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Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
VIP Access

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Place, Bryant Park
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬
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Room options

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Grayson Hotel in the Unbound Collection by Hyatt is next to popular attractions like Bryant Park and New York Public Library. This 4-star hotel has 296 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Bryant Park - 1 min walk - 0.1 miles
  • New York Public Library - 2 min walk - 0.1 miles
  • Times Square - 6 min walk - 0.4 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Rockefeller Center - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • Grand Central - 42 St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪Parker & Quinn - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬4 min walk
  • ‪Cocina Del Sur - ‬4 min walk
  • ‪The Kati Roll Company - ‬3 min walk

About this property

Grayson Hotel in the Unbound Collection by Hyatt

Grayson Hotel in the Unbound Collection by Hyatt features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a meeting room, a water dispenser, and a living plant wall.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Coffee makers, free local calls, and safes are also available.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Frequently asked questions

Is a free cancellation option available at Grayson Hotel in the Unbound Collection by Hyatt?

Grayson Hotel in the Unbound Collection by Hyatt provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Grayson Hotel in the Unbound Collection by Hyatt?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Grayson Hotel in the Unbound Collection by Hyatt on May 3, 2026 start from $261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grayson Hotel in the Unbound Collection by Hyatt?

This hotel is situated in Manhattan, just steps from 5th Avenue and Bryant Park, and within a short walk of Broadway. You'll also find Times Square and Grand Central Terminal less than a mile away.

Does Grayson Hotel in the Unbound Collection by Hyatt have a casino on the premises?

No, Grayson Hotel in the Unbound Collection by Hyatt doesn't have a casino.

Is there an indoor pool at Grayson Hotel in the Unbound Collection by Hyatt?

No, there is no indoor pool at this hotel.

Does Grayson Hotel in the Unbound Collection by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Grayson Hotel in the Unbound Collection by Hyatt has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grayson Hotel in the Unbound Collection by Hyatt allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grayson Hotel in the Unbound Collection by Hyatt for a fee of USD 150.00 per accommodation, per stay. The property also provides an off-leash area and food and water bowls. A deposit of USD 150.00 per stay is collected.

What is the closest airport to Grayson Hotel in the Unbound Collection by Hyatt?

The closest major airport to Grayson Hotel in the Unbound Collection by Hyatt is LaGuardia Airport (LGA), which is 9.9 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 997 reviews
Rating 8 - Good. 187 out of 997 reviews
Rating 6 - Okay. 58 out of 997 reviews
Rating 4 - Poor. 28 out of 997 reviews
Rating 2 - Terrible. 14 out of 997 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shavon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Clean smelling lobby and clean rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Hugues

Stayed 3 nights in Dec 2025

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Celia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and the best Hotel Staff. Clean rooms with a great Rooftop Bar Restaurant and Lounge What makes it so great is the staff who make everything easy for you to enjoy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

TONI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mostly...the shower had hair in it
Stayed 2 nights in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Chasity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book again. Location was everything.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lashana

Stayed 1 night in Dec 2025

4/10 Poor

Helen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Traveled with partner
Great location! Super fast elevators! Tremendous views from rooftop bar! Room was nice and modern but the mattress was hard, lumpy and the linens, towels, and complimentary robe were all stiff and quite scratchy. A bit of fabric softener would go a long way. Reception staff was pleasant and helpful but we had trouble receiving the items we requested. We asked for non-feather pillows (on their list of available items) and it took 2 days to receive them. Also asked for 3 sets of towels but only received bath towels. Ordered room service once and the BLT toast was burnt, actually black on both sides. Picked up from the restaurant once but the risotto was so salty it was not edible. Also the cubby areas behind both bars were literally caked in dust and grime. Frankly, I expected more from a hotel in the Hyatt family.
Stayed 5 nights in Dec 2025

10/10 Excellent

FARMAN

Stayed 9 nights in Dec 2025

10/10 Excellent

Julianne

Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay. The hotel was fabulous and so accommodating for our family!
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean, updated, and comfortable. Courteous staff and good location to walk to Times Square, Grand Central, and Empire State Building etc.
Stayed 5 nights in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Manny on the front desk was a super star and always went above and beyond to help.
Stayed 4 nights in Dec 2025

2/10 Terrible

rachel riley

Terrible room. Not room paid for
Stayed 1 night in Dec 2025

4/10 Poor

rachel riley

Traveled with family
Disliked: Amenities
Definitely no room upgrade. Wasted my money for 7 days In a room where I could not open our suit cases without tripping over them.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan

Stayed 1 night in Dec 2025

8/10 Good

Joseph, Montebello

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel amenities were nice. The room was clean and the staff were very friendly. The few drawbacks were you could hear people walking and talking as they walk near your room and the shower constant dripping.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy, Miller Place

Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025