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Peruvian restaurant very expensive and just ok, except they had great empaenadas

This 5-star hotel is so beautiful. The staff is so helpful. The valet is so friendly and attentive. No matter who you are, what car you drive in, they ALWAYS made you feel worth it. The greeters at the door or at the front of the door were so helpful and always opened the door. AMAZING HOTEL!

Though handicapped by Covid with restaurants closed, the staff was courteous and the facilities were clean.

The hotel location is just very amazing, the staff is very friendly, really enjoyed the stay, will surely be staying at this hotel again.

the pool is amazing - breath-taking. The hotel is absolutely stunning.

The hotel is beautiful and well maintained. However, it needs to focus more on enhancing customer services and experience. It was difficult to get answers to simple questions from the hotel staff.

Bed jammed against wall. Pool on 5th floor and very small - no shade. No chair to sit in cramped room. Only a few chairs on bottom floor to sit in non-relaxing environment. For the money spent, we were extremely disappointed. Also, they never had wash cloths available- really?

Good hotel, great staff. Would be great if the hotel allowed extended checkout and allowed the use of the pool/beach past 12 pm on the day of checkout, we had a very late flight and weren't allowed to use the pool or the beach past 12 pm. Very inconvenient especially with kids.

The art and decor of the property was very good taste and not too overwhelming while very unique.

Everything was perfect, clean inside and out. My wife loved the beach view from the balcony. We made a movie out there.

I like that it was all-inclusive and top notch. The staff was friendly and knowledgeable.

Always clazzy! Room with decent size. Hotel shows a bit its age but still very upscale!

Great location. The pool deck and view of the bay are special. Rooms are equipped reasonably for bringing in and enjoying food and drink. Wouldn’t say that you can expect to be able to cook but adequate for wine/cheese/crackers etc. We liked walking and SoBe is suitable for it in December so the ...

Excelente hotel, buena atención, buena comida, buena rumba

Amazing location in Surfside. Beautiful setting! Understaffed hotel, but got what I paid for! If you are looking for a nice hotel in surfside for a reasonable price, look no further! Staff was nice, just go in with expectation that this isnt a luxury resort and you will have a wonderful time.