The property was clean and the staff was very responsive to my needs.
Great place food and convince. Would definitely revisit
Very friendly staff
The staff were friendly and the food was delicious.
Property was under construction. Room type was not available after I booked it specifically. I had to sleep on a pull out. I rang the front desk for sheets and they did not pick up so I had to go down physically to ask for them. Seemed like there were not enough staff to be able to do their jobs effectively.
I didn't like that I walk in to a room who someone is already staying at. When I went to mentioned to the receptionist they were just chewing gun. Requested sheets at 8:30 pm for the sofa bed and didnt received till 11 pm.
Very friendly staff.
The room was nice and clean. The staff was very nice, friendly and helpful. You get two free drinks from the bar during happy hour time. The breakfast was good and the staff during breakfast were all extremely nice and helpful. Will definitely stay here again.
The hotel is beautiful and the surrounding area is lovely. Once the Aquatic Center is finished it will be even more inviting.
Enjoyed general atmosphere of hotel & staff. Breakfast great and convent!
The rooms were ok beds seemed like twin size instead of queens. Rooms was dusty but clean the sofa bed was dirty and broken we were moved to another room it was better.
We liked how quite it was. Room was nice. The only issue we had was the bed and pillows. The bed was bard and pillows were way to soft it was like aleeping righr on the bed
Due to covid, we understood that the continental breakfast would be some what not there. But honestly, they still had a lot to choose from and guidelines made us feel safe!
The Embassy was a grear place to stay for a very reasonable price
Located in Coliseum Central, Embassy Suites by Hilton Hampton Convention Center is next to Hampton Roads Convention Center and Spa Botanica Hampton. This 3.5-star hotel welcomes guests with 295 rooms and conveniences like an indoor pool, a 24-hour gym, and a conference center. It's connected to the convention center in central Hampton and also close to Hampton Coliseum and Langley Air Force Base.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Guests can expect to find WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Dining areas, sitting areas, and microwaves are also standard.
At Embassy Suites by Hilton Hampton Convention Center, guests enjoy features like an indoor pool, a 24-hour gym, and WiFi in public areas. If you drive, self parking is USD 10.00 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.
The property was clean and the staff was very responsive to my needs.
Dear Hayrulla, Our mission is to exceed our guests’ expectations, so I regret that your stay was average. Thank you for your time in reviewing our hotel and we hope to WOW on your next trip to our area. Sincerely, Bill Bretches, GM
Dear Sirena,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Brian KoenitzerGeneral Manager
Great place food and convince. Would definitely revisit
Dear Anthony,Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again.Best,Brian KoenitzerGeneral Manager
Very friendly staff
Dear Lauren,All compliments are welcome, but it is gratifying to hear you recognize our staff. They truly breathe warm hospitality into every aspect of our hotel and make it a great place to stay. Your kind review is appreciated and will be shared with the team. Please visit again soon!Best,Brian KoenitzerGeneral Manager
The staff were friendly and the food was delicious.
Dear Billie Joy,We are thrilled to hear that we provided you with a great stay overall. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.Best,Brian KoenitzerGeneral Manager
Dear Eliza,I'm sorry to hear that not every aspect of your stay met your expectations. We improve our service through our guests' feedback and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future.Sincerely,Brian KoenitzerGeneral Manager
Property was under construction. Room type was not available after I booked it specifically. I had to sleep on a pull out. I rang the front desk for sheets and they did not pick up so I had to go down physically to ask for them. Seemed like there were not enough staff to be able to do their jobs effectively.
Dear Katherine,We appreciate your feedback and apologize for the unpleasant experience you had. Your comfort is very important to us, and we want to do everything we can to ensure you have a great stay. We are working with our associates to improve our processes and hope we can invite you back for a much better experience.Sincerely,Brian KoenitzerGeneral Manager
I didn't like that I walk in to a room who someone is already staying at. When I went to mentioned to the receptionist they were just chewing gun. Requested sheets at 8:30 pm for the sofa bed and didnt received till 11 pm.
Dear Yuly, I’m sorry for the mistake our associates made, but I assure you that guest safety is our top priority. Thank you for bringing your concerns to our attention. Your feedback assists us in our mission to continuously improve guest satisfaction. We value your business and hope you will return for another visit in the future. Sincerely, Brian Koenitzer General Manager
Dear Carolann, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Bill Bretches, GM