indian Chinese Thai - ‬11 min walk

About this property

Best Western Plus Universal Inn

At Best Western Plus Universal Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.65 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.65 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Frequently asked questions

What's there to do within easy reach of Best Western Plus Universal Inn?

This hotel is situated in Florida Center within a short 11-minute walk of Universal Orlando Resort and also 18 minutes on foot from Orlando International Premium Outlets. You'll also find Universal Studios Florida and The Wizarding World of Harry Potter™ within a short drive.

Is there parking available at Best Western Plus Universal Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Universal Inn have a casino?

No, Best Western Plus Universal Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Universal Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Western Plus Universal Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Does Best Western Plus Universal Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Universal Inn have a restaurant that serves breakfast?

Best Western Plus Universal Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Plus Universal Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Universal Inn though service animals are welcome.

Does Best Western Plus Universal Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Universal Inn?

The closest major airport to Best Western Plus Universal Inn is Orlando Intl. Airport (MCO), which is 17.3 mi away (27 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.8 mi away (38-minute drive).

Are there rooms with balconies at Best Western Plus Universal Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Universal Inn.

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 139 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Yuvaraj

Traveled with family
Disliked: Property conditions & facilities
Old and not maintained well, poor breakfast quality.
Stayed 2 nights in Dec 2025

8/10 Good

Prem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean property, closer to universal studios theme parks. Free parking and also has shuttle to universal studios once at 7:50 am and around 5 pm back from there. Breakfast could be better as they served the same menu all 4 days we stayed,even during the Christmas day they didn't try to introduce anything new
Stayed 4 nights in Dec 2025

10/10 Excellent

Esperanza

Stayed 1 night in Dec 2025

2/10 Terrible

Jovana

Stayed 1 night in Dec 2025

8/10 Good

FERNANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, the breakfast food was very disappointing.
Stayed 2 nights in Dec 2025

6/10 Okay

Britney

Stayed 2 nights in Dec 2025

6/10 Okay

nancy

Traveled with family
Disliked: Property conditions & facilities
Not was I was expecting.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
No issues with the room and the front staff were great.
Stayed 1 night in Dec 2025

10/10 Excellent

Winifred

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we checked in the man at the desk was so nice and helpful. The room was spotless. And the body soap and shampoo on the wall smells great 😁
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis

Stayed 3 nights in Dec 2025

8/10 Good

Juan

Stayed 3 nights in Dec 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Staff were great and enjoyed are stay very much.
Stayed 5 nights in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

6/10 Okay

Alperen

Stayed 3 nights in Sep 2025

10/10 Excellent

robert, Riviera Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and front was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Exactly what we expected. No problems.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2025

2/10 Terrible

jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Upon arrival I was surprised the property was in a huge parking lot but I got over it because of how close it is to Universal Studios and City Walk. Walking distance. There is also a delicious Japanese steakhouse and conveniences such as Walgreens nearby. The front desk house was incredibly rude and dismissive not once did he smile or attempt to be welcoming. Kids were running all around the lobby wrestling and fighting and running up and down the halls early in the morning. The bathtub was dirty. I had to clean it myself before I even got in and so was the bathroom sink. The mini fridge had a stale old smell to it. I didn't even bother looking at the breakfast since the place wasn't as clean as I would expect I didn't want to eat food there. Check out was just as rude and awkward as check in. The security deposit was just supposed to be a temporary hold but my card was charged let's see if I get my $100 back the way they say I wouldn't recommend this place there are dozens of others near the theme parks. However the bed was comfortable and so are the pillows
Stayed 3 nights in Nov 2025

8/10 Good

Joseph, San Diego

Stayed 2 nights in Nov 2025

8/10 Good

Dipan

Liked: Cleanliness, property conditions & facilities
everything about hotel was good , i just wished they had better shuttle service timing just one fixed timing does not help
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcel

Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. I wish there was variety of meat served instead of the same sausage each day.
Stayed 4 nights in Oct 2025

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