No nos limpiaron la habitación ni solucionaron el problema cuando nos quejamos ,,,,no volvemos más
I went to this property on my birthday, I did ask for early check in, and when I arrived I waited almost 5 hours before I could get a room.. I went to my room, only to receive bite marks on my body from sleeping in the bed.. I spoke to the manager and she assured me that I needed to message her which I did and I never got a response. Which is very disappointing.. some nights I would order food delivery after a long day and the facility prevented the carriers to come up stairs to drop the food off in front of my room, but allowed house keeping to enter rooms and clean. Also while getting dressed and returning to my room a housekeeper entered with out notifying me or knocking and I was naked.. this trip at this location was not pleasant at all, especially since I reached out for The manager multiple times with no response..
The costumer service the Leidy in front desk wasn’t really nice to me she was really mad.
Good
The room was spacious andcclean. The bed was comfortable, and had great channel choices on cable. I didn't like that there wasnt any shampoo, conditioner or body wash in the dispensers at all. I had to pay for toothpaste since I forgot to pack mine. Also i couldn't get a late checkout.
Just very clean new and affordable... will definitely come back... not too far from downtown Miami and south beach.
Clean and friendly... the only thing is that they don’t clean your room they only give you fresh towel every morning. I would stay there again everything about this hotel was great 😊
We didn’t have hot water for 1 day ... and we stayed only 2 days ... I really want to be refund Thank you
Ok I guess pool was not opened had to change first room because it had a bad
Very well kept , clean room and premises plus a very friendly staff. I’ll stay her again
Addison was Great at the front desk. Keep up the good work. Nice, quiet, clean rooms, extra clean bathroom.
This hotel is not what it appears. I booked with this property because I have stayed with Four points in the past so I thought it was a safe bet.. I was very wrong. I honestly would not stay in this hotel for 20.00 a night for my next trip in January. The front desk NEVER answers the phone, housekeeping was extremely rude, in a 4 night stay I got ONE hot shower, there is definitely a hot water problem in the hotel.. there is no refrigerator or microwave in the rooms. There was only 2 ice makers in the hotel that were working. The carpet in the room stunk bad, and the list just goes on! I do not need a 4 star hotel, but when staying at a four points hotel, I have some expectations. NONE of them were met... Pleease don’t waste your money here.
The room was very clean and we love the design of the room, especially the bathroom
Located 1.2 mi (1.9 km) from CityPlace Doral, Four Points by Sheraton Miami Airport is within a 10-minute drive of other popular attractions like Dolphin Mall. This 3-star hotel has 124 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a to-go breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.
All 124 soundproofed rooms provide coffee makers, free local calls, and free bottled water. 50-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Safes, ironing boards, and desks are also standard.
Built in 2017, the brand new Four Points by Sheraton Miami Airport offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and wedding services.
No nos limpiaron la habitación ni solucionaron el problema cuando nos quejamos ,,,,no volvemos más
I went to this property on my birthday, I did ask for early check in, and when I arrived I waited almost 5 hours before I could get a room.. I went to my room, only to receive bite marks on my body from sleeping in the bed.. I spoke to the manager and she assured me that I needed to message her which I did and I never got a response. Which is very disappointing.. some nights I would order food delivery after a long day and the facility prevented the carriers to come up stairs to drop the food off in front of my room, but allowed house keeping to enter rooms and clean. Also while getting dressed and returning to my room a housekeeper entered with out notifying me or knocking and I was naked.. this trip at this location was not pleasant at all, especially since I reached out for The manager multiple times with no response..
We do apologize for those unfortunate events. I will definitely follow up with staff to address the incidents that occurred during your stay. Thank you for your feedback and communication.
The costumer service the Leidy in front desk wasn’t really nice to me she was really mad.
Thank you so much for your feedback, we hope to see you soon again and make your stay better.
Good
Thank you for choosing the Four Points by Sheraton Miami Airport.
The room was spacious andcclean. The bed was comfortable, and had great channel choices on cable. I didn't like that there wasnt any shampoo, conditioner or body wash in the dispensers at all. I had to pay for toothpaste since I forgot to pack mine. Also i couldn't get a late checkout.
Thank you for your feedback. We appreciate all your comments. Please accept our apologies about not having body wash and conditioner on you room. Your comments are very important to us. We will share it with our team. Thank you
Thank you for choosing the Four Points by Sheraton Miami Airport.
Just very clean new and affordable... will definitely come back... not too far from downtown Miami and south beach.
Thank you for your feedback. We appreciate all your comments and we hope to have you back soon.
Thank your for your feedback. We really appreciate it.
Thank you for your feedback, We really appreciate it.
Thank you for your feeback, We really appreciate it.
Thank you for taking the time to share your experience with us. We regret that we did not meet your expectations. We have shared your feedback with our staff.