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Grand Beach Hotel Surfside

4.5 out of 5.0

Grand Beach Hotel Surfside

4.5 out of 5.0

Recent guest reviews

Overall we had a great stay. The spa is AMAZING - wonderful massages! Convenient location, right on the beach and walking distance to many restaurants and grocery stores. Our room was very spacious. Loved the complimentary cocktails upon arrival. One thing that upset me was that I overheard some of the towel attendants by the pool speaking to each other using profanities. When I am staying at a resort, I don't want to hear unpleasant conversation from the staff. I would recommend that higher balcony partitions are installed. When I came out onto my balcony, I was able to easily see inside the room adjacent to ours. We kept our curtains closed most of the time to avoid this very situation. Check in and check out was great - front desk staff and the bartender were very courteous and helpful.

Very clean hotel and great access to the beach! Enjoyed the roof top pool

The hotel service sucks rude costumer service not accomadating at all

I was checked in by a very helpful woman who organized my two reservations for two nights into one four night reservation, ensuring that i didn’t need to change rooms mid-stay. The room was lovely and the restaurant downstairs fantastic. I especially enjoyed the poached eggs on quinoa, kale, and raisins for breakfast. The reasons i did not give it five stars are that there were sink plumbing issues (which were addressed as soon as i mentioned them) and we were denied a later checkout. Also it would be nice to have free coffee in the lobby since the in-room coffee has no decent creamer. But there were free oranges which was a nice touch.

Great location for beach and shopping . I love the friendliness of the staff . Everyone is pleasant and tries to make my day better when I stay here . Love this hotel . Rooms have 2 bathrooms which is great too!

Great location and clean rooms woth courteous staff.

Nice location and facilities. We loved the beach, walking trails, pools, rooftop bar, sunsets, morning yoga classes and breakfasts. Not to mention the views of the ocean from the room.

Staff is friendly. Rooms are dirty and beds are uncomfortable. Not worth the price, at all. Not worth the cost for just being Oceanfront.

Nice hotel, near ocean. Very good room , comfort for stay

It was excellent the staff was awesome and the hotel so beautiful... I LOVES IT❤️

Hotel was very clean. The room could been cleaned better. The front desk and guest service folks didn’t answer the phone. When they did after 5 call the guest service young lady was very rude. Otherwise hotel lobby areas was clean. The room carpet had hair from other people. So that kind of Gross.

Beautiful hotel, friendly staff, great amenities, convenient location.

This was the best trip we have had in a long time. We had arrived on a Monday afternoon and enjoyed the rooftop bar and pool. The Staff was very friendly and professional. Our original room had the carpet soaking wet from earlier guest so the staff listened to us and moved us to the best room possible. Thank you for making our stay a great experience for us and our family. Frank and Susanne Michalik

Arrive and our room was still dirty, stains on the pillow cases, lamp shades and so on. They moved us to another room, which had constant air conditioning problems. We spent two nights trying to sleep with an air conditioner that wasn’t working properly. When the tech arrived the filters were completely blocked, which indicates they do not properly maintain there equipment.

Nice hotel. Close to the beach with a great workout facility

9449 Collins Avenue Surfside FL

Hotel highlights

  • Walking distance to Bal Harbour Shops and Surfside Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in North Beach, Grand Beach Hotel Surfside is within a 10-minute walk of popular sights such as Bal Harbour Shops and Surfside Beach. This 268-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and a restaurant. On the beach, it's also near Haulover Park Marina and Normandy Shores Golf Club.


Dining

This hotel serves as home to a restaurant, which has ocean views and specializes in international cuisine, along with a rooftop bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with satellite channels. Beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a sitting area, and a refrigerator.


Property features

Guests of Grand Beach Hotel Surfside have access to a full-service spa, 3 outdoor pools, and a fitness center. Valet parking is available for USD 44.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include 4 spa tubs, free WiFi in public areas, and conference space.

Room options

Standard Suite, 2 Double Beds

Full 2 | Sleeps 4

Suite, 2 Bedrooms, Oceanfront (King King)

King 2 | Sleeps 6

Room, 1 King Bed, Pool View

King 1 | Sleeps 4

Room, 1 King Bed, Oceanfront

King 1 | Sleeps 4

Guest reviews for Grand Beach Hotel Surfside

Everyone (65) Couples (1) Family (2)
5
Everyone

By on Jan 15, 2019

4
Everyone

Overall we had a great stay. The spa is AMAZING - wonderful massages! Convenient location, right on the beach and walking distance to many restaurants and grocery stores. Our room was very spacious. Loved the complimentary cocktails upon arrival. One thing that upset me was that I overheard some of the towel attendants by the pool speaking to each other using profanities. When I am staying at a resort, I don't want to hear unpleasant conversation from the staff. I would recommend that higher balcony partitions are installed. When I came out onto my balcony, I was able to easily see inside the room adjacent to ours. We kept our curtains closed most of the time to avoid this very situation. Check in and check out was great - front desk staff and the bartender were very courteous and helpful.

By , from Chicago, US on Jan 10, 2019

5
Everyone

Very clean hotel and great access to the beach! Enjoyed the roof top pool

By on Jan 5, 2019

1
Everyone

The hotel service sucks rude costumer service not accomadating at all

By on Dec 17, 2018

4
Everyone

I was checked in by a very helpful woman who organized my two reservations for two nights into one four night reservation, ensuring that i didn’t need to change rooms mid-stay. The room was lovely and the restaurant downstairs fantastic. I especially enjoyed the poached eggs on quinoa, kale, and raisins for breakfast. The reasons i did not give it five stars are that there were sink plumbing issues (which were addressed as soon as i mentioned them) and we were denied a later checkout. Also it would be nice to have free coffee in the lobby since the in-room coffee has no decent creamer. But there were free oranges which was a nice touch.

By on Dec 9, 2018

5
Everyone

Great location for beach and shopping . I love the friendliness of the staff . Everyone is pleasant and tries to make my day better when I stay here . Love this hotel . Rooms have 2 bathrooms which is great too!

By on Nov 22, 2018

4
Everyone

Great location and clean rooms woth courteous staff.

By on Nov 21, 2018

5
Everyone

Nice location and facilities. We loved the beach, walking trails, pools, rooftop bar, sunsets, morning yoga classes and breakfasts. Not to mention the views of the ocean from the room.

By on Nov 12, 2018

2
Everyone

Staff is friendly. Rooms are dirty and beds are uncomfortable. Not worth the price, at all. Not worth the cost for just being Oceanfront.

By on Nov 11, 2018

3
Everyone

By on Nov 8, 2018