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Recent guest reviews

Room although clean and comfortable, is dated. Lacks outlets on desk and bedside table for phone charging etc. Hot water in bathroom not even warm. Staff wonderful from airport pick up, check in to restaurant.

Wi-Fi was not free. Only one complementary water bottle, the rest are for sale/ three times the usual price in grocery stores.

Convenient

My number one evaluation for a hotel is cleanliness and this hotel was excellent for cleanliness. My second evaluation is quietness in the room and since we were beside the airport and our room was across from the elevators, I was concerned. However, I heard little noise in our room. The bed was very comfortable. The only thing that needs improvement is the bathroom lighting.

The gentleman who checked us out was extremely helpful regarding directions, reasonable parking and more

Nice and clean property. Staffs are courteous

Great hotel, nice atmosphere

very satisfying service and facility

Close to the airport, I just wish they had a bigger selection of snacks at the market in the lobby, otherwise very nice room, clean and comfortable 👍

Setting was lovely

super disappointing. breakfast isn't available until ATFER you leave for the airport and the restaurant bar closes at 9pm. it is near the airprot but doesn't work for airport travellers

Clean place, great breakfast and convenient location! Excellent stay!

Wasser Terrace Herndon VA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

The Westin Washington Dulles Airport places you within a 10-minute drive of popular sights such as Reston Town Center and Reston Hospital Center. This 4-star hotel welcomes guests with 314 rooms and conveniences like a 24-hour gym, a free airport shuttle, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find WiFi and 42-inch LCD TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, refrigerators, and coffee makers are also available.


Property features

At The Westin Washington Dulles Airport, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Parking is USD 15 per day (USD 25.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Westin, Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Westin Washington Dulles Airport

Everyone (27) Couples (5) Family (11)
5
Everyone

By on Mar 30, 2024

Review comment responded on Apr 20, 2024

Dear Kristi, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

5
Partner Couples

Room although clean and comfortable, is dated. Lacks outlets on desk and bedside table for phone charging etc. Hot water in bathroom not even warm. Staff wonderful from airport pick up, check in to restaurant.

By on Jan 27, 2024

Review comment responded on Jan 28, 2024

Dear Winston, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Washington Dulles Airport and that our attentive associates helped elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. However, we are sorry your stay was interrupted by issues with your guestroom. We will address this properly, and we are very grateful for your patience. We hope you will choose us again for a more seamless experience.Be Well Be Westin,Gina Ferraro, General Manager

5
Family

By on Dec 30, 2023

Review comment responded on Dec 31, 2023

Dear Jeffery, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels. Happy Holidays and Happy New Year!Be Well Be Westin,Gina Ferraro General Manager

5
Everyone

By on Oct 22, 2023

Review comment responded on Nov 12, 2023

Dear Evelio, We are thrilled you had an excellent stay at The Westin Washington Dulles Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Be Well Be Westin,Gina Ferraro

4
Friends

Wi-Fi was not free. Only one complementary water bottle, the rest are for sale/ three times the usual price in grocery stores.

By on Aug 16, 2023

Review comment responded on Aug 16, 2023

Dear Florence, Thank you for your review of our hotel. We are pleased your overall stay was satisfactory, and we also appreciate knowing where we could have improved your time with us. We apologize for not meeting all of your expectations, and we are grateful for the insights regarding the things you would change. Your feedback will be shared with our associates as we are continually striving to advance our guest stay and provide complete guest satisfaction. We hope you will revisit so we can show you our commitment to providing enriching experiences.Be Well Be Westin,Gina Ferraro,General Manager

5
Everyone

By on Jul 30, 2023

Review comment responded on Jul 31, 2023

Dear Adbeel, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Thank you for your generous rating. We are committed to enhancing each guest's visit with exceptional hospitality, and we appreciate your recognition. Thank you for being our guest, and we hope to welcome you back very soon. Be Well Be Westin,Gina Ferraro General Manager

5
Everyone

Convenient

By on Jul 8, 2023

Review comment responded on Jul 9, 2023

Dear Veronica, Thank you for writing a review of your time at The Westin Washington Dulles Airport. We are pleased you enjoyed our convenient location. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well Be Westin,Gina Ferraro General Manager

5
Everyone

My number one evaluation for a hotel is cleanliness and this hotel was excellent for cleanliness. My second evaluation is quietness in the room and since we were beside the airport and our room was across from the elevators, I was concerned. However, I heard little noise in our room. The bed was very comfortable. The only thing that needs improvement is the bathroom lighting.

By on Jun 25, 2023

Review comment responded on Jun 26, 2023

Dear AnnaMarie, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous compliments, and we are pleased you enjoyed your stay, especially our convenient location and rejuvenating guestrooms. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

5
Business Business

The gentleman who checked us out was extremely helpful regarding directions, reasonable parking and more

By on Jun 4, 2023

Review comment responded on Jun 5, 2023

Dear Mary, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Washington Dulles Airport and that our attentive associates helped elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to seeing you again soon.Be Well Be Westin,Gina Ferraro,General Manager

3
Everyone

By on May 30, 2023

Review comment responded on Jun 21, 2023

Dear Olga, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Be Well Be Westin,Gina Ferraro General Manager

The Westin Washington Dulles Airport

2520 Wasser Terrace, Herndon, VA 20171
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