Visited this hotel for 4th of July weekend and what a mess. If you are looking to enjoy a day at the pool this is not the hotel for you. They have no control of who goes to the hotel and uses the amenities. People who are not staying at the hotel just pay the parking fee and they go into the pool and stay there all day. They use they hotel pool, towels, and create a mess and not safe environment for families with kids. There was a family with over 20 people and they kept on bringing people. They had coolers and loud music even though is clearly says is not allowed. The security people came once and told them to put it down and as soon as they left it was back up and never came again. There was no control over the COVID guidelines, everyone was on top of each other. The pool said it need es to close at 8 and it was 8:30 and there were people still in it. There was a fight in the pool entry way an a man was left on the floor knockout. There needs to be way more control over who can come into the hotel. Only guest should be allowed in the hotel. I called Expedia and checked the next day and will never return there. Hope management takes control over the situation because is sad to loose such a nice hotel with amazing views and rooms.
Need renovation, rooms are obsolete with half outlets not not working
Service wasn't good as soon I was checked the only good thing was that they shuttle service to the airport.
Hotel was amazing, as always. Great end to a great trip!
Hotel does not have bellboys to help with luggage when I arrived. In the room were 2 bottles of water on top of the fridge. Nowhere said they were for sale. In most hotels they are complimentary. At check out I was charged $3 for one water.
Very convenient for the airport. Nice bar with good computers and printers
Great staff and environment. Beautiful room and view. Excellent location in context to the airport. Enjoyed my stay.
Good location, friendly staff very comfortable rooms
Location was very nice. Quite big room for the price
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The staff and employees were very helpful and accommodating. I ordered a taxi and after 35 minutes did not come the staff used their company vehicle to make sure I did not miss my flight.
I only spent one night, will definitely stay again when needed. Room was very clean, nice staff.
We had to leave early to airport, our flight was at 5:30am and the airport shuttle stopped running at 1:00. Next time ill plan differently. But then there was the hurricane , made it home safely. We also made a room for those who had to stay.
We seen a lizard by the pool, great picture. The room was very nice. We are here again after the cruise. And will be returning to this beautiful hotel.
Hilton Miami Airport Blue Lagoon places you within a 15-minute drive of popular attractions such as Marlins Park and Dolphin Mall. This 4-star hotel has 508 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a leisurely bite to eat at Coral Cafe, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 5:30 AM to 11 AM.
Hilton Miami Airport Blue Lagoon's 508 rooms are recently renovated and provide minibars, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Guests of Hilton Miami Airport Blue Lagoon have access to an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is USD 21 per night (USD 28 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a 24-hour business center.
Visited this hotel for 4th of July weekend and what a mess. If you are looking to enjoy a day at the pool this is not the hotel for you. They have no control of who goes to the hotel and uses the amenities. People who are not staying at the hotel just pay the parking fee and they go into the pool and stay there all day. They use they hotel pool, towels, and create a mess and not safe environment for families with kids. There was a family with over 20 people and they kept on bringing people. They had coolers and loud music even though is clearly says is not allowed. The security people came once and told them to put it down and as soon as they left it was back up and never came again. There was no control over the COVID guidelines, everyone was on top of each other. The pool said it need es to close at 8 and it was 8:30 and there were people still in it. There was a fight in the pool entry way an a man was left on the floor knockout. There needs to be way more control over who can come into the hotel. Only guest should be allowed in the hotel. I called Expedia and checked the next day and will never return there. Hope management takes control over the situation because is sad to loose such a nice hotel with amazing views and rooms.
Need renovation, rooms are obsolete with half outlets not not working
Thank you for taking the time to share your experience about your recent stay at our hotel I sincerely appreciate your feedback and am very sorry you were unhappy. We strive to provide you with scores of 9 or 10 and clearly we did not achieve that. We hope you will consider staying with us in the future.
Thank you for your feedback
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I am pleased to hear you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.
Service wasn't good as soon I was checked the only good thing was that they shuttle service to the airport.
We are sorry your were disappointed
Hotel was amazing, as always. Great end to a great trip!
Dear Valued Guest, Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us. We are pleased to hear you were satisfied with your accommodations and your overall experience. We also appreciate your feedback regarding our staff, we assure you our professional and friendly staff is committed to ensuring your stay is both comfortable and enjoyable. We are honored that you have selected Hilton Miami Airport and will continue to do so! We look forward to the opportunity of welcoming you back in the near future
Dear Valued Guest, Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us. We are pleased to hear you were satisfied with your accommodations and your overall experience. We also appreciate your feedback regarding our staff, we assure you our professional and friendly staff is committed to ensuring your stay is both comfortable and enjoyable. We are honored that you have selected Hilton Miami Airport and will continue to do so! We look forward to the opportunity of welcoming you back in the near future
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I am pleased to hear you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.
Hotel does not have bellboys to help with luggage when I arrived. In the room were 2 bottles of water on top of the fridge. Nowhere said they were for sale. In most hotels they are complimentary. At check out I was charged $3 for one water.
Firstly, we would like to thank you for visiting the Hilton Miami Airport and taking time to share your feedback with us. We are glad you chose our hotel during your recent stays in the area and we apologize for the inconveniences you had encountered with our staff and your accommodations. We appreciate you bringing this to our attention; it is only through customer comments that we can capitalize on our services. Please give us the opportunity to welcome you again to receive nothing but the most superior staff and attention to detail on your next stay. We hope you will give us another chance if you visit our area in the future.
Very convenient for the airport. Nice bar with good computers and printers
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I am pleased to hear you found the Hilton Miami Airport to your liking and enjoyed our accommodations overall. We look forward to welcoming you back to our hotel in the not too distant future.
Thank for the detailed feedback. We are sorry you had a negative experience. I assure you the experience you had was not indicative of our service. We hope to see again