I stay at The Graduate Richmond once or twice a month, and have stayed in several different rooms over the past 2 years. They're very clean, and most of the rooms are comfortable. But for the room price, hotel age, and location, I haven't seen much consistency in the condition of the room I have been put up in, specifically w.r.t. bathrooms (updated vs aging and cfackign at the edges, or lacking aome key supplies) and upkeep of room amenities. Since I mostly just care about the bed and the quiet, I keep coming back. Hence the 4/5 stars.