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Residence Inn Marriott Ocala

3.0 out of 5.0

Recent guest reviews

We were in Florida to sell my mother's home and we needed some place to stay while we spent our days packing and cleaning. It was reassuring that we could return to our clean and quiet room for rest. I always try to stay in Marriott chains mostly because of the free complimentary breakfast. It is perhaps a little more expensive than other hotels but with the ability to have access to a kitchenette and the complimentary breakfast it makes it worth it. Service was courteous. I made the reservation on the Marriott app and that is speedy and convenient.

We stayed a couple of nights while in the area for a friend's wedding. We received an upgrade to our reservation and the room was very clean and well stocked. We ate breakfast both mornings at the hotel. On the weekday, they had some extra goodies such as brie cheese and chocolate crescents. Saturday morning they used disposable plates and didn't have the extra treats, but still a nice selection.

Stayed here for 4-5 nights while in town for work. Another big suite with full kitchen and separate rooms for bed, bath and sink. Room was clean except for big toenail clippings next to the bed. Eww ! Same breakfast as most hotels. Staff was very friendly. My room was quiet. Had good sleep. Overall the hotel was clean. Aside from toenail clippings I had no complaints.

Such a friendly staff. Really want you to feel at home. Great coctail party weekdays, staff goes out if their way to be friendly. Definitely recommend.find discount coupons at rest stops along the way

This Marriott was exceptional! The hotel was full of evacuees from Hurricane Irma and many people were upset, concerned, etc. The staff went out of their way constantly, whether to reassure patrons or to provide services. Exceptional Melissa even reminded everyone that "if we have power tomorrow, we will have sausage and biscuits in addition to our regular brunch." And yes, we only lost power for a few minutes so we had sausage and biscuits! Just that small detail made a big difference to the patrons in the dining room. With no restaurants open in the area we were all pleased with brunch/breakfast each morning and also "happy hour" snacks in the afternoon. The rooms were the typical Marriott decor and nicely appointed. They were serviced each day beautifully. Staff spent day and night at the hotel in order to provide service to patrons. Before and after the storm many families were out at the basketball court....Marriott providing the basketballs. We felt very safe at the hotel. We are so happy we stayed there and plan to return again for a mini-vacation.

Escaping hurricane Irma from stuart fl. Always try for Marriott properties. First 2 notes none available but checked (just for luck) if any availability at residence inn, mentioned we were silver members and we were offered room (with up grade) for the next 3 notes. We were ecstatic😋. We survived the horrible storm with only a 10 minute loss of power even as 84K people lost power. Nothing but praise for the staff holding down the fort throughout a verytenuous situation. Tomorrow we head home to stuart Florida safe and sound. Thank you marriott.❤️

This hotel is in a good location and I felt safe and secure there; it was my home for a week due to Hurricane Irma. The thing that made this hotel such a wonderful hotel was the front office staff. Angela and Aika were extremely friendly and helpful with a very high level of hospitality. Angela even helped me with an iphone issue and Aika knocked up on my door to check in on me and to make sure I was ok with the storm approaching. I would highly recommend this hotel!

I spent a night here earlier this week and there is nothing particular bad about this property but nothing particularly great either. As a Platinum member they upgraded me to a two bedroom but I was traveling alone so not that big of a deal. The bed was OK, again pretty average for a Residence Inn. They do have a very good HVAC though as I was able to get the room very cool, which I love. The service is above average as I asked them to turn the AC down prior to my arrival since it was so hot and humid. They accommodated that request and the suite was very cool when I arrived. I traveled to Ocala during my youth many many years ago and was sad to see that the town has really gone downhill of late. If you are driving through and want to be close to I-75 give this property a shot. It is very representative of an average Residence Inn.

My family and I stayed at this location for a week. During this time we experienced fantastic and friendly service from every employee we encountered. I would highly recommend this location and would stay here again in the future.

Once again, mobile check-in seemed pointless. I used a mobile chat to request a ground floor room at 11:41am on 8/3. Sent the same request on 8/4 at 8:33am. Finally got a “yes” at 6:45pm on 8/4. Go ahead and call – it’s quicker. We had room 103 which was very nice, wifi worked effortlessly, but when I turned the TV on, there was “no signal”. I fiddled with the HDMI connection, but no help so called the front desk. Manager told me he would be “right down” after checking someone in. A half hour later I called again and was told he would be “right there”. A few minutes later he showed up, tried some stuff, and eventually found the HDMI cable was not plugged into the “white box” on the wall. All was well till I tried to change the channel. Manager told me to change the channel, I needed to get up, walk across the room, point the remote at the “white box” which is behind the cabinet, and change the channel. I told him that was unacceptable, and counter to the function of a “remote”. I requested a different room. I was told it would do no good as all the TV’s on property worked exactly the same. I asked him to take me to another room and show me, but he claimed he had to get back to the front desk, and offered me the general managers phone number to call if I was skeptical. I received no answer at the number given so I went to the desk and the manager sent a trainee (I guess) with me to room 124. We tried the TV and sure enough, the channels changed, as if by magic, from across the room. I went back to the desk and confronted the manager with this news and he said all the TV’s he had encountered worked only by approaching the white box. Anyway, I asked him once again to give me another room, and he gave me 124. The trainee offered help with moving, but I declined as I really didn’t have a lot of stuff to move. So I get to 124 and try to call my wife and let her know of the room change. There is absolutely no cell service in the room (at least for AT&T). I’ve had AT&T for years and have been a lot of places without incident, so this is very unusual, but this is a well populated and developed neighborhood close to the interstate. Phone worked fine outside. I know this isn’t RI responsibility so I only mention this as a warning. The next morning I spoke to the manager, and she confirmed that some TV remotes do not work without approaching the white boxes, so I was somewhat mollified. Lessons: check your remote first thing and watch your cell service before settling on a room.

3610 SW 38th Ave Ocala FL

Hotel highlights

  • Close to Paddock Mall
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located within a mile (2 km) of Paddock Mall, Residence Inn Marriott Ocala is within 2 miles (3 km) of Easy Street Family Fun Center. This 3-star hotel welcomes guests with 87 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also close to Ocala Equestrian Complex.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 87 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and free local calls are also standard.


Property features

At Residence Inn Marriott Ocala, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom

King 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

98% of guests recommend this hotel

Total of 241 reviews