Convenient to stay the night before a cruise. The hotel bar had no beer and ridiculously priced for mixed drinks with flat pop. Could not shower in the morning due to no hot water. When speaking to hotel staff, they stated that there may have been a water main break and that’s why there was not hot water or water pressure.. either way... we all needed showers And we’re not happy. Hotel shuttle to cruise port was fast
it's all a bit old and WELL used... they need an extreme makeover... the breakfast was nice though :)
the staff was so great ,eager to assist you in any manner. food was very good,and was available early morning for those on early flights. thank you for your service
The room's furniture is old fashion, the mattress too soft and the shower's towels were too fin
Very poor service ....no parking spots.no ac had to change the room and. Terrible. Bbreakfast
The price. In the hotel was 417 for two nights and with you was 526 dollars. Was 100 dollars more. I didn't like that.
When we checked in, Michael was so polite and professional. He has such a great attitude, a real asset to the organization! Loved the location, close to the airport and downtown. Breakfast was good, too!
Close to airport and had a free shuttle for the airport and cruise terminal.
Can’t rate the place because we didn’t stay there. Be aware that there is a Comfort Suites and a Comfort Suites and Inn within a block of each other, using the same airport shuttle. We guessed the wrong one but it didn’t matter. When desk clerk called our hotel he was told they cancelled our reservation because they couldn’t get our credit card to work. They had our email and phone info. With rates pushing $200 you would think they could have had the courtesy to contact us. Nonetheless the other Comfort place had a room and we saved $40 over what we had reserved. The place we stayed at was OK. Friendly helpful staff and appeared to be recently renovated. Not very soundproof though, and it was obvious in the morning that the housekeeping staff enjoyed working with each other, while the family next door enjoyed time with the kids.
Like the location. Unlike the clean, poor condition!
Not enough towels and washclothd. One person alone at desk in the evening
Close to a gas station and various restaurants. Loved the beds and pillows. Elevator got stuck and would not open, the electrical socket by one of the beds would not work and there were no instructions on how to operate the clock radio.
It shows its age and it is in partial disrepair, but still in a great location
Located within 2 miles (3 km) of Miami Jai Alai, Comfort Suites Miami Airport North is within 3 miles (5 km) of Grapeland Water Park. This 102-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Quench your thirst with a drink at the bar/lounge.
The 102 accommodations feature sitting areas. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and microwaves are other standard amenities.
At Comfort Suites Miami Airport North, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Dear Valued Guest, Thank you for being loyal to our brand and for choosing our hotel. We are thrilled to know we met all your expectations and you had a great stay. We appreciate you taking the time to share your experience and we look forward to serving you again soon. Best Regards, Director of Customer Service
Convenient to stay the night before a cruise. The hotel bar had no beer and ridiculously priced for mixed drinks with flat pop. Could not shower in the morning due to no hot water. When speaking to hotel staff, they stated that there may have been a water main break and that’s why there was not hot water or water pressure.. either way... we all needed showers And we’re not happy. Hotel shuttle to cruise port was fast
Dear Bsal, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Director of Guest Services
it's all a bit old and WELL used... they need an extreme makeover... the breakfast was nice though :)
Dear Kenny, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Director of Guest Services
Thank you for your recent feedback. Our goal is to create an exceptional experience for every guest, every time, and we are delighted that you enjoyed your stay here. We can't wait to share a bit more of our hospitality with you during your next visit! Warm Regards, Director of Customer Service
Dear Valued Guest, We're delighted we could provide you with a stellar stay! We hope to see you again soon. Warm Regards, Director of Customer Service
Dear Valued Guest, We are thrilled you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Director of Guest Services
the staff was so great ,eager to assist you in any manner. food was very good,and was available early morning for those on early flights. thank you for your service
Dear Valued Guest, We are thrilled you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Director of Guest Services
The room's furniture is old fashion, the mattress too soft and the shower's towels were too fin
Dear Valued Guest, Thank you for leaving us a review regarding your stay. We truly appreciate your feedback and sorry to hear we did not meet your expectations during your trip. We hope to welcome you back next time you you are in the area. Warm Regards, Director of Customer Service
Very poor service ....no parking spots.no ac had to change the room and. Terrible. Bbreakfast
Dear Majid, First we would like to thank you for staying with us and we sincerely apologize for not providing you with a more positive experience. We have shared your comments with our department leaders so we can ensure that all the processes that are in place to eliminate these issues get corrected immediately. We would love for you to give us another chance in the future, as we can assure you that our team is dedicated, and available 24 hours a day, to serving our guests and providing 100% guest satisfaction. Warm Regards, Director of Customer Service
Dear Valued Guest, Thank you for your review. We’re happy that our property met your travel needs. We look forward to hosting you again soon. Warm Regards, Director of Guest Services