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Graduate Richmond

3.5 out of 5.0

Graduate Richmond

3.5 out of 5.0

Recent guest reviews

Fun theme - the property is a remodel ... Done OK....

Unique property--great location and amenities. Love the roof top bar. Love the fun rec area. Comfortable and inviting.

walking distance close to downtown. safe, clean area.

Good location. Check-in went well. But check-out was a disaster. Someone "in the back office" changed our reservation from prepaid Orbitz to pay at checkout Expedia. AND put some other person's credit card on our account. So at checkout they put over $260 on our MasterCard, which should have been about $11 for incidentals. Now I get to monitor my MasterCard account for days, hoping that the credit they say they put on my card to fix their mistake really happens. On the Hotel: the roof deck was closed. I can see that the pool was not open in March, but the roof deck should have been open. And the lovely sliding shower doors in our room would not stay shut, so water went all over the bathroom when showering. And there was no light in the closet, and no extra bed pillows. 3 pillows were not enough for 2 people.

Very small area to pull in for check in it valet, cars in the street awaiting turn to pull in

Great location, friendly staff. Dog friendly! Bar area was fun in the evening. Only con, I prepaid through my orbitz booking and they charged me again on the card I left for incidentals at check in. Still waiting for the funds to be credited back

Disappointed. Not what I expected for the price. I think the most disappointing aspect was the bar/lounge. The employees were wonderful -Sean and Emily (a.k.a. Yanna). The food was terrible. Not to mention no gluten free or allergen free menu items. Parking was the next issue. Park on the street - the attendant did mention the crime as he was selling us on valet parking. Could of had a better experience.

The good: Diverse food choices in the area and the room was clean and comfortable. The bad: I have a family of 6 and the room offered no microwave, no place to dine in room, no indoor pool or continental breakfast. Usually I am open to boutique hotels but this one underwhelmed for the price.

I just love this place! The staff are always super nice and the accommodations are always great. Graduate has become part of our Christmas!

Nice hotel. Very clean and very nice staff and nice views of the city

Good downtown locatio . Needs speediee valet system.

Great trendy hotel. Food great! Wonderful set-up. Plenty of activities inside of the building. Great fitness facilities compared to the larger chains (free weights). Overall great place to stay.

Fantastic hotel. Large room, comfortable bed, wonderful staff

Bathroom unbelievably small. Poor lighting. Too dark. Food too slow in coming and too limited. Staff was very nice and helpful. Best aspect of hotel.

What an unexpected delight! Funky decor, super clean, gorgeous bathroom and GREAT MATTRESS! I love this place!!!

THEY HAVE A VERY FRIENDLY STAFF.THEY WERE VERY ACCOMODATING

301 West Franklin Street Richmond VA

Hotel highlights

  • Walking distance to Broad Street and Greater Richmond Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Richmond, Graduate Richmond is within a 10-minute walk of popular sights such as VCU Institute for Contemporary Art and Altria Theater. This 205-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite Cafe, or enjoy a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

At Graduate Richmond, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, put free offsite parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a ballroom, an ATM, and a TV in a common area.

Room options

Family Suite (Graduate)

King 1 | Sleeps 6

Room, 1 King Bed, Corner (Graduate)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Corner (Graduate)

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Accessible (with Roll-In Shower)

King 1 | Sleeps 4

Guest reviews for Graduate Richmond

Everyone (33) Couples (2) Family (5)
5
Everyone

By on May 7, 2019

Review comment responded on May 8, 2019

Thank you!

4
Partner Couples

Fun theme - the property is a remodel ... Done OK....

By on May 2, 2019

Review comment responded on May 6, 2019

Thank you for the kind review.

5
Families

Unique property--great location and amenities. Love the roof top bar. Love the fun rec area. Comfortable and inviting.

By on Apr 25, 2019

Review comment responded on Apr 30, 2019

Thank you!!

5
Families

walking distance close to downtown. safe, clean area.

By on Apr 15, 2019

Review comment responded on Apr 15, 2019

Thank you!

3
Everyone

By on Apr 13, 2019

Review comment responded on May 1, 2019

Thank you for the score, we would love to know details on how we could have made your experience a 5 out of 5.

3
Families

Good location. Check-in went well. But check-out was a disaster. Someone "in the back office" changed our reservation from prepaid Orbitz to pay at checkout Expedia. AND put some other person's credit card on our account. So at checkout they put over $260 on our MasterCard, which should have been about $11 for incidentals. Now I get to monitor my MasterCard account for days, hoping that the credit they say they put on my card to fix their mistake really happens. On the Hotel: the roof deck was closed. I can see that the pool was not open in March, but the roof deck should have been open. And the lovely sliding shower doors in our room would not stay shut, so water went all over the bathroom when showering. And there was no light in the closet, and no extra bed pillows. 3 pillows were not enough for 2 people.

By on Mar 21, 2019

Review comment responded on Mar 25, 2019

We are so sorry for the issues you experienced during your stay. Unfortunately the weather has been pretty cold here in Richmond but we will be opening for the season on April 11th.

5
Families Partner Couples

Very small area to pull in for check in it valet, cars in the street awaiting turn to pull in

By on Mar 20, 2019

Review comment responded on Mar 25, 2019

Thank you!

4
Families

Great location, friendly staff. Dog friendly! Bar area was fun in the evening. Only con, I prepaid through my orbitz booking and they charged me again on the card I left for incidentals at check in. Still waiting for the funds to be credited back

By on Mar 1, 2019

Review comment responded on Mar 3, 2019

Thank you for the feedback, please reach out to us so we can try to assist you with the billing issue.

2
Everyone

Disappointed. Not what I expected for the price. I think the most disappointing aspect was the bar/lounge. The employees were wonderful -Sean and Emily (a.k.a. Yanna). The food was terrible. Not to mention no gluten free or allergen free menu items. Parking was the next issue. Park on the street - the attendant did mention the crime as he was selling us on valet parking. Could of had a better experience.

By on Jan 29, 2019

Review comment responded on Feb 1, 2019

Hi Kelly, I am so sorry this was your experience with Graduate Richmond. I apologize about the quality of your food, and I completely understand your concerns about the lack of an allergen-free menu. This is something we are working on for the future. I have also addressed the parking issues with our valet team. I really appreciate your feedback, and if there is anything else we can do to make this right, please feel free to reach out to the hotel at your convenience.

2
Everyone

The good: Diverse food choices in the area and the room was clean and comfortable. The bad: I have a family of 6 and the room offered no microwave, no place to dine in room, no indoor pool or continental breakfast. Usually I am open to boutique hotels but this one underwhelmed for the price.

By on Dec 31, 2018

Review comment responded on Dec 31, 2018

Thank you for the feedback. We do apologize for not having the amenities you were looking for.