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Ramada Plaza by Wyndham Marco Polo Beach Resort

3.0 out of 5.0
Overview Reviews Amenities & Policies
19201 Collins Ave, Sunny Isles Beach, FL
1-844-663-2269
2.9
out of 5
Average Guest Review
See all 204 reviews
Room cleanliness 3.0
Service & staff 3.0
Room comfort 3.0
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

The bathroom was a little dingy. The patio door was hard to open. But otherwise everything else is very nice.

Room was old and damaged also window glass fell on my nephews leg

This a very rundown hotel. It looks awful inside. The staff is rude. Very unprofessional and impudent management. This hotel should be avoided. Very bad place to stay.

Signs everywhere of properties age and ridiculous hotel fees but it did have a nice beach area.

Location, location, location... great, staff was awesome.. no problems encountered. Unfortunately we didn’t eat there, but from what I could see looked pretty good.. $$ reasonable. Minor downside some parts of the resort was a little musty /damp smell... BUT for the $$$ .. not bad. Rooms were clean, Plenty of towels, full size refrigerator, microwave etc. Friendly place... will definitely be back in August.

For the price charged for a room the hotel is satisfactory. Room is large and clean with full kitchen including stove with oven and large fridge with freezer. However in general hotel appearance is dated and showing its age. Needs updating. Pool is large but many kids. There are other locations at same price or less with more modern facilities. Orbitz did not do service in giving me this place at the price I paid. Warning..look more carefully at hidden costs like addition of so-called "resort fee" and for rental apartments in the area more midern, with balcony and cheaper.

Beautiful place everything clean and safe. I had a good time there. I highly recommend this place

Old,worn down hotel. The facility is not maintained, paint peeling in rooms, bathroom fixtures rusty. Property exterior not maintained. Horrible experience, I do not recommend.

It is a great location of this property. They have nice pool and it is relatively cheap if to compare with other properties which are next to the shore.

My whole family arrived at 3pm, but regular check-in was 4pm. We had reserved three rooms, and they only had 2 rooms ready at 4pm, and the third room wasn’t ready for nearly 30 minutes later. They said they would call us when the room was ready, but they never called at all, we had to call them??? I’v Stayed at Motel 6, that was cleaner and in better condition then this overpriced hotel!!!

If I were Ramada or Wyndham, I would be embarrassed at the condition of this hotel. Furniture that looks like they bought it at a garage sale.

Amazing views pool and beach was amazing. Only problem I had was first thing tv/WiFi wasn’t working I called front desk they sent some guy on drugs to fix it i right away told him it’s fine. Second problem I had was mini kitchen area had these small little bugs running around. Wish I was able to take a picture. But that turned us off from even making anything to eat there.

Right on the beach, easy to commute to many areas around Miami. Need over all renovation, rooms, lobby, elevators

We like the location the staff was nice but the hotel overall is run down with lots of paint chipping, remodel needed especially the bathrooms in our room which was subpar. The restaurant food was not very good. I would say over priced for the quality of the hotel but location was great.

This property is old and out dated and need to be completely renovated. Orbitz, shame on you for not letting us know about the added fees we got hit with when we went to check in.

Right on the beach and was priced right. Staff was very friendly. Noise was a little much, but understandable, since it was Spring Break!

Room was not clean at all. Washrooms were terrible.

19201 Collins Ave Sunny Isles Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located 2.2 mi (3.6 km) from Oleta River State Park, Ramada Plaza by Wyndham Marco Polo Beach Resort is within a 10-minute drive of other popular attractions like Gulfstream Park Racing and Casino. This 237-room, 3-star resort has 3 restaurants, an outdoor pool, and free in-room WiFi.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Ramada Plaza by Wyndham Marco Polo Beach Resort features an outdoor pool, a children's pool, and a fitness center. Valet parking is available for USD 20 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking, Partial View

Queen 2 | Sleeps 4
from $90

Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking, City View

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Oceanfront

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking, Oceanfront

King 1 | Sleeps 3

Guest reviews for Ramada Plaza by Wyndham Marco Polo Beach Resort

Everyone (106) Couples (33) Business (13) Family (30) Friends (6) Other (13)
4
Everyone

The bathroom was a little dingy. The patio door was hard to open. But otherwise everything else is very nice.

