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Sheraton Universal Hotel

4.0 star property
Hotel with an outdoor pool, a quick walk to Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Meeting facility
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
Premium Room, 2 Queen Beds, Non Smoking, Lanai | Premium bedding, down comforters, in-room safe, desk
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Hollywood Bowl
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪10 min drive‬

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Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking, Lanai

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Universal City

Universal Studios Hollywood is a short stroll from Sheraton Universal Hotel, and other popular attractions like Warner Brothers Studio are within a few miles (5 km). This 4-star hotel has 461 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Warner Brothers Studio - 4 min drive - 2.8 miles
  • Hollywood Bowl - 4 min drive - 3.0 miles
  • Hollywood Walk of Fame - 6 min drive - 3.9 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

Hotel with an outdoor pool, a quick walk to Universal Studios Hollywood
At Sheraton Universal Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 55 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a business center.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 47 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Is free cancellation available at Sheraton Universal Hotel?

Sheraton Universal Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Universal Hotel?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Jul 7, 2025 start from $226.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Universal Hotel?

Guests enjoy the hotel's walkable location in Universal City based on their ratings, and it's within a 10-minute walk of Universal Studios Hollywood and The Wizarding World of Harry Potter™. You'll also find Hollywood Bowl and Hollywood Walk of Fame within a short drive.

Is there parking available at Sheraton Universal Hotel?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Universal Hotel have a casino?

No, Sheraton Universal Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Universal Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Sheraton Universal Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Does Sheraton Universal Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Sheraton Universal Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Universal Hotel serves a full breakfast for a surcharge each morning at The California's.

Will Sheraton Universal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Universal Hotel for a fee of USD 125 per accommodation, per stay.

Does Sheraton Universal Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Universal Hotel?

The closest major airport to Sheraton Universal Hotel is Hollywood Burbank Airport (BUR), which is 5.4 mi away (24 minutes by car). Another top airport is Van Nuys, CA (VNY), which is located 12.5 mi away (25-minute drive).

Are there rooms with balconies that I can book at Sheraton Universal Hotel?

Yes, some guestrooms at Sheraton Universal Hotel offer a balcony and may feature pool views.

Does Sheraton Universal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Universal Hotel.

Sheraton Universal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2387 out of 3863 reviews
Rating 8 - Good. 766 out of 3863 reviews
Rating 6 - Okay. 361 out of 3863 reviews
Rating 4 - Poor. 183 out of 3863 reviews
Rating 2 - Terrible. 166 out of 3863 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHNSON, LAKE FOREST

Stayed 3 nights in May 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to hotel with Uber, shuttle to universal works well, the area outside of universal had nice eating and shops. Pool was a touch cool in April but hot tub was nice. Breakfast sandwiches and coffee were convenient in the lobby
Stayed 3 nights in Apr 2025

10/10 Excellent

GUSTAVO

Stayed 2 nights in Apr 2025

10/10 Excellent

Hyung

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location and very nice hotel next door to universal studios.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a bar and quit area
Stayed 1 night in Mar 2025

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness, staff & service

Good...

Its was nice but nothing special besides the location. Really I only have one negative and that would be the room. We had a room for 3, two adults and a small child. King size bed and a pullout. The issue was the chair for the desk was large. I was too big to tuck under the desk. I had to move it out of the way every time I walked back and forth from the bed to the door.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sheraton when we visited Universal Studios. It was a short walk to the park. Ask a staff member for the “short cut” and you will not have to walk up the whole hill. Room was clean and service was excellent. I would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adareli

Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the Hotel Room was Very Good. Clean-ish, Modern look. However there was small things that could use improvement. The coffee machine in my room was a dirty from dried up water stains, making my wife fear it would get her sick. And the head rest lamp was not working at all. I hate to seem knit picky but when the room is priced at close to $300 a night I expect the room to at least be well maintained for all visiting guests.
Stayed 2 nights in Mar 2025

6/10 Okay

Carly

Traveled with family and small children
Pull out bed was a joke. Super small and rock hard!
Stayed 3 nights in Mar 2025

8/10 Good

Treeva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time-conveniently located to universal.
Stayed 2 nights in Mar 2025

2/10 Terrible

YANG

Traveled with family and small children
Disliked: Cleanliness
stayed at this hotel, and unfortunately, my experience was quite disappointing due to several issues with billing and overall efficiency. First, the hotel mistakenly charged me for two incorrect amounts totaling $247.03 ($102.49 $144.54). Despite contacting the front desk multiple times, the issue was not promptly resolved. It took several follow-ups and unnecessary delays to get any response. Furthermore, the overall efficiency of the staff was quite poor. Simple requests took an unusually long time to handle, and the staff seemed disorganized and lacking attention to detail. While the facilities were decent, the frustrating experience with billing errors and the lack of effective customer service overshadowed any positive aspects of my stay. I hope the management takes these concerns seriously and improves their internal processes to prevent similar issues for future guests.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Amenities
Beautiful place to stay and close to the universal park
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia, OCEANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Universal Studios with free shuttle Rooms are clean and quiet. Good choices for breakfast at California's.
Stayed 1 night in Mar 2025

8/10 Good

Suruchi

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient for us and our family needs and was very clean and nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Simon-Peter

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Siriwan

Liked: Cleanliness, staff & service, property conditions & facilities
Best distance to Universal studio
Stayed 2 nights in Jan 2025

6/10 Okay

codi, atascadero

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was within walking distance of Universal Studio but the room we got was at the very end of the hall. Next to the freeway. We heard the cars all night long. Very hard to sleep even with the TV and the fan going. The shower leaked outside the door and no hot water in the sink. The beds were very hard..
Stayed 1 night in Mar 2025