Shower was horrible, no breakfast even though advertised , bathroom in pretty bad condition, could be clearer, staff was excellent , very friendly with great attitudes. Probably needs better management.
Great location. Breakfast was very good. Bathtub/shower spigot would not stop running water. Wasted a lot of water everyday. Reported the leaking water to the front desk. The refrigerator did not work well. The hotel seems to have a lot of deferred maintenance issues.
Nice hotel. Good breakfast. Weak coffee. Old and worn bath towels. Convenient location with olenty of restaurant options and lots of gas stations. Will stay again.
There was a breach in communication, Orbitz did not update my itinerary with my hotel. Hence the new night scheduled was not updated. My family drove 6 hours with a disabled family member. When my family arrived a new payment had to be invoiced in order to be offered keys to a room, meaning I had to pay two times for the same night. My family had to wait approximately an hour to “reserve” the new night. Overall, an extremely unpleasant and uncomfortable experience that left a very bad taste in my mouth. Will definitely think twice about using Orbitz services in the future and do not feel comfortable recommending to my loved ones.
Staff was very friendly and our room was super clean! It was very comfortable stay!
Clean, great location, friendly staff! Would stay again if in the area!
Overall, everything was fine. However, there was cigarette smell coming from the bathroom vents.
The room smelled dirty the faucet in the bathroom was licking. It was a bad experience. I won’t be staying there any more.
Nice employees. We were skeptical about staying on the 1st floor of the hotel however, there were barrier doors which were closed after hours. We felt safe. Decor was beautiful and grounds are well kept. Thanks for a nice time
Room was clean and plenty of room!! Bed was comfortable !! Curtains are very worn , holes in them!! Telephone was not working and refrigerator wasn’t working ! What’s up with that ??? Staff needs tone better informed , two different people giving two different answered !!! The young lady was polite when I checked out but just said she would have the refrigerator and phone checked out , well as far as I’m oncerned that’s part of the package and it should have been checked before I got the room !i felt I should get a little refund or something !! She just kept saying she’s sorry !!i Don’t know if I would ever stay here again !! Quality was bad !! Thank you
Located 1.7 mi (2.7 km) from Floragold Park, Best Western Plus Villa Del Lago Inn is within a 5-minute drive of Patterson City Hall. This 82-room hotel welcomes guests with conveniences like free breakfast, free self parking, and a gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge.
Guests can expect WiFi and TVs with pay movies. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also standard.
Guests staying at Best Western Plus Villa Del Lago Inn enjoy a gym, free WiFi in public areas, and a spa tub. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Shower was horrible, no breakfast even though advertised , bathroom in pretty bad condition, could be clearer, staff was excellent , very friendly with great attitudes. Probably needs better management.
Hello Vance,Thank you for your feedback we will be reviewing this and seeing where we can improve. We wish you safe travels
Great location. Breakfast was very good. Bathtub/shower spigot would not stop running water. Wasted a lot of water everyday. Reported the leaking water to the front desk. The refrigerator did not work well. The hotel seems to have a lot of deferred maintenance issues.
Hello, Thank you for your review and feedback. We will have maintenance look in to these issues. Travel Safe.
Nice hotel. Good breakfast. Weak coffee. Old and worn bath towels. Convenient location with olenty of restaurant options and lots of gas stations. Will stay again.
Hello Weyland, We appreciate the feedback! Travel Safe!
Thank you for taking the time to fill out this review. We hope you will come stay with us again soon.
There was a breach in communication, Orbitz did not update my itinerary with my hotel. Hence the new night scheduled was not updated. My family drove 6 hours with a disabled family member. When my family arrived a new payment had to be invoiced in order to be offered keys to a room, meaning I had to pay two times for the same night. My family had to wait approximately an hour to “reserve” the new night. Overall, an extremely unpleasant and uncomfortable experience that left a very bad taste in my mouth. Will definitely think twice about using Orbitz services in the future and do not feel comfortable recommending to my loved ones.
Thank you for taking the time to provide us feedback on your booking experience. We are sorry that this was a hassle and hope to be able to better serve you in the future.
Staff was very friendly and our room was super clean! It was very comfortable stay!
Thank you for your 5 of 5 review! We are so delighted to know that your rooms was clean and comfortable. As always, safe travels.
Clean, great location, friendly staff! Would stay again if in the area!
Hello Jose,Thank you for your 5 out of 5 review. We wish you safe travels.