Very poor. Service was not good. Had problems with tv
Hotel is not good. But if you will include breakfast it will be awesome.
Everything was so dated and looked rough. The staff wasnt especially nice or helpful either. A bit of a dump.
Close to beach and shops. Friendly and helpful staff. Nice buffet, and restaurant. Nice pool (heated) and gym. All around great stay, and great price!
Booked Oveanview but was told not available and given city view. Was given breakfast instead but not worth the extra money I paid for oveanview. Disappointed.
Extreamly loud ac unit and all i heard was noise on street no oce was n view
Great staff, great service. Would visit again, updated rooms
There was nothing unique about the property. It was the worst hotel I have ever stayed at and I feel I should get my money back. I am sending an email to the Sales & District Managers. I would never recommend this location to anyone until it is renovated
The property was awful it smells like mold its dirty and rundown. The pictures online are old. The first night no hot water we called no one came then we called again in the morning someone finally came and fixed it the shower broken the coffee maker broken finally got housekeeping on day 2 to change it.the curtains wouldnt run the balcony was dirty and i was on the second floor theres old water right underneath so mosquitos everywhere. WILL NEVER STAY HERE AGAIN...
Beautiful room, well-equipped with housewares. Lots of drawer space.
Located 2.2 mi (3.6 km) from Oleta River State Park, Ramada Plaza by Wyndham Marco Polo Beach Resort is within a 5-minute drive of other popular attractions like Aventura Mall. This 237-room, 3-star resort welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 237 rooms feature microwaves, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.
Ramada Plaza by Wyndham Marco Polo Beach Resort features an outdoor pool, a children's pool, and a fitness center. Valet parking is offered for USD 20 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a steam room, free WiFi in public areas, and conference space.
Very poor. Service was not good. Had problems with tv
Thank you for your review. Please accept our apologies as well as every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Thank you, Guest Relations
Hotel is not good. But if you will include breakfast it will be awesome.
Thank you for your review. We are glad overall you had a pleasant. However, we regret not meeting some of your expectations. We value your feedback and hope to welcome you again. Thank you, Guest Relations
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Thank you, Guest Relations
Everything was so dated and looked rough. The staff wasnt especially nice or helpful either. A bit of a dump.
Nate, thank you for taking the time to review your stay with us. We are sorry you did not experience the best from our staff and for your less than satisfactory stay with us. Your feedback is important to us, and we will use it to improve our services going forward. We also regret that you felt our hotel needed updating. We will make a note of your comments as we continue to monitor the condition of our property and plan for upgrades and changes. Thank you again for being our guest, and we hope to welcome you again so we can provide the hospitality you should always expect from us. Thank you, Guest Relations
Close to beach and shops. Friendly and helpful staff. Nice buffet, and restaurant. Nice pool (heated) and gym. All around great stay, and great price!
Thank you for choosing Ramada Plaza Marco Polo Beach Resort for your stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location, our pool and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon. Thank you, Guest Relations
Booked Oveanview but was told not available and given city view. Was given breakfast instead but not worth the extra money I paid for oveanview. Disappointed.
Thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. We truly apologize for not being able to give you the room you reserved. Although all of our rooms are spacious and have many wonderful amenities, we are sorry the room you requested was unavailable. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to this area. Thank you, Guest Relations
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Ramada Plaza Marco Polo Beach Resort, and we look forward to welcoming you back soon. Thank you, Guest Relations
All of us at Ramada Plaza Marco Polo Beach Resort appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Thank you, Guest Relations
We apologize for the disappointing experience you had as our guest and for the issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit. Thank you, Guest Relations