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Sheraton Universal Hotel

4.0 star property

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Photo gallery for Sheraton Universal Hotel

An outdoor seating area with wicker chairs and sofas, a central fire pit, and a row of windows.
A spacious lobby with a modern design, featuring a seating area with sofas and armchairs, a coffee table, and a patterned rug.
A hotel room with two beds, a sofa, a TV, and a desk with a phone and a plant.
Pool views, open select days
A modern hotel room with a large window, a leather sofa, a coffee table with books, and a view of the cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪8 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪10 min walk‬
  • Place, Universal CityWalk
    ‪12 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city through the window.

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a TV, a sofa, and a view of the city.

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(378 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a large window with curtains, a nightstand with a lamp, and a view of a green landscape.

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(238 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk, and a view of greenery.

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(247 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Double Beds

A modern living room with a sofa, armchairs, a coffee table, a TV, and a small table with a lamp.

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large window, a flat-screen TV, a dining table, and a comfortable seating area.

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Lanai

A modern bathroom with two sinks, a large mirror, and a glass shower enclosure.

Premium Room, 2 Queen Beds, Lanai

8.4 out of 10
Very good
(176 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Meeting facility

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a TV, a sofa, and a view of the city.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed

A hotel room with a large bed, a smaller bed, a sofa, a desk, and a view of the city.

Family Room, 1 King Bed

8.8 out of 10
Excellent
(130 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a sofa, a TV, and a desk with a phone and a plant.

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the city through large windows.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Universal City

Universal Studios Hollywood is a short stroll from Sheraton Universal Hotel, and other popular attractions like Warner Brothers Studio are within a few miles (5 km). This 4-star hotel has 461 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Studios Hollywood - 8 min walk - 0.5 miles
  • The Wizarding World of Harry Potter™ - 10 min walk - 0.6 miles
  • Universal CityWalk - 12 min walk - 0.7 miles
  • iFLY Hollywood Indoor Skydiving - 15 min walk - 0.8 miles
  • Yorick Showroom, Comedy Chateau - 2 min drive - 0.7 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Carl's Jr. - ‬11 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk
  • ‪Isla Nu-Bar - ‬15 min walk

About this property

Sheraton Universal Hotel

At Sheraton Universal Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 63 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, conference space, and a business center.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 55 per day)
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Secured valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Is free cancellation available at Sheraton Universal Hotel?

Sheraton Universal Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Universal Hotel?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Jul 12, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Universal Hotel?

Guests positively rate the hotel's walkable location in Universal City, and it's a short 7-minute walk from Universal Studios Hollywood and also 11 minutes on foot from Universal CityWalk. You'll also find Hollywood Bowl and Hollywood Walk of Fame within a short drive.

Is there parking available at Sheraton Universal Hotel?

Yes, valet parking is offered for USD 63 per day with in/out privileges and self parking is available for USD 55 per day with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Sheraton Universal Hotel have a casino?

No, Sheraton Universal Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Universal Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Sheraton Universal Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Sheraton Universal Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Universal Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Universal Hotel serves a full breakfast for a surcharge each morning at The California's.

Will Sheraton Universal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Universal Hotel for a fee of USD 125 per accommodation, per stay.

Does Sheraton Universal Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sheraton Universal Hotel?

The closest major airport to Sheraton Universal Hotel is Hollywood Burbank Airport (BUR), which is 5.4 mi away (24 minutes by car). Another top airport is Van Nuys, CA (VNY), which is located 12.4 mi away (27-minute drive).

Are there rooms with balconies at Sheraton Universal Hotel?

Yes, some guestrooms at Sheraton Universal Hotel offer a balcony and may feature pool views.

Does Sheraton Universal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Universal Hotel.

Sheraton Universal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2675 out of 4221 reviews
Rating 8 - Good. 766 out of 4221 reviews
Rating 6 - Okay. 399 out of 4221 reviews
Rating 4 - Poor. 198 out of 4221 reviews
Rating 2 - Terrible. 183 out of 4221 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very clean and great for universal studios.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Porsche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was attentive during my stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location！
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and close to patk
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Romoanetia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning buffet was perfect before a long day at the park.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean rooms and a good breakfast selection.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay. A walk away from universal studios and city walk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LUCILO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly accommodating. This is my third year coming here and I will continue to come here.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, updated, staff were so kind. Breakfast was delicious and delivered quickly. The shuttle was excellent for getting to and from Universal Studios. Would absolutely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, good pool, Starbucks coffee in the room. Great views of the valley.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here after a day at universal. The rooms were clean but next time I will book 2 queens because the sofa bed was small. The front desk staff was friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jaskaran

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed many times, very clean, great location and yummy breakfast! Great for families
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities
Always love staying here. Great customer service good food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sichen

Liked: Cleanliness, property conditions & facilities
great place for family stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Universal. Shuttle took a long time, but we walked over easily! Food was surprisingly delicious. Great after park dinner . Good gym!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Elfrida

Liked: Cleanliness
Rooms a bit small Hotel needs some updated Pool area nice Hot tub w
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge Dia was amazing and the front desk staff. The buffet was great as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yeab

Liked: Cleanliness, staff & service
Amazing staff! Worth every penny!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how there was a shuttle to and from Universal. It was also nice and clean and the staff was attentive and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Room was clean amd staff went above a beyond for accommodations.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro Gálvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026