I am so sorry for this review but unfortunately I do not believe this hotel should be considered a 4-star hotel. It is very outdated and was not very clean. Our non-smoking room smelt like cheap perfume the first day and progressed to a full blown cigarette smell the last two days. Overall this hotel would need a complete renovation to meet the standards of a quality 4-star hotel. It was a bit disappointing.
Very clean hotel, with access to lots of fun stuff to do. A/C was working great...YIPEEEEEE!!! Staff were all very nice. Would book again, for sure.
I loved the view of the beach from my room. An my room was very spacious and they offered great assistance to visitors. Overall they had great cleanliness and kept everything in good condition.
It had roaches crawling on the bathroom floors and the view was terrible. Unable to get my money back
my only complaint are the beds. it was like sleeping on bricks. the linens were nice and fluffy but those mattresses are horrible. i had the worst 2 nights sleep
The mattress was totally worn out! It was like sinking into quick sand when you got in. Pool is a 'wading pool' at best.... 3ft?! Location is good. Overall impression OK but nothing stands out.
We booked 2 nights for my boyfriends birthday and they upgraded us to a suit it was so beautiful
It was very convenient for the competition and the staff was amazing
Didn’t appreciate the concierge Sherry lying to us about the resort property presentation
Very nice hotel and the staff was great. Only thing we didn't like is that we couldn't control the temperature in the room as it would get very hot at night and we had the thermostat away at 66 degrees.
It was a very good experience that people are friendly and the hotel is nice and clean
I love everything in this hotel. However, on the second day, the staff didn't clean our room. it was kinda embarrassing when we came back to our room and faced not cleaned room. But the front desk staffs were kind hotels were clean and service was good :)
Nice room. Pool is way too small. Have to pay for parking and no access to hotel from parking garage. Staff very nice. No free continental breakfast.
Nice hotel with great customer service was in walking distance to all the events we was attending on our vacation
1. room was not at all what was reserved and was told too bad this is what you get 2. air conditioning did not work 3. paid additional for parking and was locked out of garage at night. No notice anywhere that garage closes at a certain time. Had to park in the convention center lot which was empty and dark (no lighting) . Not safe to walk from car to hotel at all 4. hours of operation for coffee bar and restaurant are short. Only thing open late for food is the bar. 5. Stay somewhere (anywhere _ else . Certainly pay way too much for so little
If you book through a third party you are not guaranteed the room you request. The hotel was not accommodating they said oh well it’s not our problem you booked through them even though I booked my room over six months ago. I requested two double beds for four adults and was given a room with 1 king size bed and a twin rollout and told to make a pallet on the floor for the other person. Absolutely unacceptable.
Good location, the parking deck isn't super easy to access (ie, not attached), and I didn't receive proper info at checkin. I booked Club level for the breakfast and happy hour. I specifically asked about it, they didn't give me the proper info -- or the separate keycard required to access said Club. I was very frustrated, and therefore cannot recommend.
Sheraton Myrtle Beach places you within a mile (2 km) of popular attractions like Myrtle Beach Boardwalk and SkyWheel Myrtle Beach. This 400-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a cocktail bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.
All 400 rooms feature refrigerators, coffee makers, and laptop-compatible safes. 32-inch flat-screen TVs come with digital channels and pay movies. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. Phones, ironing boards, and desks are also standard.
At Sheraton Myrtle Beach, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 8 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a conference center, a 24-hour business center, and a computer station.
I am so sorry for this review but unfortunately I do not believe this hotel should be considered a 4-star hotel. It is very outdated and was not very clean. Our non-smoking room smelt like cheap perfume the first day and progressed to a full blown cigarette smell the last two days. Overall this hotel would need a complete renovation to meet the standards of a quality 4-star hotel. It was a bit disappointing.
Very clean hotel, with access to lots of fun stuff to do. A/C was working great...YIPEEEEEE!!! Staff were all very nice. Would book again, for sure.
Hi Cheryl. Thanks so much for taking the time to share your review. We are thrilled to hear you enjoyed your time with us and we hope to see you again soon.
I loved the view of the beach from my room. An my room was very spacious and they offered great assistance to visitors. Overall they had great cleanliness and kept everything in good condition.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
It had roaches crawling on the bathroom floors and the view was terrible. Unable to get my money back
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
my only complaint are the beds. it was like sleeping on bricks. the linens were nice and fluffy but those mattresses are horrible. i had the worst 2 nights sleep
Thanks for staying with us. We appreciate your feedback!
The mattress was totally worn out! It was like sinking into quick sand when you got in. Pool is a 'wading pool' at best.... 3ft?! Location is good. Overall impression OK but nothing stands out.
Thanks for staying with us. We appreciate your feedback!
We booked 2 nights for my boyfriends birthday and they upgraded us to a suit it was so beautiful
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
We’re sorry to hear you were unhappy with your stay. Thank you for letting us know so that we can work hard to improve