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Recent guest reviews

Kinda pricey,, but service is excellent,, parking is only valet 55$ a day so allow 10-15 min till you have your car ready .. also one side of the hotel is ocean front but doesn’t get any sun ,, overall it was a great stay,, staff are friendly ,, will definitely do it again

When i arrived to hotel , they don't have rooms available . They don't back money back for may paid room

When we checked in I gave them 3 bags to store because my room wasn’t ready Later on they called me to come to get my keys and told me that they going to bring the bad in to the room So they brought 3 bags and a jacket that was on top of one bags I told to the guys that this is not my jacket so he take it and then I realize that the bag is not my as well so the guy that brought me the bags took it back and went to look for my back Later on they were asking maybe I am an idiot and switched my bags when I was flying I wasn’t I came from other place To make the story short They never find and corporate office is dealing with that and we going to make insurance claim on Monday They just ruined our 2 days stay and never even apologized And everyday when I was asking if they found my bad they were looking at me like I am from the moon Now to buy what they lost we gonna spend a lot of money and we never even had anyone sad sorry They did not care

Very good place to stay even throw pandemic Very clean very friendly and very good located hotel

Amazing hotel, service near all the shopping stores and restaurants. Love that place.

Collins Avenue Bal Harbour FL

Hotel highlights

  • Walking distance to Bal Harbour Shops and Surfside Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

The St. Regis Bal Harbour Resort places you next to Bal Harbour Shops and within a 10-minute stroll of other popular attractions like Surfside Beach. This 216-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Relish the Greek cuisine at Atlantikós, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The St. Regis Bal Harbour Resort's 216 rooms provide furnished balconies, iPod docks, and minibars. Guests can expect free WiFi and 42-inch LCD TVs with DVD players and pay movies. Beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, safes, and phones are other standard amenities.


Property features

Guests of The St. Regis Bal Harbour Resort have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. Valet parking is available for USD 48.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed, Non Smoking, Oceanfront

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Oceanfront

1 King Bed | Sleeps 4

Royal Suite, 2 Bedrooms, Non Smoking, Oceanfront

2 King Beds | Sleeps 5

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

2 Queen Beds | Sleeps 4

Guest reviews for The St. Regis Bal Harbour Resort

Everyone (2) Couples (1) Family (4)
5
Partner Couples

Kinda pricey,, but service is excellent,, parking is only valet 55$ a day so allow 10-15 min till you have your car ready .. also one side of the hotel is ocean front but doesn’t get any sun ,, overall it was a great stay,, staff are friendly ,, will definitely do it again

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

Dear Guest, we are glad you had a great stay at The St. Regis Bal Harbour Resort and that you loved the service provided by our devoted team. We appreciate your business and cannot wait to welcome you back soon. Sincerely, Gregory Polino, Market General Manager, The St. Regis Bal Harbour Resort

1
Business Business

When i arrived to hotel , they don't have rooms available . They don't back money back for may paid room

By on Feb 5, 2021

Review comment responded on Feb 6, 2021

Dear Guest, we appreciate you taking the time to provide feedback, and we have not been made aware about any guests who may have not been granted their booked reservation. As your review is anonymous, we would appreciate additional information to identify your reservations so we may properly investigate and follow up. Please reach out to: Estephanie.Pastor@stregis.com. Thank you. Sincerely, Gregory Polino, Market General Manager, The St. Regis Bal Harbour Resort

1
Family

When we checked in I gave them 3 bags to store because my room wasn’t ready Later on they called me to come to get my keys and told me that they going to bring the bad in to the room So they brought 3 bags and a jacket that was on top of one bags I told to the guys that this is not my jacket so he take it and then I realize that the bag is not my as well so the guy that brought me the bags took it back and went to look for my back Later on they were asking maybe I am an idiot and switched my bags when I was flying I wasn’t I came from other place To make the story short They never find and corporate office is dealing with that and we going to make insurance claim on Monday They just ruined our 2 days stay and never even apologized And everyday when I was asking if they found my bad they were looking at me like I am from the moon Now to buy what they lost we gonna spend a lot of money and we never even had anyone sad sorry They did not care

By on Jan 23, 2021

Review comment responded on Jan 25, 2021

Dear Mr. Smirnov, We are aware of your incident outlined and apologize for the disappointing experience. We appreciate your concerns; I assure you that our Security Management team has been investigating your loss and has escalated this incident to our claims department. If you have any further concerns please feel free to reach out to us and our Director of Security, Leonard Flynn, will be happy to assist you. We are very grateful for your feedback and your patience in this matter. Thank you for your time; you have our assurance that we will address your comments appropriately. Gregory A. Polino Market General Manager

5
Family Business Business

Very good place to stay even throw pandemic Very clean very friendly and very good located hotel

By , from LA on Dec 9, 2020

Review comment responded on Dec 10, 2020

Dear Alex, thank you for taking the time to share that your stay at The St. Regis Bal Harbour Resort was perfect in every way. We are pleased to know that our superb hospitality and ideal location made such a great impression. Our resort offers a haven of oceanfront elegance, refined luxury, and flawless service. We look forward to having you visit with us again and wish you all the best with your travels. Sincerely, Gregory Polino, Market General Manager, The St. Regis Bal Harbour Resort

5
Family Family

Amazing hotel, service near all the shopping stores and restaurants. Love that place.

By , from New york on Jul 7, 2020

Review comment responded on Jul 13, 2020

Dear Ella, Thanks for sharing your experience... we are delighted you had a great stay and enjoyed all that Bal Harbour has to offer... we look forward to welcoming you back again in the future. Warmest, Gregory Polino General Manager

5
Everyone

By on Aug 26, 2019

4
Everyone

By on Feb 21, 2019

The St. Regis Bal Harbour Resort

9703 Collins Avenue, Bal Harbour, FL 33154
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