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DoubleTree by Hilton Metropolitan - New York City

5.0 star property
Luxury Art Deco hotel, a short walk to 5th Avenue

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Metropolitan - New York City

Interior
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Dining
Unclassified image, 4 of 12, button
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.2

Good

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym

Explore the area

Map
569 Lexington Ave, New York, NY, 10022
  • Popular LocationGrand Central Terminal11 min walk
  • Popular LocationRockefeller Center11 min walk
  • Popular LocationTimes Square16 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)52 min drive

Similar properties

Pool
Hyatt Grand Central New York
Spa
Pet friendly
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (3903)
The price is $237
per night
$322 total
includes taxes & fees
Aug 10 - Aug 11
Hyatt Grand Central New York

About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton Metropolitan - New York City is within a 10-minute walk of popular sights such as 5th Avenue and St. Patrick's Cathedral. This 764-room, 5-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.
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What's nearby

  • 5th Avenue - 6 min walk
  • Grand Central Terminal - 11 min walk
  • Rockefeller Center - 11 min walk
  • Times Square - 16 min walk
  • Broadway - 17 min walk

Getting around

  • 51 St. Station - 1 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • The nearest major airports are:<br />New York, NY (NYS-Skyports Seaplane Base): 13-min drive, 1.9 mi/3.1 km<br /> LaGuardia Airport (LGA): 32-min drive, 9 mi/14.5 km<br /> Teterboro, NJ (TEB): 19-min drive, 12.7 mi/20.5 km<br /> Newark Liberty Intl. Airport (EWR): 45-min drive, 18.1 mi/29.1 km<br /> John F. Kennedy Intl. Airport (JFK): 53-min drive, 17.2 mi/27.8 km<br /> <p></p>

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬1 min walk
  • ‪The Mill - ‬2 min walk
  • ‪Urbanspace - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Panda Express - ‬2 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

Luxury Art Deco hotel, a short walk to 5th Avenue
DoubleTree by Hilton Metropolitan - New York City offers a 24-hour gym, conference space, and a business center. Parking is available for USD 55 per night (USD 65 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include express check-in, express check-out, and laundry facilities.
TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Filipino, French, Hebrew, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 65 per day)

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Met Bar
  • Met Grill

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Pet weight must not exceed 60 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Metropolitan New York City Hotel
DoubleTree Hilton Metropolitan Hotel New York City
DoubleTree Hilton Metropolitan New York City
DoubleTree Hilton New York City
DoubleTree Metropolitan
DoubleTree Metropolitan Hilton
DoubleTree Metropolitan New York City
DoubleTree New York City Metropolitan
Hilton DoubleTree Metropolitan
Hilton Metropolitan New York City
DoubleTree Hilton Metropolitan Hotel
DoubleTree by Hilton Metropolitan New York City
DoubleTree by Hilton Metropolitan - New York City Hotel
DoubleTree by Hilton Metropolitan - New York City New York
DoubleTree by Hilton Metropolitan - New York City Hotel New York

Frequently asked questions

What can I see within easy reach of DoubleTree by Hilton Metropolitan - New York City?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, St. Patrick's Cathedral, and Chrysler Building. You'll also find Radio City Music Hall and Grand Central Terminal less than a mile away.

Is there parking available at DoubleTree by Hilton Metropolitan - New York City?

Yes, valet parking is offered for USD 65 per day.

Does DoubleTree by Hilton Metropolitan - New York City feature a casino?

No, DoubleTree by Hilton Metropolitan - New York City doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Metropolitan - New York City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about DoubleTree by Hilton Metropolitan - New York City?

Couples staying at this hotel will appreciate amenities like premium bedding and a turndown service as well as a bar.

Are there hot tubs at DoubleTree by Hilton Metropolitan - New York City?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Metropolitan - New York City have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Metropolitan - New York City serves buffet breakfast for a surcharge each morning at Met Bar.

Will DoubleTree by Hilton Metropolitan - New York City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Metropolitan - New York City for a fee of USD 100 per pet, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at DoubleTree by Hilton Metropolitan - New York City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Metropolitan - New York City?

The closest major airport to DoubleTree by Hilton Metropolitan - New York City is New York, NY (NYS-Skyports Seaplane Base), which is 1.9 mi away (13 minutes by car). Another top airport is LaGuardia Airport (LGA), which is located 9 mi away (32-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Metropolitan - New York City?

