Skip to main content
Beginning of main content

Embassy Suites by Hilton Miami International Airport

3.5 out of 5.0

Recent guest reviews

Booked well in advance but when I arrived at 1:30 am, they could not provide a room. I had to be transferred to another hotel and that took another hour-with two small children. Very disappointing.

Service from staff was outstanding. Condition of hotel is a bit tired, however they are in the process of remodeling. Breakfast average, but evening cocktails were great. I just wish this hotel did not have so much noise from the airplanes and trains. Probably would not stay here again.

We stayed two nights and the experience was good the only thing I have to complain is the smell of the room it was horrible like humid and old that made my stayed not really comfortable; besides that the facilities were good and the breakfast was delicious. As a recommendation I should mention on the last day was a power outage and we had to use the stairs which didn’t have emergency lights and we had and infant and a kid plus the luggage so it was very dangerous without a light so they should put that ASAP if those power outages are common.

This hotel is working on a re-model and it looks like it will be very nice when they are done. Many of the main common areas, lobby, breakfast, and reception areas are already done and look great. It is a work-in-progress, but in the meantime, the staff seem to be doing their best to make your stay a good one. Rooms were comfortable and clean and up to par for Embassy Suites standards. Breakfasts was set up so that if you did not wish to stand in line for cook-to-order, you could still get a hot buffet as well as additional food without waiting forever.

The staff at the Hotel was Very nice and helpful. They went above and beyond to accommodate me! Thank you very much! The hotel is under remodel and it looks like it is going to be beautiful. The only thing is that the room was freezing and the thermostat was set at a temperature. I was cold outside that day and the heat really needed to be on. They did bring me a heater for the room.

The hotel staff would lie when you asked them questions about hotel. They were under construction and sometimes you could be sitting in the lobby or on the computers that didn’t work and could be getting hit with plaster from the workers. This is the worst embassy suites that I have stayed in. It should have been closed for renovations of a new front desk. It needed more than front desk renovations. The worst issue that I had on top of getting hit with plaster and the disgusting breakfast buffet. Was that the locks were upside down on the door. Meaning instead of when you put the card reader in the door you push the handle down. At this hotel you would put the card reader in and push the handle up to get in the door. And the hotel staff acted like that was normal.

We had a late check in paid in full the room wasn’t ready we had to wait until 1 AM then the room was dirty horrible experience

Under construction. Not enough parking. Public bathrooms were really dirty. Pried open elevator doors twice. Room was nice. Pool was dirty. Definitely time for the renovation work.

My experience was bad the first night. They then tried to accommodate me. I was not told the whole place was under renovation when o got there!!?? I was using this hotel before and after my cruise. When it gets done it should be nice. The rooms need updating too

This is a great hotel that will be better once the renovations on the common areas are finished.

room was dirty and outdated, carpet dirty and bathroom not cleaned

Room dirty, dirty Lobby, restaurant food not cooked,

I asked for a non smoking room, but was placed in a smoking room. I made this known to the guest relations, I was informed that they will rectify this, when I came back to move in to the non smoking room, I was told that it was given to other guest. The guest relations offered to move to another hotel if I can find one; since this was late at night, I could not get another hotel room even if I wanted. I been coughing since I had to spend the night in the room. I did explain to the guest relations staff that I have adverse reactions to cigarette smokes. I will have to go see my doctor for prescription cough medication.

Nice hotel, excellent breakfast and airport shuttle to and from was important to us.

It was a nice hotel. Old buildings and decor but pleasant. Breakfast is the best!!

I asked to change the credit card I had on file to my American Airlines Advantage card. The person who checked me in appeared to do that. The next morning, the person who checked me out said she would be charging my American Express account. I explained to her that that had been done the night before. She said this was not so.... Disorganized...inefficient service.

I would think that Hilton would only want their name on something a little better than this. I am a Marriott Elite member and this is what I get for breaking my loyalty for one night.

The hotel was roomy. Very spacious. Liked they had Airport shuttle but you have to be prepared to flag it down because it will pass you by. Also liked they had breakfast. For it to be a Miami hotel it was very dark and dingy looking but it's ok. Bathroom was very outdated and brown spots on ceiling. Not what I'm use to. It's ok as it was late and I wasn't vacationing there. We were headed to the cruise ships so that's my focus.

Excelente, limpio,buenísima la atención,la comodidad, excelente servicio.buena vista,amplió,

Hotel is being renovated. Common areas for breakfast and manager reception were very cramped. People sat around talking at tables when others were looking for a place to sit. Room was comfortable and clean.

