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Recent guest reviews

We liked the charm of the hotel, wish there was a restraunt and frige in the rooms.

Classic look and service!! We were greeted friendly and the people were very nice!

The television didn't always work. They must use a satellite dish so when it rains the TV doesn't work. Except for the TV, the room is very nice with a nice view, Good location and helpful staff.

The best location to be in while visiting Manhattan! Right next to Central Park, but in the quiet part of the upper west side. You are feet from the subway to take you deep into the madness, but this place is serenity! To Mark and the rest of the staff, awesome service...thank you!

The location is very good if you like being close to the park. The lobby and room are nice. The bathroom is quite dated looking though clean. The bathtub didn't drain on our arrival. We asked for a repair and they said they'd send someone up but didn't. They did fix it the 2nd time we requested it. The staff at the front desk was fine, neither friendly, nor unfriendly.

Great location, clean comfortable bed. Spacious room

I would like to have a bar area where I could get a glass of wine at night

It was a good property and we were happy with our stay

Location was excellent. Place was spotless. Service was great. Room was comfortable and well kept. The stay was enjoyable.

Cleanliness and ambience and comfort Would go back again

Beautiful, roomy and incredible location. Would book again!

I have stayed here several times. The location is without parallel. But some of the staff are less than friendly, and overall the property has become very shabby. It is absurd that they charge for wifi. And it's expensive. In addition, the restaurant and bar are now closed.

Great location, convenient parking, and very friendly staff at the front desk!

This is a grand older hotel, which really has a nice feel of New York. You can't beat the location - walk down the block to Central Park, Metro, Natural History Museum, or go the other way to great eats on Columbus and Amsterdam. Our room was as pictured in listing, but bathroom had beautiful original tile.

The cable service lacked Fox and YES networks which were the only networks we needed. However, overall, it was a good value for the location.

I wish the room had a fridge, but overall very clean staff upon entry was absolutely amazing and the bellman Tim was awesome great guide getting us places and very personable

Great location, traditional and comfortable feel, updated room, nicely decorated bathroom with a great shower and drains that actually drain well. Room made up beautifully each day, reasonably priced for NYC, view out of our room spectacular, we even took pictures of night view. Great NYC experience.

Extra "facility fee" of $22.86 per night that seems impossible to avoid.

W 81st St New York NY

Hotel highlights

  • Walking distance to Central Park and American Museum of Natural History
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in Upper West Side, Excelsior Hotel is adjacent to Central Park and within a 10-minute walk of other popular attractions like American Museum of Natural History. This 199-room, 3.5-star hotel has a coffee shop/café along with conveniences like free in-room WiFi and a fitness center.


Dining

Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM. Get a quick energy boost at the coffee shop/café, or meet other guests at the free daily manager's reception.


Rooms

All of Excelsior Hotel's 199 air-conditioned rooms provide free newspapers, safes, and phones. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Excelsior Hotel, guests have access to a fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 30.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-out, and a gift shop.

Room options

Excelsior Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Classic Room, 2 Double Beds

2 Double Beds | Sleeps 4

Excelsior Deluxe Suite, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Excelsior Hotel

Everyone (50) Couples (115) Business (51) Family (134) Friends (40) Other (27)
3
Everyone

We liked the charm of the hotel, wish there was a restraunt and frige in the rooms.

By on Nov 19, 2019

5
Partner Couples

Classic look and service!! We were greeted friendly and the people were very nice!

By on Nov 4, 2019

4
Families

The television didn't always work. They must use a satellite dish so when it rains the TV doesn't work. Except for the TV, the room is very nice with a nice view, Good location and helpful staff.

By on Oct 29, 2019

5
Partner Couples

The best location to be in while visiting Manhattan! Right next to Central Park, but in the quiet part of the upper west side. You are feet from the subway to take you deep into the madness, but this place is serenity! To Mark and the rest of the staff, awesome service...thank you!

By , from Austin, Texas on Oct 29, 2019

4
Families

The location is very good if you like being close to the park. The lobby and room are nice. The bathroom is quite dated looking though clean. The bathtub didn't drain on our arrival. We asked for a repair and they said they'd send someone up but didn't. They did fix it the 2nd time we requested it. The staff at the front desk was fine, neither friendly, nor unfriendly.

By on Oct 16, 2019

4
Families

Great location, clean comfortable bed. Spacious room

By on Oct 14, 2019

5
Families

I would like to have a bar area where I could get a glass of wine at night

By on Oct 14, 2019

4
Families

It was a good property and we were happy with our stay

By , from Maryland on Oct 14, 2019

5
Families Partner Couples

Location was excellent. Place was spotless. Service was great. Room was comfortable and well kept. The stay was enjoyable.

By on Sep 30, 2019

5
Everyone

By on Sep 29, 2019

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