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InTown Suites Newport News/Williamsburg

2.5 out of 5.0

Recent guest reviews

The hotel was somewhat clean. I asked for a king size bed and was given a queen size. The pillows were wore out. The mattress was not comfortable at all. The next time I am in the area I would not be staying there .

Its ok for a short stay!! Remodeled ,,,some decent up grades,,,,would stay again if around that area

Service was great bed was a little rough and the couch had a funky smell and its was non smoking.... other than that its was ok

Had great relaxing time staff was great room clean n very quit.

This was a very nice & cheap hotel. I did have a a problem with the room keys and my room was missing a shower curtain which was kinda weird. But overall it was a very nice looking and cheap hotel to stay at for a few nights. I would stay here again.

This was a better stay than the last motel I was sent me to, it was clean, cool, had every thing at our disposal, and I could sleep better than at the last place! Thank you for sending me to Crestwood Suites! I really enjoyed it! There was even a pool!

st room assigned to was actually being remodled. Very odd odor in new room, asked for additional bath towel, hotel did not have any available. No breakfast. Room was not cleaned duringtwo day visit. Towels were not changed each day. Had to reuse old towel.

Had to call the hotel to get someone to come to the front desk for check-in. Had non-smoking room but still reaked of smoke. Wife went and slept in the truck. Other than location and the room and building weren't falling apart, there was not much else to like.

i only stayed at night and didn't take advantage of any of the amenities. However, the room was clean, I felt comfortable walking on the carpet barefoot and the bed was comfortable. Also, it was very quiet at night when I was there. However, daily housekeeping was not available, the towels were thin and when I did ask for housekeeping they forgot to replenish the towels. The front desk staff were courteous but not overly friendly or helpful.

Good Value for the money. Staff very friendly. Full size kitchen nice (my stove did not work, no other rooms available for holiday wknd), Bed & pillows were hard (bring your own pillows), furnishings are dated

No bells or whistles, but it was ok. I'd stay there again. The room had a full size fridge, microwave, and a stove!

They did not have our reservation[...] when we arrived. the rooms were ok, staff was friendly.

The hotel was gross. I was on a "non-smoking" floor but it was clearly used for smoking rooms because the place smelled of stale cigarettes. It was dirty and not kept up well. The beds were really gross and I got bit by something during the night, so I am assuming there were bugs in the beds. The air conditioner smelled when we turned it on and leaked all over the floor at night. There were people walking around the hotel with bottles of beer, clearly drunk. Was not a place for my family. I was really upset with this hotel. Probably the grossest I've ever stayed in.

relax

This hotel was great!!! Very Clean and had turn down service on request....Friendly staff....couldn't have asked for more

Everything was wonderful as expected

The hotel staff was friendly and efficient. A comfortable stay.

The hotel was clean and the staff friendly. However, the beds were uncomfortable and the TV was an old Zeinith(No Flat Screens Here).

My Stay was great.It's close to the highway and lots of shopping.I arrived at 230am and stayed for 2 nights.No housekeeping, I didnt even get to ask if I needed any clean items.Bad housekeeping!!!!

Personalemnte I would recommend this hotel to anyone with children or without children is a very clean and comfortable hotel And people who work in the hotel are very friendl.

11 Old Oyster Point Rd Newport News VA

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

InTown Suites Newport News/Williamsburg places you within 2 miles (3 km) of Hampton Roads Iceplex and Patrick Henry Mall. The 109 rooms at this hotel include kitchens, refrigerators, and microwaves. Also close to this Newport News hotel are Virginia Living Museum and John B. Todd Stadium.


Rooms

The 109 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect to find WiFi and cable TV. Free long-distance calls and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

Guests of InTown Suites Newport News/Williamsburg enjoy WiFi in public areas, express check-out, and laundry facilities. If you decide to drive, there's free parking.

Room options

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Studio, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for InTown Suites Newport News/Williamsburg

Business (4) Couples (22) Family (14) Other (7) Friends (2)
3

business trip

BusinessTravelers

The hotel was somewhat clean. I asked for a king size bed and was given a queen size. The pillows were wore out. The mattress was not comfortable at all. The next time I am in the area I would not be staying there .

By on Apr 28, 2015

2

cool only online price

Couples

Its ok for a short stay!! Remodeled ,,,some decent up grades,,,,would stay again if around that area

By on Oct 2, 2014

3

neutral

Singles

Service was great bed was a little rough and the couch had a funky smell and its was non smoking.... other than that its was ok

By on Sep 28, 2014

5

great relaxing

Couples

Had great relaxing time staff was great room clean n very quit.

By on Sep 24, 2014

4

very good looking cheap hotel

Singles

This was a very nice & cheap hotel. I did have a a problem with the room keys and my room was missing a shower curtain which was kinda weird. But overall it was a very nice looking and cheap hotel to stay at for a few nights. I would stay here again.

By on Dec 2, 2013

4

great family break

Families

This was a better stay than the last motel I was sent me to, it was clean, cool, had every thing at our disposal, and I could sleep better than at the last place! Thank you for sending me to Crestwood Suites! I really enjoyed it! There was even a pool!

By on Jul 12, 2012

1

odd smells

Couples

st room assigned to was actually being remodled. Very odd odor in new room, asked for additional bath towel, hotel did not have any available. No breakfast. Room was not cleaned duringtwo day visit. Towels were not changed each day. Had to reuse old towel.

By on Jun 10, 2012

3

non-smoking room?

Families

Had to call the hotel to get someone to come to the front desk for check-in. Had non-smoking room but still reaked of smoke. Wife went and slept in the truck. Other than location and the room and building weren't falling apart, there was not much else to like.

By on Dec 7, 2011

3

good value

Couples

i only stayed at night and didn't take advantage of any of the amenities. However, the room was clean, I felt comfortable walking on the carpet barefoot and the bed was comfortable. Also, it was very quiet at night when I was there. However, daily housekeeping was not available, the towels were thin and when I did ask for housekeeping they forgot to replenish the towels. The front desk staff were courteous but not overly friendly or helpful.

By on Nov 11, 2011

3

newport news on a budget

Families

Good Value for the money. Staff very friendly. Full size kitchen nice (my stove did not work, no other rooms available for holiday wknd), Bed & pillows were hard (bring your own pillows), furnishings are dated

By on Sep 6, 2011