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Hilton Miami Airport Blue Lagoon

4.0 star property

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Photo gallery for Hilton Miami Airport Blue Lagoon

Meeting facility
Coffee shop
Reception
Lobby
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
5101 Blue Lagoon Dr, Miami, FL, 33126
  • Place, Waterford at Blue Lagoon
    ‪4 min drive‬
  • Place, Dolphin Mall
    ‪12 min drive‬
  • Place, Port of Miami
    ‪14 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Two Queen Lagoon View Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Two Queen Lagoon View Room

  • Sleeps 4

View all photos for Presidential Suite

Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(17 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lagoon View

8.2 out of 10
Very good
(43 reviews)
  • Lagoon view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Screened Balcony)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Screened Balcony)

7.8 out of 10
Good
(21 reviews)
  • Water view
  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • Partial lake view
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 40-inch LCD TV with cable channels, TV

Presidential Suite

  • Lagoon view
  • 1644 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • City view
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Lagoon view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 533 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Partial lake view
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • City view
  • 533 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.2 out of 10
Very good
(271 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, (Screened Balcony)

Room, 2 Queen Beds, (Screened Balcony) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, (Screened Balcony)

7.0 out of 10
Good
(28 reviews)
  • Lagoon view
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(62 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-in Shower)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Lagoon View

Deluxe Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Lagoon View

7.6 out of 10
Good
(4 reviews)
  • Lagoon view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.2 out of 10
Very good
(129 reviews)
  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Hearing Accessible Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Room

Minibar, in-room safe, desk, laptop workspace

Hearing Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible One Bedroom King Suite with Shower

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible One Bedroom King Suite with Shower

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom King Suite with Bathtub

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible One Bedroom King Suite with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Bathtub

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible King Room with Bathtub

  • Sleeps 2

View all photos for Mobility Accessible Junior King Suite with Tub

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible Junior King Suite with Tub

  • Sleeps 2

View all photos for Mobility Accessible Two Queen Room with Tub

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Room with Shower

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible Two Queen Room with Shower

  • Sleeps 4

View all photos for Mobility Accessible Junior King Suite with Shower

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible Junior King Suite with Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Shower

Minibar, in-room safe, desk, laptop workspace

Mobility Accessible King Room with Shower

  • Sleeps 2

View all photos for Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Two Queen with Balcony

Minibar, in-room safe, desk, laptop workspace

Two Queen with Balcony

  • Sleeps 4

View all photos for Two Queen Lagoon View Room

Minibar, in-room safe, desk, laptop workspace

Two Queen Lagoon View Room

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for King Lagoon View Room

Minibar, in-room safe, desk, laptop workspace

King Lagoon View Room

  • Sleeps 2

View all photos for One Bedroom Suite with Balcony

Minibar, in-room safe, desk, laptop workspace

One Bedroom Suite with Balcony

  • Sleeps 4

View all photos for Junior King Suite

Minibar, in-room safe, desk, laptop workspace

Junior King Suite

  • Sleeps 2

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About the neighborhood

Miami

Located in Blue Lagoon, Hilton Miami Airport Blue Lagoon is within a 10-minute drive of popular attractions such as LoanDepot Park and Miracle Mile. This 4-star hotel has 508 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Waterford at Blue Lagoon - 4 min drive - 1.5 miles
  • LoanDepot Park - 9 min drive - 5.7 miles
  • Dolphin Mall - 12 min drive - 7.8 miles
  • Port of Miami - 14 min drive - 8.7 miles
  • University of Miami - 18 min drive - 6.3 miles

Getting around

  • Hialeah Market Station - 8 min drive
  • UHealth - Jackson Station - 9 min drive
  • Miami Intl. Airport (MIA) - 16 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Capriccio - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Panda Express - ‬14 min walk
  • ‪Starbucks - ‬8 min drive

About this property

Hilton Miami Airport Blue Lagoon

Guests of Hilton Miami Airport Blue Lagoon have access to an outdoor pool, a 24-hour gym, and a hot tub. If you drive, self parking is USD 38.00 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include an outdoor tennis court, meeting rooms, and a 24-hour business center.
40-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free local calls are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 12:30 AM at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon Saloon
  • Coral Cafe
  • Herb and Kitchen
  • The Cove Bar

Things to do

  • 24-hour gym
  • Basketball
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Miami Airport
Hilton Miami Blue Lagoon Miami
Miami Airport Hilton
Hilton Miami Airport Hotel Miami
Miami Hilton
Hilton Miami Airport Hotel
Hampton Inn Miami
Miami Hampton Inn
Hampton Inn And Suites - Miami Airport / Blue Lagoon
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel Miami
Hilton Miami Airport Blue Lagoon Hotel
Hilton Miami Airport Blue Lagoon Miami
Hilton Miami Airport Blue Lagoon Hotel Miami

Frequently asked questions

Is a free cancellation option available at Hilton Miami Airport Blue Lagoon?

Hilton Miami Airport Blue Lagoon provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Miami Airport Blue Lagoon?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hilton Miami Airport Blue Lagoon on Apr 6, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Miami Airport Blue Lagoon?

This hotel is situated in Blue Lagoon, close to Brickell City Centre, Kaseya Center, and Bayside Marketplace. You'll also find Miracle Mile and Biltmore Hotel within a short drive.

Is parking available on site at Hilton Miami Airport Blue Lagoon?

Yes, covered parking is offered for USD 38 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hilton Miami Airport Blue Lagoon include a casino at the property?

