4/10 Malo
Celia Perry
1 mar. 2026
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
The view was perfect. The pool and hot tub facilities were the best part of the property and the best maintained. . The unit itself was poorly maintained. The living room furniture was cheap and mismatched. There were open tears on the couch. The paint on the bathroom door inside and out were incomplete. There was dust/sand on the countertops and the ice bucket. The fridge didn’t cool enough to keep even drinks. The freezer was in need of defrosting. There was no hot water for the shower until we used the access panel and turned it on. The maintenance man told us just to run the water a while. Staff were inattentive and rude. They remained seated throughout interaction with guests and mostly had their noses in their phones. My son was confronted by the security guard at the pool closing time with a hand gesture to get ‘up’. Then told you’ve got 5 minutes. Not friendly at all. There were dogs that were well above the weight limit including one in the unit next to us who barked when its owner went to dinner (we were told by front desk). Security codes for the room was way too long and cumbersome to operate. The side doors of the indoor pool were left open allowing access from the beach and street. So much for security. Very disappointed.
Celia Perry
Se hospedó 4 noches en febrero de 2026