Great place
The property was very clean and the staff was excellent. The pool area was nice & clean. I would highly recommend this property.
Everything
We stayed two weeks in a one bedroom for 3 people. It was a beautiful room and viewing from our balcony was perfect. The surrounding area was quiet enough. Traffic could be heard at times, but wasn’t too disturbing. Definitely will return.
Everything was comfortable
The property definitely needs updates. The cleanliness is a huge issue. The staff at the desk were nice. I have photos about the cleanliness from the dust, dirty tables, dirty carpet, stains on the mattress. It shouldn’t be like that. Also I had late check out and someone came to my door 4 times. I don’t understand how it wasn’t communicated to staff.
clean
Proximity to the beach, shops, restaurants
We booked Turtle Cay specifically because we wanted to have a nice kitchen and separate bedrooms from the kids. Turtle Cay did that and more! The shallow pool was right outside our balcony which was ideal. There really wasn’t anything we disliked. A few things could have been better but nothing worth complaining about. Our couch cushions kept sliding forward which was annoying, the outlets are worn to the point our chargers wouldn’t stay in the wall, I REALLY wish there was a manual sweeper because my son spilled potato chips and I didn’t have anything to clean it up with. A light on the balcony would have been nice but not a big deal. Would we stay here again, absolutely! This was our first time to VB and we didn’t get to do nearly everything we wanted. We will make this trip again and will try and stay at Turtle Cay again.
The room seemed cleaned, although we did clean everything ourselves due to COVID-19. I liked that they had a washer and dryer in the Room. The full sized kitchen was useful too so we didn't have to go out to eat. The size of the room was great.
This is a beautiful place and the customer service was very helpful and friendly. Will stay here again on our next visit.
Wonderful water features made this a unique place.
Located in Northeast Virginia Beach, Turtle Cay Resort is within a 10-minute walk of popular sights such as JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. This 124-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free long-distance calls. Housekeeping is not available.
At Turtle Cay Resort, guests enjoy 2 outdoor pools, a children's pool, and a gym. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include 2 spa tubs, free WiFi in public areas, and a business center.
Great place
The property was very clean and the staff was excellent. The pool area was nice & clean. I would highly recommend this property.
Thank you for the positive review & recommendation. We thank you for choosing to Turtle Cay & look forward to your next trip with us.
Everything
Thank you for reviewing your recent stay with us. So happy to see you enjoyed your time with us. We look forward to your next stay with us.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.
Thank you for taking the time to rate your recent stay.
We stayed two weeks in a one bedroom for 3 people. It was a beautiful room and viewing from our balcony was perfect. The surrounding area was quiet enough. Traffic could be heard at times, but wasn’t too disturbing. Definitely will return.
Thank you for taking the time to share your feedback. We are elated to hear you & your family enjoyed your time with us. Looking forward to your next visit.
Everything was comfortable
Thank you for the positive feedback. Glad to hear you've enjoyed yourself. We are looking forward to your next visit.
Thank you for taking the time to rate your recent experience at Turtle Cay Resort! We are so happy to hear you enjoyed yourselves. We look forward to your next stay!