Great service and accommodation and good food. Did not like pressure timeshare buying
We enjoyed staying here because of its close location to walk downtown and the swimmable beach. Our room was very clean, large and up to date. There’s still lots of construction to be finished, looking forward to the end result!
After a long day of traveling we asked for an "upgrade " to a room with an ocean view. For $110 extra a night we were placed in a lovely "executive suite". The safe was broken and the hot tub did not respond to commands. Then, after Xmas day, the construction statred. Jackhammers and heavy machinery for twelve hours EVERY DAY. When we thought we were through with THAT construction, more erupted on the oter side of our room. Welding and roof construction until we retired for bed. Never did anyone at the front desk warn us of this fiasco and could only offer "our apologies..." After days of complaining the management finally agreed not to charge the upgrade fee!!! Unbelievable!!!!!!!
It was the perfect location for our family. We were able to walk everywhere. Wie'll definitely come back.
We were there for a week, the staff is real friendly, it's clean & quiet at night. We booked our airport transfers & a zip line excursion thru the hotel & everything went very smoothly. This is a great location with plenty of very tasty restaurants within walking distance. We had an excellent vacation & would return again in a heartbeat.
We had some trouble with our room. We had someone smoking an illegal substance and throwing up next door, when we asked to be moved they said they would talk to the neighboring room when we checked back they said one of the problematic people was gone. They did not move us, they also did not clean our room for our last night, when we asked they said sorry. If you like to relax on vacation this may be tough if you get a lounge chair on the beach be prepared to be solicited by the locals all day long. They are only interested in selling you a time share, thats the only way you will get help with any concerns that you might have.
We had the best time at Cabo Villas. We stayed in a suite at the top. The room was gorgeous, extremely clean and the view was outstanding! We ended up never leaving during our whole stay because we didn't have to! The food was great at every meal and the service was extraordinary. We will definitely be staying there next year!
They charged me for random charges like broken glass that never broke during my stay and charged my credit card
The issue that I had with the facility is that they are always selling since this is a "hotel club" and not a timeshare.
The majority of toilets did not flush in the hotel. We still had used soap in our shower. The food at the Baja brewing company located in the hotel was crap, but the beer was great. The area outside the hotel was nice for quick access to good food and easy to get around. Depending on where your room is you can see the ocean, but beware the ocean view. We could see a tiny sliver from one out our windows, however, there was a sunshade that wouldn't move so we could not get any pictures out of it. Not good for anyone in a wheelchair or that has a hard time getting around. The staff was nice and was very attentive, but if you don't speak Spanish not all can help.
Management refused to talk to me about an issue we had in our room. I would not call this hotel as a 4 star.
Hotel was perfect. Centrally located. Spa services was fantastic! Cant wait to go again.
Nothing but great things to say about the amazing staff at Cabo Villas. Extremely friendly, courteous and helpful. They definitely make this place as great as it is. The rooms/entire hotel was spotless! Would love if the pools stayed open longer but I guess we can't have it all. Also it'd be great if the food was authentic Mexican food and not so Americanized, after all it is Mexico. Other then that, it was absolute perfection! PARADISE!!!
When we arrived the staff was awesome in receiving us. Check in was smooth. When we got to our room the floor was dirty and the sheets were dirty. I didn't complain because I didn't want something like that to ruin my vacaction. I called and they change the sheets that night and our room got cleaned the next day. When they cleaned they left us with no towels and it looks like if they just cleaned what we could see if you know what I mean. So I called again for towels was not letting that bother me either. Then the 3rd day I opened the microwave and there was a plate with food (not ours) I lift the foil and it had maggots!!!! So that is what spilled my patients over went and complained they don't really clean the rooms and that really confirmed it for me. The sheets that we first arrive they just flipped those over NASTY!!!!! So they gave me another room. Well well well it was cleaned but the 2 days that we had left I put the cleaning request sign outside my door and when I would go see if anyone was going to come in and clean my sign BOTH TIMES was flipped to do not disturb. These lazy assessment would flip it so they wouldn't have to clean and I confirmed that with the room next to us they were wondering the same thing. The staff over all (pool area, bar and parking lot) were awesome made us feel good but cleaning crew uummmm not too much. When I checked out I asked to see my bill and they had extra charges on there. Please look at your bill when checking out.
The hotel was really nice, great location by the beach and party area. Also was very close to downtown and easy access to everything.
The hotel location was better than I expected. Amazing views from our hotel. The staff was great. From the hotel security to the concierge to the housekeepers. I really liked the consistency with the hospitable staff. I really saw the value for what I paid. Before we left we were told by the hotel security that my girl forgot a pair of shoes in the room. We already had checked out. We were waiting for our shuttle to the airport. That act of Integrity with the hotel staff is what's missing in the hotel industry. Cabo Villas earned my business when we go back.
Rooms are new and comfortable and the beach bar/restaurant is one of the best.
Awesome, the staff is really nice, I love Cabo villas
Located in El Medano Ejidal, Cabo Villas Beach Resort & Spa is a leisurely stroll from popular sights such as Puerto Paraiso Mall and Marina Cabo San Lucas. This 142-room, 4-star condo resort has 4 outdoor pools along with a full-service spa and 3 restaurants.
