West 57th Street by Hilton Club

We purchased a pkg for an "owners experience" in Hilton Grand Vacation Club and were extremely disappointed. We got nothing that we were promised and definately not an owners experience. We stayed at West 57th Hilton Club and although the accomodation's and location were good the personnel were rude and not helpful at all except for the Doormen and Bellmen.We would not recommend staying here unless it is just as an hotel stay but definately not worth using points if you have them and are a vacation club member.

Had the opportunity to stay for a mini trip to NYC. It's in the perfect location, close to Central Park and 5th Ave. The room was modern and nicely decorated with king size bed and walk in marble rain shower. The Front desk reception and concierge service were very helpful and provided top service. Would highly recommend.

We always enjoy our stay. It is like we get a piece of New York in a prime location that fits our budget and we love the location. We come for the US Open and to visit family and enjoy the theatre and culture.

This property is in a prime location with easy access to the theater, museums, restaurants and anything else you choose to see while visiting NYC. If you enjoy walking, you'll thoroughly like staying here.

The hotel's location and cleanliness is superb! You feel safe and secure at all times. Someone is always there to open the door for you and elevators need your room key to operate. Beautiful hotel in an awesome city!

Great location...nice rooms...food and drink....friendly staff.....near subway...and great attractions.quiet place. Many food places including take out and buffett...... subways great....service good....workouts and computer room

Totally amazing hotel. Best staff. Very warm and friendly. They all went above and beyond to meet our expectations. Room was great. Floor to ceiling windows. I could definitely live there! Hotel in perfect location. Walking distance to Carnegie hall, Central Park, trains. Great deli across the street for breakfast and lunch. Can't wait to return

I have always been a snob about hotels. The w 57th Hilton club, although not in the same class as a four seasons, has far exceeded my expectations each time I have stayed there. Great location - easy access to both the east and west side of town - easy walking distance to greT theater - enough closet space and hangers even for me and great bathroom

This place is fantastic! Everyone & I mean everyone was gracious, polite, friendly & helpful. The accommodations were fantastic. Loved the room. Everything was there to make one comfortable. I got hurt while walking in NYC. The people at this place went out of their way to get me all the assistance I needed. Thank you Hilton for having such a great crew. They work efficiently & graciously continuously.