- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Best Western Plus Universal Inn
2.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
Hotel was quiet claim they had a hot breakfast ready every morning by 7 a.m. hot breakfast very nice clean kitchen clean eating area overall very nice
We had a very nice experience. The room was spacious, the pool was heated and beautiful, the staff was friendly and the breakfast was good. l gave it 4 stars because it did not have an elevator for the second floor. I am glad we did not have heavy suitcases.
The swimming pool was terrible. It wasn't clean for days.
the room was infested with Bedbugs! we have bites all over our bodies.
The room itself was extremely noisy. Paper thin walls and very loud air conditioner/heater under window. The fridge in room was also extremely noisy. USE EAR PLUGS.
Clean, very comfortable bed, friendly staff and close to Universal. Breakfast was ok. You might want to bring your own towels, though.
The motel is convenient to Universal Studios and all other activities.
Good value for being close to park. Great breakfast variety! Staff was nice but not overly friendly. Room did have a little wear, as to be expected in a large tourist city, especially next to a theme park. Two downfalls 1- they were out of laundry soap 2- a small (not bed bug) bug ran across our bathroom floor. And of course, don't fall for any under the door flyers. Use a delivery app or phone book for take out.
Great location to stay if doing Universal. The complimentary bus to Universal was good to use if you don't want to pay $$$ for parking. Be sure to check the time. The daily breakfast was very good and hearty. Burger King, Walgreen, Starbucks, Miller Ale house are very nearby within a 5 minutes walk.
It was great. Rooms were clean. Hotel staff was very helpful and cordially.
Nice, clean hotel. Nice breakfast. Shuttle does not run for the late hours for Universal!
It was four lady's and the room was nice and large especially the bathroom we enjoyed having the microwave and refrigerator in the room as well. Nice soft pillows.
Location was conveniently located, but the shuttle bus that picked us up from Universal Studios took us to the wrong hotel. Then charged us additional for taking us to the correct one. The room had an odor to it. We were directly across from the cleaning crew's area who were loud and noisy waking us up extremely early our last day.
I chose this hotel because I wanted to take advantage of a free shuttle to Universal. Hotel is located conveniently off of I-4. Check in was very quick. Room was clean. We stayed there 3 nights and room was cleaned every day to us. Breakfast was ok, just usual food items. Shuttle was great and always on time.
Good location, a few restaurants and a walgreens within walking distance. They had just restained the furniture and the stain rubbed off on some of our clothes. When we told the front desk lady she didnt seem to care.
Reasonably priced, reasonably comfortable, very clean, very friendly, free shuttle to universal studios. If you miss the shuttle, reasonably priced cab ride. Best ride of the day.
First, I would stay again here, BUT there were 2 things. 1) Parking is tough because it shares a lot with some restaurants, so couldn't find a parking spot Friday night. 2) Breakfast room was extremely hot. Not just warm, actually hot. Something must have been wrong. But the next day was only mildly better.
Quick and easy check-in and out, breakfast is good, hotel is clean and comfortable.
The stay at Best Western was pleasant. The room was clean and the bed was good. Breakfast was available every morning and the hotel was a walking distance to Universal Studio
I really enjoyed my stay. The breakfast was the best continental breakfast I have ever had. Can't wait to come back.
Hotel highlights
- Close to Universal Studios Florida™
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
Universal Studios Florida™ is within a mile (2 km) of Best Western Plus Universal Inn, and other popular sites like Universal’s Islands of Adventure™ are within a couple of miles (3 km). This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. I-Drive 360 and iFLY Orlando are also nearby.
Dining
Free full breakfast is served each morning from 7 AM to 10 AM.
Rooms
All 70 air-conditioned rooms feature MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.
Property features
Guests staying at Best Western Plus Universal Inn enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
Guest reviews for Best Western Plus Universal Inn
nice hotel walking distance to the park
Everyone
Hotel was quiet claim they had a hot breakfast ready every morning by 7 a.m. hot breakfast very nice clean kitchen clean eating area overall very nice
nice stay
Everyone
We had a very nice experience. The room was spacious, the pool was heated and beautiful, the staff was friendly and the breakfast was good. l gave it 4 stars because it did not have an elevator for the second floor. I am glad we did not have heavy suitcases.
Everyone
The swimming pool was terrible. It wasn't clean for days.
worst experience
Everyone
the room was infested with Bedbugs! we have bites all over our bodies.
noisey
Everyone
The room itself was extremely noisy. Paper thin walls and very loud air conditioner/heater under window. The fridge in room was also extremely noisy. USE EAR PLUGS.
great location, clean and comfortable!
Everyone
Clean, very comfortable bed, friendly staff and close to Universal. Breakfast was ok. You might want to bring your own towels, though.
family thanksgiving
Everyone
The motel is convenient to Universal Studios and all other activities.
good value close to universal
Everyone
Good value for being close to park. Great breakfast variety! Staff was nice but not overly friendly. Room did have a little wear, as to be expected in a large tourist city, especially next to a theme park. Two downfalls 1- they were out of laundry soap 2- a small (not bed bug) bug ran across our bathroom floor. And of course, don't fall for any under the door flyers. Use a delivery app or phone book for take out.
great place to stay if doing universal
Everyone
Great location to stay if doing Universal. The complimentary bus to Universal was good to use if you don't want to pay $$$ for parking. Be sure to check the time. The daily breakfast was very good and hearty. Burger King, Walgreen, Starbucks, Miller Ale house are very nearby within a 5 minutes walk.
Everyone
It was great. Rooms were clean. Hotel staff was very helpful and cordially.
