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Sheraton Myrtle Beach Convention Center Hotel

4.0 out of 5.0

Recent guest reviews

Everyone was extremely professional and receptive to all our needs.

We stayed here for 4 nights. It was a pleasure trip. We were able to walk down to the beach and had a great ocean view room on the 12th floor. The parking structure was a little challenging but it didn’t bother me enough to not stay here again when I visit. I am very picky- I check the room before we can start to enjoy it for cleanliness and bedbugs- this room was comfortable, clean and bug free.

The bed was soft,but uncomfortable. It sunk in, in the middle causing us to wake up with sore backs. And the walls are very thin you could hear the other occupants.

Staff went above and beyond to make sure I had a great experience.

It was an ok hotel, but you have to pay for parking, restaurant was closed at 8 on a Saturday, deluxe room was no different than a regular room, except the view. I have stayed at cheaper places with better rooms and free breakfast, etc. I was disappointed with this hotel . If i go back i would pick a different place.

We arrived ahead of the remnants of Hurricane Irma. We booked through Orbitz. We booked a room on the concierge floor so we could have access to the business lounge during the day for work. Along with a quiet place for cocktails and food. We paid 50 more per night for this access. We arrived at night after a nine hour drive from Florida. The hotel was serving as an evacuation center for a nursing home from Savannah Georgia. 166 residents and 180 staff and families. We were told the business lounge was closed and would be until well after our departure. We were NOT offered a refund on the extra we had paid for that access. We were offered breakfast coupons. Not acceptable. Don't sell the room at that rate if you are lying about the services offered. We ended up working in our room everyday. While walking around the hotel we noticed not one, not two, but no less than two dozen roof leaks from the rain. We were told that the roof was 'being worked on', but we saw no evidence of it outside (scaffolding, cranes, trucks. Etc) We self parked our car on the garage at $8 an hour. No valet. Lots of individuals were hanging out in the garage bays. Our car was broken into and some minor items taken. We discovered this on the day we checked out and drove away. The waitstaff in both the breakfast area and bar were fantastic especially Emil and bartenders!! Overall, the waitstaff work hard but the Sheraton continues to disappoint with poor customer service.

Loved the area and the people working there! Wish the pool was different but it's close enough to the beach where it doesn't matter!

This hotel is not on the beach as Orbits advertises it to be. It is in a nice location and the property is well maintained.we may have hit the cleaning staff on their worst day because we never got our room cleaned. This is truly not typical of this hotel so I'm willing to give them a pass on this stay.

Great location and value! Clean hotel and th wonderful amenities.

Nice location, staff was great, room was comfortable and clean.

Excellent Hotel at very convenient place. Nice staff..

This was a great place to stay, the staff were very friendly, rooms were clean, walking distance to the beach, and many places to go around the hotel.

Check in slow since computer system down, room has paper thin wall and we could hear everything loud outside door and even next door. Staff is very friend though.

Disappointing, especially breakfast quality and service, as well as overall lack of cleanliness.

It shows you closer to the beach, I was told I could have a 4 pm check out never told it would cost me $45 more. Pool was disappointing. My floors were wet and fans were in the room to dry them, but at 1am checkin I wanted to sleep after driving from Michigan to take my daughter to CCU.

THE TRIP WAS GREAT! WE WERE PLEASED TO STAY AT SUCH A BEAUTIFUL AND CLEAN ROOM! THERE WERE SO MANY THINGS TO DO AND A GREAT STAFF TO HELP WITH ANY QUESTIONS!!!!

MY TRIP WAS AWESOME. I WOULD DEFINITELY RECOMMEND THAT HOTEL TO FRIENDS. IT WAS 2 MINUTES AWAY FROM THE BEACH AND WE HAD A WONDERFUL VIEW OF THE OCEAN.

The hotel is very clean and the staff was helpful. The breakfast included when you book a club level room is what you would normally find on a continental breakfast we were hoping for more, but it was still acceptable. The evening appetizers were okay, but nothing fantastic. It was nice that there was essentially unlimited bottled water provided. All of the above is only included if you get a club level room, which didn't seem to be too much better than the regular rooms. The pool definitely left something to be desired. The picture makes it seem bigger than it really is. If I had to guess the dimensions, it is probably about 20'x20'x3'8. We were definitely hoping for a bigger pool. Overall, the hotel was very clean and the staff was helpful, but if you're looking more for the resort type of atmosphere one expects at a Myrtle Beach hotel, look elsewhere.

Nice Stay for our Beach Trip during a Tropical Storm.

Booked the room while on a road trip - did not have rooms booked in advance!! Great value and location- walking distance to beach. Wonderful and friendly staff.

2101 North Oak Street Myrtle Beach SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Sheraton Myrtle Beach Convention Center Hotel places you within a 10-minute stroll of Captain Hook's Adventure Golf and The Children's Museum of South Carolina. This 400-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center. It's in central Myrtle Beach and also close to Broadway at the Beach and Pelicans Ballpark.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a cocktail bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

All of Sheraton Myrtle Beach Convention Center Hotel's 400 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. Phones, ironing boards, and desks are also standard.


