beach was closed rooftop pool was closed staff was not trying to be helpful only cared about the event coming up did not even let me leave my luggage there until my flight later that evening
2 bathrooms amazing! Beautiful garden and pool. Stunning lobby..just elegant overall
great location. very nice decor. not very clean, towles dirty, room dirty in general
This property did not live up to the standards for which we paid. It is a beautiful property however, the phone in our room did not work nor did the TV. It was shut off randomly while watching it. You also pay a resort fee everyday for use of the pool (towels & chairs) and beach service towels and chair. Both days we were unable to get a chair at any pool or the beach, when at the beach, a man who was working told us, "if you want loungers, I'd have to go search for 2, what do you want me to do?" Going back to the TV/PHONE I called to get it fixed (from my cell) I was told go to front desk and hung up on. I went to the front desk, she wrote all the notes down and said she would call me no matter what. They never called me, they never went to fix it. It was a very disappointing experience when I was expecting luxury
The view and the cleanest of the place overall is great place
The room was pretty big and clean with part of ocean view! Excellent service!
Beautiful property great location. Just rough amenities and check in
Beautiful property. Love the lights in the lobby!!
Really nice and well kept hotel. Great amenities. Breakfast is a little expensive but that’s the only critical feedback I’d give. The location is great as well but there isn’t much to eat in the area that is walking distance (unless you have every meal at the bar Harbour shops. The hotel is big, true resort style. The rooftop deck is really great as well. There’s an awesome beach staff that gets you chairs and drinks while you are at the beach. Would def stay there again.
Surfside Beach is within a 5-minute walk of Grand Beach Hotel Surfside while other popular sites like Bal Harbour Shops are within a 15-minute stroll. This 268-room, 4.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.
This hotel serves as home to a restaurant, which has ocean views and specializes in international cuisine, along with a rooftop bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
The 268 accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and minibars are also standard.
Guests of Grand Beach Hotel Surfside have access to a full-service spa, 3 outdoor pools, and a fitness center. Valet parking is offered for USD 44.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include 4 spa tubs, free WiFi in public areas, and conference space.
beach was closed rooftop pool was closed staff was not trying to be helpful only cared about the event coming up did not even let me leave my luggage there until my flight later that evening
2 bathrooms amazing! Beautiful garden and pool. Stunning lobby..just elegant overall
great location. very nice decor. not very clean, towles dirty, room dirty in general
This property did not live up to the standards for which we paid. It is a beautiful property however, the phone in our room did not work nor did the TV. It was shut off randomly while watching it. You also pay a resort fee everyday for use of the pool (towels & chairs) and beach service towels and chair. Both days we were unable to get a chair at any pool or the beach, when at the beach, a man who was working told us, "if you want loungers, I'd have to go search for 2, what do you want me to do?" Going back to the TV/PHONE I called to get it fixed (from my cell) I was told go to front desk and hung up on. I went to the front desk, she wrote all the notes down and said she would call me no matter what. They never called me, they never went to fix it. It was a very disappointing experience when I was expecting luxury
The view and the cleanest of the place overall is great place