By on Jun 5, 2019

Review comment responded on Jun 6, 2019

Thank you for including Ramada Plaza Marco Polo Beach Resort in your travel plans. We are delighted to read you had an overall nice stay and that you liked most aspects of our hotel. However, we are sorry for the cleanliness issues you had in your room. Your feedback has been shared with the housekeeping team so that they can be more diligent about their work. We hope you consider us again the next time your travels bring you to our area. Thank you, Guest Relations

2
Families Families

Room was old and damaged also window glass fell on my nephews leg

By on Jun 1, 2019

Review comment responded on Jun 2, 2019

Thank you for being our guest. Please accept our apologies for the issues you and your family had with your accommodations. Your feedback has been shared with the respective team members to have a quick review of your room. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We would like to regain your trust and hope to serve you again in the future. Thank you, Guest Relations

1
Family with small children Families

This a very rundown hotel. It looks awful inside. The staff is rude. Very unprofessional and impudent management. This hotel should be avoided. Very bad place to stay.

By on May 30, 2019

Review comment responded on May 31, 2019

Thank you for being our guest. Please accept our apologies for not meeting your expectations with our hotel and with the service provided by our staff. We value your feedback and will use it to ensure we are more consistent in our service levels. We will also share your comments with the people in our organization who are responsible for formulating plans for future renovations. We hope you will give us another chance to prove ourselves on a future visit. Thank you, Guest Relations

3
Partner Couples

Signs everywhere of properties age and ridiculous hotel fees but it did have a nice beach area.

By on May 29, 2019

Review comment responded on May 30, 2019

Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve you in the future. While we are older than some properties in the area, we consistently receive praise for our service and hospitality. We will make note of your comments as we continue to monitor the condition of our property and plan for upgrades and changes. Please visit us again soon. Thank you, Guest Relations

5
Partner Couples

Location, location, location... great, staff was awesome.. no problems encountered. Unfortunately we didn’t eat there, but from what I could see looked pretty good.. $$ reasonable. Minor downside some parts of the resort was a little musty /damp smell... BUT for the $$$ .. not bad. Rooms were clean, Plenty of towels, full size refrigerator, microwave etc. Friendly place... will definitely be back in August.

By , from From Another great beach community.., Clearwater, on May 22, 2019

Review comment responded on May 23, 2019

Nikki, thank you for taking the time to review the Ramada Plaza Marco Polo Beach Resort. We are glad you were impressed with our courteous associates and that you found us to be a good value. We appreciate you highlighting our location and look forward to welcoming you back soon. Thank you, Guest Relations

4
Everyone

By on May 20, 2019

Review comment responded on May 22, 2019

We appreciate your gracious rating about your stay at Ramada Plaza Marco Polo Beach Resort. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Thank you, Guest Relations

1
Everyone

By on May 20, 2019

Review comment responded on May 22, 2019

Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations or ours. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve. Thank you, Guest Relations

4
Everyone

For the price charged for a room the hotel is satisfactory. Room is large and clean with full kitchen including stove with oven and large fridge with freezer. However in general hotel appearance is dated and showing its age. Needs updating. Pool is large but many kids. There are other locations at same price or less with more modern facilities. Orbitz did not do service in giving me this place at the price I paid. Warning..look more carefully at hidden costs like addition of so-called "resort fee" and for rental apartments in the area more midern, with balcony and cheaper.

By , from Ottawa, Ont., Canada on May 15, 2019

Review comment responded on May 16, 2019

Thank you for sharing the details of your experience at Ramada Plaza Marco Polo Beach Resort. We are glad to know you were impressed with your well-equipped room and had an overall comfortable stay. However, we are sorry for your disappointment with some of the additional charges and that you were expecting a more up-to-date experience. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will come again in the future. Thank you, Guest Relations

4
Family with small children

Beautiful place everything clean and safe. I had a good time there. I highly recommend this place

By on May 7, 2019

Review comment responded on May 7, 2019

Thank you for your nice review of Ramada Plaza Marco Polo Beach Resort. It is good to know you liked our beautiful property and that you enjoyed your time with us. We appreciate your recommendation and look forward to welcoming you again soon. Thank you, Guest Relations

4
Everyone

By on May 6, 2019

Review comment responded on May 7, 2019

Thank you for rating your pleasant experience at Ramada Plaza Marco Polo Beach Resort. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Thank you, Guest Relations

Ramada Plaza by Wyndham Marco Polo Beach Resort

19201 Collins Ave, Sunny Isles Beach, FL 33160