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Recent guest reviews

Comfortable room, the floor was dirty when we arrived. Friendly staff

The housekeeper I had for 1.5 out of my stay was trying to be very helpful, due to the facility n9t having towels, non working phone, and room service. The shuttle person Alfonso was so helpful to what was in the area etc. Front desk rating wasn't at its greatest either.

Strong chemical odor from cleaning supplies. Old. Comfortable bed and nice touch with with the workout bar

Staff was nice, not the most accommodating but nice enough. The hotel itself was very clean and the rooms very comfortable. The food, on the other hand, was much better than everything else in the hotel.

Fitness equipment in the room at no extra cost. Pet friendly

It was very quick to get a shuttle from the airport after I called for it. Driver was very helpful with the luggage and when we entered the reception he was quick to look for someone to check me in. Large room, comfortable bed, pleasant set up for a breakfast. Didn't use the pool, but looked clean.

The property was in a nice location and the parking garage was awesome as I was able to have access to my room with the key from the garage

When I arrived I was told that there were no room although I had a reservation and they couldn’t guarantee opening if I were to come later. They turned me away and charged me and I didn’t even stay

Clearly a non smoking hotel yet several rooms on our floor reeked of marijuana. Couldn’t turn off room ac because smell wafted into our room from next door.

Everything you can think of. Thank you 😊for keeping your place so clean and safe 🙏❤💕💖💙may God bless you all excellent day

Well let me start by saying clearly the great reviews are based off location to Airpirt, fitness, and personal gym area in rooms. I took a chance with Even Hotel based off reviews which I will not do again. I will stay with what I know which Hampton inn Brickell, yes. The Even hotel staff lacks customers service, very rude upon checking in. Please don't check in early, we tried to an hour early but Even Hotel charges a check in early fee. Even hotel does offer shuttle to and from airport which they do not tell you that it doesn't start until 7 am, if you leave before 7 am you will be walking to nearest hotel to catch another hotel shuttle. Booked last night for a 630 am shuttle ride and not once told by staff I would walk a few blocks to catch another shuttle. My sister found out after booking a 5am shuttle and ended up calling an Uber for $5 to hotel. This hotel needs a customer service class based off how Chick fila greets their customers. I will definitely never stay here again. The experience I had before checking in with staff was a no for me. You definitely get what you pay for and the $78 I spent at Even Hotel Miami, was a waste. I will pay $134 at Hampton in Brickell, catch the train over to airport and go on my way. Even Hotel please contact corporate office with Chick fila and pay for your staff to have some customer service training please..

Air conditioner is broken. Room was not clean whatsoever. Toilet clogged. Walls and furniture were filthy. Housekeeping remade bed with old sheets (spilled wine the night before so that’s how I knew the sheets wasn’t changed.)

The young man checking in guests was not friendly! Rooms are not the cleanest. Bathroom is disgusting...clearly it has flooded in the past and there is evidence of that. Hairs on bathroom counter and toilet. Stains on linens. Had already changed room once because the room did not look like it was cleaned well. Will not return or recommend.

Cleanliness was an important factor to me, and I was very impressed

NW 25th Street Miami FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located within 2 miles (3 km) of Miami Jai Alai, EVEN Hotel Miami - Airport, an IHG Hotel is within 3 miles (5 km) of Magic City Casino. This 3.5-star hotel has 190 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with to-go breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All 190 soundproofed rooms provide coffee makers, free weekday newspapers, and free long-distance calls. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At EVEN Hotel Miami - Airport, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and an arcade/game room.

Room options

Room, 2 Double Beds (Wellness, Glass Enclosed Shower)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Wellness, Mobility Tub)

1 King Bed | Sleeps 4

Room, 1 Double Bed, Accessible (Wellness, Mobility Tub)

1 Double Bed | Sleeps 4

Suite, 1 King Bed (Wellness)

1 King Bed | Sleeps 4

Guest reviews for EVEN Hotel Miami - Airport, an IHG Hotel

Everyone (30) Couples (12) Family (16)
3
Partner Couples

Comfortable room, the floor was dirty when we arrived. Friendly staff

By on Jun 5, 2021

Review comment responded on Jun 8, 2021

Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN MIAMI - AIRPORT. I would like to start by apologizing to you for not meeting your expectations at check in and with our cleanliness standards. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2
Family

The housekeeper I had for 1.5 out of my stay was trying to be very helpful, due to the facility n9t having towels, non working phone, and room service. The shuttle person Alfonso was so helpful to what was in the area etc. Front desk rating wasn't at its greatest either.

