Privacy and security
Very friendly front desk person
Couldn’t open my hotel room every time Bathroom was dirty
Quick check in and room was very good.
I booked and paid for 2 rooms and when I reached the hotel with 5 kids and my wife they only said 1 is available and they gave me 1 room at 2am
Se necesita mas limpieza en las habitaciones. Y las amenidadea se la habitación básica
Hotel is in a good location. Staff are friendly. Marcos in room service is amazing.
Hilton to maintain and modernize their hotel. It is dated and not acceptable for the fees they charge
A lot of dust in rooms May need to change air filters
Staff was great. Did not like having issues with the parking. Got charged twice.
Loved the pool area & jacuzzi . Night staff very friendly , overall I enjoyed my stay
Great place to stay before our cruise everything you need all in one place and service has been amazing!
Very nice
Shuttle only comes every half hour - staff isn't helpful
Wifi service needs work
Enjoyed the pool. Convenient to airport.
When we entered the building, a smell of strong disinfectant overpowered the lobby. We checked in after long overseas flight and immediately found cockroaches in our room!!! The furnishings were very worn and no bathroom amenities, meaning soap! When we checkout next morning and informed front desk of our ‘ guests’ in room, she was not surprised and barely offered cool apology. I think the lingering smell was bug spray, but I cannot be sure.
Shuttle and conditions
Upgraded the room and got a room next to the elevators and the noice was terrible at night $3 dollars for small bottle of water in the room $21 dollars for parking I never paid for this things in all my travels
Good
Hilton Miami Airport Blue Lagoon places you within a 15-minute drive of popular attractions such as loanDepot park and Dolphin Mall. This 4-star hotel has 508 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a leisurely bite to eat at Coral Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.
40-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and free local calls are also standard. Housekeeping is available once per stay.
Guests of Hilton Miami Airport Blue Lagoon have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 21 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a spa tub, an outdoor tennis court, and a 24-hour business center.
Privacy and security
Very friendly front desk person
Thank you so much for your feedback! That is great to hear & we hope to see you soon!
Couldn’t open my hotel room every time Bathroom was dirty
I sincerely appreciate your feedback and am very sorry this was your experience. I will share your comments with the team in an effort to improve our guest's experience. We hope you will consider staying with us in the future.
Quick check in and room was very good.
We are glad you enjoyed our property, Hope to see you soon! Thank you so much for your feedback!
I booked and paid for 2 rooms and when I reached the hotel with 5 kids and my wife they only said 1 is available and they gave me 1 room at 2am
I'm so sorry to hear about your experience. We will share your feedback with the team.
Se necesita mas limpieza en las habitaciones. Y las amenidadea se la habitación básica
Thank you for your feed back. We will share your comments with the team.
Hotel is in a good location. Staff are friendly. Marcos in room service is amazing.
We are glad you enjoyed our property, Hope to see you soon! Thank you so much for your feedback!
Hilton to maintain and modernize their hotel. It is dated and not acceptable for the fees they charge
We are always working our hardest to provide a high-quality experience for all of our guests. We regret to hear that we didn't meet your expectations. We will share your concerns regarding our accommodations with our team moving forward.
A lot of dust in rooms May need to change air filters
I sincerely appreciate your feedback and am very sorry this was your experience. I will share your comments with the team in an effort to improve our guest's experience. We hope you will consider staying with us in the future.
Staff was great. Did not like having issues with the parking. Got charged twice.
Thank you for your feedback! We are sorry you were disappointed. Feel free to contact the hotel directly if you need assistance with the parking charges
Thank you for your feedback!