10/10 Excellent
Mark
Jan 17, 2026
Liked: Cleanliness, amenities, property conditions & facilities
I have an amusing story to tell you folks about my stay. It turns to be simpler than you would think to accidentally lock yourself out of the room.
I tried opening the L-shaped security flange with the door already open while I stepped out to get some ice. With the old, longer, wishbone-type security lock, doing this will block the door from closing all the way. But such is not the case w the new security bracket that was on the door of Room 109. (I should have known better as soon as I saw it!) Instead of keeping the door from closing, the door went all the way shut and ended up bumping that flange with just enough of the flange sticking out that it caught on the door and fully extended when we tried once again to open the door.
Ryan from the front desk tried a number of different ways to open it, but had no luck. (This was at around 9-10pm, if I remember correctly.). So Ryan called Wayne, the maintenance engineer, who had already gone to sleep. He had to get dressed and drive to the hotel. He wisely brought a short length of wire, and managed to bend it in several places so that in very little time, it worked to push the security flange fully out of the way, and then we were able to open the door once again.
As you might imagine, this became an oft-repeated story and a source of much amusement with my family and friends during the week of my stay!
I’d like to thank Ryan and especially Wayne for tending to this minor catastrophe and getting me back into my room!
Mark
Stayed 4 nights in Jan 2026