3974 NW South River Drive Miami FL

Hotel highlights

  • Free cooked-to-order breakfast
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Embassy Suites by Hilton Miami International Airport places you within a 15-minute drive of popular attractions such as Miracle Mile and James L. Knight Center. This 318-room, 3.5-star hotel has conveniences like an outdoor pool, a free airport shuttle, and a fitness center. It's near the airport and also within a 15-minute drive of Jungle Island and Vizcaya Museum and Gardens.


Dining

Start your day off right with a free cooked-to-order breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 318 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with separate bedrooms and living rooms. LCD TVs come with pay movies and video-game consoles, and guests can stay connected with WiFi. Bathrooms have hair dryers and designer toiletries. Sofa beds, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At Embassy Suites by Hilton Miami International Airport, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Parking is USD 19.00 per night (USD 25.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 13 meeting rooms, and a 24-hour business center.

Guest reviews for Embassy Suites by Hilton Miami International Airport

Everyone (33) Couples (41) Business (15) Family (28) Friends (11) Other (8)
1
Everyone

Booked well in advance but when I arrived at 1:30 am, they could not provide a room. I had to be transferred to another hotel and that took another hour-with two small children. Very disappointing.

By on Mar 26, 2018

4

too close to the airport.

Everyone

Service from staff was outstanding. Condition of hotel is a bit tired, however they are in the process of remodeling. Breakfast average, but evening cocktails were great. I just wish this hotel did not have so much noise from the airplanes and trains. Probably would not stay here again.

By , from Toledo Ohio on Feb 12, 2018

4

close to airport

Everyone

We stayed two nights and the experience was good the only thing I have to complain is the smell of the room it was horrible like humid and old that made my stayed not really comfortable; besides that the facilities were good and the breakfast was delicious. As a recommendation I should mention on the last day was a power outage and we had to use the stairs which didn’t have emergency lights and we had and infant and a kid plus the luggage so it was very dangerous without a light so they should put that ASAP if those power outages are common.

By , from Los Angeles, CA on Feb 4, 2018

4

making themselves better!

Everyone

This hotel is working on a re-model and it looks like it will be very nice when they are done. Many of the main common areas, lobby, breakfast, and reception areas are already done and look great. It is a work-in-progress, but in the meantime, the staff seem to be doing their best to make your stay a good one. Rooms were comfortable and clean and up to par for Embassy Suites standards. Breakfasts was set up so that if you did not wish to stand in line for cook-to-order, you could still get a hot buffet as well as additional food without waiting forever.

By on Jan 23, 2018

Review comment responded on Feb 17, 2018

Thank you for your comments. I do hope to see you again once all renovations are completed.

5

nice hotel with a great staff

Everyone

The staff at the Hotel was Very nice and helpful. They went above and beyond to accommodate me! Thank you very much! The hotel is under remodel and it looks like it is going to be beautiful. The only thing is that the room was freezing and the thermostat was set at a temperature. I was cold outside that day and the heat really needed to be on. They did bring me a heater for the room.

By , from Las Vegas on Jan 12, 2018

1

horrible hotel

Everyone

The hotel staff would lie when you asked them questions about hotel. They were under construction and sometimes you could be sitting in the lobby or on the computers that didn’t work and could be getting hit with plaster from the workers. This is the worst embassy suites that I have stayed in. It should have been closed for renovations of a new front desk. It needed more than front desk renovations. The worst issue that I had on top of getting hit with plaster and the disgusting breakfast buffet. Was that the locks were upside down on the door. Meaning instead of when you put the card reader in the door you push the handle down. At this hotel you would put the card reader in and push the handle up to get in the door. And the hotel staff acted like that was normal.

By , from New york on Jan 6, 2018

1

really?!

Everyone

We had a late check in paid in full the room wasn’t ready we had to wait until 1 AM then the room was dirty horrible experience

By on Dec 30, 2017

3
Everyone

Under construction. Not enough parking. Public bathrooms were really dirty. Pried open elevator doors twice. Room was nice. Pool was dirty. Definitely time for the renovation work.

By on Dec 30, 2017

2

under renovation when i had my booking.

Everyone

My experience was bad the first night. They then tried to accommodate me. I was not told the whole place was under renovation when o got there!!?? I was using this hotel before and after my cruise. When it gets done it should be nice. The rooms need updating too

By , from Michigan on Nov 22, 2017

5

a great hotel

Everyone

This is a great hotel that will be better once the renovations on the common areas are finished.

By , from Rio de Janeiro on Nov 13, 2017