Best Western Hampton Coliseum Inn

I stayed two nights for a trip to the area. I was looking for something economical that included a refrigerator and microwave and this fit the bill nicely. Pluses were the breakfast and parking and friendly staff. Minuses were the overall comfort of the room. Somehow my room was always damp and eventually everything I kept in there was damp as well. I did have the ac on. The floors in the rooms had some kind of odd substance on them and were quite slippery. There were some nice updates to the room and the room was very large, but you could tell that the building is just quite old. The cleaning staff was hit or miss...one day it was quite good and the next the bed was barely made and the towels not all replaced. I didn’t use the pool but it looked well kept and clean. The breakfast was very good with lots of options. I would stay here again if I needed an economical place where I wasn’t expecting to spend much time in my room...though hopefully the dampness was just unique to the room I was in.

I stayed at this facility last year. Wow!!! what a difference - the attentiveness of the Staff and the continental breakfast. Keep improving.....

This was our second year staying at BW for the Ministers Conference. The room was as expected. The carpet in the hallway look like it needed to be vacuum. Other than that we had a pleasant stay. We were provided a bag of popcoyand a cookie at checkin which was a nice jesture.

What I reserved wasn’t available to me and I was listed under someone else’s address. My sister had to sleep on a cot versus the queen size bed I’d originally booked.

It was a very good stay, I really had a good stay,that's all thank u

Hotel is very close to shopping centers. Check-in was quick and Rooms were comfortable. It is difficult to get a place to sit if there are many people for the morning breakfast.

Great Location. The hotel is old, dingy carpet that needs to be replaced and had a smell. The safe in the room does not work. No air conditioning in the hallway, very hot. The room needs repair and updates. The toilet holder was detached from the wall. Overall not a well kept up hotel. Would not stay there again.

I can’t believe this hotel added a cost (tax) for the hotel safe that I didn’t request…..the safe is a part of the room furniture items. The night manager was away from the desk, not on the property, for over 40 minutes and it wasn't even 9 PM.

The night staff is undermanned. The front desk went uncovered for approximately 20 minutes and it wasn't even 9 pm. Due to the heat (temperature) in the Hampton, Virginia area during the week of 25 to 27 July - the hotel failed to keep ice water available for customers coming and going. Finally, Best Western attempted to add a hidden charge to the my billing. I was being charged for the room safe.....I've never used a room safe within a hotel and after a major News report showing how the room safe really isn't safe, why would anyone use one. A $1 charge daily doesn't seem a lot, but when you count number of rooms within the facility that's booked it could be $72 to $92 a night or $360 to $460 over a five days. Shame Shame Shame Best Western.

Has all the basics one could need. Really good location for an event i attended.

If your just looking for a questionable clean bed and shower this will do.

In general fine good location but room and floors above lobby were not even close to being maintained well numerous code violations and overall maintenance was horrible

The staff, from the reception area to housekeeping, was excellent. The room, however, left a lot to be desired. The air conditioning unit made noise and didn't cool. I check the filters in the units and they were completely clogged. The window had hand and finger prints smeared all over it, and the in-room coffee service had no regular coffee. There was a light out over the bathroom sink as well. I brought these items to the attention of the Front Desk, and they were taken care of. But, in my opinion, these are normal service items and should have been checked between guests.

Hotel was fine. Areas of the room are old and crumbling. The staff was very friendly.

I was fortunate to stay here during the Hampton Jazz Festival and it was a awesome experience. I will stay at this hotel everytime I visit that area!!!

Very nice hotel, clean and close to everything. The staff were very friendly and helpful. Lovely pool and excellent free breakfast. Would recommend this hotel and it will be my go to hotel next time I am in the area.

A very nice hotel, clean rooms, friendly staff and all around comfortable experience.