No, Hilton Miami Airport Blue Lagoon doesn't have a casino.

Will I find an indoor pool at Hilton Miami Airport Blue Lagoon?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 8:00 PM.

Is Hilton Miami Airport Blue Lagoon good for couples?

This lakeside hotel offers plenty of amenities for couples including a garden-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hilton Miami Airport Blue Lagoon?

No, there isn't a spa tub at this hotel.

Does Hilton Miami Airport Blue Lagoon feature a restaurant that includes a breakfast menu?

Yes, Hilton Miami Airport Blue Lagoon serves a full breakfast for a surcharge each morning at Coral Cafe.

Will Hilton Miami Airport Blue Lagoon allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Miami Airport Blue Lagoon for a fee of USD 75.00 per accommodation, per stay.

Are there connecting rooms at Hilton Miami Airport Blue Lagoon?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hilton Miami Airport Blue Lagoon?

The closest major airport to Hilton Miami Airport Blue Lagoon is Miami Intl. Airport (MIA), which is within a mile. Another top airport is Miami, FL (MPB-Public Seaplane Base), which is located 8.5 mi away (19-minute drive).

Are there rooms with balconies that I can book at Hilton Miami Airport Blue Lagoon?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy lagoon and city views.

Does Hilton Miami Airport Blue Lagoon have a wedding venue on site?

Take advantage of the wedding venue at Hilton Miami Airport Blue Lagoon if you plan to say "I do" during your trip.

Hilton Miami Airport Blue Lagoon Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2043 out of 4056 reviews
Rating 8 - Good. 833 out of 4056 reviews
Rating 6 - Okay. 568 out of 4056 reviews
Rating 4 - Poor. 311 out of 4056 reviews
Rating 2 - Terrible. 301 out of 4056 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Wonda

Stayed 1 night in Mar 2026

6/10 Okay

shannon

Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Stayed 1 night in Feb 2026

2/10 Terrible

JOSEPH, Newtown

Stayed 1 night in Feb 2026

6/10 Okay

Rebecca, Osceola

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was not ready when arriving at the hotel at around five in the evening. where told room was not ready and they would give us an upgrade to a room with king bed instead of two queens, which we agreed to. Upon entering the room, it was two queens which we had reserved in the beginning.
Stayed 1 night in Jan 2026

6/10 Okay

Allan

Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Daniela

Stayed 1 night in Jan 2026

10/10 Excellent

Patience

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean Hotel, very friendly staff. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ideal but is beginning to look a little tired now
Stayed 1 night in Dec 2025

10/10 Excellent

natalia

Stayed 1 night in Dec 2025

10/10 Excellent

Biya

Stayed 1 night in Dec 2025

2/10 Terrible

Nikhil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad room service. Multiple requests for fresh towels is ignored. Bunch of cockroaches roaming in the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

Goldie

Traveled with group
Stayed 1 night in Dec 2025

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose this hotel primarily for its proximity to the airport and the option for long-term parking. While the property itself is beautiful and well maintained, the parking situation is completely unacceptable. The parking spaces are far too small, making damage almost inevitable. I paid for long-term parking while traveling abroad for nearly a month. When I returned, my car was dirty and had several new dents on the bumper, likely from other vehicles backing into it. After booking a few additional nights to recover from my trip, I left the property briefly on Christmas Day and returned to the parking lot. Within just two hours, my car was sideswiped and the driver fled the scene. When I returned to my vehicle, the car that had been parked next to me was gone, red paint was left on the ground, and the side of my car was significantly damaged. I immediately reported the incident to the front desk and was given only an email address to contact, with no further assistance. Due to the holiday, I had to wait for a response. I filed a police report and followed up with the parking management company, only to be told that there are no cameras recording the parking lot. That is both unbelievable and unacceptable for a property offering long-term parking. While the hotel itself is nice, I strongly caution anyone considering long-term parking here. The lack of space, security, and accountability makes it a poor and risky choice. I am disappointed in how this situation was handled...
Stayed 2 nights in Dec 2025

10/10 Excellent

Alicia

Stayed 1 night in Dec 2025

6/10 Okay

Shaneisha

Stayed 2 nights in Dec 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness
Not great. Rooms were not ready on time. They were also not clean and the hotel itself is in disrepair.
Stayed 1 night in Dec 2025

6/10 Okay

Alfredo Alejandro

Traveled with family
Disliked: Amenities, property conditions & facilities
Very convenient location close to the MIA airport BUT is very old food VERY expensive foods and drinks for the level of hotel and not very family oriented. As example the mini fridge in the room you cannot use for your own drinks they could bring one for additional cost. Nice and kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Shalanda

Very nice place and environment
Stayed 1 night in Dec 2025

2/10 Terrible

Kristin

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nobody at honors check in. I had been waiting, I asked someone at desk and she said to wait on regular line which had grown considerably while I was waiting. I asked for water and she argued about how many. She actually went and got the manager who was as rude and refused to give me water for each person checking in. It was early so we had to wait (which is of course fine) but found out later that they could have checked us in and that way I wouldn't have had to wait on line 5 separate times (no honors check in). Each room could have received own key when ready. Both people had attitude with me. The manager was (redacted). Her response when I mentioned that the other Hilton's I had stayed at always gave a water per person was to ask if I had stayed at this one. I said no. She gave me a nasty look and told me at this Hilton we only give 2 bottles per reservation, even if it was for 4 rooms.
Stayed 1 night in Dec 2025

2/10 Terrible

victor

Stayed 1 night in Dec 2025

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