Loved it. My only constructive criticism would be that at the pool bar they ser food all in plastic containers…. Being a table of 7 people I was sad to see all those plastic containers, silverware and cups go to the trash. Better to have things that can be washed and reused. Also, at the tidal cove, the policy was that if someone uses one of the green inflatable boats they can go back to the ride without having to wait in line for another floater. Which meant I was standing there for an hour watching people repeat the ride four or five times while there were people waiting that have never took the ride.
The best service
The property was just beautiful and the staff was very friendly
This place is amazing for families! The room was spacious, overlooked the golf course and had a great balcony. Having breakfast to start the day there was a highlight. The water park is included and this is what we did all day with the kids! Pools are sparkling clean and the water slides entertained all day! Service was top notch! We will be back for sure
This is one of my favorite hotels. The hotel has the best staff!!!
I like that it was all-inclusive and top notch. The staff was friendly and knowledgeable.
They held an additional deposit of the full price of the room when Orbitz already took the money out of my account..
It was under construction and we had bad experience
High quality, classic south Florida resort. Yes, there is construction now. Did not affect our enjoyment. Staff is excellent!
The very loud construction starts at 7:00 am every morning. This is not a 5 star resort. The service is just OK and the shuttle ride to the beach is very long. The pool was the best part but we would not go back.
This place was the absolute worst. Smelt moldy, there were ants everywhere , the female staff were very rude,and I did not feel comfortable or happy to stay. Not to mention they had a bug issue. I definitely will not be returning.
Great location and excellent customer service, difficult to receive room service after 1100
Everything was slow. 45 minutes to get a bellman upon departure. Instead of new coffee cup for cold coffee waitress just threw coffee on grass ( we were sitting outside). People making up rooms were always arguing with their colleagues. I had to twice ask them to take their discussion to a different part of hotel.
The hotel is nice but there is a huge problem for on line booking users. I booked a nice room on line but when I got there they put me into a wing that is about 40 years old and about to be torn down and rebuilt. Are they kidding me? I arrived and the person on the staff told me that I should have booked directly because they are renovating each building one at a time. My room had a bad carpet, dated fixtures and the chair for the desk was missing. The location is OK and the breakfast was first class. The restaurants are OK but expensive. Prices for food and drink are insane, as Steve Jobs would say. One vodka on the rocks was $17.00. All their restaurants charge a fixed 18 service fee.
JW Marriott Turnberry Resort & Spa places you within a mile (2 km) of Aventura Mall and Aventura Hospital & Medical Center. This 685-room, 4.5-star resort welcomes business and leisure travelers with 5 outdoor pools, a golf course, and a full-service spa.
There are multiple options for onsite dining with 4 restaurants, including Bourbon Steak, which specializes in American cuisine and serves dinner, and CORSAIR Kitchen & Bar with its golf course views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.
The 685 rooms have an array of amenities, including balconies, iPod docks, and minibars. Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free weekday newspapers, and safes are also available.
JW Marriott Turnberry Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is available for USD 42 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury resort include a water park, a lazy river, and a children's pool.
Loved it. My only constructive criticism would be that at the pool bar they ser food all in plastic containers…. Being a table of 7 people I was sad to see all those plastic containers, silverware and cups go to the trash. Better to have things that can be washed and reused. Also, at the tidal cove, the policy was that if someone uses one of the green inflatable boats they can go back to the ride without having to wait in line for another floater. Which meant I was standing there for an hour watching people repeat the ride four or five times while there were people waiting that have never took the ride.
The best service
The property was just beautiful and the staff was very friendly
This place is amazing for families! The room was spacious, overlooked the golf course and had a great balcony. Having breakfast to start the day there was a highlight. The water park is included and this is what we did all day with the kids! Pools are sparkling clean and the water slides entertained all day! Service was top notch! We will be back for sure
This is one of my favorite hotels. The hotel has the best staff!!!
I like that it was all-inclusive and top notch. The staff was friendly and knowledgeable.
They held an additional deposit of the full price of the room when Orbitz already took the money out of my account..