Yes, some guestrooms at DoubleTree by Hilton Metropolitan - New York City offer a balcony.

DoubleTree by Hilton Metropolitan - New York City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 1003 reviews" "
Rating 8 - Good. 348 out of 1003 reviews" "
Rating 6 - Okay. 170 out of 1003 reviews" "
Rating 4 - Poor. 95 out of 1003 reviews" "
Rating 2 - Terrible. 113 out of 1003 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property closed and didn’t let anyone know
Stayed 3 nights in Jan 2022

2/10 Terrible

Joy Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is closed when we arrived. We waited outside the hotel, freezing cold
Stayed 2 nights in Jan 2022

2/10 Terrible

Arthur

Stayed 2 nights in Jan 2022

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled our booking a week before our stay and haven't refunded us
Stayed 2 nights in Dec 2021

2/10 Terrible

Melissa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like nothing because they closed 😞
Stayed 4 nights in Dec 2021

2/10 Terrible

MARIA ISABEL

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed which caused all sorts of issues for us snd your employees never updated your system to reflect our relocation
Stayed 2 nights in Dec 2021

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was closed and doors were locked upon arrival at the front door of the hotel. Calls to the hotel were not answered. Representatives at Travelocity appeared unaware that hotel was closed when contacted.
Stayed 3 nights in Nov 2021

2/10 Terrible

March

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locked and Closed
Hotel was locked with lights off. Could not check in. Had to sleep outside hotel entrance.
Stayed 3 nights in Nov 2021

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Accessibility
The hotel was nice and comfortable, however, the building was older and although the room was accessible, it was extremely challenging to get down the hall ways and into and out ofbthe elevator with the hallways being narrow. Just barely wide enough for a wheelchair or scooter.
Stayed 1 night in Nov 2021

2/10 Terrible

Jennifer

Stayed 1 night in Nov 2021

10/10 Excellent

Rashad

Stayed 4 nights in Oct 2021

8/10 Good

Regan

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Sandra Elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.
Stayed 4 nights in Oct 2021

2/10 Terrible

Cesar

Stayed 3 nights in Oct 2021

2/10 Terrible

Tammy Lee, Tustin

Stayed 4 nights in Oct 2021

2/10 Terrible

John, Temecula

Business traveler, Traveled with family
Disliked: Staff & service
We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job
Stayed 2 nights in Oct 2021

2/10 Terrible

gianna

Stayed 1 night in Oct 2021

2/10 Terrible

Lindsey

Stayed 2 nights in Oct 2021

10/10 Excellent

Federico

Traveled with family
Liked: Staff & service
Excellent Vacation
We’ve been transferred an another hotel, Stewart Hotel, the staff was awesome, very friendly and helpful. The location is amazing but the rooms they need to watch more the cleaning. We are very happy for our staying.
Stayed 3 nights in Oct 2021

2/10 Terrible

Bryan

Stayed 1 night in Oct 2021

2/10 Terrible

Kishana W

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this hotel was temporarily suspended and failed to notify me. I Arrived at the hotel to find out it was closed. No email, text or call was given prior to my arrival.
Stayed 1 night in Oct 2021

2/10 Terrible

Archana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad treatment by double Tree and Hotels.com
The whole experience could not have been any worse. The hotel and hotels.com sold us rooms when the hotel has been closed for 18 months. Both together were fraudulent in their dealing and cheating us. we stood in front of the hotel with our bags and no place to go. They did not make any effort to help us find another hotel. In return for all our problems all they want to give us another voucher for hotels.com. Why would I ever want to use such a company again. I have no faith in such a bad operation of double tree hotel and hotels.com who together let it happen and sold us a rooms to us and our friends. In my opinion I have never be treated worse and I am going to report this to Attorney general and better business bureau so this does not happen to anyone else.
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is closed for a whole year and you booked us there . Still you’re looking for rating .
Stayed 2 nights in Oct 2021

2/10 Terrible

FLORELLA

Traveled with family
They cancel our reservation only 1 day before travel
Stayed 2 nights in Oct 2021

2/10 Terrible

Kateidra

Traveled with family and small children
Disliked: Property conditions & facilities
Property wasn’t open and charged me for my stay anyway!
Stayed 3 nights in Oct 2021