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Excelsior Hotel

3.5 out of 5.0

Excelsior Hotel

3.5 out of 5.0

Recent guest reviews

Nice hotel, real close to central park and muesums

Lovely old fashioned New York setting. Staff most helpful , loved the room

I arrived well before the normal check-in time and was nonetheless able to get directly to my room. The staff was exceptionally helpful, and the room was comfortable and well-appointed. Couldn't ask for better!

Amazing room. Rooms in NYC are usually tiny, this room was huge and comfortable.

Very nice location by Central Park and friendly staff.

Comparable to past stays;it's why I'm back. I love this Upper West Side neighborhood.

Nice hotel. Close to subway & Central Park & museum! Great service!

Great hotel right across from AMNH; starbucks nearby.

Near local restaurants, Central Park, transport downtown, really helpful staff.

Hotel close to nice áreas and close to subway station and bus facilities.

Wonderful staff!! Our room was extremely clean and comfortable and the view of Central Park was BEAUTIFUL!! Very close to public transportation (right across the street). The next time I’m in New York I will definitely stay here.

The hotel location was good, the staff were great, especially the front desk and bellmen, the rooms were good and clean, but there were two reasons not to recommend. One could have been easily fixed, the toilet dripped and made noise all night. Two the mattresses were about the worst I've had in the last 30 years at a hotel! Even one person on a bed was very uncomfortable, and two on a bed was miserable (both would end up in the middle of the bed in a trough! I would never stay here again unless they assured me they had replaced the mattresses.

The Excelsior Hotel hlelped to make our NYC vacation an absolute success. The staff was friendly, helpful and attentive. Our room was clean, comfortable and decently sized for a NYC hotel room. It was a nice place to go back to after a long day of exploring. Great job Excelsior!

I confirmed the wrong date and immediately tried to reverse it to the correct one and it was denied. I made. New one but was charged for two. Poor,poor customer service.

The hotel is older, but it is very comfortable in a classic New York way. The location is perfect, right across from the Natural History museum and a pleasant walk straight thru the park to the Met.

We were generally pleased with our stay at the Hotel Excelsior. It's a good, quiet location. The room was small, but comfortable and clean. The toilet got backed up twice, but the staff snaked it after the second time and we didn't have any further issues. The heating/cooling system worked well. The front desk staff was friendly and helpful. Housekeeping was excellent. We paid for the daily premium WiFi and that worked perfectly. The only negatives are that the room didn't have a mini-fridge or a coffee maker.

Beautiful lobby, nice room, close to Central Park and museums. Tub drained slowly during shower, but otherwise the room was very nice. We were offered free upgrade to a suite type room.

Great location near park, good restaurants and subway. Fun and delicious weekend brunch!

45 W 81st St New York NY

Hotel highlights

  • Walking distance to Central Park and American Museum of Natural History
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Upper West Side, Excelsior Hotel is adjacent to Central Park and within a 10-minute walk of other popular attractions like American Museum of Natural History. This 199-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Beacon Theater and Metropolitan Museum of Art are also near this New York hotel.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free newspapers, a safe, and a phone.


Property features

At Excelsior Hotel, guests have access to a fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 30.00 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and a gift shop.

Room options

Excelsior Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Classic Room, 2 Double Beds

Full 2 | Sleeps 4

Excelsior Deluxe Suite, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Excelsior Hotel

Everyone (37) Business (51) Couples (106) Family (116) Friends (40) Other (27)
4
Everyone

Nice hotel, real close to central park and muesums

By on Dec 20, 2018

5
Everyone

Lovely old fashioned New York setting. Staff most helpful , loved the room

By on Dec 18, 2018

4
Everyone

By on Dec 14, 2018

5
Everyone

I arrived well before the normal check-in time and was nonetheless able to get directly to my room. The staff was exceptionally helpful, and the room was comfortable and well-appointed. Couldn't ask for better!

By on Dec 12, 2018

5
Everyone

Amazing room. Rooms in NYC are usually tiny, this room was huge and comfortable.

By on Dec 2, 2018

4
Everyone

Very nice location by Central Park and friendly staff.

By , from Indiana on Nov 19, 2018

4
Everyone

Comparable to past stays;it's why I'm back. I love this Upper West Side neighborhood.

By on Oct 5, 2018

5
Everyone

Nice hotel. Close to subway & Central Park & museum! Great service!

By on Sep 21, 2018

4
Everyone

By on Sep 13, 2018

5
Everyone

Great hotel right across from AMNH; starbucks nearby.

By on Aug 11, 2018