Property features

At Sheraton Myrtle Beach Convention Center Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 8 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 17 meeting rooms, a conference center, and a 24-hour business center.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Full 2 | Sleeps 6

Club Room, Business Lounge Access

Full 2 | King 1 | Sleeps 4

Guest reviews for Sheraton Myrtle Beach Convention Center Hotel

Everyone (10) Couples (107) Business (27) Family (89) Other (19) Friends (23)
5

fabulous hotel

Everyone

Everyone was extremely professional and receptive to all our needs.

By on Nov 21, 2017

Review comment responded on Nov 30, 2017

Awesome! Thank you so much for taking the time to comment on our hotel. We are extremely pleased you enjoyed yourself and we can't wait to see you again soon.

4

nice hotel, close to beach and other attractions

Everyone
Sunrise from our bed on the 12th floor Sunrise from our bed on the 12th floor

We stayed here for 4 nights. It was a pleasure trip. We were able to walk down to the beach and had a great ocean view room on the 12th floor. The parking structure was a little challenging but it didn’t bother me enough to not stay here again when I visit. I am very picky- I check the room before we can start to enjoy it for cleanliness and bedbugs- this room was comfortable, clean and bug free.

By , from Michigan on Nov 7, 2017

Review comment responded on Nov 13, 2017

Thanks for staying with us. We appreciate your feedback! Please come back and see us soon.

3

room

Everyone

The bed was soft,but uncomfortable. It sunk in, in the middle causing us to wake up with sore backs. And the walls are very thin you could hear the other occupants.

By , from myrtle beach, sc on Oct 30, 2017

Review comment responded on Nov 14, 2017

Good Morning Joe. Thank you for taking the time to share your review. We appreciate the feedback. Thank you, Sheraton Staff

4
Everyone

Staff went above and beyond to make sure I had a great experience.

By on Oct 22, 2017

Review comment responded on Oct 26, 2017

Thank you so much for the feedback, we're so happy that you enjoyed your stay. Please come back and see us soon.

3

it was okay

Everyone

It was an ok hotel, but you have to pay for parking, restaurant was closed at 8 on a Saturday, deluxe room was no different than a regular room, except the view. I have stayed at cheaper places with better rooms and free breakfast, etc. I was disappointed with this hotel . If i go back i would pick a different place.

By on Oct 7, 2017

Review comment responded on Oct 26, 2017

Thank you for reaching out to us and letting us know how your stay was. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We are continuously trying to improve our performance and we need feedback from guest like yourself to do so. We will definitely take your comments about fees into consideration. We hope that you will reconsider another visit.

3

rigid parameters. leaking roof. great waitstaff.

Everyone

We arrived ahead of the remnants of Hurricane Irma. We booked through Orbitz. We booked a room on the concierge floor so we could have access to the business lounge during the day for work. Along with a quiet place for cocktails and food. We paid 50 more per night for this access. We arrived at night after a nine hour drive from Florida. The hotel was serving as an evacuation center for a nursing home from Savannah Georgia. 166 residents and 180 staff and families. We were told the business lounge was closed and would be until well after our departure. We were NOT offered a refund on the extra we had paid for that access. We were offered breakfast coupons. Not acceptable. Don't sell the room at that rate if you are lying about the services offered. We ended up working in our room everyday. While walking around the hotel we noticed not one, not two, but no less than two dozen roof leaks from the rain. We were told that the roof was 'being worked on', but we saw no evidence of it outside (scaffolding, cranes, trucks. Etc) We self parked our car on the garage at $8 an hour. No valet. Lots of individuals were hanging out in the garage bays. Our car was broken into and some minor items taken. We discovered this on the day we checked out and drove away. The waitstaff in both the breakfast area and bar were fantastic especially Emil and bartenders!! Overall, the waitstaff work hard but the Sheraton continues to disappoint with poor customer service.

By , from connecticut on Sep 15, 2017

4

amazing staff and hotel !

Everyone

Loved the area and the people working there! Wish the pool was different but it's close enough to the beach where it doesn't matter!

By , from P on Jul 3, 2017

Review comment responded on Jul 10, 2017

Thanks for staying with us. We appreciate your feedback!

2

nice hotel disappointed with staff

Everyone

This hotel is not on the beach as Orbits advertises it to be. It is in a nice location and the property is well maintained.we may have hit the cleaning staff on their worst day because we never got our room cleaned. This is truly not typical of this hotel so I'm willing to give them a pass on this stay.

By , from nichigan on Jun 1, 2017

5

great value

Everyone

Great location and value! Clean hotel and th wonderful amenities.

By on Apr 14, 2017

4
Everyone

Nice location, staff was great, room was comfortable and clean.

By on Apr 12, 2016