See all properties

Grand Beach Hotel Surfside

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Grand Beach Hotel Surfside

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; international cuisine, beach views
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Housekeeping
  • Room service
  • Spa

Explore the area

View in a map
9449 Collins Avenue, Surfside, FL, 33154
  • Place, Surfside Beach
    ‪2 min walk‬
  • Place, Bal Harbour Shops
    ‪5 min walk‬
  • Place, Bal Harbour Beach
    ‪5 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

  • 1078 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds (Standard Double Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 2 Double Beds (Standard Double Suite)

9.6 out of 10
Exceptional
(11 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed (Standard King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed (Standard King)

8.2 out of 10
Very good
(16 reviews)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, City View (Sunset View King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, City View (Sunset View King)

8.0 out of 10
Very good
(9 reviews)
  • 420 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (ADA Accessible Sunset View Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (ADA Accessible Sunset View Queen)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Ocean View (2 Bedroom Suite Oceanfront King 2 Dbl)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds, Ocean View (2 Bedroom Suite Oceanfront King 2 Dbl)

8.0 out of 10
Very good
(2 reviews)
  • 1078 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 3 Twin Beds (Partial Oceanview 2 Bedroom Queen Dbl)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Twin Beds (Partial Oceanview 2 Bedroom Queen Dbl)

8.0 out of 10
Very good
(1 review)
  • 1078 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Room, 2 Bedrooms, City View (Two Bedroom Sunset View King King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Bedrooms, City View (Two Bedroom Sunset View King King)

7.4 out of 10
Good
(3 reviews)
  • 1000 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

8.8 out of 10
Excellent
(11 reviews)
  • 440 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Ocean View King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed (Ocean View King)

8.0 out of 10
Very good
(14 reviews)
  • 413 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Pool View (Pool View King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Pool View (Pool View King)

10.0 out of 10
Exceptional
(1 review)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Pool View Queen ADA)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (Pool View Queen ADA)

7.0 out of 10
Good
(2 reviews)
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (ADA Accessible Ocean Front Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean Front Queen)

  • 427 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (ADA Accessible Ocean View Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean View Queen)

  • 427 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds (2 Bedroom Sunset View King Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds (2 Bedroom Sunset View King Queen)

  • 996 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Twin Beds (Partial Ocean View Two Bedroom King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Twin Beds (Partial Ocean View Two Bedroom King)

10.0 out of 10
Exceptional
(1 review)
  • 996 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Ocean View (2 Bedroom Oceanfront King / Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds, Ocean View (2 Bedroom Oceanfront King / Queen)

  • 996 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

You may also like

Ad
Exterior

Hyatt Regency Coral Gables

Coral Gables Section
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,003 reviews
$262 nightly
The price is $296
Dec 18 - Dec 19
Total with taxes and fees
Hyatt Regency Coral Gables

About the neighborhood

Surfside

Surfside Beach is within a 5-minute walk of Grand Beach Hotel Surfside while other popular sites like Bal Harbour Shops are within a 15-minute stroll. This 268-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Surfside Beach - 2 min walk - 0.1 miles
  • Bal Harbour Shops - 5 min walk - 0.3 miles
  • Bal Harbour Beach - 5 min walk - 0.3 miles
  • Miami Beach Beaches - 15 min walk - 0.8 miles
  • Haulover Park - 2 min drive - 1.3 miles

Getting around

  • Aventura Brightline Train Station (AVT) - 14 min drive
  • Miami Intl. Airport (MIA) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Flanigan's Seafood Bar and Grill - ‬3 min walk
  • ‪Carpaccio - ‬8 min walk
  • ‪Cafe Ragazzi - ‬2 min walk
  • ‪Rita's Italian Ice & Frozen Custard - ‬3 min walk

About this property

Grand Beach Hotel Surfside

Luxury hotel on the beach, with 3 outdoor pools
Guests of Grand Beach Hotel Surfside have access to a full-service spa, 3 outdoor pools, and a gym. Valet parking is offered for USD 58 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include 4 hot tubs, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and minibars.
3 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Balcony
Grand Beach Hotel Surfside West
  • Pool
  • Hot Tub
  • Spa
  • Air conditioning
8.0 out of 10, Very Good, 1,000 reviews
$320 nightly
The price is $355
Jan 5 - Jan 6, 2026
Total with taxes and fees
Grand Beach Hotel Surfside West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Plague
  • Lobby Poolside Bar
  • Market Place
  • Sky Bar

Things to do

  • 3 outdoor pools
  • 4 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 9,000 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 66.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 22 for children
  • Valet parking fee: USD 58 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Beach Hotel Surfside
Grand Beach Surfside
Surfside Grand Beach Hotel
Grand Beach Hotel
Grand Beach
Grand Beach Surfside Surfside
Grand Beach Hotel Surfside Hotel
Grand Beach Hotel Surfside Surfside
Grand Beach Hotel Surfside Hotel Surfside

Frequently asked questions

Is a free cancellation option available at Grand Beach Hotel Surfside?

