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Recent guest reviews

Great staff, comfortable rooms, and just the right mix of services.

We had a beautiful 10th floor view. Our beds were super comfortable and the shower was great. Actual separate shampoo and conditioner! Rum hand and body smelled amazing. Despite being directly across from the elevator, our room was very quiet too.

This place is different......roomy but poorly laid out. Bathroom had no shelf of counter space. Bedroom was large but had no desk or chair. Coffee making machine was good. We will never stay there again.

Location, decor, customer service. Great valet service, on site restaurant and bar. Nice atmosphere!

Fun theme - the property is a remodel ... Done OK....

Unique property--great location and amenities. Love the roof top bar. Love the fun rec area. Comfortable and inviting.

walking distance close to downtown. safe, clean area.

Good location. Check-in went well. But check-out was a disaster. Someone "in the back office" changed our reservation from prepaid Orbitz to pay at checkout Expedia. AND put some other person's credit card on our account. So at checkout they put over $260 on our MasterCard, which should have been about $11 for incidentals. Now I get to monitor my MasterCard account for days, hoping that the credit they say they put on my card to fix their mistake really happens. On the Hotel: the roof deck was closed. I can see that the pool was not open in March, but the roof deck should have been open. And the lovely sliding shower doors in our room would not stay shut, so water went all over the bathroom when showering. And there was no light in the closet, and no extra bed pillows. 3 pillows were not enough for 2 people.

Very small area to pull in for check in it valet, cars in the street awaiting turn to pull in

Great location, friendly staff. Dog friendly! Bar area was fun in the evening. Only con, I prepaid through my orbitz booking and they charged me again on the card I left for incidentals at check in. Still waiting for the funds to be credited back

Disappointed. Not what I expected for the price. I think the most disappointing aspect was the bar/lounge. The employees were wonderful -Sean and Emily (a.k.a. Yanna). The food was terrible. Not to mention no gluten free or allergen free menu items. Parking was the next issue. Park on the street - the attendant did mention the crime as he was selling us on valet parking. Could of had a better experience.

The good: Diverse food choices in the area and the room was clean and comfortable. The bad: I have a family of 6 and the room offered no microwave, no place to dine in room, no indoor pool or continental breakfast. Usually I am open to boutique hotels but this one underwhelmed for the price.

I just love this place! The staff are always super nice and the accommodations are always great. Graduate has become part of our Christmas!

Nice hotel. Very clean and very nice staff and nice views of the city

West Franklin Street Richmond VA

Hotel highlights

  • Walking distance to Broad Street and Greater Richmond Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Richmond, Graduate Richmond is within a 10-minute walk of popular sights such as VCU Institute for Contemporary Art and Altria Theater. This 205-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Continental breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All 205 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Guests of Graduate Richmond enjoy a 24-hour fitness center, free WiFi in public areas, and a seasonal outdoor pool. Valet parking is available for USD 26 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a ballroom, an ATM, and a TV in a common area.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Corner

1 King Bed | Sleeps 4

Guest reviews for Graduate Richmond

Everyone (37) Couples (2) Family (8)
5
Business Business

Great staff, comfortable rooms, and just the right mix of services.

By , from Chicago on Jan 25, 2020

Review comment responded on Jan 25, 2020

Thank you for your kind words! We hope to see you again next time you are in Richmond!

4
Everyone

By on Dec 5, 2019

Review comment responded on Dec 6, 2019

Thank you so much for your review!

5
Family

We had a beautiful 10th floor view. Our beds were super comfortable and the shower was great. Actual separate shampoo and conditioner! Rum hand and body smelled amazing. Despite being directly across from the elevator, our room was very quiet too.

By on Nov 27, 2019

Review comment responded on Dec 6, 2019

Thank you so much for your review! We look forward to seeing you again in the future!

2
Family Family

This place is different......roomy but poorly laid out. Bathroom had no shelf of counter space. Bedroom was large but had no desk or chair. Coffee making machine was good. We will never stay there again.

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Thank you for letting us know about your experience. We will address these issues right away. We certainly hope this has not turned you off to Graduate Hotels!

5
Everyone

By on Oct 2, 2019

Review comment responded on Oct 9, 2019

Thank you for your review! We hope to see you again!

5
Everyone

Location, decor, customer service. Great valet service, on site restaurant and bar. Nice atmosphere!

By on Sep 9, 2019

Review comment responded on Sep 12, 2019

We are so happy you enjoyed your stay with us. Please come again soon!

3
Everyone

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Thank you for the score. We would love to know what we could have done to make your stay a 5 out of 5.

5
Everyone

By on May 7, 2019

Review comment responded on May 8, 2019

Thank you!

4
Partner Couples

Fun theme - the property is a remodel ... Done OK....

By on May 2, 2019

Review comment responded on May 6, 2019

Thank you for the kind review.

5
Family

Unique property--great location and amenities. Love the roof top bar. Love the fun rec area. Comfortable and inviting.

By on Apr 25, 2019

Review comment responded on Apr 30, 2019

Thank you!!

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