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Best Western Plus Universal Inn

2.5 star property
Hotel with free breakfast, near Universal Orlando Resort

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Photo gallery for Best Western Plus Universal Inn

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace
Free daily full breakfast
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪14 min walk‬
  • Place, Universal Studios Florida
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Accessible King Room

Bathroom | Free toiletries, hair dryer, towels

Accessible King Room

  • Sleeps 2

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

King Room

  • Sleeps 2

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About the neighborhood

Orlando

Located in Florida Center within a short walk of Universal Orlando Resort, Best Western Plus Universal Inn is within a mile (2 km) of other popular sights such as Orlando International Premium Outlets. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.3 miles
  • Orlando International Premium Outlets - 14 min walk - 0.8 miles
  • Universal Studios Florida - 16 min walk - 0.9 miles
  • The Wizarding World of Harry Potter™ - 19 min walk - 1.0 mile
  • Universal’s Islands of Adventure - 20 min walk - 1.1 miles

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - ‬1 min walk
  • ‪Kpot Korean Bbq & Hot Pot - ‬2 min walk
  • ‪American Grill - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
At Best Western Plus Universal Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.65 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.65 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Frequently asked questions

What's there to do within easy reach of Best Western Plus Universal Inn?

This hotel is situated in Florida Center within a short 11-minute walk of Universal Orlando Resort and also 18 minutes on foot from Orlando International Premium Outlets. You'll also find Universal Studios Florida and The Wizarding World of Harry Potter™ within a short drive.

How much does it cost to stay at Best Western Plus Universal Inn?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Universal Inn on Nov 11, 2025 start from $87.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Universal Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Universal Inn have a casino?

No, Best Western Plus Universal Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Universal Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Plus Universal Inn good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Does Best Western Plus Universal Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Universal Inn have a restaurant that serves breakfast?

Best Western Plus Universal Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Plus Universal Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Universal Inn though service animals are welcome.

Are there connecting rooms at Best Western Plus Universal Inn?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Universal Inn?

The closest major airport to Best Western Plus Universal Inn is Orlando Intl. Airport (MCO), which is 17.3 mi away (27 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.8 mi away (38-minute drive).

Can I book a room with a balcony at Best Western Plus Universal Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Universal Inn.

Reviews

Best Western Plus Universal Inn Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Had a nice stay. Love how close it is to Universal and that there's a shuttle to take if you want. Rooms were decent, bathroom was a little dirty. Beds were very comfortable. Staff was very friendly and helpful. Would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Safe, clean, friendly, affordable. Staff was helpful and polite. No critters. We walked to Universal Studios which saved parking fees and no hassel. We didn't use the pool, but we didn't go to Orlando for a hotel pool, we went for Universal. Bfast was decent, got full. There's. Walgreens and Kpot restaurant in walking distance, which are super convenient
Stayed 4 nights in Jul 2025

6/10 Okay

Naomi

Disliked: Staff & service
Shuttle was limited, Breakfast was limited.
Stayed 3 nights in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Unfortunately for this particular location the weather was extremely hot. So when we decided to cool off in the hotel pool we quickly realized it was not sanitary or been cleaned in awhile. It had not been touched for our entire 7 day stay.
Stayed 2 nights in Jul 2025

8/10 Good

Tiffani

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect during our visit to epic universe. Staff was really friendly. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have passes for our family of 5 ( kids age from 15-5) and stayed at this hotel first and loved it. Our next visit we made the mistake of going to a different hotel and it definitely made a difference in our experience. The staff is very friendly, it’s accessible to the parks as well as shopping and restaurants, and the rooms were amazing!!!We will always stay at this hotel when we come to Orlando!
Stayed 1 night in Jul 2025

4/10 Poor

Bridgette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

We found a giant live cockroach in our room right when we entered. I asked to move rooms and was told they were all full, even though mere minutes prior he had asked me which floor I’d prefer (indicating there were rooms on each). He instead gave me $30 off one nights stay (we were there three nights). The bathroom was extremely disgusting with black mold looking substance all on the bathtub grout & in the toilet bowl. The beds were extremely uncomfortable, the pillows very lumpy, the mattress was stained. The air conditioner could barely keep up. The breakfast had extremely limited options. The only good thing about this hotel was the location which was extremely convenient to Universal and some good restaurants. I would not recommend or stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mariela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and safe property to rest after visiting the amusement parks
Stayed 1 night in Jul 2025

2/10 Terrible

Lourdes

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a terrible experience in our stay. Checking in the person at front desk, Braulio, made an offensive comment when my husband asked why was he asking for a credit card if the reservation was already paid for. Braulio replied; "because if you get drunk you could wet the bed or break something and you get to pay for it". What is he implying with that comment? Then, our keys to room 117 would not open the door. A gentleman from housekeeping went to front desk and brought us a new set of keys. That night around 12 midnight, someone opened our room door. I called front desk and was told our room appeared as vacant. It seems Braulio never completed the registration. We were asked to verify our information so that the registration to that room could be completed. This incident could have triggered a bad situation for us and the hotel. What would you do if someone enters your room in the middle of the night without an explanation? It could have resulted in a very bad incident. Luckily, the upper lock of the door was on but we were left with a very sour taste. We did not feel safe for the rest of the stay. The only stars of our stay was housekeeping. Maria did our room and she was outstanding. Kudos to the gentleman from housekeeping who tried to help us when our keys to room 117 were not working.
Stayed 2 nights in Jul 2025

4/10 Poor

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

You can do better

Went to check in at 4:30pm but for some reason the room wasn’t ready had to wait in the lobby for an hour. Not optimal after flying across the country. Also the shuttle runs twice once in n the morning before universal opens and once in the evening at 5:30 well before park closes. The shuttle is also super packed as it picks up from multiple hotels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nick

Stayed 3 nights in Jul 2025

8/10 Good

Darci

Liked: Property conditions & facilities
!
Stayed 3 nights in Jun 2025

8/10 Good

Darci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Nothing special but decent value, easy to get to
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief Over Night Stay

My family and I needed a one night stay before catching our flight. The front desk staff were very polite. The rooms were clean and the bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Wen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well it's not spotless, but clean enough. Staff are polite, but service is ok. Free basic breakfast in the morning. Parking is free, about 25min walk to universal studios. Uber ride is around 6buck(non busy hour). Few nice restaurants nearby and a Walgreens.
Stayed 9 nights in Jun 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Jun 2025

6/10 Okay

Edgar

Stayed 1 night in Jun 2025

10/10 Excellent

Yosmany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything Good
Stayed 1 night in Jun 2025

6/10 Okay

Jin

Liked: Property conditions & facilities
Disliked: Cleanliness
Room had a bit of a issue but staff was really nice and accommodated
Stayed 8 nights in May 2025

6/10 Okay

Manuel

Stayed 1 night in Jun 2025

8/10 Good

Sirdonne

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 6 nights in Jun 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone’s keys stopped working half way through our stay and instead of simply replacing or apologizing for the inconvenience, we were all lectured about where we must have placed our cards in our pockets or wallets (the place you would put a hotel key)… it was very awkward.
Stayed 3 nights in Jun 2025

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