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Recent guest reviews

Very poor. Service was not good. Had problems with tv

Hotel is not good. But if you will include breakfast it will be awesome.

Everything was so dated and looked rough. The staff wasnt especially nice or helpful either. A bit of a dump.

Close to beach and shops. Friendly and helpful staff. Nice buffet, and restaurant. Nice pool (heated) and gym. All around great stay, and great price!

Booked Oveanview but was told not available and given city view. Was given breakfast instead but not worth the extra money I paid for oveanview. Disappointed.

Extreamly loud ac unit and all i heard was noise on street no oce was n view

Great staff, great service. Would visit again, updated rooms

There was nothing unique about the property. It was the worst hotel I have ever stayed at and I feel I should get my money back. I am sending an email to the Sales & District Managers. I would never recommend this location to anyone until it is renovated

The property was awful it smells like mold its dirty and rundown. The pictures online are old. The first night no hot water we called no one came then we called again in the morning someone finally came and fixed it the shower broken the coffee maker broken finally got housekeeping on day 2 to change it.the curtains wouldnt run the balcony was dirty and i was on the second floor theres old water right underneath so mosquitos everywhere. WILL NEVER STAY HERE AGAIN...

Beautiful room, well-equipped with housewares. Lots of drawer space.

Collins Ave Sunny Isles Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Pool bar
  • Outdoor pool
  • Fitness center

Located 2.2 mi (3.6 km) from Oleta River State Park, Ramada Plaza by Wyndham Marco Polo Beach Resort is within a 5-minute drive of other popular attractions like Aventura Mall. This 237-room, 3-star resort welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 237 rooms feature microwaves, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Ramada Plaza by Wyndham Marco Polo Beach Resort features an outdoor pool, a children's pool, and a fitness center. Valet parking is offered for USD 20 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a steam room, free WiFi in public areas, and conference space.

Room options

Room, 1 King Bed, View, Oceanfront (Non-Smoking)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, Partial View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

2 Queen Beds | Sleeps 4

Guest reviews for Ramada Plaza by Wyndham Marco Polo Beach Resort

Everyone (121) Couples (36) Business (13) Family (37) Friends (6) Other (13)
1
Everyone

By on Jul 1, 2020

Review comment responded on Jul 1, 2020

We apologize for the disappointing experience you had as our guest and for the issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit. Thank you, Guest Relations

1
Everyone

By on Apr 6, 2020

1
Business Business

Very poor. Service was not good. Had problems with tv

By on Mar 23, 2020

Review comment responded on Mar 24, 2020

Thank you for your review. Please accept our apologies as well as every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Thank you, Guest Relations

3
Family with small children

Hotel is not good. But if you will include breakfast it will be awesome.

By on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you for your review. We are glad overall you had a pleasant. However, we regret not meeting some of your expectations. We value your feedback and hope to welcome you again. Thank you, Guest Relations

3
Everyone

By on Mar 14, 2020

Review comment responded on Mar 15, 2020

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Thank you, Guest Relations

3
Partner Couples

Everything was so dated and looked rough. The staff wasnt especially nice or helpful either. A bit of a dump.

By , from Grand rapids Michigan on Mar 12, 2020

Review comment responded on Mar 13, 2020

Nate, thank you for taking the time to review your stay with us. We are sorry you did not experience the best from our staff and for your less than satisfactory stay with us. Your feedback is important to us, and we will use it to improve our services going forward. We also regret that you felt our hotel needed updating. We will make a note of your comments as we continue to monitor the condition of our property and plan for upgrades and changes. Thank you again for being our guest, and we hope to welcome you again so we can provide the hospitality you should always expect from us. Thank you, Guest Relations

5
Everyone

Close to beach and shops. Friendly and helpful staff. Nice buffet, and restaurant. Nice pool (heated) and gym. All around great stay, and great price!

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

Thank you for choosing Ramada Plaza Marco Polo Beach Resort for your stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location, our pool and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon. Thank you, Guest Relations

2
Family

Booked Oveanview but was told not available and given city view. Was given breakfast instead but not worth the extra money I paid for oveanview. Disappointed.

By , from Eastvale,CA on Feb 15, 2020

Review comment responded on Feb 15, 2020

Thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. We truly apologize for not being able to give you the room you reserved. Although all of our rooms are spacious and have many wonderful amenities, we are sorry the room you requested was unavailable. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to this area. Thank you, Guest Relations

5
Everyone

By on Jan 18, 2020

Review comment responded on Jan 19, 2020

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Ramada Plaza Marco Polo Beach Resort, and we look forward to welcoming you back soon. Thank you, Guest Relations

4
Family Family

By on Jan 2, 2020

Review comment responded on Jan 4, 2020

All of us at Ramada Plaza Marco Polo Beach Resort appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Thank you, Guest Relations

Ramada Plaza by Wyndham Marco Polo Beach Resort

19201 Collins Ave, Sunny Isles Beach, FL 33160
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