Grand Beach Hotel Surfside provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Grand Beach Hotel Surfside?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Grand Beach Hotel Surfside on Dec 17, 2025 start from $319.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Grand Beach Hotel Surfside?

Located steps from Surfside Beach, this hotel is in Surfside, and within a 10-minute walk of Bal Harbour Shops and Bal Harbour Beach. You'll also find Sunny Isles Beach Beach and Miami Beach Beaches within a short drive.

Will I be able to park at Grand Beach Hotel Surfside?

Yes, valet parking is offered for USD 58 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Grand Beach Hotel Surfside?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Grand Beach Hotel Surfside have a casino on the premises?

No, Grand Beach Hotel Surfside doesn't have a casino.

Will I find an indoor pool at Grand Beach Hotel Surfside?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 4 hot tubs.

What will couples enjoy most about a stay at Grand Beach Hotel Surfside?

At this beachfront hotel, there are many amenities for couples, including in-room massages and access to a chef in each guestroom with some featuring ocean views.

Are there hot tubs at Grand Beach Hotel Surfside?

Yes, guests can enjoy 4 spa tubs at this hotel.

Does Grand Beach Hotel Surfside feature a restaurant that includes a breakfast menu?

Yes, Grand Beach Hotel Surfside serves buffet breakfast for a surcharge each morning at La Plague.

Will Grand Beach Hotel Surfside allow pets to stay free of charge?

No, pets aren't allowed at Grand Beach Hotel Surfside though service animals are welcome.

Are there connecting rooms at Grand Beach Hotel Surfside?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Beach Hotel Surfside?

The closest major airport to Grand Beach Hotel Surfside is Miami, FL (MPB-Public Seaplane Base), which is 13.9 mi away (28 minutes by car). Another top airport is Miami, FL (OPF-Opa Locka Executive), which is located 11.2 mi away (30-minute drive).

Are there rooms with balconies that I can book at Grand Beach Hotel Surfside?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy ocean or pool views.

Does Grand Beach Hotel Surfside have a wedding venue on site?

There are wedding services available at Grand Beach Hotel Surfside if that's in your vacation plans.

Reviews

Grand Beach Hotel Surfside Reviews

8.0

Very Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 117 out of 1001 reviews

Reviews

2/10 Terrible

mordechai

Disliked: Cleanliness, staff & service, property conditions & facilities
Never had such a lousy experience. The customer service is non existent. Completely crazy. Will recommend people to never stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Clarence

Stayed 1 night in Aug 2025

8/10 Good

Carolina

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

geiser

Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

don’t recommend

The room wasn’t the best it felt dirty then our air stopped working. they put us in a room with a dirty couch floors were wet and there were bugs on the toilet
Stayed 2 nights in Aug 2025

6/10 Okay

Faina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great location & staff. Housekeeping needs work.

This is one of my favourite hotels in Miami and I have stayed here before. The location is excellent; beach is clean and the amenities are great. The staff is also terrific at the front desk and beach/pool area. However this is the one time I had issues with the housekeeping. I found they did a poor job cleaning, did not replace items that were taken out of the room (ie bathrobe taken and never replaced, soaps and tissues/toilet paper not provided after housekeeping service came and left) and attempting to call housekeeping was also non effective. After complaining to the front desk the housekeeping service improved slightly, but I found their cleanliness was lacking and some items were still not replaced. Unfortunate. However, I am willing to give them another chance since the location is great and the rest of the staff were all super.
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

FELIX

Stayed 4 nights in Aug 2025

10/10 Excellent

Angie

Stayed 1 night in Sep 2025

2/10 Terrible

MARINE, North Miami

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, noisy, unfriendly staff
Stayed 4 nights in Aug 2025

2/10 Terrible

Yosif

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front was very rude and nasty. The manager yelled at me because she did not want to check before 4pm. I contacted the front desk Director via Email over 1 week ago but still no response. My family will not be going to this hotel and overall rating 2 but staff rating 0.
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Carla

Stayed 2 nights in Aug 2025

8/10 Good

carlos

Traveled with family
Liked: Amenities, property conditions & facilities
Service was just ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce clean up to date place.
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Jay, North Miami

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My most important impression about a hotel is cleanliness which this hotel lacks. My check-in experience was horrible, front desk is nearly nonexistent, customer service phone never gets answered
Stayed 1 night in Aug 2025

2/10 Terrible

Jacob, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very bad experience at this hotel, it is very noisy, messy, the room wasn’t clean as you would expect from a reputable hotel. As a matter of fact, there was long hair on the bathroom floor and around the bathtub. Very unfriendly Check-in experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Elana

Stayed 2 nights in Aug 2025

6/10 Okay

MICHEL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Miri

Stayed 2 nights in Aug 2025

10/10 Excellent

Gaston Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, clean, comfortable hotel, the staff is professional: polite and helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Michel

Liked: Staff & service
Beach sand cleaning needs improvement
Stayed 1 night in Aug 2025

2/10 Terrible

Kaveh

Disliked: Room comfort
Stayed 2 nights in Aug 2025

Hotels