Great staff, comfortable rooms, and just the right mix of services.
We had a beautiful 10th floor view. Our beds were super comfortable and the shower was great. Actual separate shampoo and conditioner! Rum hand and body smelled amazing. Despite being directly across from the elevator, our room was very quiet too.
This place is different......roomy but poorly laid out. Bathroom had no shelf of counter space. Bedroom was large but had no desk or chair. Coffee making machine was good. We will never stay there again.
Location, decor, customer service. Great valet service, on site restaurant and bar. Nice atmosphere!
Fun theme - the property is a remodel ... Done OK....
Unique property--great location and amenities. Love the roof top bar. Love the fun rec area. Comfortable and inviting.
walking distance close to downtown. safe, clean area.
Good location. Check-in went well. But check-out was a disaster. Someone "in the back office" changed our reservation from prepaid Orbitz to pay at checkout Expedia. AND put some other person's credit card on our account. So at checkout they put over $260 on our MasterCard, which should have been about $11 for incidentals. Now I get to monitor my MasterCard account for days, hoping that the credit they say they put on my card to fix their mistake really happens. On the Hotel: the roof deck was closed. I can see that the pool was not open in March, but the roof deck should have been open. And the lovely sliding shower doors in our room would not stay shut, so water went all over the bathroom when showering. And there was no light in the closet, and no extra bed pillows. 3 pillows were not enough for 2 people.
Very small area to pull in for check in it valet, cars in the street awaiting turn to pull in
Great location, friendly staff. Dog friendly! Bar area was fun in the evening. Only con, I prepaid through my orbitz booking and they charged me again on the card I left for incidentals at check in. Still waiting for the funds to be credited back
Disappointed. Not what I expected for the price. I think the most disappointing aspect was the bar/lounge. The employees were wonderful -Sean and Emily (a.k.a. Yanna). The food was terrible. Not to mention no gluten free or allergen free menu items. Parking was the next issue. Park on the street - the attendant did mention the crime as he was selling us on valet parking. Could of had a better experience.
The good: Diverse food choices in the area and the room was clean and comfortable. The bad: I have a family of 6 and the room offered no microwave, no place to dine in room, no indoor pool or continental breakfast. Usually I am open to boutique hotels but this one underwhelmed for the price.
I just love this place! The staff are always super nice and the accommodations are always great. Graduate has become part of our Christmas!
Nice hotel. Very clean and very nice staff and nice views of the city
Located in Downtown Richmond, Graduate Richmond is within a 10-minute walk of popular sights such as VCU Institute for Contemporary Art and Altria Theater. This 205-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Continental breakfast is offered for a fee each morning from 6 AM to 11 AM.
All 205 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.
Guests of Graduate Richmond enjoy a 24-hour fitness center, free WiFi in public areas, and a seasonal outdoor pool. Valet parking is available for USD 26 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a ballroom, an ATM, and a TV in a common area.
Great staff, comfortable rooms, and just the right mix of services.
Thank you so much for your review!
We had a beautiful 10th floor view. Our beds were super comfortable and the shower was great. Actual separate shampoo and conditioner! Rum hand and body smelled amazing. Despite being directly across from the elevator, our room was very quiet too.
Thank you so much for your review! We look forward to seeing you again in the future!
This place is different......roomy but poorly laid out. Bathroom had no shelf of counter space. Bedroom was large but had no desk or chair. Coffee making machine was good. We will never stay there again.
Thank you for letting us know about your experience. We will address these issues right away. We certainly hope this has not turned you off to Graduate Hotels!
Thank you for your review! We hope to see you again!
Location, decor, customer service. Great valet service, on site restaurant and bar. Nice atmosphere!
We are so happy you enjoyed your stay with us. Please come again soon!
Thank you for the score. We would love to know what we could have done to make your stay a 5 out of 5.
Thank you!
Fun theme - the property is a remodel ... Done OK....
Thank you for the kind review.
Unique property--great location and amenities. Love the roof top bar. Love the fun rec area. Comfortable and inviting.
Thank you!!
Thank you for your kind words! We hope to see you again next time you are in Richmond!