Excellent location. Pools were fantastic. Front desk staff (Amy) was wonderful, very helpful and accommodating. She is a true gem to have as an employee.
Air conditioner out all weekend absolutely no air!
Okay experience
I liked the cleanliness.
Terrible parking, valet unavailable, floor in my room were dirty, pillow had stain on it, walls were thin so i could hear others in their room
They don’t clean the rooms they put me in two rooms and offered another all over them was dirty I couldn’t understand why they made the beds with dirty sheets like it was all kids of stuff on them room haven’t been dusted in so long counters had old food stuck on them and the worst part is they get an attitude when you want a clean room and management is horrible very rude they only good thing about that place is one housekeeper Moises he’s the best had no problem cleaning the room over and went above and beyond I hope he remove himself from that place other than that it’s a waste of money
That it was on the water
Guests need to be made aware of the $200 deposit that they take up front upon checking in they do release it within 24hours after checkout if no damages are present
I loved the ocean views and falling asleep to the sound of the waves. Front desk was very helpful, kind and courteous!
I feel it is one of the nicest hotels/resorts along the boardwalk. The indoor and outdoor pools were great for when the beach felt like a lot of work (with two toddlers).
The property is nice, clean. 2 elevators are not enough during the morning and evening rush hour. The staff is friendly, very helpful and responsive.
The suite was beautiful and spacious. The pool and the sun lounge were perfect!
Located in Northeast Virginia Beach, Hilton Vacation Club Oceanaire Virginia Beach is adjacent to Virginia Beach Boardwalk and within a 5-minute walk of other popular sights like Neptune Statue. This 3.5-star hotel welcomes guests with 189 rooms and conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, microwaves, and coffee makers. Housekeeping is available once per stay.
Hilton Vacation Club Oceanaire Virginia Beach features an indoor pool, an outdoor pool, and a children's pool. There's free offsite parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach hotel include a gym, free WiFi in public areas, and meeting rooms.
Thank you for your feedback.
Good Day Tonie,Thank you for sharing your rating of our resort. We are disappointed the stay was not a perfect score. Please contact the resort directly if there are any specifics we can work on to ensure a great stay for our guests. We appreciate your feedback and we hope you will choose to stay with us again.
Excellent location. Pools were fantastic. Front desk staff (Amy) was wonderful, very helpful and accommodating. She is a true gem to have as an employee.
Thank you for your feedback.
Air conditioner out all weekend absolutely no air!
Good Day Latesha,Thank you for sharing your feedback. We apologize the experience was dampened by the AC not working properly. We are happy to fix any concern quickly to ensure a great stay. We hope you will choose to stay with us again so we can show you our true hospitality.Take Care,Megan S. Front Office Administration Manager
Okay experience
Thank you for sharing your rating of our resort. We hope you will choose to stay with us again on your next trip to the beach.
I liked the cleanliness.
Good Day Fernando, Thank you for taking the time to share your 5 out of 5 rating of our resort. We are glad you enjoyed the resort and loved how clean the resort is. We hope you will stay with us again soon.
Thanks for the post Vitaly. Please let us know what we could have done to make your experience better.