I didn't like that I walk in to a room who someone is already staying at. When I went to mentioned to the receptionist they were just chewing gun. Requested sheets at 8:30 pm for the sofa bed and didnt received till 11 pm.
Very friendly staff.
The room was nice and clean. The staff was very nice, friendly and helpful. You get two free drinks from the bar during happy hour time. The breakfast was good and the staff during breakfast were all extremely nice and helpful. Will definitely stay here again.
The hotel is beautiful and the surrounding area is lovely. Once the Aquatic Center is finished it will be even more inviting.
Enjoyed general atmosphere of hotel & staff. Breakfast great and convent!
The rooms were ok beds seemed like twin size instead of queens. Rooms was dusty but clean the sofa bed was dirty and broken we were moved to another room it was better.
We liked how quite it was. Room was nice. The only issue we had was the bed and pillows. The bed was bard and pillows were way to soft it was like aleeping righr on the bed
Due to covid, we understood that the continental breakfast would be some what not there. But honestly, they still had a lot to choose from and guidelines made us feel safe!
The Embassy was a grear place to stay for a very reasonable price
I loved the size of the room and price per room per night.
I like the evening reception and Breakfast. Just wish the pool and jacuzzi area was open with limitations instead of completely closed.
Staff was super friendly, masks were required and made us feel as safe/comfortable as we could in a public setting, the room was clean and sanitized, and they did some nice modifications to the free happy hour & breakfast to make it still enjoyable, but also better for COVID safety. I would prefer not to travel until the pandemic subsides, but this place was as safe/clean as you can be during these times.
Very clean &professional staff . Very friendly and accommodating .Overall it was a good stay
Excellent customer service and breakfast. The only thing I I didn't like was the cleanliness of my room. I've found hooped earrings under the bed and hair in the tub on the shower curtain.
Check in was easy!!! Staff was super nice and hotel was very pleasant to stay in. Will be visiting again soon!!!
Everything was nice. I would’ve loved to enjoy the evening reception and also the breakfast. Everything else was very good and i would stay again. Hopefully the pool will be open for my little ones.
All property structures were clean abd easy to access. Great hotel!!
Located in Coliseum Central within a 5-minute walk of Hampton Roads Convention Center, Embassy Suites by Hilton Hampton Convention Center is within a 15-minute stroll of Hampton Coliseum. This 3.5-star hotel welcomes guests with 295 rooms and conveniences like an indoor pool, a 24-hour gym, and a spa tub. Located centrally in Hampton, it's connected to the convention center and also close to Peninsula Town Center and Air Power Park.
Free continental breakfast is included with your stay and awaits you each morning from 8:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Guests can expect to find WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, dining areas, and sitting areas are also standard.
At Embassy Suites by Hilton Hampton Convention Center, guests enjoy features like an indoor pool, a 24-hour gym, and WiFi in public areas. If you drive, self parking is USD 5.00 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a conference center, and a business center.
I didn't like that I walk in to a room who someone is already staying at. When I went to mentioned to the receptionist they were just chewing gun. Requested sheets at 8:30 pm for the sofa bed and didnt received till 11 pm.
Very friendly staff.
Dear Nicole, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Brian Koenitzer General Manager
The room was nice and clean. The staff was very nice, friendly and helpful. You get two free drinks from the bar during happy hour time. The breakfast was good and the staff during breakfast were all extremely nice and helpful. Will definitely stay here again.
Dear Shaquet, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Graham Parker General Manager
The hotel is beautiful and the surrounding area is lovely. Once the Aquatic Center is finished it will be even more inviting.
Dear Donald, Our location has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to keep the hotel looking great and running smoothly so our location can really take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Graham Parker General Manager
Enjoyed general atmosphere of hotel & staff. Breakfast great and convent!
Dear Dan, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to your return trip. Best, Graham Parker General Manager
The rooms were ok beds seemed like twin size instead of queens. Rooms was dusty but clean the sofa bed was dirty and broken we were moved to another room it was better.
Dear Anonymous, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel and we hope to impress upon your return to the area. Sincerely, Graham Parker General Manager
We liked how quite it was. Room was nice. The only issue we had was the bed and pillows. The bed was bard and pillows were way to soft it was like aleeping righr on the bed
Dear Anonymous, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I was sorry to hear that our beds were not to your liking. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Graham Parker General Manager
Due to covid, we understood that the continental breakfast would be some what not there. But honestly, they still had a lot to choose from and guidelines made us feel safe!
We are happy to hear you enjoyed your stay with us and hope to see you again soon!
Dear Yuly, I’m sorry for the mistake our associates made, but I assure you that guest safety is our top priority. Thank you for bringing your concerns to our attention. Your feedback assists us in our mission to continuously improve guest satisfaction. We value your business and hope you will return for another visit in the future. Sincerely, Brian Koenitzer General Manager