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DoubleTree by Hilton Metropolitan - New York City

4.0 out of 5.0

Recent guest reviews

My wife and I had tickets for a bway play and we wanted to stay in the city overnight. We went on line and found a great deal at the Doubletree. It was a crazy weekend of snow and 5* weather, but the hotel staff and accommodations made us feel right at home. We will definitely be staying again on our next overnight in manhattan.conveinence

Great location, walking distance to Central Park and great restaurants and shopping in Columbus Circle, the MET museum, Lincoln Center. Next to weekend Lexington Ave food fair, 4 blocks from Saint Patrick Cathedral and 5th Avenue. Great staff in breakfast restaurant but only mediocre breakfast buffet. Small rooms.

Staying at this hotel is great for location and an anonymous hotel experience. Front desk staff was cool and indifferent but efficient. Large groups checking in and out constantly in the lobby made it feel like staying at grand central station.

Clean friendly and superbly located hotel for a stay in Manhattan. Would definitely stay again and would recommend to anyone. Staff were great and absolutely no issues. Really couldn't ask for anymore with a hotel in such a busy city. Made our New York experience all the more enjoyable. Thank you.

Best price best location in area. Found nice hotel days before. Amazed

I enjoyed my stay here. It was situated nearby a convenience store so I was able to grab what I needed for my stay. I also really liked that it was across the street from a NY subway station and only a few blocks from Times Square. It was a perfect place for me to regroup in the middle of a bustling city.

Extremely rude staff and manager , I had to call copororate because they looked me out of my room due to a misunderstood

We were greeted by a lady who never smiled and seemed angry; actually boarder line rude. The cleaning staff beyond rude as well. Hotel room pretty dirty. Excellent location.

Needed a one night stay for a convention. This hotel had one of the more reasonable prices. Easy access to subway, walking distance from theater district. Comfortable room, clean. Staff was very friendly, upgraded us to a room with two beds for free, with complementary wifi. Very pleased.

Good hotel for a short stay. Recepction area big enough but people had a bored attitude. They did not clean my room one day and after calling for help, cleaning people were very rude. The lobby area and bar alwayd feels crowded. Needs a makeover

Nice hotel good location clean rooms and very welcoming

Horrible, check in staff was rude and I was woken up by the smell of marijuana smoke in the hallway. Had housekeeping knock on my door at 9 am to tell me about my checkout time.

Didnt like this hotel. Not reccomende. Staff is rude. Location is okay.

I know it is New York, and we are all expected to just fork out the cash. But for what they charge for this place they should do a better job on maintenance.

After a busy day... all you need is a place to sleep if you get in at 11:00pm. Easy walk from grand central station. Bar opens at noon. Two bags for holding as we arrived early is 2$... then another 2$ when you get them back. Lots of hot water and water pressure for bath/shower. No refrigerator in room. No ice machine on 8th floor. Late check out is great for the sleep in... give yourself time to catch taxi if you have an appointment.

Three rooms in two days. Staff non responsive. Rooms had MOLD and we're not clean.

Stayed here for an extended NYC weekend and thought the hotel was well worth the price. Great comfortable bed, conveniently located close to a subway station, and within reasonable walking distance of Times Square and Grand Central Station. Standard rooms are relatively small, especially the bathrooms, but it was all clean, functional and worked for us. Would definitely consider staying here again.

This is a very busy hotel. But even with all the activity the staff was able to take care of business and get people checked in efficiently. I arrived at about 12:30 in the afternoon and my room wasn't ready. I was early for check in so I wasn't surprised. I was told they would put a rush on getting me my room and within an hour it was ready. The room was on the Hilton Honors floor (16th floor, south east side of the building) and was clean if a bit smaller than I'm used to. I was staying alone so it didn't have to be spacious (single queen size bed). There wasn't much of a view from the window except for the rooftop of a building being renovated. It looked like a scene from from a movie; I expected Daredevil to run across at any second! The room was very quiet with no traffic noise. The staff was very helpful with information about the area. No, they weren't the most cheery or happiest of people but they did their jobs and did it well. The room was always clean for my 3 night visit. The staff was always attentive to my needs and I enjoyed my stay. The hotel location is right in the heart of Midtown and easy walking distance from major attractions; Grand Central, Empire State, Times Square, Ed Sullivan Theater, Radio City. I was traveling for business so I only had a half day to take a quick walk around. Be ready to walk. It's the most efficient way to see everything. As for the Double Tree, I would stay again the next time I visit.