Get your fill of international cuisine for breakfast, lunch, or dinner at Baja Brewing Company, one of 3 onsite restaurants, or enjoy the pool views at Cafe Gratitude. Order from room service to satisfy your hunger without leaving your room, or explore the condominium resort and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to noon.
Each condo is individually decorated and has an array of amenities, including a safe, a phone, and an ironing board. Guests can expect to find free WiFi and a 43-inch LED TV with satellite channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include free toiletries and a wardrobe or closet.
Guests of Cabo Villas Beach Resort & Spa have access to a full-service spa, 4 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach condominium resort include a fitness center, 2 spa tubs, and a sauna.
Great service and accommodation and good food. Did not like pressure timeshare buying
We enjoyed staying here because of its close location to walk downtown and the swimmable beach. Our room was very clean, large and up to date. There’s still lots of construction to be finished, looking forward to the end result!
Dear Guest, Thank you very much for sharing your experience during your stay with us. We hope to see you back in our property soon Have a great day,
Thank you for the feedback! We appreciate it and hope to see you soon in your home away from home.
After a long day of traveling we asked for an "upgrade " to a room with an ocean view. For $110 extra a night we were placed in a lovely "executive suite". The safe was broken and the hot tub did not respond to commands. Then, after Xmas day, the construction statred. Jackhammers and heavy machinery for twelve hours EVERY DAY. When we thought we were through with THAT construction, more erupted on the oter side of our room. Welding and roof construction until we retired for bed. Never did anyone at the front desk warn us of this fiasco and could only offer "our apologies..." After days of complaining the management finally agreed not to charge the upgrade fee!!! Unbelievable!!!!!!!
Dear Alan, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort. We are pleased to hear you enjoyed the amazing view of the beach and ocean! We regret to hear you were unhappy with our services. As you mentioned, the demolition portion of the construction project just finished up, and unfortunately, there were times the process was noisy. Please accept our most sincere apology for the inconveniences you experienced. Thanks again for your review, and the opportunity to improve.
It was the perfect location for our family. We were able to walk everywhere. Wie'll definitely come back.
Dear Isela, Thanks for the quick note. We are pleased to hear you thoroughly enjoyed our perfect location in the heart of Cabo. As you mentioned, the resort is within easy walking distance of the beach, the marina, mall, and numerous restaurants and night clubs in downtown Cabo. Thanks again. Hoping to see you soon!
We were there for a week, the staff is real friendly, it's clean & quiet at night. We booked our airport transfers & a zip line excursion thru the hotel & everything went very smoothly. This is a great location with plenty of very tasty restaurants within walking distance. We had an excellent vacation & would return again in a heartbeat.
Hi John and Lisa, Thank you so much for your feedback regarding your recent stay at Cabo Villas Beach Resort. We are pleased to hear you thoroughly enjoyed your stay with us. Thank you for your compliments for our staff family. As you mentioned, our ideal location on Medano Beach in Cabo San Lucas is our number one amenity; just minutes from almost everything you want and need during a vacation. Thanks again. Hope to see you again soon!
We had some trouble with our room. We had someone smoking an illegal substance and throwing up next door, when we asked to be moved they said they would talk to the neighboring room when we checked back they said one of the problematic people was gone. They did not move us, they also did not clean our room for our last night, when we asked they said sorry. If you like to relax on vacation this may be tough if you get a lounge chair on the beach be prepared to be solicited by the locals all day long. They are only interested in selling you a time share, thats the only way you will get help with any concerns that you might have.
Dear Cabo Villas guest, Thank you for your review of your visit to Cabo Villas Beach Resort. We value hearing about the items we do well, in addition to the areas we can improve. We regret to hear you had a troublesome guest as your neighbor. Security protocol is to first talk with the guest about the issues and inform them of the resort standards. If the problems persist, a relocation is possible if there is availability in a similar room type. The beach in front of Cabo Villas, Medano Beach, is a public beach. As you mentioned, vendors offer their goods on the beach for sale. As a guest, you can have a cabana, lounge chair or dining table, all of which are in an area that is roped off, and the vendors are not allowed to enter. Thanks again for your comments. We appreciate your time.
We had the best time at Cabo Villas. We stayed in a suite at the top. The room was gorgeous, extremely clean and the view was outstanding! We ended up never leaving during our whole stay because we didn't have to! The food was great at every meal and the service was extraordinary. We will definitely be staying there next year!
Dear Baja Beaver, Thank you for your comments regarding your recent stay at Cabo Villas Beach Resort. We are pleased to hear you enjoyed the comfort, luxury and cleanliness of your unit. Thank you for trying our dining options. It was our pleasure to have you and serve you. Thanks again. Looking forward to seeing you again soon!
They charged me for random charges like broken glass that never broke during my stay and charged my credit card
Dear Cabo Villas guest, Thank you for your quick feedback. We value hearing about the items we do well, in addition to the areas we can improve. As a part of their procedures, the housekeeping staff completes an inventory checklist upon a guest checking out. Any items missing, broken or damaged are added to the checklist. We apologize if there was any misunderstanding. Thanks again for your quick review. We appreciate your time.
We appreciate the feedback! We´re glad you enjoyed your stay. Hope to see you soon...