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Newport News Marriott at City Center

3.5 out of 5.0
Overview Reviews Amenities & Policies
740 Town Center Dr, Newport News, VA
1-844-663-2269
  • Free WiFi in rooms and ...
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center
4.2
out of 5
"Good!"
See all 16 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

The ceiling had two large lwet spots that was not repaired properly. The room had a very unusual smell.

We love the area, room was nice and kept well but the breakfast was not included in the hotel charge which was pricy.

Beautiful property with excellent views. Very clean with pleasant staff. Will visit again and will reccomend to others

every thing was great, was there for a Navy retirement/reunion, and had one person that needed a closer place to be able to visit us on all our outings we had ,and the hotel staff put a roll away bed in my room at no charge, which was a very nice move. the on site bar had good food and nice staff and a good breakfast buffet , all good here if in area well stay here for sure.

This hotel over took me when I first walked in, the cleanliness of the lobby, the aroma wad perfect. But once I got to my room it was lovely room not really that big, but comfy enough to sleep. This is where the problem is, when you touch the bed it was dusty, the lamps dusty and the headboard dusty. I didn't want to complain because I had other things on my mind. This wasn't a pleasant trip it was a sad, so no complaining, figured I would get this review. Asked for fresh cups the first day and didn't get them until the second day, requested blankets and the were all out, had to turn up the heat in room. I am glad that I had a place to rest, next time I will mention before hand.

We were always having to ask for extra coffee 1 coffee for 2 people isn't enough., some days I had to go to the front desk to get my own. .always having to request extra towels. I have extra long hair and need a towel for my hair besides my body. .washer didn't work and was suppose to be renbursed for what had happened, but the front desk didn't know how to do that and never was...

pool a bit small for swimming laps work out room cramped

This hotel was nicely decorated, comfortable, and located in pretty City Center. I will continue to return to this hotel over the next 4 years while my daughter attends college.

Room was very clean and comfortable. Worth the price!

Didnt have toothpaste in the morning - didn't have time to grab and when I came back that night STILL did not have it... I had to get a cab to go to a 24hr pharmacy to get some.. It's pretty standard for a hotel to stock it. Ordinary.

It was a beautiful hotel with a really pretty view (we got the fountain view). The City Center was very nice and had options. I wish there would have been more shops and that the shops would have been open on Sunday. I had only two complaints. The first is that I was charged $6 a day for parking. We didn't have a car there most of the time as we were visiting a family member and used his car. If I would have known there was a charge for each day I would have only gotten the pass for one or two days. When they offered the pass no explanation on pricing was given. My other complaint is when I placed the request for sheet changes on my bed the sheets were not changed. Also, they said that they would replace with clean sheets every 3 days and that didn't happen either.

This was a business trip and the service was very hospitable. The location was great, within walking distance to the office. There was plenty of dining opportunities in the area as well as shopping. There was a delightful fountain pond that you could stroll/walk around to get some exercise/fresh air after a day's work.

The Marriott at City Center was great. I love night view of City Center as you look down at the fountains from your window. The building and fountain lights create a wonderful view to enhance a night of romance. And the look of the room creates a warm feeling that is very welcoming and modern at the same time. The bed was sooo comfortable we missed breakfast...if you're looking for a relaxing hotel this is definitely it.

Town Center Dr Newport News VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Central Newport News within 2 miles (3 km) of Virginia Living Museum, Newport News Marriott at City Center is within a few miles (5 km) of other popular sights such as Mariner's Museum. This 256-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

A 32-inch plasma TV comes with cable channels, and guests can stay connected with wired Internet and free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and a safe.


Property features

At Newport News Marriott at City Center, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Parking is USD 6 per day (USD 12 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available 24 hours) for USD 20 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, View (1 King or 2 Double Beds)

King 1 | Sleeps 3
$119* Per night/room Oct 19 - Oct 20

Concierge Room, Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, View

King 1 | Sleeps 3

Room, 2 Double Beds, View (Fountain View)

Full 2 | Sleeps 5

Room, 2 Double Beds, View

Full 2 | Sleeps 5

Guest reviews for Newport News Marriott at City Center

Everyone (6) Couples (3) Business (3) Family (5)
4
Families Families

The ceiling had two large lwet spots that was not repaired properly. The room had a very unusual smell.

By on Oct 7, 2019

Review comment responded on Oct 15, 2019

Thank you for choosing the Newport News Marriott at City Center and posting a review of your experience. Although you were mostly pleased with the hotel, I apologize for the inconvenience we caused you during your stay. It is disappointing for a General Manager to hear that you did not experience a flawless stay. We will take your comments to heart. We hope you will consider a return stay and I promise we will take great care of you!

5
Everyone

By on Mar 18, 2019

4
Families

We love the area, room was nice and kept well but the breakfast was not included in the hotel charge which was pricy.

By on Feb 18, 2019

5
Partner Couples

Beautiful property with excellent views. Very clean with pleasant staff. Will visit again and will reccomend to others

By on Feb 17, 2019

4
Everyone

By on Feb 16, 2019

5
Everyone

every thing was great, was there for a Navy retirement/reunion, and had one person that needed a closer place to be able to visit us on all our outings we had ,and the hotel staff put a roll away bed in my room at no charge, which was a very nice move. the on site bar had good food and nice staff and a good breakfast buffet , all good here if in area well stay here for sure.

By , from seattle on May 7, 2018

3

beautiful hotel with a wonderful view

Everyone

This hotel over took me when I first walked in, the cleanliness of the lobby, the aroma wad perfect. But once I got to my room it was lovely room not really that big, but comfy enough to sleep. This is where the problem is, when you touch the bed it was dusty, the lamps dusty and the headboard dusty. I didn't want to complain because I had other things on my mind. This wasn't a pleasant trip it was a sad, so no complaining, figured I would get this review. Asked for fresh cups the first day and didn't get them until the second day, requested blankets and the were all out, had to turn up the heat in room. I am glad that I had a place to rest, next time I will mention before hand.

By on Apr 10, 2018

3
Everyone

We were always having to ask for extra coffee 1 coffee for 2 people isn't enough., some days I had to go to the front desk to get my own. .always having to request extra towels. I have extra long hair and need a towel for my hair besides my body. .washer didn't work and was suppose to be renbursed for what had happened, but the front desk didn't know how to do that and never was...

By , from Silver Bay mn on Oct 6, 2017

4

clean, nice

BusinessTravelers

pool a bit small for swimming laps work out room cramped

By on Apr 25, 2014

5

perfect college visit

Families

This hotel was nicely decorated, comfortable, and located in pretty City Center. I will continue to return to this hotel over the next 4 years while my daughter attends college.

By on Aug 20, 2012

Newport News Marriott at City Center

740 Town Center Dr, Newport News, VA 23606
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