We stayed there for three nights and rooms are very clean. Good location, easy to get to other places. Wish they can provide free wifi.

569 Lexington Ave New York NY

Hotel highlights

  • Walking distance to Chrysler Building and Bloomingdale's
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Located in Central New York City, DoubleTree by Hilton Metropolitan - New York City is within a 10-minute walk of popular sights such as Chrysler Building and Bloomingdale's. This 764-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. Centrally located in Manhattan, the hotel is also a short walk from Rockefeller Center and Grand Central Terminal.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start your day off with breakfast, available for a fee.


Rooms

The 764 rooms are air-conditioned and have an array of amenities, including free newspapers, safes, and phones. 37-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ironing boards and desks.


Property features

Renovated in 2012, DoubleTree by Hilton Metropolitan - New York City offers a fitness center, free WiFi in public areas, and conference space. Parking is available for USD 55 per night (USD 63 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Metropolitan - New York City

Everyone (23) Business (92) Couples (163) Family (92) Friends (35) Other (41)
4

a comfortable stay

Everyone

My wife and I had tickets for a bway play and we wanted to stay in the city overnight. We went on line and found a great deal at the Doubletree. It was a crazy weekend of snow and 5* weather, but the hotel staff and accommodations made us feel right at home. We will definitely be staying again on our next overnight in manhattan.conveinence

By , from Long Island,NY on Jan 9, 2018

4

great nyc marathon weekend.

Everyone

Great location, walking distance to Central Park and great restaurants and shopping in Columbus Circle, the MET museum, Lincoln Center. Next to weekend Lexington Ave food fair, 4 blocks from Saint Patrick Cathedral and 5th Avenue. Great staff in breakfast restaurant but only mediocre breakfast buffet. Small rooms.

By on Nov 7, 2017

5

great location , clean small comfortable basic

Everyone

Staying at this hotel is great for location and an anonymous hotel experience. Front desk staff was cool and indifferent but efficient. Large groups checking in and out constantly in the lobby made it feel like staying at grand central station.

By , from canada on Oct 9, 2017

5

fantastic hotel and location

Everyone

Clean friendly and superbly located hotel for a stay in Manhattan. Would definitely stay again and would recommend to anyone. Staff were great and absolutely no issues. Really couldn't ask for anymore with a hotel in such a busy city. Made our New York experience all the more enjoyable. Thank you.

By , from Northern Ireland on Oct 3, 2017

5
Everyone

Best price best location in area. Found nice hotel days before. Amazed

By , from boston on Sep 24, 2017

5

great location

Everyone

I enjoyed my stay here. It was situated nearby a convenience store so I was able to grab what I needed for my stay. I also really liked that it was across the street from a NY subway station and only a few blocks from Times Square. It was a perfect place for me to regroup in the middle of a bustling city.

By , from Washington, DC on Aug 18, 2017

1
Everyone

Extremely rude staff and manager , I had to call copororate because they looked me out of my room due to a misunderstood

By , from miami fl on Aug 18, 2017

3

great location, terrible service. staff unkind

Everyone

We were greeted by a lady who never smiled and seemed angry; actually boarder line rude. The cleaning staff beyond rude as well. Hotel room pretty dirty. Excellent location.

By , from v on Jul 19, 2017

4

nice, clean, easy location

Everyone

Needed a one night stay for a convention. This hotel had one of the more reasonable prices. Easy access to subway, walking distance from theater district. Comfortable room, clean. Staff was very friendly, upgraded us to a room with two beds for free, with complementary wifi. Very pleased.

By , from NY on Jun 4, 2017

3

good for short stay

Everyone

Good hotel for a short stay. Recepction area big enough but people had a bored attitude. They did not clean my room one day and after calling for help, cleaning people were very rude. The lobby area and bar alwayd feels crowded. Needs a makeover

By , from Mexico on Apr 19, 2017