By on May 22, 2021

Review comment responded on May 24, 2021

Thank you for taking the time to tell us about your experience at EVEN MIAMI - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing EVEN, Sincerely, Armando Hernandez Chief Wellness Officer

5
Everyone

By on Apr 24, 2021

Review comment responded on May 5, 2021

Thank you for posting your review. I'm pleased to hear that you enjoyed your stay and the amenities that the EVEN Miami offers. Our goal is to provide excellent service to each and every guest we serve. I will share your feedback with the team and celebrate. It was a true pleasure having you as our guest. Safe travels and hope to see you back on your return trip to Miami. Sincerely, Armando Hernandez Chief Wellness Officer

3
Everyone

By on Apr 19, 2021

Review comment responded on Apr 29, 2021

Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN MIAMI - AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

3
Everyone

Strong chemical odor from cleaning supplies. Old. Comfortable bed and nice touch with with the workout bar

By on Apr 14, 2021

Review comment responded on Apr 27, 2021

Thank you for posting your review. I'm pleased to hear that you enjoyed your stay and the amenities that the EVEN Miami offers. Our goal is to provide excellent service to each and every guest we serve. I will share your feedback with the team and celebrate. It was a true pleasure having you as our guest. Safe travels and hope to see you back on your return trip to Miami. Sincerely, Armando Hernandez Chief Wellness Officer

4
Everyone

Staff was nice, not the most accommodating but nice enough. The hotel itself was very clean and the rooms very comfortable. The food, on the other hand, was much better than everything else in the hotel.

By on Mar 31, 2021

Review comment responded on Apr 1, 2021

Thank you for posting your review. I'm pleased to hear that you enjoyed your stay and the amenities that the EVEN Miami offers. Our goal is to provide excellent service to each and every guest we serve. I will share your feedback with the team and celebrate. It was a true pleasure having you as our guest. Safe travels and hope to see you back on your return trip to Miami. Sincerely, Armando Hernandez Chief Wellness Officer

5
Partner Couples

Fitness equipment in the room at no extra cost. Pet friendly

By on Mar 30, 2021

Review comment responded on Mar 30, 2021

Thank you for posting your review. I'm pleased to hear that you enjoyed your stay and the amenities that the EVEN Miami offers. Our goal is to provide excellent service to each and every guest we serve. I will share your feedback with the team and celebrate. It was a true pleasure having you as our guest. Safe travels and hope to see you back on your return trip to Miami. Sincerely, Armando Hernandez Chief Wellness Officer

4
Everyone

By on Mar 1, 2021

Review comment responded on Mar 18, 2021

Thank you for posting your review. I'm pleased to hear that you enjoyed your stay and the amenities that the EVEN Miami offers. Our goal is to provide excellent service to each and every guest we serve. I will share your feedback with the team and celebrate. It was a true pleasure having you as our guest. Safe travels and hope to see you back on your return trip to Miami. Sincerely, Armando Hernandez Chief Wellness Officer

5
Family with small children

It was very quick to get a shuttle from the airport after I called for it. Driver was very helpful with the luggage and when we entered the reception he was quick to look for someone to check me in. Large room, comfortable bed, pleasant set up for a breakfast. Didn't use the pool, but looked clean.

By on Feb 27, 2021

Review comment responded on Mar 23, 2021

Thank you for letting us know how we are doing. Your feedback is important to us. thank you for your business.

5
Everyone

The property was in a nice location and the parking garage was awesome as I was able to have access to my room with the key from the garage

By on Feb 13, 2021

Review comment responded on Feb 15, 2021

Thank you for the wonderful review.

EVEN Hotel Miami - Airport, an IHG Hotel

3499 NW 25th Street, Miami, FL 33142
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