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Recent guest reviews

Great location!! The check-in process was smooth. The room is a little bit outdated.

This hotel is in a great location, but there are a ton of better hotels right next door. The rooms are decorated in a dark brown color, which makes the entire room feel dark and unclean. Major updates needed throughout! They charge for Wi-Fi - which is free at The Maxwell - which is next door. Also, this hotel was slammed with crowds of flight attendants. They congregated in the lobby every day and it created so much congestion.

The hotel staff was great!!! I had no issues with checking in or out

Great location, good rates, got upgraded to King size bed However, room was very warm, thermostat was set at 50 so temp couldn't be lowered Had to call housekeeping to clean room later afternoon 2x before they finally came

My bathroom tub was very slow to drain. I hated the light in the bathroom. No coffee available in the lobby was a disappointment. A fan blew non stop in my room and it was distracting and uncomfortably loud. The bed was made nicely and comfortable. It was quiet on my floor. The doorman was helpful.

Wifi was $14.95 per day. No free water bottles in the room. It costs $2 per bag to check them in and out. Those are things im used to getting free at other hotels. Not here. Im a platinum vip orbitz member 5 years running.

It was very clean the ladies who clean our room always ask if everything was good the guys at the door always were nice

It was in good walking distance to just about everything

Excellent location. Property well maintained and staff well trained and professional. Chocolate cookies always available and fresh and delicious. The only weakness is that the restaurant was not open for dinner, only breakfast. I would definitely stay there again.

Long check in lines. Our room was in rough shape and the staff was generally rude and not helpful. Also got over charged for parking. We checked out a day early because it was so bad.

Location, rooms clean, doormen are very helpful and polite. Your bar staff could be a lot more friendlier

Liked the location. Did not like the very dated property.

Clean place... very nice employees... recommend having room service or on hand menus for places that do delivery ( or a list of them and their numbers

Rooms are nice and clean. No free wifi. The location is excellent, right next to subway station and walkable to 5th Avenue (which is a shopping hub) and to Rockfeller Center.

Everything was ok. The services are good . The room always clean

Lexington Ave New York NY

Hotel highlights

  • Walking distance to 5th Avenue and St. Patrick's Cathedral
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, DoubleTree by Hilton Metropolitan - New York City is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like St. Patrick's Cathedral. This 764-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

DoubleTree by Hilton Metropolitan - New York City's 764 rooms provide free newspapers, laptop-compatible safes, and phones. Guests can expect WiFi, wired Internet, and 37-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.


Property features

Guests of DoubleTree by Hilton Metropolitan - New York City enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Parking is available for USD 55 per night (USD 65 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Metropolitan - New York City

Everyone (75) Couples (179) Business (92) Family (112) Friends (35) Other (41)
5
Family

Great location!! The check-in process was smooth. The room is a little bit outdated.

By on May 3, 2020

4
Everyone

By on Mar 9, 2020

2
Business Business

This hotel is in a great location, but there are a ton of better hotels right next door. The rooms are decorated in a dark brown color, which makes the entire room feel dark and unclean. Major updates needed throughout! They charge for Wi-Fi - which is free at The Maxwell - which is next door. Also, this hotel was slammed with crowds of flight attendants. They congregated in the lobby every day and it created so much congestion.

By , from Boston on Mar 7, 2020

5
Partner Couples

The hotel staff was great!!! I had no issues with checking in or out

By on Feb 16, 2020

2
Everyone

By on Jan 26, 2020

3
Partner Couples Family

Great location, good rates, got upgraded to King size bed However, room was very warm, thermostat was set at 50 so temp couldn't be lowered Had to call housekeeping to clean room later afternoon 2x before they finally came

By on Jan 21, 2020

3
Partner Couples

My bathroom tub was very slow to drain. I hated the light in the bathroom. No coffee available in the lobby was a disappointment. A fan blew non stop in my room and it was distracting and uncomfortably loud. The bed was made nicely and comfortable. It was quiet on my floor. The doorman was helpful.

By on Jan 20, 2020

3
Family with small children

Wifi was $14.95 per day. No free water bottles in the room. It costs $2 per bag to check them in and out. Those are things im used to getting free at other hotels. Not here. Im a platinum vip orbitz member 5 years running.

By on Jan 16, 2020

5
Partner Couples

It was very clean the ladies who clean our room always ask if everything was good the guys at the door always were nice

By on Jan 15, 2020

5
Partner Couples

It was in good walking distance to just about everything

By on Jan 13, 2020

DoubleTree by Hilton Metropolitan - New York City

569 Lexington Ave, New York, NY 10022
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