Disgusting hotel
I was very disappointed in this hotel. I am aware that hotels near airports are usually on the lower end of the brands totem pole, but this Hilton completely missed the mark. The carpets in the hallways are dirty and parking is horrible. The rooms are spacious but the bathrooms are very small and dark.
The facility was in need of repairs and updating. The rooms were clean but definitely needs updating. One night ok but wouldn’t have liked a vacation there. Doors need painting, flooring needs redone, we had exceptionally loud neighbors partying until 1:30am which only stopped after I called the front desk twice. Not as nice as expected but still ok.
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It was a good experience close to the airport. Very convenient. Will go back
Coffee maker was very nasty. Had residue inside machine. Room was very dusty.
We were charged more than once for the same drinks at our dinner at the hotel. They tried to charge us for items from the mini fridge, we never used anything inside of the fridge, we didn't know they even had one on the room. We are Currently Hilton Honors member through American Express, but that's about to change this week. They are crooks.
Great area
The staff was very friendly and helpful.
Very dingy and dirty. The pool was disgusting. The room was moldy and the bathroom was not clean.
The property was once excellent, but the maintenance in the upkeep is terrible. They do a good job on the gardening, but the room, hallways, bathrooms, sitting areas in the bar, we’re all dirty. Not like a normal Hilton. The hotel is used by the locals for a party hotel.
Rooms was very dirty they charge too much for the room on the stage the room was in. They didn’t even care to help me
If you book anything through a 3rd party website, they do not have any of the information in their computer. Only real problem was finding hair in my muffin in two places. It was stuck in my muffin so I know It was not mine. It was from who ever baked it and brought it to herb & kitchen I would give the hotel a 7/10
It was a ery nice property. Although the food and drinks are very expensive, there was many altercations betweens different guest including two fights. You could only get in the hot tub in the morning due to partying. They was prompt at bringing items requested. I probably wouldnt stay there again though, its more of a party type hotel.
We had to get our rental the next morning... loved the shuttle to the airport. Picked the rental up and came back to hotel for 90 minutes before checking out... had to pay $7 for parking
Hilton Miami Airport Blue Lagoon places you within a 15-minute drive of popular attractions such as Marlins Park and Dolphin Mall. This 4-star hotel has 508 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour fitness center.
Enjoy dining at Coral Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 5:30 AM to 11 AM.
Hilton Miami Airport Blue Lagoon's 508 rooms are recently renovated and provide minibars, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, ironing boards, and desks are other standard amenities. Housekeeping is available once per stay.
Guests of Hilton Miami Airport Blue Lagoon have access to an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 21 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a 24-hour business center.
Disgusting hotel
I was very disappointed in this hotel. I am aware that hotels near airports are usually on the lower end of the brands totem pole, but this Hilton completely missed the mark. The carpets in the hallways are dirty and parking is horrible. The rooms are spacious but the bathrooms are very small and dark.
Thank you for feedback! We are sorry you were disappointed!
The facility was in need of repairs and updating. The rooms were clean but definitely needs updating. One night ok but wouldn’t have liked a vacation there. Doors need painting, flooring needs redone, we had exceptionally loud neighbors partying until 1:30am which only stopped after I called the front desk twice. Not as nice as expected but still ok.
Thank you for your feedback! we are sorry you were disappointed !
Thank you for your feedback. We are glad you enjoyed your stay
I
Thank you for your feedback! We are happy you enjoyed your stay!
Thank you for your feedback! We are sorry you were disappointed!
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We are pleased to see you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.
It was a good experience close to the airport. Very convenient. Will go back
We sincerely appreciate your feedback. I am pleased to hear you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.
Coffee maker was very nasty. Had residue inside machine. Room was very dusty.
I sincerely appreciate your feedback and am very sorry this was your experience. I will share your comments with the team in an effort to improve our guest's experience. We hope you will consider staying with us in the future.
We were charged more than once for the same drinks at our dinner at the hotel. They tried to charge us for items from the mini fridge, we never used anything inside of the fridge, we didn't know they even had one on the room. We are Currently Hilton Honors member through American Express, but that's about to change this week. They are crooks.
I sincerely appreciate your feedback and am very sorry this was your experience. I will share your comments with the team in an effort to improve our guest's experience. We hope you will consider staying with us in the future.
Thank you for your feedback. We are sorry you were disappointed!